Canstar Blue’s sporting goods stores review has seen SportsPower Super Warehouse, Rebel Sport and Decathlon compared on their range of products, prices compared to other retailers, special deals available, store layout, website usability, customer service, and overall satisfaction.
See our Ratings Methodology.
SportsPower Super Warehouse has placed first in Canstar Blue’s sporting goods stores review, rating best for its customer service, website usability, and overall satisfaction.
Looking to get back into shape, but still finding yourself heading to the fridge instead of the gym? If you’re looking for inspiration to get back on the fitness train, visiting your local sporting goods store may just be what the doctor ordered. In fact, our survey revealed that nearly one in five Aussies (27%) get motivated to exercise more after visiting a sporting goods store. And you can never have too much activewear right? Sports retailers offer a wide variety of gear to support your fitness goals, whether you’re looking to build your own home gym or need workout recovery equipment to help you get primed and ready to beat your PB.
This year, we asked more than 700 Aussies to weigh in on the sporting goods stores they’ve purchased from in the past 12 months. Respondents rated retailers on their product range, prices (compared to other sellers), special deals available, store layout, website usability, customer service, and overall satisfaction. Stores that met the minimum required survey sample size of 30 responses are compared in our results.
In our latest review of sporting goods stores, SportsPower Super Warehouse won gold after rating best for overall satisfaction and in other key categories!
Here are the best sporting goods stores in Australia, as rated by consumers in Canstar Blue’s latest review:
SportsPower Super Warehouse was recorded as this year’s MVP (most valuable player), claiming the title of best-rated sporting goods retailer after it received five stars for customer service, website usability, and overall satisfaction. Runner-up Rebel Sport also got five stars for website usability. Meanwhile, Decathlon managed to score top marks in several categories, namely for range of products, relative price, special deals available, and store layout.
Sportspower Super Warehouse is a locally-owned sports retailer shipping Australia-wide but with most stores located on the NSW North Coast. The retailer says the increased buying power of its ‘shop local’ business model allows it to offer customers a big range, big brands, and big deals. Some big-name brands available include Nike, Puma, Champion, Adidas, Asics, Speedo, and New Balance.
Sportspower Super Warehouse stocks men’s, women’s, and kids’ activewear, as well as gear for field, court, and beach sports, gym equipment, family games, toys, and pretty much every else in between.
Stores are open seven days a week, and shoppers can get free shipping on orders over $150 online, with both home delivery and Click & Collect available. Sportspower Super Warehouse also has an exclusive Gold Medal Rewards loyalty program, which gives you three loyalty points for every dollar you spend.
This report was written by Canstar Blue’s Home & Lifestyle Content Lead, Megan Birot. She’s an expert on household appliances, health & beauty products, as well as all things grocery and shopping. When she’s not writing up our research-based ratings reports, Megan spends her time helping consumers make better purchase decisions, whether it’s at the supermarket, other retailers, or online, highlighting the best deals and flagging anything you need to be aware of.
Canstar Blue surveyed more than 3,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who have made a purchase from a sports equipment store in the last 12 months – in this case, 781 people.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.
Check out the past winners of Canstar Blue’s sporting goods stores review:
