Prepaid Mobile Plans & Providers

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Canstar Blue’s annual review of prepaid phone plan providers compares Boost Mobile, ALDI Mobile, Kogan Mobile, Amaysim, TPG, Vodafone, Optus & Telstra based on value for money, customer service, network coverage, ease of recharge, sign up & activation, billing and overall satisfaction.

See our Ratings Methodology.

 

Most Satisfied Customers | Boost Mobile

For the first time, Boost Mobile has topped our customer ratings for prepaid phone plans, earning top marks in key areas such as network coverage, customer service and billing.

What a boost! Boost Mobile rated best for prepaid plans

If you want maximum flexibility, control and bang for your buck, a prepaid mobile phone plan could be the way to go. Once the ugly duckling of mobile plans, many prepaid deals now offer awesome value for money, without locking you into a contract. There’s also no chance of bill shock as you simply get what you pay for. Activating a new plan is incredibly easy and you can switch service providers in no time at all, whenever you find a better deal. All the big telcos offer prepaid plans, but as our customer ratings suggest, you could bag an even better bargain by comparing some of the smaller providers, too.

With so many prepaid providers competing for your business, finding the best deal for your personal needs and preferences can become a real challenge. That’s why we provide an annual review of prepaid mobile providers to see which are stacking up best on important factors like network coverage, ease of recharging, customer service and value for money. The idea is to give you as much information as you could wish to receive, so you can make the best-informed decision you can.

This year, Canstar Blue’s prepaid mobile plans review sees Australia’s big three carriers – Vodafone, Optus and Telstra – duke it out among some smaller providers, namely Boost Mobile, ALDI Mobile, Kogan Mobile, Amaysim and TPG.

  • Boost Mobile was the only provider to achieve top results in overall satisfaction. It also rated five stars for customer service, network coverage, ease of recharge, sign up & activation and billing.
  • ALDI Mobile and Kogan Mobile were the only ones to rate five stars on value for money, but along with Amaysim, they had to settle for four stars overall.
  • It was three stars overall for TPG, Vodafone, Optus and Telstra.

So, it’s evident that Boost Mobile faced some stiff competition, but what are the providers offering in terms of their plans? Below is a brief glimpse into what these eight providers are offering. Read on for more specific details from each brand.

Prepaid Phone Plans

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Boost Mobile

$50 Prepaid

  • Unlimited National Calls & SMS
  • Unlimited international calls to 15 countries, 100 mins to 35 countries, 100 texts to 50 countries, ends 25 Feb 2019

min. cost $50 over 28 day billing period

30GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Vodafone Logo

Data Combo $50

  • Unlimited national calls & SMS
  • 23GB bonus data (ends 14 August 2018)

min. cost $50 over 35 days

12GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Amaysim Logo

Unlimited 20GB

  • Unlimited National Calls & SMS, unlimited to 10 countries, 300 minutes to 22 countries

min. cost $50 over 28 day billing period

20GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Kogan Logo

Extra Large

  • Unlimited National Calls & SMS

min. cost $49.90 over 30 day billing period

23GBMax Data**/billing period $49.90Advertised Data^^/billing period More Details
ALDIMobile Logo

XXL Value Pack

  • Unlimited National Calls & SMS, 100 mins to 50 countries, unltd to 15 countries, 300 mins to 35 countries
  • $5 Upfront Cost inc. $5 credit

min. cost $480 over 12 month plan period

17GBMax Data**/billing period $45Advertised Data^^/billing period More Details
TPG Logo

T4G Extra

  • Unlimited national calls & SMS
  • 100 international minutes
  • $24.99/mo for first six months

min. cost $24.99 per month

20GBMax Data**/billing period $39.99Advertised Data^^/billing period
Optus Logo

Epic Data $40

  • Unlimited national calls & SMS
  • 10GB data, plus 10GB to stream
  • $10 extra credit

min. cost $40 over 28 days

10GBMax Data**/billing period $40Advertised Data^^/billing period
Telstra Logo

Prepaid Extra $50

  • Unlimited national calls & SMS, unlimited call to 10 countries, plus $15 extra credit
  • 7.5GB bonus data (ends 2 July 2018)

min. cost $50 over 28 days

7.5GBMax Data**/billing period $50Advertised Data^^/billing period

Boost Mobile Prepaid Plans

Boost Mobile operates on the Telstra network and is in fact the only provider aside from Telstra to get FULL access to the network. Other carriers only use parts of the Telstra network, meaning total coverage could be compromised out in the bush. Boost Mobile has five prepaid plans, starting at just $10, all the way up to $50. Like with Telstra, Boost Mobile comes with data-free music streaming and on the more expensive plans, some international call credit.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Boost Mobile

$10 Prepaid

  • Unlimited National Calls & SMS

min. cost $10 over 7 day billing period

1.5GBMax Data**/billing period $10Advertised Data^^/billing period More Details
Boost Mobile

$20 Prepaid

  • Unlimited National Calls & SMS

min. cost $20 over 28 day billing period

3GBMax Data**/billing period $20Advertised Data^^/billing period More Details
Boost Mobile

$30 Prepaid

  • Unlimited National Calls & SMS
  • Unlimited international calls to 50 countries, 100 mins to 40 countries, 100 texts to 50 countries, ends 25 Feb 2019

min. cost $30 over 28 day billing period

6GBMax Data**/billing period $30Advertised Data^^/billing period More Details
Boost Mobile

$40 Prepaid

  • Unlimited National Calls & SMS
  • Unlimited international calls to 15 countries, 100 mins to 35 countries, 100 texts to 50 countries, ends 25 Feb 2019

min. cost $40 over 28 day billing period

15GBMax Data**/billing period $40Advertised Data^^/billing period More Details
Boost Mobile

$50 Prepaid

  • Unlimited National Calls & SMS
  • Unlimited international calls to 15 countries, 100 mins to 35 countries, 100 texts to 50 countries, ends 25 Feb 2019

min. cost $50 over 28 day billing period

30GBMax Data**/billing period $50Advertised Data^^/billing period More Details

ALDI Mobile Prepaid Plans

ALDI Mobile has long been a strong contender in our prepaid ratings, and like Boost, uses the Telstra network. ALDI SIM cards can be picked up in-store and this attracts a $5 upfront fee BUT also brings $5 credit to fall back on if your recharge runs out. ALDI Mobile plans start at $15 and all Value Packs come with unlimited calls & texts. A number of plans also come with data rollover and international calls.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
ALDIMobile Logo

Pay As You Go $15

  • PAYG
  • $5 Upfront Cost inc. $5 credit

min. cost $15 over 360days

PAYGMax Data**/billing period $15Advertised Data^^/billing period More Details
ALDIMobile Logo

Pay As You Go $30

  • PAYG
  • $5 Upfront Cost inc. $5 credit

min. cost $30 over 365days

PAYGMax Data**/billing period $30Advertised Data^^/billing period More Details
ALDIMobile Logo

Small Value Pack

  • Unlimited National Calls & SMS
  • $5 Upfront Cost inc. $5 credit

min. cost $15 over 30day period

1.5GBMax Data**/billing period $15Advertised Data^^/billing period More Details
ALDIMobile Logo

Large Value Pack

  • Unlimited National Calls & SMS, 100 mins to 50 countries
  • $5 Upfront Cost inc. $5 credit

min. cost $25 over 12 month plan period

200GBMax Data**/billing period $39.90Advertised Data^^/billing period More Details
ALDIMobile Logo

XL Value Pack

  • Unlimited National Calls & SMS, 200 mins to 50 countries
  • $5 Upfront Cost inc. $5 credit

min. cost $25 over 30 day billing period

10GBMax Data**/billing period $35Advertised Data^^/billing period More Details
ALDIMobile Logo

XXL Value Pack

  • Unlimited National Calls & SMS, 100 mins to 50 countries, unltd to 15 countries, 300 mins to 35 countries
  • $5 Upfront Cost inc. $5 credit

min. cost $480 over 12 month plan period

17GBMax Data**/billing period $45Advertised Data^^/billing period More Details
ALDIMobile Logo

Jumbo Value Pack

  • Unlimited National Calls & SMS, 100 mins to 50 countries, unltd to 15 countries, 400 mins to 35 countries
  • $5 Upfront Cost inc. $5 credit

min. cost $480 over 12 month plan period

22GBMax Data**/billing period $55Advertised Data^^/billing period More Details

Kogan Mobile Prepaid Plans

Kogan is perhaps more famed for its online retail business, selling cheap TVs and other bargains, but its prepaid phone plans are also very competitive. It boasts some of the biggest data-for-the-price ratios in the prepaid world, with plans starting at just under $17. With Kogan customers can also accrue Qantas Frequent Flyer points. It’s also one of the few providers to offer bulk-buy discounts, whereby customers can prepay for 90 or 365 days upfront and save money in the long run. Kogan Mobile uses the Vodafone 4G network.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Kogan Logo

Small

  • Unlimited National Calls & SMS

min. cost $16.90 over 30 day billing period

3GBMax Data**/billing period $16.90Advertised Data^^/billing period More Details
Kogan Logo

Medium

  • Unlimited National Calls & SMS

min. cost $29.90 over 30 day billing period

7GBMax Data**/billing period $29.90Advertised Data^^/billing period More Details
Kogan Logo

Large

  • Unlimited National Calls & SMS

min. cost $36.90 over 30 day billing period

16GBMax Data**/billing period $36.90Advertised Data^^/billing period More Details
Kogan Logo

Extra Large

  • Unlimited National Calls & SMS

min. cost $49.90 over 30 day billing period

23GBMax Data**/billing period $49.90Advertised Data^^/billing period More Details

Amaysim Prepaid Plans

Amaysim is unique among these telcos in that the exact same plans can be had on either a prepaid or postpaid basis. When you set-up your SIM, your simply select your payment method. Amaysim has five key prepaid plans, starting at $10 per 28-day recharge. All plans come with unlimited calls & texts plus at least 1GB data. Amaysim operates on the Optus 4G network and has historically been a great performer in our ratings, especially when it comes to postpaid plans.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Amaysim Logo

Unlimited 1GB

  • Unlimited National Calls & SMS

min. cost $10 over 28 days

1GBMax Data**/billing period $10Advertised Data^^/billing period More Details
Amaysim Logo

Unlimited 2.5GB

  • Unlimited National Calls & SMS

min. cost $20 over 28 day billing period

2.5GBMax Data**/billing period $20Advertised Data^^/billing period More Details
Amaysim Logo

Unlimited 5GB

  • Unlimited National Calls & SMS, Unlimited to 10 countries

min. cost $30 over 28 day billing period

5GBMax Data**/billing period $30Advertised Data^^/billing period More Details
Amaysim Logo

Unlimited 15GB

  • Unlimited National Calls & SMS, unlimited to 10 countries, 300 minutes to 22 countries

min. cost $40 over 28 day billing period

15GBMax Data**/billing period $40Advertised Data^^/billing period More Details
Amaysim Logo

Unlimited 20GB

  • Unlimited National Calls & SMS, unlimited to 10 countries, 300 minutes to 22 countries

min. cost $50 over 28 day billing period

20GBMax Data**/billing period $50Advertised Data^^/billing period More Details

TPG Prepaid Plans

TPG is fast building its own mobile network to compete with Vodafone, Optus and Telstra. But before that, review its plans on the Vodafone network. TPG has five plans, including one that costs just $1. For more ‘meat on the bone’, plans with unlimited calls & texts start from about $20 a month. For this you’ll get 4GB data, which is evidently very competitive. A number of other plans also come with international minutes.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
TPG Logo

T4G PAYG

  • PAYG
  • Data 10c per MB
  • $20 upfront cost

min. cost $21 per month

50MBMax Data**/billing period $1Advertised Data^^/billing period
TPG Logo

T4G Small

  • Unlimited national calls & SMS
  • $10/mo for first six months

min. cost $10 per month

4GBMax Data**/billing period $19.99Advertised Data^^/billing period
TPG Logo

T4G Medium

  • Unlimited national calls & SMS
  • 100 international minutes
  • $50/mo for first six months

min. cost $15 per month

10GBMax Data**/billing period $29.99Advertised Data^^/billing period
TPG Logo

T4G Large

  • Unlimited national calls & SMS
  • 100 international minutes
  • $19.99/mo for first six months

min. cost $19.99 per month

15GBMax Data**/billing period $34.99Advertised Data^^/billing period
TPG Logo

T4G Extra

  • Unlimited national calls & SMS
  • 100 international minutes
  • $24.99/mo for first six months

min. cost $24.99 per month

20GBMax Data**/billing period $39.99Advertised Data^^/billing period

Vodafone Prepaid Plans

Vodafone has a large range of prepaid plans, from plans with more international talk and text, to those with big data bonuses to those with ‘pay as you go’ credit and a long expiry. Its data-focused combos start at $30, with which customers can get upwards of 10GB bonus data if they purchase at the right time. Other plans also have 35-day expiries, which means if you find you don’t use your plan enough over 30 days, that extra 5 days may provide more value.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Vodafone Logo

Data Combo $30

  • Unlimited national calls & SMS
  • 12GB bonus data (ends 14 August 2018)

min. cost $30 over 28 days

3GBMax Data**/billing period $30Advertised Data^^/billing period More Details
Vodafone Logo

Data Combo $40

  • Unlimited national calls & SMS
  • 16GB bonus data (ends 14 August 2018)
  • Half price offer (ends 4 July 2018)

min. cost $20 over 35 days

9GBMax Data**/billing period $40Advertised Data^^/billing period More Details
Vodafone Logo

Data Combo $50

  • Unlimited national calls & SMS
  • 23GB bonus data (ends 14 August 2018)

min. cost $50 over 35 days

12GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Vodafone Logo

Talk Combo $30

  • Unlimited national calls & SMS
  • 12GB bonus data (ends 14 August 2018)

min. cost $30 over 28 days

3GBMax Data**/billing period $30Advertised Data^^/billing period More Details
Vodafone Logo

Talk Combo $40

  • Unlimited national calls & SMS
  • 90 minutes to 58 countries, 1000 minutes to 25 countries
  • 16GB bonus data (ends 14 August 2018)
  • Half price offer (ends 4 July 2018)

min. cost $20 over 35 days

6GBMax Data**/billing period $40Advertised Data^^/billing period More Details
Vodafone Logo

Talk Combo $50

  • Unlimited national calls & SMS
  • 90 minutes to 58 countries, 1000 minutes to 25 countries
  • 23GB bonus data (ends 14 August 2018)

min. cost $50 over 35 days

9GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Vodafone Logo

Prepaid 365 Plus $30

  • PAYG
  • Data 2c per MB

min. cost $30 over 365 days

PAYGMax Data**/billing period $30Advertised Data^^/billing period More Details
Vodafone Logo

Prepaid 365 Plus $40

  • PAYG
  • Data 2c per MB

min. cost $40 over 365 days

PAYGMax Data**/billing period $40Advertised Data^^/billing period More Details
Vodafone Logo

Prepaid 365 Plus $50

  • PAYG
  • Data 2c per MB

min. cost $50 over 365 days

PAYGMax Data**/billing period $50Advertised Data^^/billing period More Details

Optus Prepaid Plans

Optus is another provider that has a large range of prepaid plans. Arguably the most exciting range is the ‘Epic Data’ set of plans, which come with a fair amount of data as the name suggests. Plans here start at $30 over a 28-day recharge period. All plans come with unlimited calls & texts and users get an extra 10GB to use solely for streaming Netflix, Stan or ABC iView. If you’ve a penchant for streaming on the commute or when out and about, these plans could be for you.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

Epic Data $10

  • 100 minutes calls/unlimited text
  • 5GB data, plus 10GB to stream

min. cost $10 over 5 days

5GBMax Data**/billing period $10Advertised Data^^/billing period
Optus Logo

Epic Data $20

  • 200 minutes calls/unlimited text
  • 12GB data, plus 10GB to stream

min. cost $20 over 10 days

12GBMax Data**/billing period $20Advertised Data^^/billing period
Optus Logo

Epic Data $30

  • Unlimited national calls & SMS
  • 5GB data, plus 10GB to stream
  • $5 extra credit

min. cost $30 over 28 days

5GBMax Data**/billing period $30Advertised Data^^/billing period
Optus Logo

Epic Data $40

  • Unlimited national calls & SMS
  • 10GB data, plus 10GB to stream
  • $10 extra credit

min. cost $40 over 28 days

10GBMax Data**/billing period $40Advertised Data^^/billing period
Optus Logo

Epic Data $50

  • Unlimited national calls & SMS
  • 25GB data, plus 10GB to stream
  • $15 extra credit

min. cost $50 over 28 days

25GBMax Data**/billing period $50Advertised Data^^/billing period
Optus Logo

Epic Data $60

  • Unlimited national calls & SMS
  • 40GB data, plus 10GB to stream
  • $20 extra credit

min. cost $60 over 28 days

40GBMax Data**/billing period $60Advertised Data^^/billing period
Optus Logo

Epic Data $70

  • Unlimited national calls & SMS
  • 45GB data, plus 10GB to stream
  • $20 extra credit

min. cost $70 over 28 days

45GBMax Data**/billing period $70Advertised Data^^/billing period
Optus Logo

Epic Data $80

  • Unlimited national calls & SMS
  • 50GB data, plus 10GB to stream
  • $20 extra credit

min. cost $80 over 28 days

50GBMax Data**/billing period $80Advertised Data^^/billing period
Optus Logo

Epic Data $100

  • Unlimited national calls & SMS
  • 60GB data, plus 10GB to stream
  • $20 extra credit

min. cost $100 over 28 days

60GBMax Data**/billing period $100Advertised Data^^/billing period

Telstra Prepaid Plans

Telstra is yet another provider with a large array of prepaid plans, with its ‘Extra’ plans arguably being the most competitive. Plans start at $30 and all plans come with unlimited calls & texts. In comparison, Telstra’s plans may be a little lacking in data, but if you dig deeper, Telstra offers a lot more. Users get access to NRL, AFL and Netball streaming, Telstra Air data, data-free music streaming and more. If you think of Telstra as more of a ‘lifestyle’ product than just a strict phone plan, the big blue telco stacks up pretty well.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Prepaid Extra $30

  • Unlimited national calls & SMS, plus $5 extra credit

min. cost $30 over 28 days

2.5GBMax Data**/billing period $30Advertised Data^^/billing period
Telstra Logo

Prepaid Extra $40

  • Unlimited national calls & SMS, unlimited call to 10 countries, plus $10 extra credit
  • 5GB bonus data (ends 2 July 2018)

min. cost $40 over 28 days

5GBMax Data**/billing period $40Advertised Data^^/billing period
Telstra Logo

Prepaid Extra $50

  • Unlimited national calls & SMS, unlimited call to 10 countries, plus $15 extra credit
  • 7.5GB bonus data (ends 2 July 2018)

min. cost $50 over 28 days

7.5GBMax Data**/billing period $50Advertised Data^^/billing period
Telstra Logo

Prepaid Extra $60

  • Unlimited national calls & SMS, unlimited call to 10 countries, plus $20 extra credit
  • 10GB bonus data (ends 2 July 2018)

min. cost $60 over 28 days

10GBMax Data**/billing period $60Advertised Data^^/billing period

Prepaid Phone Plans Explained

Prepaid mobile phone plans are typically the least complicated type of phone plan, simply delivering a service for upfront payment. While most prepaid mobile plans come on a 28 or 30 day basis, several other shorter and longer alternatives are also available. Some providers have plans with just a single or two-day expiry period, while others have year-long expiry periods. Many telcos also offer pay as you go (PAYG) plans whereby you simply purchase a set amount of credit to use however you see fit.

With prepaid plans, it’s very much a case of what you see is what you get. Once you’ve run out of credit or used up all of your call time, texts or data, you will need to purchase a temporary add-on or recharge your plan again. This is in contrast to postpaid plans with which you are charged extra when you exceed your plan’s limitations.

  • The greatest advantage of prepaid mobile plans is that you have complete control over your spending, with no bill shock at the end of the month. If you want a break from your service because you’re going overseas or just want to save some money, you can simply not recharge. With postpaid plans, you are automatically billed every month.
  • The main disadvantage of prepaid mobile plans is there is no safety net if you run out of credit and can’t afford to buy an add-on or recharge. With postpaid plans, you can make calls, send texts or use mobile data and simply pay for it later. Prepaid phone users are more likely to go long periods without a service because they have run out of credit.

There are pros and cons to prepaid and postpaid services, but the advantages of prepaid seem to outweigh the negatives. You get maximum flexibility and control over your spending, you’re not tied into a contract and you will usually get fantastic value.

If you’re set on a prepaid mobile plan, we hope you find what you’re looking for at Canstar Blue.

Compare Phones on a Plan

Frequently asked questions

Canstar Blue surveyed 6,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who currently have a prepaid mobile phone plan in their name and they pay the bills – in this case, 1,909 people.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then alphabetically. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

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