Aussies have rated UberEats as top pick in Canstar Blue’s latest restaurant meal delivery service ratings, with five stars for delivery reliability and timing, customer service, variety of food options, website or app experience and overall satisfaction.
Our review compares restaurant meal delivery services on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which restaurant meal delivery service they think is best!
Canstar Blue surveyed 1,048 Australians for their feedback on restaurant meal delivery services they’ve used in the last six months.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
Find more detailed information on our Most Satisfied Customer methodology.
UberEats, a subsidiary of the global ridesharing app Uber, is a food ordering and delivery service accessed via an app. The platform allows users to order prepared food from partner restaurants, fast food chains and eateries in the user’s location and receive delivery of those orders via courier. UberEats allows users to track and schedule orders, customise drop-off points, browse by cuisine and add multi-stop deliveries. It runs regular promotions, with zero-dollar delivery fees and more available on eligible orders. UberEats has also expanded its services into the delivery of groceries and alcohol from partner retailers.
This report was written by Canstar Blue’s Home & Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s restaurant meal delivery service ratings:
Appliances - May 16th
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Best-Rated Convenience Stores - May 11th
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Best-Rated Quick Service (Fast-Food) Restaurants - March 2nd
McDonald’s is launching its first-ever loyalty program called MyMacca’s Rewards – to allow customers to earn and redeem points for free food and drinks.
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Best-Rated Pizza Stores - June 11th
On those days when you don’t feel like cooking or are in need of a quick meal, many Australians turn to a fast food option that saves them time and eliminates the need for a …
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Best-Rated Healthy Meal Delivery Services - July 20th
First we had weight loss pills. Then we had weight loss shakes. Now, the latest craze is all about weight loss tea.
These are not the same as regular teas – like your green tea, rooibos, …
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