Best-Rated Real Estate Agents for Businesses

See Our Ratings Methodology.

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Most Satisfied Customers | LJ Hooker

Aussies have rated LJ Hooker as the top brand in Canstar Blue’s latest real estate agents for business, with the brand rated five stars across all categories, including value for money, knowledge & advice, client service, services offered and overall satisfaction.

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How we rate real estate agents

Our review compares real estate agents on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which real estate agent they think is best!


Canstar Blue surveyed 278 Australians for their feedback on the real estate agent(s) they’ve used for business purposes in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their real estate agent brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a real estate agent brand as an individual score NOT a combined total of all criteria.
  • Value for money: the cost is reasonable for the quality and services offered by the agent.
  • Knowledge & advice provided by the agent: the real estate agent was knowledgeable about the area, property and industry as a whole, and was able to provide sound advice given to the situation and needs.
  • Client service: the real estate agent was easy to get in touch with, prompt with responses and advice, and was able to answer any questions or deal with any issues effectively.
  • Services offered by the agent: the real estate agent offered a wide variety of services, including buying and selling properties, advertising and additional advice.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • LJ Hooker
  • Ray White

Find more detailed information on our Most Satisfied Customer methodology.


MYOB Accounting Software

Looking to make dollars and cents of your personal or small business finances? MYOB’s accounting software includes options for invoicing, payroll, expenses and more. For more information on the featured plans below, click the button below to be referred to MYOB’s site.

MYOB Logo

Business Lite

Perfect for you if your business needs the basics (and a bit extra).

  • Track income and expenses
  • Scan and store receipts
  • Connect up to 2 bank accounts
  • Manage tax and basic reports
  • Accept payments
  • Track GST and lodge BAS
  • Track jobs
  • Create and send unlimited invoices and quotes
  • Pay for 1 month, get 6 months free.
  • Base subscriptions only. New customers only. T&Cs Apply.
$31.00/month
min. cost $31.00
Go to site
MYOB Logo

Business Pro

Real-time insights and flexible reporting for businesses looking to level up.

  • Track income and expenses
  • Scan and store receipts
  • Connect unlimited bank accounts
  • Advanced reporting and analytics
  • Track budgets and jobs
  • Create and send unlimited professional invoices and quotes
  • Optional payroll and inventory
  • Track GST and lodge BAS
  • Pay for 1 month, get 6 months free.
  • Base subscriptions only. New customers only. T&Cs Apply.
$58.00/month
min. cost $58.00
Go to site
MYOB Logo

Business AccountRight Plus

High-powered inventory management for businesses seeking efficiency.

  • All the benefits of Business Pro
  • Connect unlimited bank accounts
  • Track budgets and jobs
  • Advanced reporting and analytics
  • Advanced inventory management (conditions apply)
  • Bill by time (conditions apply)
  • Pay for 1 month, get 6 months free.
  • Base subscriptions only. New customers only. T&Cs Apply.
$141.00/month
min. cost $141.00
Go to site

Top Real Estate Agents for Businesses Brand – LJ Hooker

lj hooker logo

With a history that dates back almost 100 years, LJ Hooker is one of Australia’s largest real estate groups, with offices located all around Australia, servicing both residential and commercial property needs. On its website, LJ Hooker outlines the various commercial services it offers, such as sales, leasing, management and insights to help you find what you’re looking for, regardless of which stage of the process you’re currently in. LJ Hooker also offers a variety of guides and blogs to help you keep pace with the industry, and help understand some of the jargon floating about.

  • LJ Hooker was rated five stars for all categories, including value for money, knowledge & advice provided by the agent, client service, services offered by the agent and overall satisfaction.

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About our consumer experts


Dean Heckscher: Site Editor

This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s small business real estate agent ratings:

  • 2022: Ray White
  • 2021: Ray White
  • 2020: Century 21
  • 2019: LG Hooker
  • 2018: Century 21
  • 2017: First National
  • 2016: Raine Horne
  • 2015: Century 21

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