Aussies have rated LJ Hooker as the top brand in Canstar Blue’s latest real estate agents for business, with the brand rated five stars across all categories, including value for money, knowledge & advice, client service, services offered and overall satisfaction.
Our review compares real estate agents on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which real estate agent they think is best!
Canstar Blue surveyed 278 Australians for their feedback on the real estate agent(s) they’ve used for business purposes in the last three years.
The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
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With a history that dates back almost 100 years, LJ Hooker is one of Australia’s largest real estate groups, with offices located all around Australia, servicing both residential and commercial property needs. On its website, LJ Hooker outlines the various commercial services it offers, such as sales, leasing, management and insights to help you find what you’re looking for, regardless of which stage of the process you’re currently in. LJ Hooker also offers a variety of guides and blogs to help you keep pace with the industry, and help understand some of the jargon floating about.
This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s small business real estate agent ratings:
Best-Rated Real Estate Agents for Businesses - September 28th
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Best-Rated Home Security Systems - November 12th
You and a mate you’ve known since high school have decided to start a share house together. You’ve found a random stranger on Facebook to take the worst room, and are now spending half of …
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Best-Rated Home Security Systems - January 22nd
So, you’re moving house. Whether it’s your first time leaving the nest and you’re renting a share house with friends, flying solo in an apartment, a couple looking for a family home, or anything in …
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Best-Rated Bleach - January 19th
While moving out of your old rental property may be an exciting time, it can also mean that you’re in the midst of a cleaning spree to get your apartment or house spick and span …
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Best-Rated Antibacterial Wipes - March 30th
With recent events forcing millions of Australians to work from home, everyone is looking to build a home office or upgrade their existing one. The humble desk chair is arguably the most important part of …
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