Vodafone Mobile Phone Plans Review
As one of the biggest telcos in the world, Vodafone has a product range as diverse as it is comprehensive. As one of the three network providers in Australia, Vodafone competes with Optus and Telstra, plus a host of small mobile carriers nipping at its heels in the value stakes. Vodafone has certainly modernised its plan range and is now hard to beat, whether you’re looking for new a handset deal, or a SIM-only postpaid or prepaid plan.
People are hungry for more data, calls and texts, and all-round better value. So how does Vodafone compare to its mobile rivals? Here, we review Vodafone’s comprehensive plan range and cast some thoughts on where you’ll find the best deals. This is your one-stop-shop on all of what Vodafone has to offer.
Vodafone phone plans: a guide
Vodafone has a range of plans to suit your phone needs, with no lock-in plans, contracts, plans with handsets and more. Like its two big competitors, Vodafone’s phone plan offerings can be split into three categories:
- SIM-only postpaid plans (12-month contracts and month-to-month plans available)
- SIM-only prepaid plans (two different types to choose from)
- Mobile phone plans (plans combined with a new handset on 12, 24 or 36-month contracts)
Vodafone does its phone plans differently to Telstra and Optus. Rather than signing up for a plan on a contract with the device payment added on, Vodafone lets you choose your device, including the latest in-demand mobile devices from the likes of Apple, Samsung and Google, then you select your handset payment period — either 12, 24 or 36 months. If you repay over 36 months, your monthly phone payment will be cheaper than a 12-month period. Then you select your plan of choice, which does give you more flexibility. The plans are technically on a month-to-month plan, however if you were to switch telco, you would need to pay off what is left on your handset.
What are the best Vodafone phone plans?
This really depends on what you’re looking for in a phone plan. If you’re looking to pick up the latest iPhone or Samsung device and you’re willing to sign up over 36 months with one of the cheaper phone plans, you might be able to get a slightly cheaper monthly deal on a new device.
Where Vodafone does shine is its SIM-only postpaid plans, especially the ‘plus plans’ with unlimited capped-speed data. When you’re looking for a new handset, the plans you choose from are almost the same as the SIM-only plans, with data inclusions the only difference on some plans, so you can expect similar inclusions for your money.
For more information on Vodafone’s suite of plans, you’ll find more details further down the page.
- Vodafone SIM-only prepaid phone plans
- Vodafone SIM-only postpaid phone plans
- Vodafone Plus plans
- Vodafone Sim-only month-to-month postpaid plans
- Vodafone iPhone plans
- Vodafone Samsung Galaxy plans
The following table shows a selection of Vodafone postpaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, smallest to largest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.
What does Vodafone offer?
Perhaps the greatest value that Vodafone offers is the freedom and flexibility to make a plan that suits you. Whether it’s a SIM-only plan or a plan with a phone, there’s a lot of room to add on extras (including extra data) — so it’s easy to customise a plan to include what you need.
|SIM-only postpaid plans||Combo Plus prepaid plans|
|Data-free video streaming|
|Data-free music streaming|
|Data overage fees|
Vodafone network and coverage
As the third largest mobile network in Australia, Vodafone now covers over 22 million Australians. The great news is that most parts of the country will be able to get Vodafone 4G network coverage in their area. Vodafone has committed to building new towers to expand regional coverage as part of the Australian Government’s Mobile Blackspot Program, so more Aussies will soon be able to access the network. The telco is also progressively rolling out Wi-Fi calling, meaning you’ll be able to make and receive calls over Wi-Fi in areas where 4G coverage isn’t as strong.
The Vodafone network plays host to several Mobile Virtual Network Operators (MVNOs). So if you can access the Vodafone network in your area, you’ll also have access to a range of smaller mobile providers, giving you more choice.
You can check the Vodafone site to see if you have coverage in your area.
Features and bonuses
All of Vodafone’s plans come with unlimited standard national calls and text. The postpaid plans, both SIM-only and plans with a phone, all include unlimited text to overseas numbers. Vodafone also has generous data inclusions on all plans, with bonus data added on for new customers from time to time.
- International calls: While Vodafone does have limits on international calls on most plans, the inclusions are still generous. If you want international calls included on your prepaid or postpaid plan, you’ll have to opt for the mid to higher-level plans with countries split into Zone 1 and Zone 2. You’ll find more minutes included for Zone 1 countries (including New Zealand, China, the UK and USA) and considerably less minutes for Zone 2 (which includes Greece, Italy and Vietnam). You can pay for a booster to get more minutes to either of the zones, or as a recurring add-on to access more countries. If international calls are important for you, other providers do offer more generous international call inclusions, and you might find Vodafone’s system confusing to navigate.
- International roaming: Vodafone’s international roaming is definitely where the network really stands out from all the other telcos. When you switch on your $5 Roaming, you’ll be able to use your phone plan (with your plan’s monthly data, call and text allowances included) in 80 countries for an $5 per day. This eliminates the need to hunt around for a WiFi signal, or buy a SIM with a different phone number while you’re overseas. If you’re away for a few months, it could add up, but for shorter trips of a couple weeks, it’s quite affordable.
- Data pooling: Vodafone has made a considered effort in becoming a family-friendly provider, with benefits if more than one family member is with Vodafone. Depending on the plans, you can pool the data from up to five postpaid mobile or broadband services; so if one family member doesn’t use much of their data, you know it won’t go to waste.
- Data add-ons: If you can’t take advantage of the data pooling option, but find yourself frequently going over your plan’s data allowance, there are data add-ons that you can purchase to top up your gigabytes on select plans, rather than being charged when you go over. It’s a great way to customise and manage your plan, especially if there are months where you will likely go over your data allowance.
- Entertainment add-ons: Another way that Vodafone makes its plans truly customisable is through the addition of Vodafone Passes. You can add on one or more of the $5 Chat Pass, $10 Social Pass, $10 Music Pass or $15 Video Pass. It’s perfect if you like to stream Spotify, endlessly scroll through Instagram, or binge-watch the latest shows on Netflix. The great thing about these passes is that they’re separate to your data — so even if you still go over your data limit, you can keep watching, listening, scrolling or chatting.
- Bundles, bonuses and discounts: Vodafone is big on giving discounts and bonuses from time to time. Not only will you find many plans with data bonuses added on (sometimes including more than double the standard plan data), but you might also be able to receive loyalty discounts, or discounts when you bundle eligible plans under one account. Vodafone also offers discounts and bonuses for students, so it’s worth keeping an eye out if you’re after a student-friendly deal.
Vodafone Prepaid Plans
Vodafone offers two different options for prepaid SIM-only plans. The Combo Plus plans run on a 28-day expiry period for the $30 Combo Plus Starter Pack, or a 35-day expiry for the $40 or $50 Combo Plus Starter Packs. If you prefer the more ‘set and forget’ type of plan, the 180 and 365 Pay and Go Starter Packs run on either a 180 or 365 day expiry, operating as a Pay-As-You-Go (PAYG) plan with flat rates for data, standard calls and text.
The Combo Plus plans all include standard national calls and text, while the $40 and $50 plans include set international minutes to Zone 1 and Zone 2 countries. On the $30 plan you’ll get 10GB of data, the $40 plan gives you 20GB, and for $50 you’ll get 30GB. Vodafone does tend to offer discounts and add on bonus data every now and then, so keep your eye out to see if there are any current offers on these plans.
Combo Plus Plans
Pay and Go Plans
|Brand||Features||Max Data**/billing period||Advertised Cost^^/billing period|
min. cost $30 over 180 day expiry
|PAYG||$30||Go To Site|
min. cost $40 over 365 day expiry
|PAYG||$40||Go To Site|
min. cost $50 over 365 day expiry
|PAYG||$50||Go To Site|
|View all mobile plans listed on Canstar Blue||**^^View important information|
Vodafone Postpaid Plans
The great thing about Vodafone Postpaid is that whether you’re after a SIM-only deal, or you’d like a new phone with your plan, postpaid plan options are virtually the same — the only difference is with the plan length and some of the bonuses.
Vodafone definitely keeps the basic SIM-only plans simple with three different price points to choose from, starting at $35 per month and going up to $65 over a 12-month contract. You’ll typically get standard national calls and unlimited text in Australia, but the higher-level plans offer international minutes and more data.
These plans also allow you to add on any of the Vodafone Passes and if your plan’s data or international call inclusion isn’t enough, you can always purchase a data or international talk add-on. Vodafone does love to offer bonus data on select plans from time to time, so you might find you can get double (or even more than double) the data during promotional periods. The telco is also known to add special offers, such as bonus data, to select plans when bundled with particular phones, so it’s worth keeping your eyes peeled to pick up a deal. The following table includes the SIM-only plans.
Vodafone Plus Plans
If you find yourself constantly going over your data allowance, Vodafone has an interesting solution. Rather than offering straight-out ‘unlimited’ data, if you opt for the $45 SIM-Only Plus, $55 SIM-Only Plus or $65 SIM-Only Plus postpaid plan, you can use as much data as you want — just at capped speeds. Once you’ve reached 30GB for the $45 plan, 80GB of high-speed data use on the $55 plan and 120GB on the $65 plan, you can keep using your data, but speeds will slow to 1.5Mbps.
The capped speed is still fast enough to stream music and standard-definition video, so you can continue to use your phone the same way with no excess data charges. These plans are available as 12-month SIM-Only postpaid plans or bundled with a new phone.
Vodafone SIM-only Month-to-Month Plans
Vodafone do also have three no lock-in postpaid plans, however you won’t get as much data for your money as you will on the 12-month plans. Starting at $35, you’ll get 1GB of included data, $45 will get you 5GB of data and the $55 plan will get you 15GB of data. These plans do give you the option of adding on Vodafone passes for $5-$15 per pass, per month.
Vodafone iPhone plans
Vodafone has a large selection of smartphones available, including the latest iPhones and some older models. Once you’ve chosen your device, you’ll then select whether you want to pay your device off over 12, 24 or 36 months, which determines how much you’ll pay each month for the device. Then you can add on a postpaid plan (including the Plus plans), and while these phone plans are technically month-to-month, cancelling altogether will require you to pay off your device.
The following table shows a range of Vodafone’s 24-month iPhone XS plans from Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. This is a selection of products including links to our referral partners.
Vodafone Samsung Galaxy plans
Prefer Samsung? Vodafone stocks the latest Samsung Galaxy devices, including the S10, S10+ and S10e. Like with the iPhone, you’ll select your device repayment period (12, 24 or 36 months) and then bundle with a postpaid plan. There are also older Samsung devices available, and if you like Android phones but aren’t too keen on Samsung, there are other Android devices available, including the latest from Huawei and Google.
The following table shows a range of Vodafone’s 24-month Samsung Galaxy S10 plans from Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. This is a selection of products including links to our referral partners.
Vodafone internet plans
If you’re interested in Vodafone for your home broadband plan, the telco now offers several high-value NBN options. More information on Vodafone’s NBN plans is available in our guide below.
Vodafone contact details/customer support
Need some help with your Vodafone plan or service? The telco offers several contact and support options, including:
- General customer support: 1300 650 410, or 1555 from your Vodafone mobile
- Live chat
- In-store support
- Facebook: https://www.facebook.com/vodafoneau/
- Twitter: @VodafoneAU
- Vodafone app for both iPhone and Android
How does Vodafone compare?
If you’re after a plan on the Vodafone network, but want to explore your options, there are a range of smaller telcos with competitive deals on the Vodafone network. It’s worth comparing to see if there is another plan that is better suited your needs.
Is Vodafone a good deal?
Vodafone’s greatest value lies in the flexibility of choosing your plans, especially when you’re opting for a plan with a phone. As it’s the only of the big three providers that essentially separates the phone payment from the plan, you have more control over what you spend — without making sacrifices for a cheaper plan, or spending more than you would like to get the phone you want.
Vodafone Passes are another clever way that the telco puts more power into the hands of customers. These add-ons provide an affordable way to deliver more data for activities that would generally put you over your data limit, such as video or music streaming.
If you travel overseas a lot, this is also where Vodafone’s appeal might lie for you. While paying $5 per day on top of your monthly bill might seem expensive up front, it’s certainly cheaper than some of the other international roaming deals around and it avoids bill shock. If you’re visiting any of the eligible 80 countries, instead of being restricted to a smaller amount of international roaming data, call and text allowance, you get to keep using your phone as if you were in Australia. $5 Roaming also eliminates the need to buy a new SIM card the moment you land at your holiday destination. However if you’re on a ‘Plus Plan’, you’ll only be able to use your included high-speed data.
Like the other two big telcos, Vodafone’s plans do generally run on the more expensive end of the spectrum, considering some of the smaller providers tend to offer more data for less money. But there are plenty of perks to choosing a deal with Vodafone. Consider whether these perks are what you’re after, and if the telco’s plans will provide you with the best value for your money.
- The Cheapest Mobile Phone Plans
- Top Mobile Deals
- SIM Only Plans Compared
- Excess Data Charges Explained
What do customers think about Vodafone mobile plans?
In 2019, Australians gave Vodafone 5 out of 5 stars for Overall Customer Satisfaction in handset phone plans.