Prepaid Phone Plans & Providers

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Canstar Blue’s annual review of prepaid phone plan providers compares Boost Mobile, ALDI Mobile, Woolworths Mobile, Kogan Mobile, TPG, Amaysim, Lebara, Vodafone, Optus & Telstra based on value for money, customer service, network coverage, ease of recharge, sign up & activation, billing and overall customer satisfaction.

See our Ratings Methodology.

Most Satisfied Customers | ALDI Mobile

ALDI Mobile has soared ahead of the big-name telcos to earn Canstar Blue’s customer satisfaction award for prepaid mobile providers, scoring five-star reviews in the key areas of network coverage, value for money and more.

ALDI Mobile rated best for prepaid phone plans

If you want maximum flexibility, control and value for money, a prepaid mobile phone plan could be the way to go. Once the ‘ugly duckling’ of mobile plans, many prepaid deals now provide awesome value for money without locking you into a contract. There’s also no chance of bill shock, as you simply get what you pay for. Activating a new plan is incredibly easy and you can switch service providers in no time at all if you find a better deal. All the big telcos offer prepaid plans; but as our customer ratings suggest, you could bag an even better bargain by comparing some of the smaller providers, too.

With so many prepaid providers competing for your business, finding the best deal for your needs and preferences can become a real challenge. That’s why we provide an annual review of prepaid mobile providers to see which are stacking up best on important factors like network coverage, ease of recharging, customer service, and value for money. The idea is to give you as much information as possible, so you can make the best-informed decision you can.

This year, Canstar Blue’s prepaid phone plans review sees Australia’s big three carriers – Vodafone, Optus and Telstra – fight it out against the smaller providers, namely Amaysim, Boost Mobile, ALDI Mobile, Kogan Mobile, TPG, Woolworths Mobile, and Lebara. So, which prepaid provider do Aussies rate best when it comes to coverage, service and value? Read on as we explore the best prepaid phone deals around, and what you need to look for to ensure you’re getting the best plan for your money.

Best Prepaid Phone Plans

Here are the best providers for prepaid phone plans, as rated by customers in Canstar Blue’s 2020 review:

  1. ALDI Mobile
  2. Woolworths Mobile
  3. Boost Mobile
  4. Amaysim
  5. Kogan Mobile
  6. TPG
  7. Optus
  8. Lebara Mobile
  9. Vodafone
  10. Telstra

Beating out tough competition from telcos big and small, ALDI Mobile has taken over as the best-rated prepaid provider in our annual review. The supermarket brand had been a strong contender in last year’s ratings, but soared into first place in 2020 with a five-star overall satisfaction score and top marks for value, coverage, ease of recharge, billing and activation. It seems Aussies are loving ALDI’s simple yet competitive prepaid range, which includes 30-day and long-life plan options. 

Coming in at number two is fellow supermarket provider Woolworths Mobile, debuting in our ratings with an overall score of four stars for satisfaction. Our 2018 prepaid winner, Boost Mobile, took home the bronze with a four-star overall satisfaction rating. At the other end of the table, Lebara, Vodafone and Telstra were ranked the lowest overall. 

So, we know how they compare on customer satisfaction, but what about price? Below is a guide to what these eight prepaid providers have to offer, as well as tips on how to find the best plan for your needs and budget.

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Prepaid Phone Plans Compared

When you’re comparing prepaid phone plans, price isn’t the only thing you need to consider. While you can easily pick up a cheap prepaid plan for $10 or less, some of these offers may have a shorter expiry period – such as seven days – which would require several recharges over a month. If you’re looking into prepaid plans for the long term, you might be better off with an expiry period of 28 or 30 days.

Below are selected published prepaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. This selection of plans includes links to referral partners.

ALDI Mobile Prepaid Plans

This year’s winner is the often-overlooked ALDI Mobile, a supermarket brand that’s making waves in the prepaid space thanks to its flexible and value-packed plans. A Telstra network reseller, ALDI Mobile offers a range of prepaid options, the most popular being its 30-day mobile plans. All four 30-day plans include unlimited standard talk and text in Australia, and begin at $15 per recharge for 3GB of data. These plans go up to $45 for 50GB, and ALDI Mobile also throws in bonus data offers for additional recharges from time to time.

If you’re a varying data user, or want to save your gigabytes for a rainy day, these plans also feature continuous data rollover: basically, recharge before expiry, and any unused gigabytes will roll over to the following recharge. ALDI Mobile also includes unlimited standard calls to 15 countries on plans of $25 or more, plus additional overseas call and text extras.

If you’re looking for options for the whole household, ALDI Mobile also offers an $80 four-person family plan, with 72GB of data plus unlimited talk and text to be shared between four users over 30 days. Pay-as-you-go options are also available, ideal for low or occasional use customers or anyone wanting a long expiry period. 

ALDI Mobile achieved a near-perfect score in our 2020 ratings, earning five stars in almost every category including value for money, billing, network coverage, sign up, ease of recharge and for overall satisfaction.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
ALDIMobile Logo

XL Value Pack

  • Unlimited standard national calls & SMS
  • Unlimited standard calls and SMS to 15 countries
  • 200 mins to 35 countries

min. cost $35 over 30 day expiry

35GBMax Data**/billing period $35Advertised Cost^^/billing period
ALDIMobile Logo

XXL Value Pack

  • Unlimited standard national calls & SMS
  • Unlimited standard calls and SMS to 15 countries
  • 300 mins to 35 countries

min. cost $45 over 30 day expiry

48GBMax Data**/billing period $45Advertised Cost^^/billing period
ALDIMobile Logo

Jumbo Value Pack

  • Unlimited standard national calls & SMS
  • Unlimited standard calls and SMS to 15 countries
  • 400 mins to 35 countries

min. cost $55 over 30 day expiry

60GBMax Data**/billing period $55Advertised Cost^^/billing period
View all mobile plans listed on Canstar Blue

Woolworths Mobile Prepaid Plans

A new entrant in our 2020 ratings, Woolworths mobile is coming in hot with a second-place ranking thanks to its impressive range of low price prepaid plans. Operating on Telstra’s 3G and 4G networks, Woolworths Mobile offers five standard 30-day prepaid plans beginning at $10 for 1GB of data, up to  $50 for 55 GB per recharge. All plans include unlimited standard talk and text in Australia, plus the option to roll over and bank up to 200GB of unused data.

Small, Medium and Large 30-day plans also include unlimited standard calls and texts to 22 countries, and all plans give customers the option of saving up to $50 off a Woolworths supermarket shop each month. Woolworths Mobile also offers two longer expiry plans: a 180-day option with 12GB of data, and a 365-day plan with 84GB. 

Woolworths Mobile scored four stars for overall satisfaction in its first year in Canstar Blue’s ratings, and achieved five sears for network coverage, ease of recharge and sign up and activation.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Woolworths Mobile

Extra Small

  • Unlimited standard national calls & SMS
  • 200GB data bank

min. cost $20 over 30 days

11GBMax Data**/billing period $20Advertised Cost^^/billing period Go To Site
Woolworths Mobile

Small

  • Unlimited standard national calls & SMS
  • 200GB data bank

min. cost $30 over 30 days

30GBMax Data**/billing period $30Advertised Cost^^/billing period Go To Site
Woolworths Mobile

Medium

  • Unlimited standard national calls & SMS
  • 200GB data bank

min. cost $40 over 30 days

42GBMax Data**/billing period $40Advertised Cost^^/billing period Go To Site
Woolworths Mobile

Large

  • Unlimited standard national calls & SMS
  • 200GB data bank

min. cost $50 over 30 days

55GBMax Data**/billing period $50Advertised Cost^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Boost Mobile Prepaid Plans

A former Canstar Blue ratings winner, Boost Mobile remains one of Australia’s most popular prepaid options. Operating on Telstra’s network (and the only reseller to provide full Telstra network access), Boost Mobile’s suite of prepaid deals feature seven-day, 28-day, and six or 12-month expiries, although its 28-day range is a clear favourite.

Boost’s 28-day plans begin at $20 for 5GB of data, up to $70 for 80GB. Bonus data is also frequently available, and all plans include data rollover if you recharge before expiry. In addition to unlimited standard calls and SMS in Australia, you’ll also get unlimited standard international calls and texts to 20 countries, plus up to 300 standard international minutes to 25 destinations. Plans also include data-free Apple Music streaming, although you’ll need to subscribe to the service separately.

Boost Mobile was awarded three stars for overall satisfaction in our 2020 ratings, and received four stars across all other categories.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Boost Mobile

$30 Prepaid

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls & SMS to 20 countries, 100 mins & SMS to 35 countries, 100 MMS to 55 countries
  • Special offer: 15GB bonus data on first 3 recharges. Terms apply. Offer expires 31/08/20.

min. cost $30 over 28 day expiry

20GBMax Data**/billing period $30Advertised Cost^^/billing period Go To Site
Boost Mobile

$40 Prepaid

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls & SMS to 25 countries, 200 mins & SMS to 30 countries, 200 MMS to 55 countries
  • Special offer: 15GB bonus data on first 3 recharges. Terms apply. Offer expires 31/08/20.
  • Special offer: Half-price SIM ($40 SIM now $20). Terms apply. Offer expires 10/08/20.

min. cost $40 over 28 day expiry

30GBMax Data**/billing period $40Advertised Cost^^/billing period Go To Site
Boost Mobile

$50 Prepaid

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls & SMS to 25 countries, 200 mins & SMS to 30 countries, 200 MMS to 55 countries
  • Special offer: 15GB bonus data on first 3 recharges. Terms apply. Offer expires 31/08/20.

min. cost $50 over 28 day expiry

40GBMax Data**/billing period $50Advertised Cost^^/billing period Go To Site
Boost Mobile

$70 Prepaid

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls & SMS to 30 countries, 300 mins & SMS to 25 countries, 300 MMS to 55 countries
  • Special offer: 15GB bonus data on first 3 recharges. Terms apply. Offer expires 31/08/20.

min. cost $70 over 28 day expiry

65GBMax Data**/billing period $70Advertised Cost^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Amaysim Prepaid Plans

Amaysim has streamlined its main suite of prepaid plans to offer five unlimited SIM-only options, plus a basic pay-as-you-go plan. Running on Optus’ 4G Plus nationwide network, Amaysim’s plans begin at just $10 for 1GB of data, plus unlimited talk and text to standard numbers within Australia.

Plans go up to $50 for a generous 60GB of data, and all unlimited plans feature a 28-day expiry. In addition to standard national talk & text, Amaysim’s $30, $40, and $50 plans also include unlimited standard calls to 28 selected countries (including the UK, USA, and China), with $40 and $50 plans including 300 standard minutes to an additional 14 countries. There are also two long expiry plans on offer, over six and 12-month expiry periods.

Amaysim was rated four stars for overall satisfaction in this year’s rankings, and achieved five-star results for both customer service and billing.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Amaysim Logo

UNLIMITED 1GB

  • Unlimited standard national calls & SMS

min. cost $10 over 28 day expiry

1GBMax Data**/billing period $10Advertised Cost^^/billing period Go To Site
Amaysim Logo

UNLIMITED 5GB

  • Unlimited standard national calls & SMS
  • Special offer: Pick up the $20 SIM for $8 (for your first 3 recharges), plus get 3GB bonus data (8GB in total). Terms apply. Offer expires 31/08/20.

min. cost $20 over 28 day expiry

5GBMax Data**/billing period $20Advertised Cost^^/billing period Go To Site
Amaysim Logo

UNLIMITED 30GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries

min. cost $30 over 28 day expiry

30GBMax Data**/billing period $30Advertised Cost^^/billing period Go To Site
Amaysim Logo

UNLIMITED 45GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries

min. cost $40 over 28 day expiry

45GBMax Data**/billing period $40Advertised Cost^^/billing period Go To Site
Amaysim Logo

UNLIMITED 60GB

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 10 countries
  • 300 min standard international calls to 22 countries

min. cost $50 over 28 day expiry

60GBMax Data**/billing period $50Advertised Cost^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Kogan Mobile Prepaid Plans

Known for its online retail business, Kogan also operates in the mobile space – offering a range of prepaid plans over a variety of expiry periods. Customers can select from four data options, then pick their preferred expiry period: 30 days, 90 days, or 365 days. Add-ons such as international calls and roaming and data top-ups are also available, making plans truly customisable.

Kogan’s 30-day plan prices begin at $16.90 for 3GB, up to $49.90 for 40GB. Signing up for a longer term and paying upfront does work out to be cheaper overall, but if you prefer to avoid year-long commitments you may prefer the simplicity of a 30-day recharge. All plans also include unlimited standard calls and texts within Australia, and operate on Vodafone’s 3G and 4G networks.

Kogan Mobile scored four stars for overall satisfaction in 2020, and also achieved four star scores in value for money, ease of recharge, sign up and activation and in billing.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Kogan Logo

Medium

  • Unlimited standard national calls & SMS

min. cost $29.90 over 30 day expiry

13GBMax Data**/billing period $29.90Advertised Cost^^/billing period
Kogan Logo

Large

  • Unlimited standard national calls & SMS

min. cost $36.90 over 30 day expiry

20GBMax Data**/billing period $36.90Advertised Cost^^/billing period
Kogan Logo

Extra Large

  • Unlimited standard national calls & SMS

min. cost $49.90 over 30 day expiry

40GBMax Data**/billing period $49.90Advertised Cost^^/billing period
View all mobile plans listed on Canstar Blue

TPG Prepaid Plans

Known mostly as an NBN, ADSL and cable broadband provider, TPG also offers a prepaid mobile plan range on a monthly basis. Plans begin at $19.99 for 6GB of data and unlimited talk and text to standard Australian numbers, with options up to 30GB of data for $39.99 per month. 

TPG also offers a traditional pay-as-you prepaid plan, with recharges available from just $1 per month and all calls, texts, and data charged on a per-use basis. All plans use the Vodafone 3G and 4G networks, and new customers may be eligible for discounted rates for their first six months. TPG’s plans are also auto-renewing, so customers won’t need to manually recharge their plan each month.  

In TPG Mobile’s first year in Canstar Blue’s prepaid ratings, the telco scored four stars for overall satisfaction, customer service, value for money, billing and for sign up and activation.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
TPG Logo

Super Value Medium Plan

  • Unlimited standard national calls & SMS
  • Special offer: Get the $24.99 plan for $12.50 per month for first six months. New customers only. Offer may be withdrawn at any time. Terms apply.

min. cost $24.99 over one month expiry

14GBMax Data**/billing period $24.99Advertised Cost^^/billing period
TPG Logo

Super Value Large Plan

  • Unlimited standard national calls & SMS
  • Special offer: Get the $29.99 plan for $15 per month for first six months. New customers only. Offer may be withdrawn at any time. Terms apply.

min. cost $29.99 over one month expiry

25GBMax Data**/billing period $29.99Advertised Cost^^/billing period
TPG Logo

Super Value Extra Large Plan

  • Unlimited standard national calls & SMS
  • 100 standard international minutes
  • Special offer: Get the $39.99 plan for $20 per month for first six months. New customers only. Offer may be withdrawn at any time. Terms apply.

min. cost $39.99 over one month expiry

30GBMax Data**/billing period $39.99Advertised Cost^^/billing period
View all mobile plans listed on Canstar Blue

Optus Prepaid Plans

Optus offers a large selection of prepaid plans, including Epic Data, Epic Value, Daily Plus, and Long Expiry options. Most customers will opt for Epic Data plans, as plans of $30 and up feature unlimited standard talk and text in Australia, great data inclusions, and a 28-day expiry. 28-day recharges begin from $30 for 10GB of data, up to $50 for 55GB, with bonus data often available on your first three recharges.

All Epic Data Optus plans currently include an extra 10GB reserved exclusively for video streaming, available to use with Netflix, Stan, or ABC iView. Optus plans also feature up to 200GB of data rollover, plus unlimited standard international calls to selected countries. If this isn’t enough, you’re also free to add on extras, such as Optus Sport, data roaming, and additional international talk.

Optus scored three stars for overall satisfaction in our 2020 ratings, with four stars for ease or recharge and three stars in all other categories.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

Epic Data $10

  • 100 min of standard national calls & unlimited SMS
  • 5GB data, plus 10GB to stream

min. cost $10 over 5 day expiry

5GBMax Data**/billing period $10Advertised Cost^^/billing period
Optus Logo

Epic Data $20

  • 200 min of standard national calls & unlimited SMS
  • 12GB data, plus 10GB to stream

min. cost $20 over 10 day expiry

12GBMax Data**/billing period $20Advertised Cost^^/billing period
Optus Logo

Epic Data $30

  • Unlimited standard national calls & SMS
  • 10GB data, plus 10GB to stream
  • Bonus 25GB on first 3 recharges
  • $5 Extras credit

min. cost $30 over 28 day expiry

10GBMax Data**/billing period $30Advertised Cost^^/billing period
Optus Logo

Epic Data $40

  • Unlimited standard national calls & SMS
  • 20GB data, plus 10GB to stream
  • Bonus 25GB on first 3 recharges
  • $10 Extras credit

min. cost $40 over 28 day expiry

20GBMax Data**/billing period $40Advertised Cost^^/billing period
Optus Logo

Epic Data $50

  • Unlimited standard national calls & SMS
  • 30GB data, plus 10GB to stream
  • Bonus 25GB on first 3 recharges
  • $15 Extras credit

min. cost $50 over 28 day expiry

30GBMax Data**/billing period $50Advertised Cost^^/billing period
Optus Logo

Epic Data $60

  • Unlimited standard national calls & SMS
  • 40GB data, plus 10GB to stream
  • Bonus 25GB on first 3 recharges
  • $20 Extras credit

min. cost $60 over 28 day expiry

40GBMax Data**/billing period $60Advertised Cost^^/billing period
Optus Logo

Epic Data $70

  • Unlimited standard national calls & SMS
  • 45GB data, plus 10GB to stream
  • Bonus 25GB on first 3 recharges
  • $20 Extras credit

min. cost $70 over 28 day expiry

45GBMax Data**/billing period $70Advertised Cost^^/billing period
Optus Logo

Epic Data $80

  • Unlimited standard national calls & SMS
  • 50GB data, plus 10GB to stream
  • Bonus 25GB on first 3 recharges
  • $20 Extras credit

min. cost $80 over 28 day expiry

50GBMax Data**/billing period $80Advertised Cost^^/billing period
Optus Logo

Epic Data $100

  • Unlimited standard national calls & SMS
  • 60GB data, plus 10GB to stream
  • Bonus 25GB on first 3 recharges
  • $20 Extras credit

min. cost $100 over 28 day expiry

60GBMax Data**/billing period $100Advertised Cost^^/billing period
View all mobile plans listed on Canstar Blue

Lebara Mobile Prepaid Plans

A Vodafone network reseller, Lebara offers a range of 30-day and long-term plans, with 30-day prices beginning at $14.90 for 3GB. Plans include not just unlimited standard calls & text to Australian numbers, but also international calling, with unlimited minutes to 60 countries available on its $69.90 XXLarge plan.

In addition to excellent overseas talk extras, Lebara’s plans also feature both data banking and data gifting. The data banking allows you to stash away up to 200GB of unused data for later use, while gifting enables customers to send unwanted data to other Lebara users. Add-ons, such as extra data and international call credit, are also available, in addition to international roaming packs.

Lebara Mobile achieved three stars for overall satisfaction in this year’s prepaid ratings, with four stars for billing and three stars in all other categories.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Lebara Logo

Small

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 20 countries

min. cost $24.90 over 30 day expiry

6GBMax Data**/billing period $24.90Advertised Cost^^/billing period
Lebara Logo

Medium

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 30 countries

min. cost $29.90 over 30 day billing period

12GBMax Data**/billing period $29.90Advertised Cost^^/billing period
Lebara Logo

Large

  • Unlimited standard national calls & SMS
  • Unlimited standard international calls to 45 countries

min. cost $39.90 over 30 day billing period

22GBMax Data**/billing period $39.90Advertised Cost^^/billing period
View all mobile plans listed on Canstar Blue

Vodafone Prepaid Plans

Vodafone has recently simplified its prepaid range, and now offers three standard Combo Plus starter packs, plus two long-expiry pay-as-you-go options. The combo plans include a $30 option with 10GB over 28 days, plus two 35-day plans: $40 for 20GB, and $50 for 30GB.

Vodafone’s prepaid plans regularly include bonus data, in addition to unlimited standard Australian talk and text. Depending on your specific plan, you can also score up to 1150 minutes of international calls to selected countries each month. If you’re looking to score some extra data, Vodafone gives its customers the option to recharge as usual, or set up an auto-recharge and receive bonus gigabytes each month. 

Vodafone was awarded three stars for overall satisfaction in 2020, and three stars across each additional category.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Vodafone Logo

$30 Combo Plus

  • Unlimited standard national calls & SMS
  • Special offer: 10GB + 15GB bonus data on auto recharges until 31/12/20

min. cost $30 over 28 day expiry

10GBMax Data**/billing period $30Advertised Cost^^/billing period Go To Site
Vodafone Logo

$40 Combo Plus

  • Unlimited standard national calls & SMS
  • 500 mins to Zone 1 countries, 100 mins to Zone 2
  • Special offer: 20GB + 25GB bonus data on auto recharges until 31/12/20.
  • Special offer: Get the $40 SIM for $14 (online only). Offer expires 11/08/20.

min. cost $40 over 35 day expiry

20GBMax Data**/billing period $40Advertised Cost^^/billing period Go To Site
Vodafone Logo

$50 Combo Plus

  • Unlimited standard national calls & SMS
  • 1000 mins to Zone 1 countries, 150 mins to Zone 2
  • Special offer: 30GB + 25GB bonus data on auto recharges until 31/12/20

min. cost $50 over 35 day expiry

30GBMax Data**/billing period $50Advertised Cost^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Telstra Prepaid Plans

Telstra’s prepaid range offers something for everyone, with plenty of perks and extras included on most plans. Customers can select from Pre-Paid Complete or Long-Life Plus prepaid plans, both of which feature expiry periods of up to 365 days. Pre-Paid Complete prices begin at $10 for 1GB over seven days, up to $300 for 150GB with a 12-month expiry.

All of Telstra’s Pre-Paid Max plans include unlimited standard calls and text to Australian numbers. You’ll also be able to bank up to 200GB of unused data, provided you recharge before your plan expiry. Telstra prepaid customers enjoy access to additional Telstra freebies, including data-free Apple Music streaming, free Telstra Air Wi-Fi hotspot use, and data-free live sports from the NRL, AFL, Netball, and more.

Despite its comprehensive plan range, Telstra scored just three stars for overall satisfaction in our 2020 review, but was awarded four stars for both network coverage and ease of recharge.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Prepaid Max $10

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $10 over 7 day expiry

1GBMax Data**/billing period $10Advertised Cost^^/billing period Go To Site
Telstra Logo

Prepaid Max $30

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $5 extra credit

min. cost $30 over 28 day expiry

8GBMax Data**/billing period $30Advertised Cost^^/billing period Go To Site
Telstra Logo

Prepaid Max $40

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $10 extra credit

min. cost $40 over 35 day expiry

18GBMax Data**/billing period $40Advertised Cost^^/billing period Go To Site
Telstra Logo

Prepaid Max $50 Recharge

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $15 extra credit

min. cost $50 over 42 day expiry

28GBMax Data**/billing period $50Advertised Cost^^/billing period Go To Site
Telstra Logo

Prepaid Max $150

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $50 extra credit

min. cost $150 over 6 month expiry

60GBMax Data**/billing period $150Advertised Cost^^/billing period Go To Site
Telstra Logo

Prepaid Max $300

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $100 extra credit

min. cost $300 over 12 month expiry

150GBMax Data**/billing period $300Advertised Cost^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

What is a prepaid phone plan?

Various brand phone sim cards and gift cards on store shelf

Prepaid phone plans are typically the least complicated type of phone plan, simply delivering a service for upfront payment. While most prepaid mobile plans are available on a 28 or 30-day basis, shorter and longer alternatives are also available. Some providers have plans with just a one-day or two-day expiry period, while others have year-long expiry periods. Shorter-term plans are especially ideal for overseas visitors. Many telcos also offer pay as you go (PAYG) plans, which let you purchase a set amount of credit to use however you see fit, or you pay only for what you use.

Prepaid plans operate on a ‘what you see is what you get’ basis. Once you’ve run out of credit, or used up all of your call time, texts or data, you will need to purchase a temporary add-on or recharge your plan again. This is in contrast to postpaid phone plans, which charge customers extra for exceeding their plan inclusions, and send out an automatic monthly bill regardless of whether you’ve actually used your plan and phone.

The greatest advantage of prepaid mobile plans? That’s the peace of mind that comes with having complete control over your spending, with no bill shock at the end of the month. If you want a break from your phone service because you’re going overseas, or just want to save some money, you’re not required to recharge once your plan expires – simply wait until you’re back home, or ready to use your phone again.

On the other hand, prepaid mobile plans don’t offer a safety net if you run out of credit, and can’t afford to buy any add-ons or recharges. Postpaid plans allow you to make calls, send texts, or use mobile data and simply pay for it later, which is helpful in emergencies. In contrast, prepaid phone users are more likely to go long periods without service, because they’ve run out of credit.

There are pros and cons to prepaid and postpaid services, but the advantages of prepaid seem to outweigh the negatives. You get maximum flexibility and control over your spending, you’re not tied into a contract, and you will usually get fantastic value.

About the author of this page

Tara Donnelly

This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including phone plans and how to find the best deal for your family. She loves to highlight the next best phone deals, while also flagging the things you need to be aware of. Tara also acts as a spokesperson for Canstar Blue.

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In our latest review of prepaid phone plans, ALDI Mobile was rated best for overall customer satisfaction, but it wasn’t the only telco to perform well in specific areas. This is what our latest customer survey found:  

  • Best Overall: ALDI Mobile earned the only five-star review for overall satisfaction, with Woolworths Mobile and Boost Mobile a close second and third respectively.
  • Best Value: ALDI Mobile was rated best on value for money, again followed closely by Woolworths Mobile and Boost Mobile.
  • Best Network Coverage: Woolworths Mobile was ranked best for network coverage, ahead of ALDI Mobile and Boost Mobile – all three operating on the Telstra mobile network.
  • Best Customer Service: Amaysim was deemed to have the best customer service, with Woolworths Mobile in second place and ALDI Mobile third.
  • Best for Easy Recharging: Amaysim was again rated best for easy recharging, followed by ALDI Mobile and Telstra.
  • Best for Sign-up & Activation: ALDI Mobile additionally took the title for best sign-up & activation process, ahead of Woolworths Mobile and Amaysim.
  • Best for Billing: Amaysim was again rated best for billing, followed by ALDI Mobile and Woolworths Mobile.
Telco Mobile Plan Included Data Monthly Cost Contract Term
ALDI Mobile $35 Plan 35GB $35 30 days
ALDI Mobile  $45 Plan 48GB $45 30 days
Woolworths Mobile Small 30GB $30 30 days
Woolworths Mobile Medium 42GB $40 30 days
Boost Mobile $30 Prepaid 20GB $30 28 days
Boost Mobile $40 Prepaid 30GB $40 28 days
Amaysim Unlimited 40GB 40GB $30 28 days
Amaysim Unlimited 60GB 60GB $40 28 days
Kogan Mobile Large 20GB $36.90 30 days
Kogan Mobile Extra Large 40GB $49.90 30 days
TPG Super Value Large 25GB $29.99 One month
TPG Super Value Extra Large 30GB $39.99 One month
Optus Epic Data $30 10GB $30 28 days
Optus Epic Data $40 20GB $40 28 days
Lebara Medium 24GB $29.90 30 days
Lebara Large 38GB $39.90 30 days
Vodafone $30 Combo Plus 10GB $30 28 days
Vodafone $40 Combo Plus 20GB $40 35 days
Telstra  Prepaid Max $30 10GB $30 28 days
Telstra Prepaid Max $40 20GB $40 35 days
Catch Connect 20GB 30 Day Plan 20GB $35 30 days

Frequently asked questions

Canstar Blue surveyed 9,259 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who currently have an active prepaid mobile phone in their name and pay the bills – in this case, 3,012 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

2019

Prepaid Phone on a Plan 2019

2018

Prepaid Phone on a Plan 2018

2017

Prepaid Phone on a Plan 2017

2016

Prepaid Phone on a Plan 2016

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