Aussies have rated Storage King as a repeat winner in Canstar Blue’s self-storage for business ratings, with the brand rated five stars for accessibility, quality of storage, safety & security, value for money and overall satisfaction.
Our review compares self-storage service on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which self-storage service they think is best!
Canstar Blue surveyed 296 Australians for their feedback on the self-storage service(s) they’ve used for business purposes in the last two years.
The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
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Storage King has been a long-standing icon of the Aussie self-storage market, with over 160 locations available across the country, although those in Tasmania and Northern Territory are left to store their goods elsewhere. For SMEs, Storage King offers a wide variety of storage facilities and space, but you’ll have to contact your local facility for full details and availability. Most sites have forklifts and trolleys, providing moving assistance for those re-locating the entire office. Boxes and packing materials are also offered for purchase on site, making the move into storage easier.
An added benefit for businesses is Storage King’s Corporate Accounts Management, which allows you to use multiple sites around the country. Other extras include combined invoicing, delivery notifications, discounted national rates, pro-rata rental terms, plus a Corporate Accounts Coordinator to help to liaise with stores for you. Businesses can also download the Storage King Accounts Management app to help with payments and keep details up to date, which might be helpful for businesses on the go.
This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s self-storage for business ratings:
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