Internet - Page 18

Canstar Blue may earn a fee from its Online Partners for referrals from its website tables, and from sponsorship or promotion of certain products. Fees payable by product providers for referrals and sponsorship or promotion may vary between providers, website position, and revenue model. Sponsorship/promotion fees may be higher than referral fees. If a product is sponsored or promoted, it’s an ad and it is clearly marked as such. An ad might appear in different places on our website, such as in comparison tables and articles. Ads may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The location of an ad doesn’t indicate any ranking or rating by Canstar Blue. Payment of fees for ads does not influence Value Rank or Customer Satisfaction Ratings. See How We Get Paid to find out more.

 NBN Value Rank & Sort Order 

The data in the table is updated within 24 hours of Canstar Blue becoming aware of a change. You can find a description of the initial sort order below the table. You can use the sort buttons at the top of each column to re-order the display. Learn more about our NBN Value Rank Methodology. 

Please note that the Customer Satisfaction rating displayed in the table is a rating relating to customer overall satisfaction with the brand, and should not be confused with an individual product rating. Learn more about NBN Customer Satisfaction ratings and for more information on how the Customer Satisfaction ratings are calculated, read the Canstar Blue Customer Satisfaction Ratings Methodology.

The ratings shown are only one factor to take into account when considering products. The results do not include all NBN retailers or products in the market, and may not compare all features relevant to you. Canstar Blue does not supply internet services. If you decide to apply for a particular NBN plan, you will deal directly with the NBN retailer, and not with Canstar Blue. Fees, charges, product information and contract terms should be confirmed directly with the relevant NBN retailer. The NBN plans listed are suitable for Fixed Line connections for residential purposes.

NBN Speed Tiers 

The speed associated with a speed tier is the typical evening download speed of the plan. These tiers are based on a range of usage scenarios set out by NBN Co. Internet speeds on the NBN network are influenced by factors like access technology, equipment quality, chosen plan, and network design. Speeds may fluctuate during busy periods and depend on the number of users online simultaneously, as well as your NBN access technology. Check with a retailer before purchasing a product to see what speed you will likely receive at your address.

Typical Evening Speed 

The typical evening speed of personal household plans can also be known as typical busy period speed. Typical busy period speeds are the download/upload speeds the plan typically delivers between 7pm and 11pm each day (the busy period). The method for measuring and verifying the typical busy period speed may differ between retailers, however all retailers must conform to an ACCC legislated base case. The typical evening speed for each product is displayed in accordance with the product information developed by the retailer. The accuracy of the speed information should be confirmed with the relevant NBN retailer.

When 'TBC' is displayed this means that the provider is currently unable to provide typical evening speed estimates because sufficient data is not yet available.
The ACCC monitors the performance of internet providers. You can read more here. The speeds you experience may be lower than the advertised typical evening speed depending on factors such as your in-home set up and wiring.

Unlimited Data

Where 'unlimited' is used in relation to Data available on a plan it is likely to be subject to a fair use policy. Please confirm any terms of a fair use policy with your selected provider before making a purchase decision.

What does the ‘phone’ mean?
By clicking on the number next to the phone icon, you will leave the Canstar Blue website and be connected with the call centre of the Online Partner’s brand that you have selected. You will be subject to that referral partner's brand privacy policy and terms of use. You agree that Canstar Blue Referral Terms apply to this referral.