Best-Rated Luggage


Most Satisfied Customers | Samsonite

Aussies have rated Samsonite as the top pick in Canstar Blue’s latest luggage ratings, with five stars for security, durability, design and overall satisfaction.

Fact Checked Fact Checked

How we rate luggage

Our review compares luggage on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which luggage they think is best!

Canstar Blue surveyed 826 Australians for their feedback on the item(s) of luggage they’ve purchased and used in the last six years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their luggage brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a luggage brand as an individual score NOT a combined total of all criteria.
  • Design: the luggage was aesthetically pleasing, and had a functional design (i.e. packing divider, compression packing stripes, expander zips, spinning wheels, etc.).
  • Durability: the luggage was made with durable material, was resistant to wear and tear given frequency of use, and had a decent weight limit.
  • Value for money: the cost is reasonable for the quality and functionality of the luggage.
  • Security: the luggage had sufficient security features (i.e. TSA combination locks, self-repairing zippers, integrated ID tags, etc.).

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Samsonite
  • Flylite
  • Guess
  • Kathmandu
  • American Tourister
  • Antler
  • ALDI
  • Kmart

Find more detailed information on our Most Satisfied Customer methodology.

1. Samsonite

Samsonite Luggage

Ratings result

Samsonite was rated five stars for design, durability, security and overall satisfaction, with four stars for value for money.

Editor’s notes

Founded in 1910, Samsonite has a rich history in the travel world, with its heritage in wooden trunks, before the world became smaller and the luggage more compact. Today, the brand offers a wide range of luggage options, from traditional wheeled options through to duffle bags and backpacks, in addition to packing and luggage accessories to ensure you can take everything you need with you. The ranges are further split into travel needs and sizes, allowing you to search for something for a weekend trip, or for when you’re heading away from home for a long stint. Laptop backpacks are also available, with the Eco and RED ranges also available for those who are after something specific.

2. Flylite

Flylite Luggage

Ratings result

Flylite was rated five stars for design and value for money, with four stars for security, durability and overall satisfaction.

Editor’s notes

Flylite offers a huge selection of suitcases, vanity cases and duffle bags, with a range of sizes to suit your travel needs. The main selling point, according to the brand, is how it maintains a lightweight design in both its hard case and soft case models. Common features to expect include built-in TSA combination locks, anti-theft secure zips, eight spinner wheels and self-repairing zippers. There’s a variety of sizes and colours available, allowing you to find something that suits your needs and style, with wheeled options also available to help take some of strain. You can also find specific luggage models, including a large beauty case, as well as under seat bags and travel accessories to help cover all your bases.


3. Guess

Guess Luggage

Ratings result

Guess was rated four stars for security, design and overall satisfaction, with three stars for durability and value for money.

Editor’s notes

An American clothing brand, Guess has delved into various areas of fashion, with luggage no exception. Offering a number of options to choose from, Guess luggage is available as duffle bags, wheeled suitcases, backpacks, tote bags, under seat bags along with additional accessories and carry-on options. While slightly more expensive than other brands, Guess might be an option for those who like a bit more style while they’re flying.


4. Kathmandu

Kathmandu Luggage

Ratings result

Kathmandu was rated five stars for durability, four stars for security, design and overall satisfaction, and three stars for value for money.

Editor’s notes

A go-to for adventuring types, Kathmandu offers a wide variety of baggage options, from those suited to help you trek overland with, as well as take flight with to a new destination. Most of its range comes in the form of backpacks and rucksacks, with some wheeled models available for those who aren’t keen on carrying their bags everywhere. Kathmandu also offers packing cubes to help you fit everything you need into your next journey, along with money belts and pouches to keep things close.


5. American Tourister

American Tourister Luggage

Ratings result

American Tourister was rated four stars for design, security and overall satisfaction, with three stars for durability and value for money.

Editor’s notes

Known for its bright colours, American Tourister has been operating for over 90 years, and is currently owned by Samsonite. The bulk of its range centres around wheeled luggage models, from rolling tote bags through to large traditional luggage units, with the Skittle NXT model available for those with children, allowing you to keep an eye on your little one along with their luggage. American Tourister also offers duffle bags, including the unique Rollio bag which has a circular design for equal parts style and functionality.

6. Antler

Antler Luggage

Ratings result

Antler was rated four stars across all categories, including design, durability, value for money, security and overall satisfaction.

Editor’s notes

A British brand that has been operating for over 100 years, Antler was first centred around leather wardrobe trunks for ocean voyages and motor trunks for longer road trips, with the range today centring around modern travellers. Its range includes carry-on bags, hard and soft-shell wheeled luggage models, weekender and overnight bags, in addition to backpacks and accessories such as packing cubes and belt bags to help with all your travel and storage needs.


ALDI Luggage

Ratings result

ALDI was rated four stars for value for money and security, with three stars for durability, design and overall satisfaction.

Editor’s notes

Offering seemingly everything you can ever need, from grocery essentials to lawn mowers and even luggage, German supermarket brand ALDI gives you the chance to come home with it all, provided you visit during a Special Buys sale. Only available at certain times of year, ALDI has offered luggage sets in the past, with wheeled hard shell suitcases having been available in the past for an affordable price in comparison to other luggage brands out there, although you may have to contend with the other shoppers out there to snag them!

8. Kmart

Kmart Luggage

Ratings result

Kmart was rated four stars for value for money, along with three stars for security, durability, design and overall satisfaction.

Editor’s notes

An affordable option for those looking to travel on a budget, fan-favourite Kmart also stocks its own range of luggage, with its line-up including wheeled suitcases for both adults and kids. Hard and soft shell cases are available, with smaller carry on models also available, with multiple styles and colours also available to help you spot your luggage on the carousel.

Other luggage brands

Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • Cabrelli
  • Delsey

  • Nere
  • Qantas

About our consumer experts

Dean Heckscher: Site Editor

This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.


Meet the Editorial Team


Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.


Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s luggage ratings:

  • 2022: Flylite
  • 2021: Flylite
  • 2020: Antler
  • 2019: Flylite