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Best-Rated Self-Storage For Businesses

See Our Ratings Methodology.

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Most Satisfied Customers | Storage King

Aussies have rated Storage King as a repeat winner in Canstar Blue’s self-storage for business ratings, with the brand rated five stars for accessibility, quality of storage, safety & security, value for money and overall satisfaction.

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How we rate self-storage service

Our review compares self-storage service on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which self-storage service they think is best!


Canstar Blue surveyed 296 Australians for their feedback on the self-storage service(s) they’ve used for business purposes in the last two years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their self-storage service brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a self-storage service brand as an individual score NOT a combined total of all criteria.
  • Accessibility: the self-storage service was easy to get to and into, with flexible access times.
  • Quality of storage: the self-storage service had a number of clean, dry and spacious areas of various sizes to offer.
  • Safety & security: the self-storage service had a number of adequate security measures in place, including surveillance, locks and security personnel.
  • Client service: the self-storage service’s staff were readily available to find or contact and assist with questions or issues.
  • Locations: the self-storage service had a number of convenient locations available.
  • Value for money: the cost is reasonable for the quality and space of the self-storage service.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Storage King
  • Kennards Self Storage
  • National Storage

Find more detailed information on our Most Satisfied Customer methodology.


MYOB Accounting Software

Looking to make dollars and cents of your personal or small business finances? MYOB’s accounting software includes options for invoicing, payroll, expenses and more. For more information on the featured plans below, click the button below to be referred to MYOB’s site.

MYOB Logo

Business Lite

Perfect for you if your business needs the basics (and a bit extra).

  • Track income and expenses
  • Scan and store receipts
  • Connect up to 2 bank accounts
  • Manage tax and basic reports
  • Accept payments
  • Track GST and lodge BAS
  • Track jobs
  • Create and send unlimited invoices and quotes
  • Pay for 1 month, get 6 months free.
  • Base subscriptions only. New customers only. T&Cs Apply.
$31.00/month
min. cost $31.00
Go to site
MYOB Logo

Business Pro

Real-time insights and flexible reporting for businesses looking to level up.

  • Track income and expenses
  • Scan and store receipts
  • Connect unlimited bank accounts
  • Advanced reporting and analytics
  • Track budgets and jobs
  • Create and send unlimited professional invoices and quotes
  • Optional payroll and inventory
  • Track GST and lodge BAS
  • Pay for 1 month, get 6 months free.
  • Base subscriptions only. New customers only. T&Cs Apply.
$58.00/month
min. cost $58.00
Go to site
MYOB Logo

Business AccountRight Plus

High-powered inventory management for businesses seeking efficiency.

  • All the benefits of Business Pro
  • Connect unlimited bank accounts
  • Track budgets and jobs
  • Advanced reporting and analytics
  • Advanced inventory management (conditions apply)
  • Bill by time (conditions apply)
  • Pay for 1 month, get 6 months free.
  • Base subscriptions only. New customers only. T&Cs Apply.
$141.00/month
min. cost $141.00
Go to site

Top Self-Storage for Business Brand – Storage King

Storage King Logo

Storage King has been a long-standing icon of the Aussie self-storage market, with over 160 locations available across the country, although those in Tasmania and Northern Territory are left to store their goods elsewhere. For SMEs, Storage King offers a wide variety of storage facilities and space, but you’ll have to contact your local facility for full details and availability. Most sites have forklifts and trolleys, providing moving assistance for those re-locating the entire office. Boxes and packing materials are also offered for purchase on site, making the move into storage easier.

An added benefit for businesses is Storage King’s Corporate Accounts Management, which allows you to use multiple sites around the country. Other extras include combined invoicing, delivery notifications, discounted national rates, pro-rata rental terms, plus a Corporate Accounts Coordinator to help to liaise with stores for you. Businesses can also download the Storage King Accounts Management app to help with payments and keep details up to date, which might be helpful for businesses on the go.

  • Storage King was rated five stars for accessibility, quality of storage, safety & security, value for money and overall satisfaction, with four stars for client service, and three stars for locations.

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About our consumer experts


Dean Heckscher: Site Editor

This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s self-storage for business ratings:

  • 2022: Storage King
  • 2021: Storage King
  • 2020: Kennards Self Storage
  • 2019: Storage King
  • 2018: Kennards Self Storage
  • 2017: Storage King

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