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Your Electricity Comparison Questions Answered

How Canstar Blue compares electricity providers and plans

Our electricity comparison site includes a unique ‘value score’ feature that lists plans based on which offer the best overall value, rather than just the cheapest prices. The value score is a rating out of 10, combining price and features data to help you make an informed decision about your next electricity provider.

Click here for more details on our pricing and value scores methodology.

Canstar Blue compares plans and prices from 32 electricity providers across NSW, Victoria, Queensland, South Australia and the ACT. Providers compared are:

  • 1st Energy
  • ActewAGL
  • AGL
  • Alinta Energy
  • Amaysim Energy
  • Aurora Energy
  • Click Energy
  • Commander
  • CovaU
  • Diamond Energy
  • Dodo Power & Gas
  • Elysian Energy
  • EnergyAustralia
  • Energy Locals
  • Enova Energy
  • Future X Power
  • GloBird Energy
  • LPE
  • Lumo Energy
  • Mojo Power
  • Momentum Energy
  • Origin Energy
  • People Energy
  • Pooled Energy
  • Powerdirect
  • Powershop
  • QEnergy
  • ReAmped Energy
  • Red Energy
  • Simply Energy
  • Sumo
  • Tango Energy

Not all providers operate in all states.

Our electricity comparison site is free to use, and we’ll never ask for your phone number!

How to use our electricity compare tool

Canstar Blue Energy Selector

Canstar Blue exists to help you compare electricity plans on the premise of both price and overall value. By inputting a few details about your location and electricity usage, our comparison tool will present you with estimated prices from a range of retailers available in your area to help you choose a better value plan.

To compare electricity plans, enter your postcode into our comparison tool and select your suburb from the drop-down list. If you have a recent bill handy, you can input your energy usage details for the most accurate quotes. If you don’t have a bill, you can fill out our questionnaire to see estimated quotes based on the information provided.

When comparing electricity plans on Canstar Blue, you’ll be guided to answer questions such as how many people live in your home, whether you have a gas connection or pool, and whether you have a controlled load, in order to show the plans and prices most relevant to you. At no point do you have to enter your mobile number.

You will see a list of some of the electricity plans available in your area. By clicking on two or three of them, you can use our three-way compare tool to dive deeper into the specific details of each plan. This allows you to directly compare the usage and supply rates, as well as any discounts and solar feed-in tariffs that may be available.

The pricing below is based on a selected postcode in each state and compared to the Reference Price or Victorian Default Offer (VDO).

  • NSW: Prices assume general energy usage of 3900kWh/year, meaning that the Reference Price is $1,467/year.
  • VIC: Prices assume general energy usage of 4000kWh/year, meaning that the VDO is $1,334/year.
  • QLD: Prices assume general energy usage of 4600kWh/year, meaning that the Reference Price is $1,570/year.
  • SA: Prices assume general energy usage of 4000kWh/year, meaning that the Reference Price is $1,941/year.

1st Energy

1st Energy operates across Victoria, New South Wales, Queensland and Tasmania, with one or two electricity market offers in each state. It is one of several retailers that uses large conditional discounts as its main market tool and often provides the biggest headlines discounts in each state that it services. But keep in mind that the biggest discounts don’t always mean the biggest savings. When it comes to 1st Energy, discounts are conditional on paying bills in full and on time. In most cases, discounts are ongoing. All plans have variable rates. 1st Energy also has a solar specific plan in Tasmania with a seemingly generous feed-in tariff.

1st Energy Prices NSW

Brand Features Price(estimated**)
1st Energy Logo
Basic Plan Information

1st Saver

Conditional Discounts

  • 7% less than Reference Price for paying on time
1% MoreThan Reference Price^^ $1,374
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

1st Energy Prices VIC

Brand Features Price(estimated˜)
1st Energy Logo
Energy Fact Sheet

1st Saver

Conditional Discounts

  • 5% less than VDO for paying on time
EqualTo VDO› $1,290
incl. conditional discount
More Details
1st Energy Logo
Energy Fact Sheet

Victorian Default Offer

No Conditional Discounts

EqualTo VDO› $1,336 More Details
View all electricity plans listed on Canstar Blue

1st Energy Prices QLD

Brand Features Price(estimated**)
1st Energy Logo
Basic Plan Information

1st Saver

Conditional Discounts

  • Further 5% less than Reference Price for paying on time
EqualTo Reference Price^^ $1,498
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

1st Energy Prices Tasmania

Brand Features Benefit Period Annual Cost**
1st Energy Logo

Basic Plan Information

1st Plus

  • $100 bill credit over 18 months
1 YearBenefit Period $2,171Annual Cost** Go To Site
1st Energy Logo

Basic Plan Information

1st Saver

  • 5% pay on time discount off usage charges
1 YearBenefit Period $2,179Annual Cost** Go To Site
1st Energy Logo

Basic Plan Information

1st Solar Bonus

  • No conditional discount
  • 13.54c/kWh feed-in tariff
  • Available to solar customers only
1 YearBenefit Period $2,271Annual Cost** Go To Site
View all electricity plans listed on Canstar Blue

ActewAGL

ActewAGL is a joint-venture between the ACT government and AGL, with the retailer dominating the ACT residential market, while also operating in parts of NSW. ActewAGL is also associated with EvoEnergy, the energy distributor for the majority of the territory, responsible for maintaining the poles, wires, meters and all other components that make it possible to deliver power to your home. ActewAGL usually has two or three market electricity offers depending on the area, usually with discounts, but the bigger discount is conditional on direct debit payments or if customers pay on time once signing up to online billing.

AGL

Energy giant AGL provides two to three electricity market offers across Victoria, New South Wales, South Australia and Queensland. These include two fixed rate plans with no conditional discounts, plus one variable rate product whereby customers will receive a modest unconditional discount. In Victoria, AGL also has a prepaid electricity plan whereby customers are rewarded with cheaper bills based on how much they prepay on their account. Post July 1, AGL stopped offering plans with conditional discounts, instead opting for bill credits on its Essentials Plus plan. AGL frequently offers online sign-up credit which varies between states and one of its big selling points is that customers can collect flybuys points by paying their bills on time. All AGL customers will also receive access to AGL Rewards.

AGL Prices NSW

Brand Features Price(estimated**)
AGL Logo
Basic Plan Information

Essentials Plus

No Conditional Discounts

Other Features:

  • Fixed rates for 24 months
  • $40/year bill credit
11% LessThan Reference Price^^ $1,306 More Details
AGL Logo
Basic Plan Information

Essentials

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
7% LessThan Reference Price^^ $1,365 More Details
AGL Logo
Basic Plan Information

Smart Saver

No Conditional Discounts

6% LessThan Reference Price^^ $1,379 More Details
View all electricity plans listed on Canstar Blue

AGL Prices Victoria

Brand Features Price(estimated˜)
AGL Logo
Energy Fact Sheet

Essentials Plus

No Conditional Discounts

Other Features:

  • Fixed rates for 24 months
  • $40/year bill credit
13% LessThan VDO› $1,164 More Details
AGL Logo
Energy Fact Sheet

Essentials

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
3% LessThan VDO› $1,297 More Details
View all electricity plans listed on Canstar Blue

AGL Prices QLD

Brand Features Price(estimated**)
AGL Logo
Basic Plan Information

Essentials Plus

No Conditional Discounts

Other Features:

  • Fixed rates for 24 months
  • $40/year bill credit
10% LessThan Reference Price^^ $1,412 More Details
AGL Logo
Basic Plan Information

Essentials

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
6% LessThan Reference Price^^ $1,475 More Details
AGL Logo
Basic Plan Information

Smart Saver

No Conditional Discounts

5% LessThan Reference Price^^ $1,491 More Details
View all electricity plans listed on Canstar Blue

AGL Prices SA

Brand Features Price(estimated**)
AGL Logo
Basic Plan Information

Essentials Plus

No Conditional Discounts

Other Features:

  • Fixed rates for 24 months
  • $40/year bill credit
9% LessThan Reference Price^^ $1,763 More Details
AGL Logo
Basic Plan Information

Essentials

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
6% LessThan Reference Price^^ $1,821 More Details
AGL Logo
Basic Plan Information

Smart Saver

No Conditional Discounts

5% LessThan Reference Price^^ $1,840 More Details
View all electricity plans listed on Canstar Blue

Alinta Energy

Alinta Energy is one of Australia’s fastest growing electricity retailers – if not the fastest growing – and has an apparent focus on low prices rather than any additional incentives like some retailers. Alinta Energy typically provides one or two residential market offers across NSW, VIC, QLD and SA. In NSW, QLD and SA, Alinta is offering its No Fuss plan and in VIC a plan named Real Deal. All products have no conditional discounts and variable rates. In QLD, customers can also sign up to the No Fuss solar specific product which comes with a slightly higher solar feed-in tariff. Alinta has quickly expanded across Australia and is often one of the cheapest retailers in each state. But prices can and do change frequently, so make sure you shop around.

Alinta Energy Prices NSW

Brand Features Price(estimated**)
Alinta Energy Logo
Basic Plan Information

No Fuss

No Conditional Discounts

10% LessThan Reference Price^^ $1,315 Go To Site
View all electricity plans listed on Canstar Blue

Alinta Energy Prices VIC

Brand Features Price(estimated˜)
Alinta Energy Logo
Energy Fact Sheet

Real Deal

No Conditional Discounts

Other Features: 

  • $100 credit off first bill
Equal
to VDO›
$1,337 Go To Site
View all electricity plans listed on Canstar Blue

Alinta Energy Prices QLD

Brand Features Price(estimated**)
Alinta Energy Logo
Basic Plan Information

No Fuss

No Conditional Discounts

14% LessThan Reference Price^^ $1,344 Go To Site
Alinta Energy Logo
Basic Plan Information

No Fuss – Solar

No Conditional Discounts

Other Features:

  • 11c/kWh Feed-in Tariff
13% LessThan Reference Price^^ $1,370 Go To Site
View all electricity plans listed on Canstar Blue

Alinta Energy Prices SA

Brand Features Price(estimated**)
Alinta Energy Logo
Basic Plan Information

No Fuss

No Conditional Discounts

9% LessThan Reference Price^^ $1,771 Go To Site
View all electricity plans listed on Canstar Blue

Amaysim Energy

The company may be better known as a phone plan provider, but Amaysim Energy is now also looking to win over the electricity accounts of its customers. It’s trying to do this by promoting itself as a convenient, hassle-free alternative to the big boys. This means no “confusing” conditional discounts, no lock-in contracts and no exit fees. This is in contrast to its previous attempts to attract customers through large pay on time discounts. Amaysim now offers two variable rate market contracts, one of which is a specific deal for solar customers, bringing some relatively generous feed-in tariffs. These are the Electricity As You Go plan and Solar As You Go respectively. Amaysim Energy operates in Victoria, New South Wales, Queensland and South Australia. In Victoria, it also offers a prepaid subscription style plan.

Amaysim Energy Prices NSW

Brand Features Price(estimated**)
Amaysim Energy Logo
Basic Plan Information

Electricity As You Go

No Conditional Discounts

1% MoreThan Reference Price^^ $1,479

More Details
Amaysim Energy Logo
Basic Plan Information

Solar As You Go

No Conditional Discounts

Other Features:

  • 15c/kWh Feed-in Tariff
1% MoreThan Reference Price^^ $1,479

More Details
View all electricity plans listed on Canstar Blue

Amaysim Energy Prices VIC

Brand Features Price(estimated˜)
Amaysim Energy Logo
Energy Fact Sheet

Electricity As You Go

No Conditional Discounts

8% MoreThan VDO› $1,446

More Details
Amaysim Energy Logo
Energy Fact Sheet

Solar As You Go

No Conditional Discounts

Other Features:

  • 20c/kWh Feed-in Tariff
8% MoreThan VDO› $1,446

More Details
View all electricity plans listed on Canstar Blue

Amaysim Energy Prices QLD

Brand Features Price(estimated**)
Amaysim Energy Logo
Basic Plan Information

Electricity As You Go

No Conditional Discounts

2% MoreThan Reference Price^^ $1,609

More Details
Amaysim Energy Logo
Basic Plan Information

Solar As You Go

No Conditional Discounts

Other Features:

  • 14c/kWh Feed-in Tariff
2% MoreThan Reference Price^^ $1,609

More Details
View all electricity plans listed on Canstar Blue

Amaysim Energy Prices SA

Brand Features Price(estimated**)
Amaysim Energy Logo
Basic Plan Information

Electricity As You Go

No Conditional Discounts

Equal ToReference Price^^ $1,945

More Details
Amaysim Energy Logo
Basic Plan Information

Solar As You Go

No Conditional Discounts

Other Features:

  • 22c/kWh Feed-in Tariff
4% MoreThan Reference Price^^ $2,019

More Details
View all electricity plans listed on Canstar Blue

Aurora Energy

Aurora Energy is a state-owned electricity and gas retailer in Tasmania. Until recently, it was the only residential electricity provider in Tasmania, but this changed in early 2019 when 1st Energy became its first challenger. Aurora Energy provides a range of tariff options for Tasmania households, but its one market offer does not generally include any discounts. However, customers who sign up for direct debit billing may be eligible to receive a direct debit discount of 5.5 cents per day (inc. GST). That works out to about $20 a year.

Brand Features Benefit Period Annual Cost**
Aurora Energy Logo

Basic Plan Information

Residential Light & Power

  • No conditional discount
OngoingBenefit Period $2,271Annual Cost** More Details
View all electricity plans listed on Canstar Blue

Click Energy

Click Energy typically has one main market offer in each state that it serves – Victoria, New South Wales, Queensland and South Australia – in addition to one or two specific offers for solar customers in each area. Click Energy has a habit of changing its main market offer fairly regularly, but the basics usually stay the same – mainly that it provides large conditional discounts. This changed after the introduction of the Victorian Default Offer and Reference Price, where Click now has no conditional discounts on any of its plans. Click Energy is also one of the most active electricity providers when it comes to promotional offers and other sign-up incentives, frequently offering $50 gift cards and the like. All plans have variable rates.

Click Energy Prices NSW

Brand Features Price(estimated**)
Click Logo
Basic Plan Information

Banksia

No Conditional Discounts

7% LessThan Reference Price^^ $1,368 More Details
Click Logo
Basic Plan Information

Banksia Solar

No Conditional Discounts

Other Features:

  • 14c/kWh Feed-in Tariff
EqualTo Reference Price^^ $1,471 More Details
Click Logo
Basic Plan Information

Default Market Offer

No Conditional Discounts

EqualTo Reference Price^^ $1,471 More Details
View all electricity plans listed on Canstar Blue

Click Energy Prices VIC

Brand Features Price(estimated˜)
Click Logo
Energy Fact Sheet

Banksia

No Conditional Discounts

1% LessThan VDO› $1,324 More Details
Click Logo
Energy Fact Sheet

Banksia Solar

No Conditional Discounts 

Other Features:

  • 13c/kWh Feed-in Tariff
EqualTo VDO› $1,337 More Details
Click Logo
Energy Fact Sheet

Victorian Default Offer

No Conditional Discounts

EqualTo VDO› $1,337 More Details
View all electricity plans listed on Canstar Blue

Click Energy Prices QLD

Brand Features Price(estimated**)
Click Logo
Basic Plan Information

Banksia

No Conditional Discounts

14% LessThan Reference Price^^ $1,354 More Details
Click Logo
Basic Plan Information

Banksia Solar

No Conditional Discounts

Other Features:

  • 12c/kWh Feed-in Tariff
EqualTo Reference Price^^ $1,574 More Details
Click Logo
Basic Plan Information

Default Market Offer

No Conditional Discounts

EqualTo Reference Price^^ $1,574 More Details
View all electricity plans listed on Canstar Blue

Click Energy Prices SA

Brand Features Price(estimated**)
Click Logo
Basic Plan Information

Banksia

No Conditional Discounts

1% LessThan Reference Price^^ $1,926 More Details
Click Logo
Basic Plan Information

Banksia Solar

No Conditional Discounts

Other Features:

  • 17c/kWh Feed-in Tariff
EqualTo Reference Price^^ $1,945 More Details
Click Logo
Basic Plan Information

Default Market Offer

No Conditional Discounts

EqualTo Reference Price^^ $1,945 More Details
View all electricity plans listed on Canstar Blue

Commander

Commander is a business and residential electricity retailer servicing NSW, SA and Victoria. It only has one market contract on offer in each jurisdiction, aptly named ‘Market Offer’. The deal doesn’t have any conditional discounts and it’s on a no-contract term, so customers should be free to come and go as they please. Commander also sells phone, internet and mobile services. This allows customers to bundle their electricity and telco services, saving them the hassle of juggling multiple utilities accounts with various providers.

Commander Prices NSW

Brand Features Price(estimated**)
Commander Power Logo
Basic Plan Information

Market Offer

No Conditional Discounts

4% LessThan Reference Price^^ $1,415 More Details
View all electricity plans listed on Canstar Blue

Commander Prices VIC

Brand Features Price(estimated˜)
Commander Power Logo
Energy Fact Sheet

Market Offer

No Conditional Discounts

10% LessThan VDO› $1,204 More Details
Commander Power Logo
Energy Fact Sheet

Victorian Default Offer

No Conditional Discounts

3% MoreThan VDO› $1,376 More Details
View all electricity plans listed on Canstar Blue

Commander Prices SA

Brand Features Price(estimated**)
Commander Power Logo
Basic Plan Information

Market Offer

No Conditional Discounts

5% LessThan Reference Price^^ $1,841 More Details
View all electricity plans listed on Canstar Blue

CovaU

CovaU is one of a few residential power providers that began life solely servicing businesses, but has now gone more mainstream in retailing electricity to homes in New South Wales and Victoria. It also provides mobile phone plans, but when it comes to electricity, CovaU is like many retailers in that its main selling point appears to be large conditional discounts, which can be as large as 34% in Victoria. CovaU also offers a rewards program which could result in savings on things like eating out, cinema tickets, theme park tickets and gift cards.

CovaU Prices NSW

Brand Features Price(estimated**)
CovaU Logo
Basic Plan Information

Freedom

Conditional Discounts

  • 25% less than Reference Price for paying on time

Other Features:

  • $50 credit off first bill when signing up online
23% MoreThan Reference Price^^ $1,356
incl. conditional discount
More Details
CovaU Logo
Basic Plan Information

Freedom Solar

Conditional Discounts

  • 20% less than Reference Price for paying on time

Other Features:

  • 8.5c/kWh Feed-in Tariff
23% MoreThan Reference Price^^ $1,445
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

CovaU Prices VIC

Brand Features Price(estimated˜)
CovaU Logo
Energy Fact Sheet

Victorian Default Offer

No Conditional Discounts

EqualTo VDO› $1,337 More Details
CovaU Logo
Energy Fact Sheet

Smart Saver

Conditional Discounts

  • 30% less than VDO for paying on time
  • 4% less than VDO for direct debit payment
50% MoreThan VDO› $1,477
incl. conditional discount
More Details
CovaU Logo
Energy Fact Sheet

Smart Saver Solar

Conditional Discounts

  • 20% less than VDO for paying on time
  • 4% less than VDO for direct debit payment

Other Features:

  • 10.91c/kWh Feed-in Tariff
50% MoreThan VDO› $1,631
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

Diamond Energy

An electricity retailer that specialises in solar power, Diamond Energy is consistently ranked as one of the greenest energy companies in Australia, thanks largely to its ownership of renewable energy generation assets. Diamond Energy services homes across New South Wales, Victoria and South Australia, with just a single residential market offer usually available. This is called, quite fittingly, the Diamond Power plan, and comes with a conditional discount of 7% for paying on time, with a further 3% off for setting up direct debit. While these discounts are consistent across all states in which it serves, it’s worth noting that base rates differ. Diamond Energy may also have available a solar-specific product that provides a generous solar feed-in tariff.

Diamond Energy Prices NSW

Brand Features Price(estimated**)
Diamond Energy Logo
Basic Plan Information

Diamond Power

Conditional Discounts

  • 7% less than Reference Price for paying on time
  • Further 3% less for direct debit payment
7% MoreThan Reference Price^^ $1,417
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

Diamond Energy Prices VIC

Brand Features Price(estimated˜)
Diamond Energy Logo
Energy Fact Sheet

Diamond

Conditional Discounts

  • 7% less than VDO for paying on time
  • 3% less for direct debit payment
13% MoreThan VDO› $1,355
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

Diamond Energy Prices QLD

Brand Features Price(estimated**)
Diamond Energy Logo
Basic Plan Information

Diamond Power

Conditional Discounts

  • 7% less than Reference Price for paying on time
  • 3% less for direct debit payment
4% MoreThan Reference Price^^ $1,472
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

Diamond Energy Prices SA

Brand Features Price(estimated**)
Diamond Energy Logo
Basic Plan Information

Diamond Power

Conditional Discounts

  • Further 7% less than Reference Price for paying on time
  • 3% less for direct debit payment
1% LessThan Reference Price^^ $1,730
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

Dodo Power & Gas

Perhaps better-known as a phone and internet provider, Dodo also wants to sell you electricity and gas. Dodo Power & Gas operates across New South Wales, Victoria, Queensland and South Australia, with just a single market offer in each state. Depending on the state you’re in, you could be looking at a sizeable amount off the reference price. In the past, conditional discounts of up to 40% have been available from Dodo, namely in Victoria, but like many others, the retailer has moved on to provide no conditional discounts, just lower base rates. 

Dodo Power & Gas Prices NSW

Brand Features Price(estimated**)
Dodo Power & Gas Logo
Basic Plan Information

Market Offer

No Conditional Discounts

4% LessThan Reference Price^^ $1,415 More Details
View all electricity plans listed on Canstar Blue

Dodo Power & Gas Prices VIC

Brand Features Price(estimated˜)
Dodo Power & Gas Logo
Energy Fact Sheet

Market Offer

No Conditional Discounts

10% LessThan VDO› $1,204
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

Dodo Power & Gas Prices QLD

Brand Features Price(estimated**)
Dodo Power & Gas Logo
Basic Plan Information

Market Offer

No Conditional Discounts

6% LessThan Reference Price^^ $1,476 More Details
View all electricity plans listed on Canstar Blue

Dodo Power & Gas Prices SA

Brand Features Price(estimated**)
Dodo Power & Gas Logo
Basic Plan Information

Market Offer

No Conditional Discounts

5% LessThan Reference Price^^ $1,840 More Details
View all electricity plans listed on Canstar Blue

Elysian Energy

One of a new breed of energy retailer, Elysian Energy provides prepaid power options for customers in Victoria. The idea is that households select one of four prepaid packs with varying amounts of power to use each month. These include either 200kWh, 400kWh, 800kWh or 1,200kWh, with Elysian shifting customers onto the most appropriate plan once their usage needs are understood. There are no discounts involved with Elysian Energy, although it does offer a refer a friend deal that sees existing customers pocket $30 in power credit when their friend signs up.

Brand Features Price(estimated˜)
Elysian Logo
Energy Fact Sheet

The Good Life

No Conditional Discounts

Other Features:

  • Includes 800kWh/month
12% LessThan VDO› $1,178

More Details
Elysian Logo
Energy Fact Sheet

The Minimalist

No Conditional Discounts

Other Features:

  • Includes 200kWh/month
12% LessThan VDO› $1,180

More Details
Elysian Logo
Energy Fact Sheet

A New Chapter

No Conditional Discounts

Other Features:

  • Includes 400kWh/month
11% LessThan VDO› $1,183

More Details
Elysian Logo
Energy Fact Sheet

The Full House

No Conditional Discounts

Other Features:

  • Includes 1,200kWh/month
11% LessThan VDO› $1,184 More Details
View all electricity plans listed on Canstar Blue

EnergyAustralia

One of Australia’s biggest electricity and gas retailers, EnergyAustralia operates across New South Wales, Victoria, Queensland, South Australia and the ACT. It offers three electricity products in each state, two of which bring fixed usage and supply rates, and all with no conditional discounts. The fixed rate plans, No Frills and Total Plan Home, have benefit periods of 12 months. The biggest difference between the two is that the Total Plan includes a guaranteed/unconditional discount that applies to both usage and supply rates. EA has also recently launched a ‘Basic Home’ power deal with variable rates and no discounts, which sits around the Reference Price/VDO in its respective states.

EnergyAustralia Prices NSW

Brand Features Price(estimated**)
EnergyAustralia Logo
Basic Plan Information

No Frills

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
12% LessThan Reference Price^^ $1,287 Go to Site
EnergyAustralia Logo
Basic Plan Information

Total Plan Home

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
12% LessThan Reference Price^^ $1,292 Go to Site
EnergyAustralia Logo
Basic Plan Information

Basic Home

No Conditional Discounts

1% MoreThan Reference Price^^ $1,483 Go to Site
View all electricity plans listed on Canstar Blue

EnergyAustralia Prices VIC

Brand Features Price(estimated˜)
EnergyAustralia Logo
Energy Fact Sheet

Total Plan Home

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
7% LessThan VDO› $1,244 Go to Site
EnergyAustralia Logo
Energy Fact Sheet

No Frills

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
6% LessThan VDO› $1,253 Go to Site
EnergyAustralia Logo
Energy Fact Sheet

Basic Home

No Conditional Discounts

EqualTo VDO› $1,337 Go to Site
View all electricity plans listed on Canstar Blue

EnergyAustralia Prices QLD

Brand Features Price(estimated**)
EnergyAustralia Logo
Basic Plan Information

Total Plan Home

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
10% Less Than Reference Price^^ $1,412 Go to Site
EnergyAustralia Logo
Basic Plan Information

No Frills

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
10% Less Than Reference Price^^ $1,415 Go to Site
EnergyAustralia Logo
Basic Plan Information

Basic Home

No Conditional Discounts

1% MoreThan Reference Price^^ $1,585 Go to Site
View all electricity plans listed on Canstar Blue

EnergyAustralia Prices SA

Brand Features Price(estimated**)
EnergyAustralia Logo
Basic Plan Information

No Frills

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
4% LessThan Reference Price^^ $1,868 Go to Site
EnergyAustralia Logo
Basic Plan Information

Total Plan Home

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
4% LessThan Reference Price^^ $1,872 Go to Site
EnergyAustralia Logo
Basic Plan Information

Basic Home

No Conditional Discounts

2% MoreThan Reference Price^^ $1,989 Go to Site
View all electricity plans listed on Canstar Blue

Energy Locals

One of just a few energy retailers that doesn’t get involved in conditional discounts, Energy Locals currently serves New South Wales, Queensland, South Australia and the ACT with a handful of market offers for prospective customers to consider, in addition to a membership-based deal that sees households pay a weekly fee to receive access to cheaper rates. There is also a specific offer for solar customers. The company claims its purpose is to make energy retail less confusing and to save Aussies from the big power company “fat cats” chasing profits. Energy Locals says it doesn’t profit from the energy usage of customers and never changes its prices for profits.

Energy Locals Prices NSW

Brand Features Price(estimated**)
Energy Locals Logo
Basic Plan Information

Super Saver

Conditional Discounts

  • $165/year bonus credit for paying on time
Equal To Reference Price^^ $1,301
incl. conditional discount
Go To Site
Energy Locals Logo
Basic Plan Information

Member Promise 2020

No Conditional Discounts

Other Features:

  • Price includes $234 Annual Fee
7% LessThan Reference Price^^ $1,370

Go To Site
Energy Locals Logo
Basic Plan Information

Solar Promise 2020

No Conditional Discounts

Other Features:

  • Price includes $234 Annual Fee
  • 16c/kWh Feed-in Tariff
3% LessThan Reference Price^^ $1,426

Go To Site
View all electricity plans listed on Canstar Blue

Energy Locals Prices QLD

Brand Features Price(estimated**)
Energy Locals Logo
Basic Plan Information

Simple Saver

No Conditional Discounts

2% LessThan Reference Price^^ $1,540

Go To Site
Energy Locals Logo
Basic Plan Information

Member Promise 2020

No Conditional Discounts

Other Features:

  • Price includes $234 Annual Fee
1% MoreThan Reference Price^^ $1,585

Go To Site
Energy Locals Logo
Basic Plan Information

Solar Promise 2020

No Conditional Discounts

Other Features:

  • Price includes $234 Annual Fee
  • 16c/kWh Feed-in Tariff
10% MoreThan Reference Price^^ $1,735

Go To Site
View all electricity plans listed on Canstar Blue

Energy Locals Prices SA

Brand Features Price(estimated**)
Energy Locals Logo
Basic Plan Information

Member Promise 2020

No Conditional Discounts

Other Features:

  • Price includes $234 Annual Fee
1% LessThan Reference Price^^ $1,926 Go To Site
Energy Locals Logo
Basic Plan Information

Simple Saver

No Conditional Discounts

1% LessThan Reference Price^^ $1,931 Go To Site
Energy Locals Logo
Basic Plan Information

Solar Promise 2020

No Conditional Discounts

Other Features:

  • Price includes $234 Annual Fee
  • 16c/kWh Feed-in Tariff
EqualTo Reference Price^^ $1,942 Go To Site
View all electricity plans listed on Canstar Blue

Enova Energy

Enova Energy is a community-owned retailer originating from the Northern Rivers region of New South Wales. The retailer has since expanded, offering electricity services to homes and businesses right across the Essential Energy network. Enova says it’s passionate about renewable energy and giving back to the community. This is encapsulated in its two products, the Community Plus and the Enova Solar Premium. The first plan gives customers a small discount, while the solar deal gives customers a larger feed-in tariff. Enova Energy also has a number of schemes that customers can opt into that support community projects and renewable infrastructure developments. Enova Energy prices apply to the Essential Energy Network only. For more information on annual cost calculations please click here.

Enova Energy Prices NSW

Brand Features Price(estimated**)
Enova Energy Logo
Basic Plan Information

Community Plus

Conditional Discounts

  • Further 3% less than Reference Price for paying on time
4% LessThan Reference Price^^ $1,840
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

Future X Power

Future X Power is a new electricity retailer that started servicing customers in NSW and south-east Queensland in 2019. According to its website, you’ll be met with a “transparent and empowering energy retail experience”, which it attributes to its online sign-up feature. This provider is currently offering one market plan in the states in which it operates, which comes with a generous pay on time discount that has an ongoing benefit period. This product also has variable rates and is available on a single rate tariff. 

Future X Power Electricity Prices NSW

Brand Features Price(estimated**)
Future X Power Logo
Basic Plan Information

Flexi Saver

Conditional Discounts

  • Further 27% less than Reference Price for paying on time
11% MoreThan Reference Price^^ $1,288
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

Future X Power Electricity Prices QLD

Brand Features Price(estimated**)
Future X Power Logo
Basic Plan Information

Flexi Saver

Conditional Discounts

  • 29% less than Reference Price for paying on time
10% MoreThan Reference Price^^ $1,347
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

GloBird Energy

GloBird Energy is a Victoria-based electricity and gas retailer, specialising in offering different plans for households with varying energy usage. It typically offers two electricity products, one with a large conditional discount for paying bills on time and by direct debit, and the other with no discount at all. It also offers a specific plan for solar customers and ‘combo’ deals for those who sign up to electricity and gas. Unlike some retailers, GloBird Energy seems purely focused on providing competitive prices rather than any other benefits or incentives. Plans come with either variable or fixed rates. The retailer has revealed plans to expand to New South Wales and South Australia in the near future.

GloBird Energy Prices VIC

Brand Features Price(estimated˜)
Globird Logo
Energy Fact Sheet

EasySave

No Conditional Discounts

13% LessThan VDO› $1,157 More Details
Globird Logo
Energy Fact Sheet

GloSave

Conditional Discounts

  • 33% less than VDO for paying on time and direct debit
31% MoreThan VDO› $1,178
incl. conditional discount
More Details
Globird Logo
Energy Fact Sheet

Solar Max

Conditional Discounts

  • 28% less than VDO for paying on time and direct debit

Other features:

  • 18c/kWh Feed-in tariff
47% MoreThan VDO› $1,422
incl. conditional discount
More Details
View all electricity plans listed on Canstar Blue

LPE

LPE (Locality Planning Energy) has been operating as an embedded network electricity retailer for some time, but has only recently launched a mainstream retail service for all households on the Energex network in SE QLD, regardless of which type of home they have. It provides just a single market offer with no conditional discounts, just reasonable usage and supply rates.

LPE Electricity Prices QLD

Brand Features Price(estimated**)
LPE Logo
Basic Plan Information

Principal Rate

No Conditional Discounts

11% LessThan Reference Price^^ $1,397

Go To Site
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Lumo Energy

Lumo Energy operates across Victoria and South Australia, offering one of the most diverse ranges of electricity products in the market. Lumo has a fairly standard plan (Lumo Value) with conditional discounts, though it comes in two different forms – conditional on the terms of payment you’re happy to agree to, such as paying on time and/or direct debiting. Its more tailored plans include Lumo Movers, for those making a switch and wanting to avoid connection/disconnection fees. And in an effort to offer all kinds of electricity plans, the retailer also provides a ‘basic’ product with no conditional discount, just competitive rates. On its Value and Movers plans, discounts are ongoing but usage and supply rates are variable. Lumo Energy also has a rewards program called Lumo Ameego which can bring special deals on a range of leisure activities for eligible customers.

Lumo Energy Prices VIC

Brand Features Price(estimated˜)
Lumo Logo
Energy Fact Sheet

Lumo Value 5

Conditional Discounts

  • Further 5% less than VDO for paying on time and direct debit
7% LessThan VDO› $1,174
incl. conditional discount
Go To Site
Lumo Logo
Energy Fact Sheet

Lumo Value 3

Conditional Discounts

  • Further 3% less than VDO for paying on time
7% Less Than VDO› $1,199
incl. conditional discount
Go To Site
Lumo Logo
Energy Fact Sheet

Lumo Movers 5

Conditional Discounts

  • Further 5% less than VDO for paying on time and direct debit
5% LessThan VDO› $1,209
incl. conditional discount
Go To Site
Lumo Logo
Energy Fact Sheet

Lumo Movers 3

Conditional Discounts

  • Further 3% less than VDO for paying on time
5% Less Than VDO› $1,234
incl. conditional discount
Go To Site
Lumo Logo
Energy Fact Sheet

Lumo Basic

No Conditional Discounts

7% Less Than VDO› $1,236 Go To Site
View all electricity plans listed on Canstar Blue

Lumo Energy Prices SA

Brand Features Price(estimated**)
Lumo Logo
Basic Plan Information

Lumo Basic

No Conditional Discounts

6% LessThan Reference Price^^ $1,832 Go To Site
Lumo Logo
Basic Plan Information

Lumo Movers

No Conditional Discounts

Equal
To Reference Price^^
$1,932 Go To Site
Lumo Logo
Basic Plan Information

Lumo Options

No Conditional Discounts

3% MoreThan Reference Price^^ $1,996 Go To Site
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Mojo Power

Another solar-focused energy retailer, Mojo Power claims to have some of the best feed-in tariffs on the market. Its unique selling point is that customers have access to ‘wholesale’ electricity rates, only after they pay an annual membership fee. It’s also one of a few companies that really promotes the benefit of smart meters and digital energy monitoring so customers can better understand their bills and power usage habits. Mojo Power operates in New South Wales and Queensland.

Mojo Power Prices NSW

Brand Features Price(estimated**)
Mojo Power Logo
Basic Plan Information

Mojo Energy Pass

No Conditional Discounts

Other Features:

  • Price includes $480/year bill credit
12% MoreThan Reference Price^^ $1,642

More Details
Mojo Power Logo
Basic Plan Information

Mojo Connect

No Conditional Discounts

20% MoreThan Reference Price^^ $1,762

More Details
View all electricity plans listed on Canstar Blue

Mojo Power Prices QLD

Brand Features Price(estimated**)
Mojo Power Logo
Basic Plan Information

Mojo Energy Pass

No Conditional Discounts

Other Features:

  • Price includes $480/year bill credit
11% MoreThan Reference Price^^ $1,747

More Details
Mojo Power Logo
Basic Plan Information

Mojo Connect

No Conditional Discounts

19% MoreThan Reference Price^^ $1,867

More Details
View all electricity plans listed on Canstar Blue

Momentum Energy

An electricity retailer with a clear focus on renewable energy generation, Momentum Energy serves homes in Victoria, New South Wales and South Australia, with just one market offer for its prospective customers to consider (excluding Victoria). Owned by Hydro Tasmania, Momentum Energy claims to be a provider that cares about competitive prices rather than big discounts or any other gimmicks. Openly opposed to big discounts, Momentum Energy holds itself as an alternative to the big power retailers, speaking in “plain English” and making rates easy to compare.

Momentum Energy Prices NSW

Brand Features Price(estimated**)
Momentum Energy Logo
Basic Plan Information

Smile Power Flexi

No Conditional Discounts

12% LessThan Reference Price^^ $1,295 Go To Site
View all electricity plans listed on Canstar Blue

Momentum Energy Prices VIC

Brand Features Price(estimated˜)
Momentum Energy Logo
Energy Fact Sheet

Smile Power Flexi

No Conditional Discounts

7% Less Than VDO› $1,238 Go To Site
Momentum Energy Logo
Energy Fact Sheet

Solar Step-Up

No Conditional Discounts

Other Features:

  • 13.5c/kWh Feed-in tariff
7% Less Than VDO› $1,238 Go To Site
Momentum Energy Logo
Energy Fact Sheet

Move Mate

No Conditional Discounts

1% LessThan VDO› $1,318 Go To Site
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Momentum Energy Prices SA

Brand Features Price(estimated**)
Momentum Energy Logo
Basic Plan Information

Smile Power Flexi

No Conditional Discounts

9% LessThan Reference Price^^ $1,774 Go To Site
View all electricity plans listed on Canstar Blue

Origin Energy

Australia’s biggest energy retailer, Origin Energy operates across Victoria, New South Wales, South Australia, Queensland and the ACT, with a diverse product range to choose from. In most areas, the company’s plans consist of three variable rate options, with varying unconditional discounts. However, in some cases customers may need to pay by direct debit to get the best deal. In most cases, electricity discounts have a 12 month benefit period. Those who sign up online may get additional discount. Origin also generally offers solar customers two specific products and is active in the installation of solar rooftop panels. It is also one of the most active with regards to digital energy monitoring and helping households better understand their usage.

Origin Energy Prices NSW

Brand Features Price(estimated**)
Origin Logo
Basic Plan Information

Max Saver – Online Special

No Conditional Discounts

Other Features:

  • Online sign-up only
13% Less Than Reference Price^^ $1,279

More Details
Origin Logo
Basic Plan Information

Max Saver

No Conditional Discounts

12% LessThan Reference Price^^ $1,294

More Details
Origin Logo
Basic Plan Information

Flexi

No Conditional Discounts

10% LessThan Reference Price^^ $1,324

More Details
Origin Logo
Basic Plan Information

Freedom

No Conditional Discounts

9% LessThan Reference Price^^ $1,338

More Details
Origin Logo
Basic Plan Information

Solar Boost Plus

No Conditional Discounts

Other Features:

  • 23c/kWh Feed-in Tariff
1% LessThan Reference Price^^ $1,448

More Details
Origin Logo
Basic Plan Information

Basic

No Conditional Discounts

EqualTo Reference Price^^ $1,471

More Details
View all electricity plans listed on Canstar Blue

Origin Energy Prices VIC

Brand Features Price(estimated˜)
Origin Logo
Energy Fact Sheet

Max Saver – Online Special

Conditional Discounts

  • 6% less than VDO for direct debit & eFulfilment discount

Other Features:

  • Online sign-up only
Equal To VDO> $1,281
incl. conditional discount 
More Details
Origin Logo
Energy Fact Sheet

Max Saver

Conditional Discounts

  • 5% less than VDO for direct debit & eFulfilment discount
Equal To VDO> $1,291
incl. conditional discount
More Details
Origin Logo
Energy Fact Sheet

Flexi

No Conditional Discounts

3% LessThan VDO> $1,297

More Details
Origin Logo
Energy Fact Sheet

Solar Boost Plus

No Conditional Discounts

Other Features:

  • 15c/kWh Feed-in Tariff
1% Less Than VDO> $1,326

More Details
Origin Logo
Energy Fact Sheet

Basic

No Conditional Discounts

Equal To VDO> $1,337 More Details
View all electricity plans listed on Canstar Blue

Origin Energy Prices QLD

Brand Features Price(estimated**)
Origin Logo
Basic Plan Information

Max Saver – Online Special

No Conditional Discounts

Other Features:

  • Online sign-up only
11% Less Than Reference Price^^ $1,401

More Details
Origin Logo
Basic Plan Information

Max Saver

No Conditional Discounts

10% LessThan Reference Price^^ $1,417

More Details
Origin Logo
Basic Plan Information

Flexi

No Conditional Discounts

9% LessThan Reference price^^ $1,433

More Details
Origin Logo
Basic Plan Information

Freedom

No Conditional Discounts

4% LessThan Reference Price^^ $1,511

More Details
Origin Logo
Basic Plan Information

Solar Boost Plus

No Conditional Discounts

Other Features:

  • 20c/kWh Feed-in Tariff
EqualTo Reference Price^^ $1,563

More Details
Origin Logo
Basic Plan Information

Basic

No Conditional Discounts

EqualTo Reference Price^^ $1,574

More Details
View all electricity plans listed on Canstar Blue

Origin Energy Prices SA

Brand Features Price(estimated**)
Origin Logo
Basic Plan Information

Max Saver – Online Special

No Conditional Discounts

Other Features:

  • Online sign-up only
15% Less Than Reference Price^^ $1,654

More Details
Origin Logo
Basic Plan Information

Max Saver

No Conditional Discounts

14% LessThan Reference Price^^ $1,674

More Details
Origin Logo
Basic Plan Information

Flexi

No Conditional Discounts

12% LessThan Reference Price^^ $1,713

More Details
Origin Logo
Basic Plan Information

Freedom

No Conditional Discounts

10% LessThan Reference Price^^ $1,752

More Details
Origin Logo
Basic Plan Information

Solar Optimiser

No Conditional Discounts

Other Features:

  • 18c/kWh Feed-in Tariff
9% LessThan Reference Price^^ $1,775

More Details
Origin Logo
Basic Plan Information

Basic

No Conditional Discounts

EqualTo Reference Price^^ $1,946

More Details
View all electricity plans listed on Canstar Blue

People Energy

People Energy operates solely in Victoria. The retailer has two market offers, the first of which gives customers a large discount, however it only applies to the usage charge component of the bill. The other plan has a smaller discount, but this applies to the entire bill. People Energy also offers a standard retail contract that has no discounts and is currently equal to the VDO.

People Energy Prices VIC

Brand Features Price(estimated˜)
People Energy Logo
Energy Fact Sheet

Standing Retail Contract

No Conditional Discounts

EqualTo VDO› $1,337 More Details
People Energy Logo
Energy Fact Sheet

Total Saver

Conditional Discounts

  • 18% less than VDO for paying on time
  • 2% less for direct debit payment
41% MoreThan VDO› $1,504
incl. conditional discount
More Details
People Energy Logo
Energy Fact Sheet

On Time Saver

Conditional Discounts

  • 20% less than VDO for paying on time
  • 2% less for direct debit payment
41% MoreThan VDO› $1,593
incl. conditional discount
More Details
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Pooled Energy

Pooled Energy is not your ordinary electricity retailer. In fact, as the name suggests, this retailer specialises in swimming pools. Pooled Energy offers NSW residents a comprehensive pool care package to keep your pool crystal clear all year long with little to no effort on your part. The deal includes sensors, controllers, filters, pumps and chemical management systems. Pooled Energy also takes over your energy account in order to ‘optimise’ the rates and tariffs for pool owners. Pooled Energy only sells electricity as part of its automated care package. It does not sell electricity as an independent product and there are other fees attached to its services, like a monthly subscription and chemical top-up.

Pooled Energy Prices NSW

Brand Features Price(estimated**)
Pooled Energy Logo
Basic Plan Information

Market Offer

No Conditional Discounts

Other Features:

  • Only available to pool owners
EqualTo Reference Price^^ $1,471

More Details
View all electricity plans listed on Canstar Blue

Powerdirect

Backed by AGL, Powerdirect is an energy company that previously focused on business energy retail before launching more prominently into the consumer electricity market in recent times. It operates across Victoria, New South Wales, Queensland and South Australia, with just a single market offer in each state. This includes an unconditional discount on the plan, which varies between states. The discount applies to usage and supply charges and has a benefit period of 24 months. In Victoria, there are no discounts, but rates are fixed for 12 months.

Powerdirect Prices NSW

Brand Features Price(estimated**)
Powerdirect Logo
Basic Plan Information

Discount Saver

No Conditional Discounts

11% LessThan Reference Price^^ $1,306 More Details
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Powerdirect Prices VIC

Brand Features Price(estimated˜)
Powerdirect Logo
Energy Fact Sheet

Rate Saver

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
8% LessThan VDO› $1,231 More Details
View all electricity plans listed on Canstar Blue

Powerdirect Prices QLD

Brand Features Price(estimated**)
Powerdirect Logo
Basic Plan Information

Discount Saver

No Conditional Discounts

10% LessThan Reference Price^^ $1,412 More Details
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Powerdirect Prices SA

Brand Features Price(estimated**)
Powerdirect Logo
Basic Plan Information

Discount Saver

No Conditional Discounts

10% LessThan Reference Price^^ $1,754 More Details
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Powershop

Something of a unique proposition in the Australian energy market, Powershop operates an online ‘shop’ for customers to purchase special power deals in order to reduce their costs. Powerpacks can be purchased for future use, allowing customers to budget ahead of schedule. Powershop’s other big selling point is its online reporting tools which allow customers to track their energy usage in almost real time. It has a smartphone app for customers to follow their usage history and help them make better informed decisions about their energy usage. Operating in Victoria, New South Wales, Queensland and South Australia, Powershop is also one of the greenest energy companies in the country.

Powershop Prices NSW

Brand Features Price(estimated**)
Powershop Logo
Basic Plan Information

Shopper Market Offer

Conditional Discounts

  • 15% less than Reference Price for purchasing the Mega Pack
EqualTo Reference Price^^ $1,250
incl. conditional discount
Go To Site
Powershop Logo
Basic Plan Information

Powershop Lite

No Conditional Discounts

7% LessThan Reference Price^^ $1,371 Go To Site
View all electricity plans listed on Canstar Blue

Powershop Prices VIC

Brand Features Price(estimated˜)
Powershop Logo
Energy Fact Sheet

Shopper Market Offer

Conditional Discounts

  • 23% less than VDO for purchasing the Mega Pack
17% MoreThan VDO› $1,202
incl. conditional discount
Go To Site
Powershop Logo
Energy Fact Sheet

Powershop Lite

No Conditional Discounts

1% LessThan VDO› $1,317 Go To Site
Powershop Logo
Energy Fact Sheet

Victorian Default Offer

No Conditional Discounts

Equal To VDO› $1,337 Go To Site
View all electricity plans listed on Canstar Blue

Powershop Prices QLD

Brand Features Price(estimated**)
Powershop Logo
Basic Plan Information

Shopper Market Offer

Conditional Discounts

  • Further 15% less than Reference Price for purchasing the Mega Pack
1% LessThan Reference Price^^ $1,326
incl. conditional discount
Go To Site
Powershop Logo
Basic Plan Information

Powershop Lite

No Conditional Discounts

10% LessThan Reference Price^^ $1,407 Go To Site
View all electricity plans listed on Canstar Blue

Powershop Prices SA

Brand Features Price(estimated**)
Powershop Logo
Basic Plan Information

Shopper Market Offer

Conditional Discounts

  • Further 15% less than Reference Price for purchasing the Mega Pack
EqualTo Reference Price^^ $1,652
incl. conditional discount
Go To Site
Powershop Logo
Basic Plan Information

Powershop Lite

No Conditional Discounts

8% LessThan Reference Price^^ $1,780 Go To Site
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QEnergy

QEnergy holds itself as a business-focused electricity retailer, but also provides market contracts in Victoria, New South Wales, Queensland and South Australia. It typically offers one or two electricity plans in each state, but has a habit of turning these offers on and off from time to time. When they are publicly available, they tend not to include conditional discounts, just reasonable rates.

QEnergy Prices NSW

Brand Features Price(estimated**)
QEnergy Logo
Basic Plan Information

Home Your Way

No Conditional Discounts

EqualTo Reference Price^^ $1,465 More Details
View all electricity plans listed on Canstar Blue

QEnergy Prices VIC

Brand Features Price(estimated˜)
QEnergy Logo
Energy Fact Sheet

Home Your Way

No Conditional Discounts

EqualTo VDO› $1,337 More Details
View all electricity plans listed on Canstar Blue

QEnergy Prices QLD

Brand Features Price(estimated**)
QEnergy Logo
Basic Plan Information

Home Saver Lite Variable

No Conditional Discounts

Other Features:

  • Plan requires direct debit payment and online sign-up
14% LessThan Reference Price^^ $1,345 More Details
QEnergy Logo
Basic Plan Information

Home Saver Variable

No Conditional Discounts

Other Features:

  • Plan requires online sign-up
13% LessThan Reference Price^^ $1,368 More Details
QEnergy Logo
Basic Plan Information

Home Your Way

No Conditional Discounts

EqualTo Reference Price^^ $1,573 More Details
View all electricity plans listed on Canstar Blue

QEnergy Prices SA

Brand Features Price(estimated**)
QEnergy Logo
Basic Plan Information

Home Your Way

No Conditional Discounts

EqualTo Reference Price^^ $1,938 More Details
View all electricity plans listed on Canstar Blue

ReAmped Energy

One of the newest electricity providers in the country, ReAmped Energy operates in NSW and QLD with one or two market offers for customers to consider depending on where you live. Based in Brisbane, ReAmped Energy claims a 100% only business model which seems to allow it to offer some of the most competitive usage rates in both states. Its market offers come with no conditional discounts, just competitive rates. And you won’t get any other sign-up incentives from ReAmped Energy which markets itself as keeping things really simple.

ReAmped Energy Prices NSW

Brand Features Price(estimated**)
ReAmped Logo
Basic Plan Information

ReAmped Handshake

No Conditional Discounts

19% LessThan Reference Price^^ $1,192

Go To Site
ReAmped Logo
Basic Plan Information

Residential Anytime

No Conditional Discounts

16% LessThan Reference Price^^ $1,233

Go To Site
View all electricity plans listed on Canstar Blue

ReAmped Energy Prices QLD

Brand Features Price(estimated**)
ReAmped Logo
Basic Plan Information

Residential Anytime

No Conditional Discounts

16% LessThan Reference Price^^ $1,323

Go To Site
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Red Energy

Owned by renewable energy generation company Snowy Hydro, Red Energy has become one of the biggest challengers to the likes of AGL, Origin and EnergyAustralia across the states that it serves. It operates in Victoria, New South Wales, Queensland and South Australia, with three electricity offers for prospective customers to consider. Red Energy’s biggest selling point is its deal with Qantas which allows customers to earn frequent flyer points by paying their bills on time. The number of points on offer varies between plans. Red Energy has a good reputation for keeping things fairly simple, with modest conditional discounts attached to some plans for paying on time. Discounts apply to both usage and supply charges with an ongoing benefit period. All plans have variable rates.

Red Energy Prices NSW

Brand Features Price(estimated**)
Red Energy Logo
Basic Plan Information

Living Energy Saver

Conditional Discounts

  • 10% less than Reference Price for paying on time
1% More Than Reference Price^^ $1,336
incl. conditional discount
Go To Site
Red Energy Logo
Basic Plan Information

Qantas Red Saver

Conditional Discounts

  • 10% less than Reference Price for paying on time

Other Features:

  • 2 Qantas Points per $1 spent on energy when bills paid on time
1% MoreThan Reference Price^^ $1,336
incl. conditional discount
Go To Site
Red Energy Logo
Basic Plan Information

Qantas Red Plus

No Conditional Discounts

Other Features:

  • 7 Qantas Points per $1 spent on energy when bills paid on time
1% MoreThan Reference Price^^ $1,483 Go To Site
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Red Energy Prices VIC

Brand Features Price(estimated˜)
Red Energy Logo
Energy Fact Sheet

Living Energy Saver

Conditional Discounts

  • 10% less than VDO for paying on time
11% MoreThan VDO› $1,338
incl. conditional discount
Go To Site
Red Energy Logo
Energy Fact Sheet

Qantas Red Saver

Conditional Discounts

  • Further 10% less than VDO for paying on time

Other Features:

  • 2 Qantas Points per $1 spent on energy when bills paid on time
11% MoreThan VDO› $1,338
incl. conditional discount
Go To Site
Red Energy Logo
Energy Fact Sheet

Victorian Default Offer

No Conditional Discounts

3% MoreThan VDO› $1,378

Go To Site
Red Energy Logo
Energy Fact Sheet

Qantas Red Plus

No Conditional Discounts

Other Features:

  • 7 Qantas Points per $1 spent on energy when bills paid on time
11% MoreThan VDO› $1,482 Go To Site
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Red Energy Prices QLD

Brand Features Price(estimated**)
Red Energy Logo
Basic Plan Information

Easy Saver

Conditional Discounts

  • 10% less than Reference Price for paying on time
1% MoreThan Reference Price^^ $1,428
incl. conditional discount
Go To Site
Red Energy Logo
Basic Plan Information

Qantas Red Saver

Conditional Discounts

  • 10% less than Reference Price for paying on time

Other Features:

  • 2 Qantas Points per $1 spent on energy when bills paid on time
1% MoreThan Reference Price^^ $1,428
incl. conditional discount
Go To Site
Red Energy Logo
Basic Plan Information

Qantas Red Plus

No Conditional Discounts

Other Features:

  • 7 Qantas Points per $1 spent on energy when bills paid on time
1% MoreThan Reference Price^^ $1,585 Go To Site
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Red Energy Prices SA

Brand Features Price(estimated**)
Red Energy Logo
Basic Plan Information

Easy Saver

Conditional Discounts

  • 10% less than Reference Price for paying on time
3% MoreThan Reference Price^^ $1,801
incl. conditional discount
Go To Site
Red Energy Logo
Basic Plan Information

Qantas Red Saver

Conditional Discounts

  • 10% less than Reference Price for paying on time

Other Features:

  • 2 Qantas Points per $1 spent on energy when bills paid on time
3% MoreThan Reference Price^^ $1,801
incl. conditional discount
Go To Site
Red Energy Logo
Basic Plan Information

Qantas Red Plus

No Conditional Discounts

Other Features:

  • 7 Qantas Points per $1 spent on energy when bills paid on time
3% MoreThan Reference Price^^ $1,996 Go To Site
View all electricity plans listed on Canstar Blue

Simply Energy

Simply Energy is an electricity retailer known for providing various sign-up incentives and special deals targeted at certain customer segments. Its wide range of products includes a deal for members of automotive clubs like the RACV and RACQ which brings bonus bill credits on the anniversary of the supply date, as well as a plan for cinema lovers which includes movie tickets during the duration of their contract. Simply Energy has also previously offered specific deals in partnership with professional sports clubs, including vouchers for club megastores.

Simply Energy Prices NSW

Brand Features Price(estimated**)
Simply Energy Logo
Basic Plan Information

Simply Plus

No Conditional Discounts

Other Features:

  • $30 credit every anniversary
7% LessThan Reference Price^^ $1,367 Go To Site
Simply Energy Logo
Basic Plan Information

Simply NRMA Plus

No Conditional Discounts

Other Features:

  • $60 credit every anniversary
6% LessThan Reference Price^^ $1,382 Go To Site
View all electricity plans listed on Canstar Blue

Simply Energy Prices VIC

Brand Features Price(estimated˜)
Simply Energy Logo
Energy Fact Sheet

Simply Gold Class

No Conditional Discounts

Other Features:

  • 4 Gold Class movie tickets every year
Equal
To VDO›
$1,337 Go To Site
Simply Energy Logo
Energy Fact Sheet

Simply Plus

No Conditional Discounts

Other Features:

  • $50 credit first anniversary
Equal
To VDO›
$1,337 Go To Site
Simply Energy Logo
Energy Fact Sheet

Simply RACV Plus

No Conditional Discounts

Other Features:

  • $150 credit first anniversary, $50 credit every year thereafter
Equal
To VDO›
$1,337 Go To Site
View all electricity plans listed on Canstar Blue

Simply Energy Prices QLD

Brand Features Price(estimated**)
Simply Energy Logo
Basic Plan Information

Simply Movies

No Conditional Discounts

Other Features:

  • 4 Gold Class movie tickets every year
6% LessThan Reference Price^^ $1,474 Go To Site
Simply Energy Logo
Basic Plan Information

Simply Plus

No Conditional Discounts

Other Features:

  • $30 credit every anniversary
6% LessThan Reference Price^^ $1,474 Go To Site
Simply Energy Logo
Basic Plan Information

Simply RACQ Plus

No Conditional Discounts

Other Features:

  • $60 credit every anniversary
6% LessThan Reference Price^^ $1,474 Go To Site
View all electricity plans listed on Canstar Blue

Simply Energy Prices SA

Brand Features Price(estimated**)
Simply Energy Logo
Basic Plan Information

Simply Movies

No Conditional Discounts

Other Features:

  • 4 Gold Class movie tickets every year
EqualTo Reference Price^^ $1,947 Go To Site
Simply Energy Logo
Basic Plan Information

Simply Plus

No Conditional Discounts

Other Features:

  • $30 credit every anniversary
EqualTo Reference Price^^ $1,947 Go To Site
Simply Energy Logo
Basic Plan Information

Simply RAA Plus

No Conditional Discounts

Other Features:

  • $60 credit every anniversary
EqualTo Reference price^^ $1,947 Go To Site
View all electricity plans listed on Canstar Blue

Sumo

Sumo is one of a handful of electricity retailers which also offers phone and internet (NBN) services. When it comes to electricity, it only operates in Victoria. In Victoria, it generally offers two plans, with credits offered on bills. These have previously included some short-term special deals. Signing up for telco services earns you extra bill credits with Sumo. Previously, Sumo did operate in NSW. 

Sumo Power Prices VIC

Brand Features Price(estimated˜)
Sumo Power Logo
Energy Fact Sheet

Sumo Saver

No Conditional Discounts

Other Features:

  • $100 credit over 24 months
2% Less
Than VDO›
$1,311 Go To Site
Sumo Power Logo
Energy Fact Sheet

Sumo Lite

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
Equal
To VDO›
$1,329

Go To Site
View all electricity plans listed on Canstar Blue

Tango Energy

Tango Energy is a small but usually price-competitive electricity retailer that only services Victoria. It specialises in fixed rates, with one market contract currently available. Usage and supply rates are set for 12 months, meaning that prices will not be changed during this time, though the amount customers pay can still vary depending on usage. Tango Energy was previously known as Pacific Hydro before its re-branding in 2018. 

Tango Energy Prices VIC

Brand Features Price(estimated˜)
Tango Logo
Energy Fact Sheet

Home Select

No Conditional Discounts

Other Features:

  • Fixed rates for 12 months
14% LessThan VDO› $1,149 More Details
View all electricity plans listed on Canstar Blue

In July 2019, the energy industry began a significant period of change, which saw lots of Australian households moved onto cheaper deals, while making it easier for everyone to compare plans and find the best value. Here is a high-level guide to the changes and what you need to be aware of.

What changed in NSW, QLD and SA?

  • Customers paying the highest power prices (‘standing offers’) were automatically switched onto a new ‘Default Market Offer’ (DMO), the cost of which is determined by the Australian Energy Regulator (AER) and updated every year.
  • Those customers moving from standing offers onto the new default price will save an average of around $200 a year, but for many the savings will be much more significant.
  • The default price is designed to be consistent across all power retailers, so as a consumer, if you are simply happy paying the default price, it doesn’t really matter what retailer you are with. Though, consumers shouldn’t just settle for the default price (which we’ll come to).
  • The DMO acts as a safety net for consumers who do not engage in the energy market, but it also has another, hugely significant, purpose. The DMO also acts as a ‘Reference Price’ from which all market offers (anything other than the DMO) will need to be compared to.
  • All market offers will need to reference the Reference Price in marketing, clearly displaying a percentage ‘less than’ the DMO (Reference Price). This is so that consumers can see how the marketed plan compares to the DMO on price, removing the issues we previously saw when it comes to discounts not delivering the savings they seemed to.
  • There is still no level playing field from which all discounted products are applied, but the retailers have to show how the cost of their plan compares to the reference price. But with their marketing, they must show the minimum cost of their plan most prominently, rather than the potential lowest price with discount conditions met. As a result, it’s likely we’ll see the end of big discounts, because the retailers will put all their value into the minimum cost they must display most prominently.
  • All this means that the DMO (Reference Price) will effectively act as a price cap for energy. However, retailers are still able to charge more than the DMO, but given they will need to represent this in their marketing (i.e. x more than the reference price) it seems unlikely that many will do it, unless they have a particular value-add benefit which justifies the extra cost.
  • The DMO is not designed to be a competitive energy deal, rather a safety net for those who do not engage in the energy market. Based on current market offer prices, the cheapest deals are currently $2-300 a year cheaper than DMO, so no one should just settle for paying too much.

What changed in Victoria?

  • There are some similarities between the DMO and the changes in Victoria, but the biggest differences are that, in Victoria, the new default price is called the ‘Victorian Default Offer’ (VDO). And unlike the DMO, which acts as price safety net for consumers, the VDO has been designed as a “fair price” for energy. In other words, it’s a competitive offer compared to the market.
  • Customers still on standing offers will be automatically switched onto the new VDO price for their specific distribution network. Average savings are around $3-450 a year, although some people could save more.
  • The VDO does not act as a price cap, so retailers can still charge more. Even customers on market offers can request a switch onto the VDO if they are currently paying more, which many will be.
  • The other important point about the VDO is that it acts as a point of reference from which discounted plans must apply. This way, consumers can have confidence that the plans with the biggest discounts genuinely will mean the biggest savings. Retailers must state (in dollar or percentage terms) how their discounted offer compares to the estimated annual cost of the VDO.
  • Retailers are required to include information on a customer’s bill about how the customer can access the VDO. Additionally, retailers are required to inform customers of the retailer’s best offer for that customer. This could be the VDO or a better market offer.
  • With a narrowing of price competition, retailers look set to put more emphasis on their sign-up incentives, such as rewards programs, temporary promotions and various other value-add incentives, such as flybuys points of Qantas points etc.

Summary

The regulatory changes from this July are certainly a positive for those energy consumers who have paid too much, for too long. The concern, however, is that competition will suffer and those who’ve previously shopped around for the best deals may end up paying more in the future.

Consumers should also be mindful that settling for the default price in their area will still mean they are paying more than they need to, albeit the gap between the cheapest and most expensive plans will narrow considerably. This means consumers should consider what other value-add benefits they can get from their retailer. Energy is one of the biggest grudge purchases you can make, so getting a little extra for your money in return makes perfect sense.

NSW Electricity Prices

Here are the electricity plans on our database for NSW. These costs are based on the Ausgrid network in Sydney but prices will vary depending on your circumstances. We show one product per retailer and plans are listed in order of lowest price first. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning that the Reference Price is $1,467/year. Use our comparison tool for a specific comparison. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
ReAmped Energy ReAmped Handshake 19% Less Than Reference Price No conditional discounts $1,192
Powershop Shopper Market Offer Equal To Reference Price 15% Less Than Reference Price for Pre-Payment $1,250incl. conditional discount
Origin Energy Max Saver – Online Special 13% Less Than Reference Price No conditional discounts $1,279
EnergyAustralia No Frills 12% Less Than Reference Price No conditional discounts $1,287
Future X Power Flexi Saver 11% More Than Reference Price 27% Less Than Reference Price for Paying on Time $1,288incl. conditional discount
Momentum Energy SmilePower Flexi 12% Less Than Reference Price No conditional discounts $1,295
Energy Locals Super Saver Equal To Reference Price $165/year bonus credit for paying bills on time $1,301incl. conditional discount
AGL Essentials Plus 11% Less Than Reference Price No conditional discounts $1,306
Powerdirect Discount Saver 11% Less Than Reference Price No conditional discounts $1,306
Alinta Energy No Fuss 10% Less Than Reference Price No conditional discounts $1,315
Red Energy Living Energy Saver Equal To Reference Price 10% Less Than Reference Price for Paying on Time $1,324incl. conditional discount
CovaU Freedom 23% More Than Reference Price 25% Less Than Reference Price for Paying on Time $1,356incl. conditional discount
Simply Energy Simply Plus 7% Less Than Reference Price No conditional discounts $1,367
Click Energy Click Banksia 7% Less Than Reference Price No conditional discounts $1,368
1st Energy 1st Saver 1% More Than Reference Price 7% Less Than Reference Price for Paying on Time $1,374incl. conditional discount
Commander Market Offer 4% Less Than Reference Price No conditional discounts $1,415
Dodo Power & Gas Market Offer 4% Less Than Reference Price No conditional discounts $1,415
Diamond Energy Diamond Power 7% More Than Reference Price 7% Less Than Reference Price for Paying on Time, 3% Less for Direct Debit $1,417incl. conditional discount
QEnergy Home Your Way Equal to Reference Price No conditional discounts
$1,465
Amaysim Energy Default Market Offer Equal To Reference Price No conditional discounts $1,471
Pooled Energy Market Offer Equal To Reference Price No conditional discounts $1,471
Mojo Power Energy Pass 12% More Than Reference Price Price includes $480/year bill credit $1,642
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. July 2019.

Victoria Electricity Prices

Here are the electricity plans on our database for Victoria. These costs are based on the Citipower network in Melbourne but prices will vary depending on your circumstances. We show one product per retailers and plans are listed in order of lowest price first. See here for further information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning that the VDO is $1,334/year. Use our comparison tool for a specific comparison. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Electricity Provider Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
Tango Energy Home Select 14% Less Than VDO No conditional discounts $1,149
GloBird Energy EasySave 13% Less Than VDO No conditional discounts $1,157
AGL Essentials Plus 13% Less Than VDO No conditional discounts $1,164
Lumo Energy Lumo Value 5 7% Less Than VDO Further 5% Less Than VDO for Paying on Time and by Direct Debit $1,174incl. conditional discount
Elysian Energy The Good Life 12% Less Than VDO No conditional discounts $1,178

Powershop Shopper Market Offer 17% More Than VDO 23% Less Than VDO for Pre-Payment $1,202incl. conditional discount
Commander Market Offer 10% Less Than VDO No conditional discounts $1,204

Dodo Power & Gas Market Offer 10% Less Than VDO No conditional discounts $1,204
Powerdirect Rate Saver 8% Less Than VDO No conditional discounts $1,231
Momentum Energy Smile Power Flexi 7% Less Than VDO No conditional discounts $1,238
EnergyAustralia Total Plan Home 7% Less Than VDO No conditional discounts $1,244
Origin Energy Max Saver Online Special Equal To VDO 6% Less Than VDO for Direct Debit & Email Bills $1,281incl. conditional discount
1st Energy 1st Saver Equal To VDO 5% Less Than VDO for Paying on Time $1,290incl. conditional discount
Sumo Sumo Saver 2% Less Than VDO No conditional discounts $1,311
Click Energy Click Banksia 1% Less Than VDO No conditional discounts $1,324
Simply Energy Simply Plus Equal to VDO No conditional discounts $1,337
Alinta Energy Real Deal Equal to VDO No conditional discounts $1,337
CovaU Victorian Default Offer Equal to VDO No conditional discounts $1,337

QEnergy Home Your Way Equal to VDO No conditional discounts $1,337

Red Energy Living Energy Saver 11% More Than VDO 10% Less Than VDO for Paying on Time $1,338incl. conditional discount
Diamond Energy Diamond Power 13% More Than VDO 7% Less Than VDO for Paying on Time, 3% Less for Direct Debit $1,355incl. conditional discount
Amaysim Energy Electricity As You Go 8% More Than VDO No conditional discounts $1,446
People Energy Total Saver 41% More Than VDO 20% Less Than VDO for Paying on Time $1,504incl. conditional discount
Energy Fact Sheets

˜Price assumes general energy usage of 4000kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices differ between distribution areas. July 2019.

QLD Electricity Prices

Here are the electricity plans on our database for SE QLD. These costs are based on Energex network in Brisbane but prices will vary depending on your circumstances. We show one product per retailer and plans are listed in order of lowest price first. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning that the Reference Price is $1,570/year. Use our comparison tool for a specific comparison. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
ReAmped Energy Residential Anytime 16% Less Than Reference Price No conditional discounts $1,323
Powershop Shopper Market Offer 1% Less Than Reference Price Further 15% Less Than Reference Price for Pre-Payment $1,326incl. conditional discount
Alinta Energy No Fuss 14% Less Than Reference Price No conditional discounts $1,344
QEnergy Home Saver Lite Variable 14% Less Than Reference Price No conditional discounts $1,345
Future X Power Flexi Saver 10% More Than Reference Price 29% Less Than Reference Price for Paying on Time  $1,347incl. conditional discount
Click Energy Click Banksia 14% Less Than Reference Price No conditional discounts $1,354
LPE Principal Rate 11% Less Than Reference Price No conditional discounts $1,397
Origin Energy Max Saver – Online Special 11% Less Than Reference Price No conditional discounts $1,401
EnergyAustralia Total Plan Home 10% Less Than Reference Price No conditional discounts $1,412
AGL Essentials Plus 10% Less Than Reference Price No conditional discounts $1,412
Powerdirect Discount Saver 10% Less Than Reference Price No conditional discounts $1,412
Red Energy Easy Saver 1% More Than Reference Price 10% Less Than Reference Price for Paying on Time $1,428incl. conditional discount
Diamond Energy Diamond Power 4% More Than Reference Price 7% Less Than Reference Price for Paying on Time, 3% Less for Direct Debit $1,472incl. conditional discount
Simply Energy Simply Plus 6% Less Than Reference Price No conditional discounts $1,474
Dodo Power & Gas Market Offer 6% Less Than Reference Price No conditional discounts $1,476
1st Energy 1st Saver Equal To Reference Price 5% Less Than Reference Price for Paying on Time $1,498incl. conditional discount
Energy Locals Simple Saver 2% Less Than Reference Price No conditional discounts $1,540
Amaysim Energy Default Market Offer Equal To Reference Price No conditional discounts $1,574

Mojo Power Mojo Energy Pass 11% More Than Reference Price No conditional discounts $1,747
Basic Plan Information Documents

*Price assumes general energy usage of 4600kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on Energex network in Brisbane, but prices differ between distribution areas. July 2019.

SA Electricity Prices

Here are the electricity plans on our database for South Australia. These costs are based on SA Power network in Adelaide but prices will vary depending on your circumstances. We show one product per retailer and plans are listed in order of lowest price first. See here for further information on the Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning that the Reference Price is $1,941/year. Use our comparison tool for a specific comparison. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
Powershop Shopper Market Offer Equal To Reference Price 15% Less Than Reference Price for Pre-Payment $1,652incl. conditional discount
Origin Energy Max Saver – Online Special 15% Less Than Reference Price No conditional discounts $1,654
Momentum Energy SmilePower Flexi 11% Less Than Reference Price No conditional discounts $1,724
Diamond Energy Diamond Power 1% Less Than Reference Price 7% Less Than Reference Price for Paying on Time, 3% Less for Direct Debit $1,730incl. conditional discount
Powerdirect Discount Saver 10% Less Than Reference Price No conditional discounts $1,754
AGL Essentials Plus 9% Less Than Reference Price No conditional discounts $1,763
Alinta Energy No Fuss 9% Less Than Reference Price No conditional discounts $1,771
Red Energy Easy Saver 2% More Than Reference Price 10% Less Than Reference Price for Paying on Time $1,793incl. conditional discount
Lumo Energy Basic 6% Less Than Reference Price No conditional discounts $1,832
Dodo Power & Gas Market Offer 5% Less Than Reference Price No conditional discounts $1,840
Commander Market Offer 5% Less Than Reference Price No conditional discounts $1,841
EnergyAustralia No Frills 4% Less Than Reference Price No conditional discounts $1,868
Energy Locals Member Promise 1% Less Than Reference Price No conditional discounts $1,926
Click Energy Click Banksia 1% Less Than Reference Price No conditional discounts $1,926
QEnergy Home Your Way Equal To Reference Price No conditional discounts $1,938
Amaysim Energy Electricity As You Go Equal To Reference Price No conditional discounts $1,945
Simply Energy Simply Plus Equal To Reference Price No conditional discounts $1,947
Basic Plan Information Documents

*Price assumes general energy usage of 4000kWh/year. Estimated price includes any conditions discounts that may be available. Pricing based on SA Power network in Adelaide, but prices differ between distribution areas. July 2019.

ACT Electricity Prices

These costs are based on annual energy usage of 5499kWh/year and a selected postcode in Canberra, but these prices will vary depending on your own circumstances. Use our energy comparison tool above for a quote where you live. Our database may not cover all deals available in your area, and please check retailer websites for up to date information.

Electricity Provider Electricity Plan Discount Annual Cost Important
Origin Energy Max Saver – Online Special 15% $1,479 Basic Plan Information
Red Energy Easy Saver 10% $1,609 Basic Plan Information
EnergyAustralia Total Plan Home 9% $1,623 Basic Plan Information
Energy Locals Simply Saver 0% $1,631 Basic Plan Information
ActewAGL Home 0% $1,825 Basic Plan Information

Prices based on the EvoEnergy electricity distribution network, postcode 2600, July 2019. One product per retailer shown.

In addition to comparing many electricity plans based on price and the best value, Canstar Blue also publishes customer satisfaction ratings for electricity companies in New South Wales, Victoria, Queensland and South Australia. Our annual reviews are based on the feedback of bill-paying customers, with the latest ratings as follows:

Best-Rated Electricity Providers NSW:

  • Red Energy
  • Alinta Energy
  • Dodo Power & Gas
  • ActewAGL
  • AGL
  • Click Energy
  • EnergyAustralia
  • Origin Energy

See here for further details on the ratings and our methodology.

Best-Rated Electricity Providers VIC:

  • Tango Energy
  • Powershop
  • GloBird Energy
  • Momentum Energy
  • Alinta Energy
  • Dodo Power & Gas
  • Red Energy
  • Simply Energy
  • Lumo Energy
  • EnergyAustralia
  • Origin Energy
  • AGL
  • Click Energy

See here for further details on the ratings and our methodology.

Best-Rated Electricity Providers QLD:

  • Alinta Energy
  • Red Energy
  • Click Energy
  • Origin Energy
  • AGL
  • EnergyAustralia

See here for further details on the ratings and our methodology.

Best-Rated Electricity Providers SA:

  • Lumo Energy
  • Alinta Energy
  • Origin Energy
  • Simply Energy
  • EnergyAustralia
  • AGL

See here for further details on the ratings and our methodology.

What is an electricity plan?

An electricity plan is a contract between you and your electricity retailer that stipulates the prices, discounts and conditions of the supply of electricity to your home or business. Most electricity retailers offer customers a handful of deals made up of both standard and market offer contracts, which vary from state to state. You will find open contracts (with no contract term) and contracts for one or two years.

How do I sign up to an electricity plan?

Most electricity retailers let customers sign up online. Simply visit your preferred provider’s website and carefully consider what it has to offer – be sure to read the Electricity Price Fact Sheet to find out exactly what you’ll be paying. Once you have found yourself a good deal, just follow the website’s instructions to sign up. Customer review and comparison websites such as Canstar Blue can also help in the decision-making process. If you’re changing your plan, but not the retailer, then there is nothing else you need to do. If you’re switching companies or signing up for power for the first time, you may need to provide your NMI (If known), plus address and bank details. After that, pick a connection date and a meter technician will come out to seamlessly complete the connection.

Who sets electricity prices?

Electricity prices are set by either your energy retailer or your state government depending on if you live in an area with price regulations or not. In most cases, the energy companies are free to set their own prices, but in many rural areas prices are still regulated, meaning they are set by the local government. Households in Sydney, Brisbane, Adelaide and Melbourne will have their prices set by the energy retailers, but in Western Australia and rural Queensland, for example, prices remain regulated.

How are electricity prices set?

Electricity usage rates are largely controlled by the market forces of supply and demand. Retailers purchase electricity at a wholesale rate from the National Electricity Market before on selling it to customers. The wholesale prices will change every five minutes depending on the demand for electricity. Supply charges, meanwhile are determined by network distributors to fund network infrastructure maintenance and improvements. As well as market forces, prices are also set by retailers. In addition to usage and supply costs, your bill will also be made up of charges for your retailer’s service, as well as government GST.

When are electricity prices set?

Energy retailers typically submit their applications for rate changes to the Australian Energy Regulator every 12 months. In South Australia, New South Wales and Queensland, prices are usually reviewed in July, but in Victoria prices will change in January. However, it should be noted that electricity costs can change during the year if your provider amends its rates or discounts.

What is electricity price deregulation?

A deregulated market means that energy retailers are free to set their own rates and offers under a relaxed regulatory environment. Previously, prices were set by state governments. Deregulation has opened the door to new electricity providers and increased competition, although the merits of price deregulation are still hotly contested. Victoria, Queensland, New South Wales and South Australia all have price deregulation, but in some rural parts of these states, plus in Tasmania and Western Australia, the price of electricity is still set by the local government.

What is an electricity market retail offer?

Electricity market retail contracts are energy plans designed by specific energy retailers. These are almost always cheaper than the alternative standard retail contracts that are also offered, and are likely to include discounts, incentives and bonuses for customers. The main downside to market offers is that your retailer can change the prices you’re charged at any time, unless it is a fixed rate plan. The majority of these offers come with variables rates. Not all households in Australia will have access to market retail offers.

What is a standard electricity retail offer?

Standard retail electricity contracts are plans with the terms and prices set by a state government. Retailers in deregulated electricity markets must provide a standard retail contract by law as a default option for customers who have yet to switch to a market offer contract. Standard retailer contracts have fixed prices for six month intervals, however the rates are generally higher than those of market retail offers and there are no discounts available. As such, standard offers are more expensive and are not intended as a viable alternative to market contracts.

What is a variable rate electricity plan?

A variable rate electricity plan means the amount you are charged for power usage or supply can change at your energy retailer’s discretion. The majority of retail market contracts have variable rates, which are typically reviewed every 12 months. Variable rate electricity plans are usually available on one or two-year contracts, but some providers do offer open contracts. Exit fees will often apply if you cancel the agreement. Variable rate plans generally provide the best value, but you must be sure to regularly review your options as charges and discounts change.

What is a fixed rate electricity plan?

A fixed rate electricity plan means the amount that you are charged for energy usage and supply will not be changed during the term of your agreement. While prices on variable rate plans will change every year, fixed rate plans provide some certainty over the rates you will pay for electricity. However, your electricity bills will still fluctuate depending on your usage habits. Fixed rate plans are only available on one or two-year contracts, meaning that you will be protected from any rate increases over that period. Only a handful of energy providers offer fixed rate plans, including AGL, Origin, EnergyAustralia and Tango Energy.

What is a fixed cost electricity plan?

A fixed cost electricity plan means you know exactly what you will be paying for power every billing period, regardless of your energy usage. Fixed cost plans are currently only offered by Origin Energy, although more retailers are likely to follow suit in future. Fixed cost plans provide the most certainty over your electricity costs, with the amount you are charged based on your previous usage history. The fixed amount is what you will pay each billing period, but this will be reviewed every 12 months.

What is a GreenPower plan?

Many retailers offer business and residential customers the option to have some or all of their energy usage reimbursed to the electricity grid from renewable energy sources. GreenPower plans are usually offered with 25%, 50%, 75% or 100% renewable generation. GreenPower plans involve paying a few cents extra per kWh, potentially making it rather expensive.

What is an electricity usage charge?

Electricity usage charges are what you pay for each kWh of electricity your household consumes – the more electricity you use, the more you will pay. Usage charges generally cost around 20c/kWh to 40c/kWh, but prices vary significantly between states and depending on your provider. Usage charges will typically be the most costly element of your electricity bill, so it’s very important to understand what rate you are paying and whether you could find a lower rate with a different supplier.

What is an electricity supply charge?

An electricity supply charge is a cost incurred for remaining connected to an energy network. Supply charges vary considerably from state to state, generally ranging in costs from 80c to $1.50 each day. Even if you don’t use any power, you will still need to pay the supply charge. Despite supply costs being a charge imposed by energy distributors, the rates will vary from retailer to retailer. As supply charges can heavily contribute to your bill, it’s important you check the energy price factsheet.

What is a kWh?

A kilowatt hour (or kWh, as it is more commonly expressed) is a unit of measurement used for measuring electricity usage for billing purposes. Simply put, a kilowatt (kW) is a measurement of how much electricity an appliance demands in order to operate, while a kWh is the number of kilowatts that your household consumes over a period of time.

How much electricity am I using?

The average Australian household uses 17.3kWh of electricity per day, according to research published by the Australian Energy Regulator. Energy requirements will vary depending on the season, the number of people in a household, and the types of appliances used. Bearing in mind that the AER’s research excludes households with swimming pools, its publication claims that we use the least amount of electricity in summer, while the winter months see us considerably increase the level of energy used, as the table below shows.

The following table shows average daily electricity usage (kWh).

Household size 1 person 2 people 3 people 4 people 5 people
Summer 9.2 11.6 14 16.4 18.8
Autumn 9.1 11.9 14.6 17.4 20.2
Winter 12.4 14.8 17.1 19.5 21.8
Spring 11.9 14.3 16.8 19.3 21.7
Source: AER

These results are based on average households, so consider that if you have more than five people living with you, your energy usage will reflect this.

What is an electricity tariff?

Electricity tariffs refer to the pricing structure of your electricity usage charges. Depending on your tariff, you may be charged different rates depending on when, or how, you use electricity. Electricity tariffs can vary between energy retailers, but the most common electricity tariffs are:

  • Single rate
  • Controlled load
  • Block rate
  • Two rate
  • Time of use

The tariff available to you depends on your meter type. Old meters will usually be on single rate tariffs, while newer meters can take a number of usage measurements for multi-tariff rates.

What is a single rate tariff?

A single rate tariff means you are charged the same rate for all of your electricity usage regardless of the time of day, what you are powering, or how much energy your household has consumed. Single rate tariffs will typically result in the highest bills. This type of tariff has fallen out of fashion in recent years as more modern electricity meters, such as smart meters, have given more homes and businesses access to time of use tariffs or other tariffs that could help reduce costs.

What is a controlled load?

Certain high energy usage appliances such as hot water systems, pool pumps and refrigerators may be connected on a dedicated circuit and metered separately from the rest of your electricity. Electricity retailers can charge a considerably lower usage rate for the dedicated appliance, potentially helping to reduce your energy bill. A controlled load is not exclusive and can be combined with a time of use, two-rate, block or single rate tariff.

What is a block electricity rate?

A block electricity rate means a different rate is charged for each ‘block’ of electricity usage. A block may be a certain amount of kilowatt hours (kWh) per day, or per billing period. To illustrate this, take the artificial example below:

  • First block of 1,000kWh in a quarter – Rate: 23c/kWh
  • Second block of 1,000kWh in a quarter – Rate: 22.6c/kWh
  • Third block of 1,000kWh in a quarter – Rate: 24.2c/kWh

What is a two rate/off-peak tariff?

This means that two separate usage rates are charged for ‘peak’ and ‘off-peak’ periods. As electricity is considerably cheaper during off-peak hours – because of decreased demand – it is a good option for those who use most of their electricity during the day.

What is a time of use tariff?

A time of use tariff means you are charged three separate electricity usage rates for either ‘peak’, ‘off-peak’ or ‘shoulder’ periods. This is a common tariff structure for households with smart meters installed.

What is a peak usage rate?

A ‘peak rate’ is charged during periods where there is a high demand for electricity usage. Peak usage rates are generally applied from 3pm to 9pm and are considerably higher than those charged in off-peak or shoulder periods.

What is an off-peak rate?

An ‘off-peak rate’ is charged during periods of reduced energy usage. Off-peak electricity rates generally apply from 11pm through to 7am and are much cheaper than shoulder or peak period rates.

What is a shoulder usage rate?

A ‘shoulder rate’ is a rate charged between peak and off-peak periods when there is a mild demand for electricity. Shoulder rates usually apply from 9pm to 11pm and 7am to 3pm. Shoulder rates are more expensive than off-peak periods and cheaper than peak periods.

What are electricity discounts?

Discounts are a percentage deduction made from your electricity costs at the end of each billing period. Energy discounts are only available on market retail contracts, and the amount you are discounted – if at all – will vary across different plans and electricity companies. Discounts you might commonly encounter include:

  • Pay on time discount
  • Direct Debit discount
  • Bundled energy discount
  • Email billing discount
  • Unconditional energy discount

The discount amount, which can vary from as low as 2% up to 40% or more, will usually be taken off your electricity usage costs. However, some providers have discounts off your entire bill instead. Be aware that not all high-discount plans work out the cheapest overall options as some of the contracts with the highest discounts will also include the highest usage or supply charges, which can negate the overall savings. Failing to meet the conditions of your discount could also mean you are charged a fee. Also keep in mind that energy discounts have benefit periods and can expire.

What is a pay on time discount?

A pay on time discount means you will receive a set percentage off your electricity costs at the end of the billing period – provided that you settle your bill on or before the due date. Pay on time discounts are the most common form of energy discount, but the amount you receive off your bill can vary considerably. This will depend on your energy retailer and the plan you are on. Pay on time discounts can be off your entire bill or just usage charges.

What is a direct debit discount?

By having your electricity bill automatically debited from your selected bank account – rather than making manual payments every time – you could be eligible for a direct debit discount. It’s a simple and effective way to save money for those who are comfortable with direct debiting. A direct debit discount could be off your entire bill or just usage charges.

What is a bundled energy discount?

If your home or business uses natural gas provided through the same retailer as your electricity, you may be eligible for a ‘bundled’ discount. This discount, also known as a double up discount, can vary considerably across retailers from 2% to 15%. The discount could be off your whole bill or just usage charges. Like with other discounts, there will likely be a benefit period which could expire after one or two years.

What is an email billing discount?

Discounts are offered by the energy retailers for anything that makes their lives a little easier, or just saves them money. This is the case with email billing discounts. If you receive your bills by email instead of post, energy providers will often give you a modest discount as reward. This will also mean receiving all other communications via email instead of post.

What is an unconditional energy discount?

It’s all in the name. An unconditional energy discount refers to discounts that are applied to your power bill that aren’t dependent on you fulfilling any conditions. Regardless of your chosen payment method, how you receive your energy bill or whether or not you’re early on your bill payment, you can expect an unconditional energy discount to apply to the amount you have due. This discount can apply to the whole bill or just usage charges.

What is a discount benefit period?

A discount benefit period is the length of time that your energy discount will apply. In most cases, benefit periods last for 12 months, although some electricity retailers offer discounts over two years, or even ongoing. Once the benefit period ends, you will likely have to start paying the full, non-discounted rate for power, which could be considerably more. It’s best to treat big-discount electricity plans as introductory offers and review your options at the end of the benefit period.

What electricity concessions are available?

Each state and territory provides a number of government-mandated concessions designed to assist households experiencing hardship that affects electricity requirements or their ability to pay their bills. Depending on the type of government concession or rebate, customers may be required to hold one of the following:

  • Senior Card
  • Pensioner Concession Card
  • Centrelink Health Care Card
  • Department of Veterans’ Affairs Gold Card

The names and availability of assistance schemes will vary across states, but they generally include:

Emergency relief assistance: Customers who are at risk of being disconnected due to a legitimate inability to pay their utility bill may be eligible to receive a one-off payment. This can only be applied every 12 or 24 months depending on your state.

Medical Energy rebate: Customers who require energy-consuming medical equipment or must regularly use heating or cooling appliances for medical purposes may receive an annual rebate of around $200. Some states such as Victoria instead supply a reasonable discount on your energy bill.

Other rebates, concessions and discounts: Depending on your state, several other assistance programs may be available to you if you are:

  • A senior citizen
  • A veteran
  • A low income earner

What if I can’t pay my electricity bill?

If you are unable to pay your electricity bill on time, your retailer is required by federal law to follow certain steps. You will not be automatically disconnected, however you may lose any discounts you might have been eligible for.

  1. If the bill has not been paid, the retailer will issue a reminder notice.
  2. After a time period is stipulated on the reminder notice, your retailer will then issue a disconnection warning.
  3. As a final step, your retailer is required to contact you (usually by phone) to discuss payment.
  4. If the energy company cannot get in touch with you or you continue to refuse payment, the property will be disconnected. Reconnection to the grid will incur a small fee.

Disconnecting a property for late payment is a drastic action which retailers do their best to avoid. If you think you may struggle to pay your bill on time, contact your energy retailer to discuss a possible extension, or payment scheme.

What is bill smoothing?

Bill smoothing is a payment scheme with which customers can pay fixed monthly, fortnightly or weekly installments towards their expected electricity bill. Your retailer will forecast your annual electricity requirements, given your history, to see how much you should be paying. Incorrect estimates will be settled in later bills. Bill smoothing is a great option for those who like a predictable budget. The idea behind paying the same amount each billing cycle is that you won’t be taken by surprise in peak energy usage seasons.

What are smart meters?

Smart meters are electricity meters that provide energy usage information every half hour, allowing households and businesses to more closely monitor usage through apps and web portals, as well as benefit from flexible pricing tariffs. Smart meters are installed in most Victorian homes and are becoming increasingly common in New South Wales, South Australia and Tasmania. Some energy providers, such as Powershop, have built their business models around the use of smart meters. It is recommended that customers monitor their electricity usage through their smart meter to become better informed about their usage habits, which could result in reduced costs.

What is a NMI?

The National Meter Identifier (or ‘NMI’ as it’s displayed on your bill) is a unique 10 digit number used to identify your electricity meter. It allows your electricity retailer and network distributor to identify your meter for purposes of connection, metering and billing.

What if my electricity meter can’t be read?

If a meter reader is unable to access your electricity meter (e.g. due to an aggressive dog), then the distributor will estimate your energy usage based on previous records and your retailer will charge you accordingly. If this is the case, an ‘E’ will be displayed next to your usage figure on your bill. If it is later learned that this was an incorrect estimate, you will be charged more or less accordingly in your next bill. This is not a problem for households with smart meters, as electricity usage data is automatically transferred to the network distributor. You may also be able to submit your own meter reading.

What is an electricity distributor?

An electricity distributor owns and maintains all of the infrastructure within a certain area that is associated with delivering power to homes and businesses, including poles, wires and meters. Your local distributor is responsible for recording your energy usage and passes the details to your electricity retailer for billing. While you have no choice over who your distributor is, they have a big impact on your overall energy costs because they set supply charges. Usage costs could also vary depending on location.

What is the NEM?

The NEM is an acronym for the National Electricity Market. It is a large electricity distribution network made up of the several smaller energy networks that span most of Queensland, New South Wales, Victoria, South Australia and Tasmania. The electricity generators produce the electricity for the NEM before electricity retailers purchase it at a wholesale rate to resell to customers.

Australian electricity and gas providers

Some energy providers offer electricity and gas together (commonly referred to as dual fuel plans), which can certainly be convenient if you pay for both power sources and would rather deal with just one retailer. Be aware though, that some providers only sell electricity. The table below shows which retailers sell both electricity and gas – and in which states. Note that we only show states where the retailers sells both electricity and gas. They may sells electricity only in other areas.

Electricity and Gas Retailer States Dual fuel?
AGL Victoria, NSW, South Australia, Queensland
Origin Victoria, NSW, South Australia, Queensland, ACT
EnergyAustralia Victoria, NSW, South Australia, Queensland, ACT
Red Energy Victoria, NSW, South Australia, Queensland
Alinta Energy Victoria, NSW, South Australia
Dodo Power & Gas Victoria, NSW, South Australia
Click Energy Victoria, NSW, South Australia
Simply Energy Victoria, NSW, South Australia
Amaysim Energy Victoria, NSW, South Australia
Lumo Energy Victoria, South Australia
Momentum Energy Victoria
GloBird Energy Victoria
Sumo Power Victoria
Powershop Victoria
CovaU Victoria, NSW
ActewAGL NSW, ACT
Aurora Energy Tasmania

Who is my electricity supplier?

There are a few scenarios in life which could leave you scratching your head trying to figure out who your energy provider is. Whether you’ve moved into a new place and have stayed with the previous occupant’s energy provider, or the energy bill responsibility has just been passed down to you and you’re unsure of where to even start, don’t fret- there are a couple of things you can do to check.

How to find your electricity supplier

  1. Talk to the last person who would have taken care of the bill: If you’re still able to get in touch with the last person paying the bill, whether it be an old housemate or family member, the best thing to do is ask them to transfer the electricity account into your name. The same goes if you’ve just moved into a new house, where you might be able to get in touch with the old residents through your landlord or real estate agent.
  2. Call up your electricity distribution network: Finding your distributor is as easy as visiting our region-specific distribution network guide. They will be able to tell you what electricity provider is currently registered to your address.

How do I switch electricity providers?

Most energy companies let you switch online in a process that often takes just a matter of minutes. Before you do this however, make sure you’re not locked into a minimum term contract with your existing provider, because if you are, then a cancellation or exit fee may need to be paid. If you are in an open term contract, it is not necessary to inform your current provider that you are leaving – your new energy company will handle that for you. To switch to a new electricity company, you will usually have to provide the following information:

  • NMI (if known)
  • Supply address
  • Bank details (bank name, BSB and acct number)

Once this is done, your local distributor will take a meter reading for your final bill with your old provider and to start a fresh billing cycle.

When should I switch electricity providers?

If you find a more favourable plan from another electricity provider, then there is never a bad time to switch, provided you are not locked into a contract and would need to pay an exit fee. Generally, it’s worth reviewing your options every time your retailer changes its pricing as you may end up paying more if you stay put. You should also compare other plans when the benefit period of your current discount expires, because once again you could see your costs increase. Electricity prices tend to be reviewed in January and July, so make a note in your diary to review your options.

Which electricity providers operate in NSW?

New South Wales households have more than 20 different residential electricity retailers to choose from, including the established energy giants and several new providers you may not have heard of. The following providers all operate in NSW:

Which electricity providers operate in Victoria?

Victoria is a highly-competitive market for electricity retailers, meaning there are plenty of companies vying for your business with competitive deals. Victorians can choose from the following electricity providers:

Which electricity providers operate in South Australia?

South Australia has comparatively fewer options than other states when it comes to electricity retailers. South Australians can choose from the following options:

Which electricity providers operate in Queensland?

Since the lifting of price regulations in 2016, several new electricity providers have entered the Queensland market. Households in the south east of the state now have the following options:

Which electricity providers operate in other states and territories?

The majority of households in the ACT are supplied by ActewAGL, although Origin, EnergyAustralia, Red Energy, Energy Locals and Power Club also now compete for customers. Meanwhile, residents in Western Australia, Tasmania and the Northern Territory have either very limited or no choice as to who they can purchase electricity through.

Will switching providers cost me money?

There are no costs for switching providers, nor do electricity retailers charge a sign-up fee. That said, if you are on a minimum-term contract, there may be exit fees for switching. Fortunately these fees are not terribly expensive, usually costing $20 to $80. For those moving house, there may be a reconnection fee of around $20-$50 if the new property has been disconnected from the energy network.

Will I lose my power supply if I switch providers?

Switching energy providers at the same property should in no way affect your supply of electricity. This is because the distributor is simply changing which retailer it informs about your electricity usage – there is no need for any changes to your home’s electrical infrastructure.

Which energy company is rated the highest?

With all the attention-grabbing advertisements claiming competitive prices and quality service, deciding which energy provider is best suited to you is a real challenge. Not only do you need to consider the usage and supply charges of prospective retailers, but you’ll also need to factor in any discounts and other bonus incentives they offer. You should also consider the merits of their customer service. That’s why Canstar Blue produces an annual review and rating of customer satisfaction with leading energy providers in each state to help you pick one that’s right for you. You can see how fellow Aussies rated their electricity provider using our customer satisfaction ratings*.

*See here for our customer satisfaction ratings methodology and other FAQs.

What if I have a complaint about my electricity company?

To issue a complaint about your electricity retailer, you can contact the energy Ombudsman for your respective state or territory.

Before submitting a complaint to the ombudsman, try resolving the issue with your electricity retailer first. You and your energy company will usually be able to reach a solution without a need to take it further.

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