Compare SA Electricity Providers

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Canstar Blue’s review of South Australian electricity providers compares Alinta Energy, Lumo Energy, AGL, Origin Energy, EnergyAustralia and Simply Energy on their customer service, bill & cost clarity, online tools & advice, ease of sign-up, environmental sustainability, value for money and overall satisfaction.

See Our Ratings Methodology

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Most Satisfied Customers | Alinta Energy

Alinta Energy has emerged victorious in this year’s customer satisfaction ratings for electricity providers in South Australia. This is Alinta’s first win in the state, achieving five-star reviews for customer service and ease of sign-up, as well as for overall satisfaction. Alinta leads the way from Lumo Energy, AGL, Origin Energy, EnergyAustralia and Simply Energy.

Alinta takes over as best-rated electricity provider in SA

Everyone knows that South Australians pay a ridiculously high price for power, so if you pick up the bills, it’s all about making the best of a bad situation. That could mean negotiating an improved deal with your existing provider, or finding a new one. If you’re sick of paying the highest electricity rates in the country, Canstar Blue’s annual review and ratings can help. In this report, we list the best SA electricity providers based on customer satisfaction, while offering a detailed electricity buying guide for the state, and revealing which companies currently have the cheapest prices on our database.

Given the cost of electricity in South Australia, you’ll naturally want to find a cheap deal – and we can help you with that. However, we can also show you which SA electricity companies are rated highest based on the experiences of their customers. Paying a low price is good, but not if it comes at the expense of other factors, such as customer service. That’s why our ratings are designed to give you as much information as possible before you pick your next electricity provider. This year, our review is based on the feedback of more than 860 bill-paying customers in South Australia. So, what did we find?

Best SA Electricity Providers

alinta energy logo

Here are the best energy providers in SA as rated by customers in Canstar Blue’s latest satisfaction survey:

  1. Alinta Energy
  2. Lumo Energy
  3. AGL
  4. Origin Energy
  5. EnergyAustralia
  6. Simply Energy

Over recent years, our ratings have highlighted a clear divide in customer satisfaction between the biggest electricity providers and some of the smaller challengers, with Lumo Energy and Simply Energy dominating this category since we began comparing SA power companies in 2010. This year, however, Alinta Energy has totally flipped the script, reaching the top of the leaderboard in scoring five stars for overall satisfaction, customer service and ease of sign-up. Lumo Energy, AGL and Origin Energy scored four stars overall this year, with EnergyAustralia and Simply Energy back on three stars.

Read on as we explain everything you need to know about these six electricity providers, and how to get a better deal from them. But first, why not jump into our electricity comparison tool below, or keep scrolling for a selection of the cheapest published deals on our database.

 

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SA Electricity Deals

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision. The next three tabs feature products exclusively from AGL, EnergyAustralia and Origin.

Here are the AGL Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

SA Electricity Providers

Alinta Energy

Alinta Energy has emerged as one of the biggest challengers to the big three electricity providers – Origin, AGL and EnergyAustralia – in recent years. Now owned by Hong Kong’s Chow Tai Fook Enterprises, Alinta Energy is a major player in the Western Australia gas market and is now picking up customers all over the country, including in South Australia. Households seem to be drawn to its relatively simple approach, with just two retail market offers currently available in SA. While Alinta previously relied on big discounts to give customers low overall costs, its plans now come with no discount at all, just competitive rates. It also offers a rewards programs that delivers various savings at retailers and on entertainment and activities. Alinta Energy may not be Australian-owned any more, but it has major offices in Perth and Sydney.

  • Alinta Energy scored the highest scores by and large in this year’s ratings, achieving five stars for overall satisfaction, as well as customer service and ease of sign-up. It scored four stars for value for money and bill & cost clarity, landing with three stars for its online tools & advice and environmental sustainability.

Lumo Energy

Lumo Energy is one of two electricity providers owned by renewable energy generation company Snowy Hydro – the other being Red Energy. Based in Melbourne, Lumo Energy offers a diverse range of electricity products in SA, including a plan targeted at customers who rent their home and often move. While Lumo Energy once relied on pay on time discounts, its latest suite of plans rely on competitive variable rates and other add-on incentives. All deals come on a no-contract basis, plus there are no exit fees. Two of its plans bring access to Lumo’s ‘Lumo Ameego’ shopping program, which gives members a range of exclusive discounts on anything from groceries to petrol.

  • In this year’s review, Lumo Energy was rated five stars for bill & cost clarity. It received four stars for overall satisfaction, as well as for customer service, value for money, online tools & advice and ease of sign-up. The only disappointing result was a three-star review for environmental sustainability.

AGL

One of Australia’s biggest energy companies, AGL generally offers two market contracts to households in South Australia at any one time, with varying benefits and conditions based on different preferences. While AGL’s flagship products come with access to flybuys points, it also comes with competitive rates. The Essentials plan comes with fixed rates for 12 months, while the Essentials Saver instead has variable rates. As an added bonus, AGL customers can collect flybuys reward points when they pay their bills, with one point for each dollar spent, in addition to up to 5,000 points over 15 months when you sign up online. AGL also has a dedicated solar product, plus a rewards program.

  • AGL was rated four stars for overall satisfaction this year, in addition to customer service, online tools & advice, ease of sign-up and focus on environmental sustainability. As a bonus, AGL bagged five stars for bill & cost clarity. The only category where it rated three stars was value for money.

Origin Energy

Energy giant Origin completely relaunched its product offerings in recent times, following the introduction of new industry regulations designed to tighten up the way retailers market their plans, with a move away from large conditional discounts. The first plan has the lowest rates, but in order to be eligible, customers must agree to a range of conditions like setting up direct debit and agreeing to email billing and communications. The other main plan Origin is advertising is suited to those that want more flexibility in their billing and payments, carrying slightly higher rates in exchange. Origin’s third plan offers no credit card or late payment fees. All plans come with no exit fees or lock in contracts. Origin is also one of Australia’s leading solar power retailers, with specific plans for customers who own solar panels. In addition, concession card holders in SA may be eligible for Origin’s SA Concessions Energy Discount Offer, with notable savings off the Reference Price. So here for further details.

  • Origin Energy achieved a four-star rating for overall satisfaction this year, with a mixed bag of results across the other variables. The retailer got five stars for ease of sign-up, with four stars for customer service and bill & cost clarity, plus three stars on value for money, online tools & advice and environmental sustainability.

EnergyAustralia

As you might expect from one of the big electricity retailers, EnergyAustralia also drastically changed its plan offerings following the intense scrutiny of the industry and subsequent rule changes. It now focuses on competitive, fixed pricing as its main selling point. The first fixed rate plan has no discounts but rates locked in for 12 months, while the other fixed rate plan comes with an unconditional discount. EnergyAustralia’s third offer simply matches the Reference Price for South Australia. All EnergyAustralia plans are said to be carbon neutral for those who opt in (you’ll need to check the EA website for details). The retailer helpfully publishes estimated monthly costs for all its plans online so you’ll have an idea of what you’ll pay before signing up.

  • EnergyAustralia received three stars for overall satisfaction this year, with the same score on value for money, customer service, ease of sign-up and environmental sustainability. It got four stars for bill & cost clarity and online tools & advice.

Simply Energy

Simply Energy is typically a very price-competitive electricity provider in SA, while offering one of the most diverse product ranges around. The company is owned by French utilities giant Engie, but remains based in Melbourne. Simply Energy is well-known for offering a wide range of electricity products, including an exclusive deal for RAA members that brings additional bill credits, plus a plan that applies a smaller bill credit after 12 months. Simply Energy’s electricity products all previously included varying pay on time discounts off electricity usage charges, but the retailer now focuses more on low rates and bill credits. Rates are variable and exit fees may apply with some plans.

  • The most successful electricity provider in our SA ratings in previous years, Simply Energy had to settle for three stars overall this time. This retailer almost consistently scored three stars, except for its focus on environmental sustainability and online tools & advice where it earned just two stars apiece.

SA Electricity Providers

Here is a full list of energy providers in South Australia:

These retailers all operate on the SA Power network, meaning prices are consistent across the network and the state.

New regulations change the way you compare

The energy market went through a significant change in July 2019 when tough new industry regulations took effect, designed to cut power prices, but also make comparing plans easier. After years of big, often dodgy discounts, retailers must now compare their plans to a ‘level playing field’ tariff called the Reference Price. The idea is that, unlike before, there is now a consistent price from which all plans must now be compared, meaning you can now get a better feeling for which providers really offer the best value. The Reference Price also acts as a price cap for those customers who were previously paying the highest prices. Households on ‘standing offers’ have been automatically switched over to the Default Market Offer (DMO) and many will have saved heaps as a result.

About the SA Electricity Market

South Australia Energy Market

Given the ridiculously high prices that South Australians often pay for electricity, you would be forgiven for thinking there wasn’t much competition between providers in the market. The price of any product or service generally gets higher when there is no competition. However, this is not the case in South Australia as there are many different electricity providers fighting hard for new customers. The problem is the cost of electricity generation, transmission and distribution, which these energy companies need to pass onto their customers. However, the extent to which these costs are passed on to households is the subject of much debate. South Australia is also heavily reliant on renewable energy generation, and during periods of very high demand – such as hot summer days – supply has occasionally failed to meet demand, resulting in blackouts.

South Australia is home to more than 20 solar operating and wind farms, with a mix of private and public ownership. And while there are no more coal-fired power stations in the state, much of the electricity generated still comes from gas turbine power stations. AGL, Origin and EnergyAustralia all own gas turbine power assets in South Australia.

After years of growth as far as electricity competition in South Australia, recent figures from the AEMC show that the ‘tier one’ retailers no longer rule the energy mix in this state. This is a significant leap from the 75% of households in SA that were with AGL, Origin and EnergyAustralia according to a report from the AER from 2015-16. All signs pointed toward the fact that for years after the market was deregulated back in 2012, which resulted in many new providers entering the local market, many South Australians had not bothered to switch providers. The tables have been turned, with Tier 2 retailer, Simply Energy, overtaking EnergyAustralia to capture about 10% of the SA market, albeit still a far cry from the market share of AGL and Origin. How this small shift in market share affects how much South Australian’s pay for electricity remains debated, especially considering the high prices South Australians pay.

Electricity Contracts in SA

South Australia Electricity Contracts

There are two types of electricity contracts that a household in South Australia could be on – the Default Market Offer (DMO) or a market contract. Knowing which type you have is the first step to saving money.

  • Default Market Offer: The DMO is designed as safety net price for customers who do not engage in the energy market and shop around. Lower than old standing offers, the DMO is the most expensive price that households can pay if they don’t switch providers or seek a better deal. It is not designed to be a competitive price, just cheaper than what households were previously paying.
  • Market contracts: These are contracts set out entirely by the retailers. They come with varying contract lengths and conditions, but can provide the opportunity to save through conditional discounts, such as paying bills on time or by direct debit. Market contracts can also come with various sign-up incentives. However, prices can change at the provider’s discretion and exit fees may apply.

Canstar Blue’s electricity database shows that households in SA stand to save hundreds of dollars a year by switching from a default contract to a market contract, even with the same provider, provided they stick to the conditions of their plan. Bigger savings could even be possible by switching providers. According to the AER’s latest report, one in ten households in SA remain on a default contract.

Understanding Electricity Charges

Electricity Charges

Once you’re settled on the type of electricity contract you want, the next thing you need to understand is the charges that you’ll face. Electricity prices can vary considerably between providers, so it literally pays to get to know these charges, and what cheap energy rates look like. The two charges that make up your electricity bills are fixed supply charges and usage charges.

  • Supply charges are what you will need to pay simply for being connected to the electricity grid. These are ongoing daily charges that remain the same regardless of how much power you actually use. Even if you go on holiday and don’t use any electricity for a couple of weeks, you will still be charged for supply. Expect supply charges to vary between plans and providers, from roughly 90 cents a day up to more than $1 a day.
  • Usage charges are what you pay per kWh for electricity usage. These charges can vary significantly depending on your provider and the tariff structure of your plan. Generally, you can expect usage charges in SA to range from about 30c per kWh up to more than 50c, depending on your tariff.

It’s important to get to know these two charges, which can be found in the energy product information documents of your plan. Working out what represents ‘cheap’ rates can help you pick the plan that’s best for you. Keep in mind that households with low usage can expect supply charges to account for a higher proportion of overall costs, while high usage households can expect usage rates to account for a higher proportion.

Electricity Plans in SA

South Australia Electricity Plans

With more than 20 different electricity providers now operating in South Australia, you won’t be surprised to discover that there are plenty of options to consider. In their most basic form, energy plans fall into two categories – those with variables rates and those with fixed rates.

  • Most electricity retailers in SA offer variable rate This means the amount you’re charged for electricity supply and usage can change at the retailer’s discretion. Standard contract prices in South Australia are usually only changed every 12 months, but the retailers can and often do change their pricing on market contracts during the year.
  • Only a handful of electricity providers in SA offer fixed rate This means the prices you pay for supply and usage are locked-in for the period of your contract, usually two years. Fixed rate plans are usually only offered by the big three power companies. Fixing your rates for a period of time could protect you from increasing wholesale costs.

While some energy retailers play it fairly straight with their electricity plans, it’s common to see various promotional offers or plans targeting a specific consumer segment to get new customers to sign up. Simply Energy, for example, has a specific product for RAA members in SA, bringing an additional discount. Lumo Energy, meanwhile, has a rewards program whereby customers can get money off at various retail outlets and theme parks, while AGL’s customers can collect flybuys points through their bills. While tempting, it’s important to compare electricity providers in SA on their supply and usage charges before taking any discounts and incentives into account.

Solar Plans in SA

Most electricity plans in South Australia come with a feed-in tariff for solar customers. However, feed-in tariffs in South Australia can vary hugely between providers. Despite SA enjoying one of the highest penetration rates of solar PV in the country, there are few solar-specific plans available. Nevertheless, the retailers are competing to offer the most attractive feed-in tariffs, with rates of up to 23c/kWh currently available to new customers.

Electricity Discounts in SA

While some electricity providers offer specific incentives in an effort to get you to sign up, most simply rely on attention-grabbing discounts to stand out from the crowd. It’s not unusual to find electricity plans boasting conditional discounts of more than 15% less than the Reference Price, but it’s important not to automatically assume that the biggest discounts will mean the biggest savings. There are a few things you will need to know to get a good deal, including:

  • What are you getting a discount off? Is it usage charges, or your entire bill? Discounts off your entire bill may sound more beneficial, but this is not necessarily the case.
  • What do you need to do to get the discount? Do you have to pay your bills on time, or pay by direct debit? It’s common that the biggest discounts are provided when you also opt to receive bills and other correspondents via email instead of regular mail.
  • What is the benefit period? The majority of discounts are usually only available for one or two years, after which you could start paying your provider’s full rates for power. Some discounts are ongoing, but don’t just assume this means you’re getting the best deal.

Whatever type of discount you decide is best for you, make sure you can meet the conditions. Failure to meet the conditions will result in much higher prices, and you may also be charged a fee.

Electricity Tariffs in SA

South Australia Electricity Tariffs

Tariffs are often the subject of confusion for energy customers, but once you get to grips with what they are and how they work, you should realise that they can actually guide you towards cheaper bills. Across Australia, there are two main types of electricity tariffs – known as ‘single rate’ and ‘time of use’. Their difference is reflected by their names:

  • With single rate tariffs, households are charged the same price for electricity regardless of when they use it.
  • With time of use tariffs, households could be charged different rates for electricity depending on what time they use it (i.e. during peak or off-peak times).

In South Australia, the majority of households have single rate tariffs, so the prices you pay for electricity will not depend on the time of day you use it. If you’ve been in the habit of using your washing machine, dishwasher or other major appliance late at night because you thought it would save you a few bucks, you are probably mistaken.

While some states have different single rate tariff options, in SA there is just one standard electricity tariff for all residential customers, but the way retailers use it can differ. This is called ‘Tariff 110’, but you may also see it called ‘peak’, ‘domestic’ or ‘anytime’ on your bills. Tariff 110 comes with ‘block rates’, meaning that the price you pay for electricity will depend on how much you actually use, rather than when you use it. This basically means your energy usage is split into daily blocks, with the first ‘block’ of power (typically 11 kWh) usually charged at the lowest rate (say, 40c per kWh). The following block could then be charged at, say, 43c/kWh, with the final block costing you 47c/kWh.

Where retailers differ is that some split usage up into just two daily blocks (the second resulting in higher prices), while others split their usage charges into multiple daily blocks, with rates getting gradually higher. You will find plans with as many as five different block usage rates during the day. There are pros and cons to this way of charging. And this means it’s important to understand your household energy consumption, to find the best plan for your needs. If you’re a large household with high energy usage, pay close attention to the price of power in the latter blocks. If you’re a small household with modest usage, you’ll likely be better off finding a plan with the cheapest first block of power, for example.

While the majority of electricity plans in South Australia come with single rate tariffs and block rates, you may still find some offering time of use tariffs. However, to access any time of use tariffs, you will need to have a smart meter installed at your property. Momentum Energy seems to be the most prominent in SA when it comes to time of use tariffs. You will also find block rates applied to time of use pricing, meaning that you could be charged different rates depending on when you use power and how much you use!

Controlled Load Tariffs

In addition to your primary tariff (single rate or time of use), you may also have a controlled load tariff. A controlled load is a separate metred circuit to the rest of your property, which means that you can be charged a different, lower rate for major appliances, usually your electric hot water system or pool pump. A controlled load tariff (also known as Tariff 116 in SA) should be much cheaper than your primary tariff, often costing less than 30c per kWh. The catch is that power is only supplied for a few hours each day.

Demand Charges

Also, be sure to check your retailer’s energy price fact sheet for ‘demand’ charges. This new type of tariff is designed to ‘better reflect customer needs and the impact this may have on the network’. Essentially, customers are charged a low flat rate for electricity usage, plus the standard supply charge. In addition, they will need to pay a ‘demand charge’. This is a daily charge that reflects peak electricity usage within a 30-minute period during peak hours (typically 4pm – 9pm).

Seasonal pricing

Some providers adjust their pricing between summer and winter, meaning you could be charged higher rates in summer – when there is greater demand for energy – and lower rates in winter. AGL is the most prominent retailer for seasonal pricing.

How to get the best deal on electricity in SA

South Australia Electricity Deals

If you haven’t worked it out yet, finding the best electricity provider and plan for your requirements can be extremely tricky. The fact is that there is no one-size-fits-all solution to energy costs in South Australia. Instead, you will need to work out which offer best meets your needs based on primarily:

  • Your household energy usage and subsequent tariff structure. This is why it’s important to have a recent bill handy when you go to compare plans on our site. The cheapest (or best value) product for you may be different to the cheapest plan for your neighbours.
  • Whether you want the price security of a fixed rate plan (over one or two years), or the flexibility of a no-contract variable rate offer, which means you can switch providers at any time in search of a better deal.

You should also keep in mind that the ‘cheapest’ electricity provider doesn’t necessarily mean the ‘best’. Our ratings are based on customer satisfaction, rather than just the cheapest rates. Our cost comparison report for SA electricity providers, however, is a useful guide to which retailers offer the cheapest deals. Ultimately, you will want an electricity provider that has competitive rates, but also delivers reliable bills and good customer service when you need to.

Realistically, if you haven’t switched electricity providers for two years or more, you are almost certainly paying more for power than you need to. This is because the cheapest offers are often made possible by the conditional discounts we discussed previously. Furthermore, the best deals are generally reserved for new customers. Even if you’re satisfied with your existing provider, it’s worth reviewing your options from time to time and challenging them to match the discount they offer new customers. The power is typically with new customers, or those who threaten to leave. So if you’re ready to save some money on your bills, it’s time to get proactive.

About the author of this page

Simon Downes

This page was originally published by Canstar Blue Editor-in-Chief Simon Downes. He’s been writing about energy prices in SA for more than five years, helping South Australians paying the highest power prices in the country better understand their options and find a better deal, while avoiding the dodgy discounts and potential pitfalls that make comparing providers and plans confusing. Simon also acts as spokesperson for Canstar Blue and is one of Australia’s most prominent energy industry commentators.

Compare SA Gas Suppliers

More about SA Energy Providers

Our electricity provider ratings for SA saw a number of brands perform well in different areas. These ratings are based on the feedback of more than 862 bill-payers in the state.

  • Best Overall: Alinta Energy was rated best for overall satisfaction, ahead of Lumo Energy and AGL.
  • Best Value: Alinta Energy was rated best for value for money, leading the way from Lumo Energy and Simply Energy.
  • Best for Bill & Cost Clarity: AGL was rated best for bill & cost clarity, ahead of Lumo Energy and Alinta Energy.
  • Best Service: Alinta Energy was again rated best for customer service, followed by Lumo Energy and Origin Energy.
  • Best for Tools & Advice: AGL was the winner for tools & advice, with Lumo Energy and EnergyAustralia the next best-rated.
  • Best for Signing Up: Alinta Energy was rated best for ease of sign-up, followed by Origin Energy and Lumo Energy.
  • Best for the Environment: AGL was rated best for environmental sustainability, leading the way from Lumo Energy and Alinta Energy.

Amaysim Energy

On top of its mobile phone plans, you may not know that Amaysim also offers electricity and gas in South Australia, NSW, VIC and QLD. The company previously acquired existing retailer Click Energy, but the two brands compete independently. In South Australia, you’ll find two market offers from Amaysim Energy, one with a higher feed-in tariff catered towards those with solar panels. With the provider’s current offers you’ll avoid big headline discounts, lock-in contracts and exit fees, and have the choice of monthly billing. This is a change from when the provider first launched electricity plans in the aforementioned states, where it mirrored Click Energy in boasting big discount plans.

Click Energy

Owned by telco and energy company Amaysim, Click Energy has made a name for itself in the South Australian electricity market by offering relatively competitive usage and supply rates. It’s often described as one of the largest ‘second tier’ energy providers, falling short to the big three. Click has one market offer in SA, on top of its dedicated solar plan, offering quite a generous feed-in tariff. It is important to reassess the value of your plan fairly often, as Click Energy has a habit of changing its plan’s features and rates more regularly than most.

Commander

Commander typically offers just one market plan in each state, with South Australia being no exception. You can expect to see a fairly competitive usage and supply rates, as well as no exit fees. What’s different about Commander that it primarily operates as a business electricity retailer rather residential, which is what you’ll see advertised on its website. The Commander brand is owned by Vocus Communications, which also includes iPrimus and Dodo.

Diamond Energy

Diamond Energy is among the ‘greener’ electricity retailers on the SA market, in fact, ranking second in Greenpeace’s Green Electricity Guide. This is perhaps deserved as the retailer owns several renewable energy generators and supports environmentally-minded Australians through energy products that help solar customers make the most of their investments. On offer in South Australia is one market offer that’s straightforward, with no conditional discounts or exit fees.

Discover Energy

Discover Energy is a new retailer on the block, servicing customers in New South Wales. Queensland and South Australia. Claimed to be a 100% Australian-owned energy company, Discover Energy claims to “put green at the forefront of the business”. Discover Energy offers highly competitive electricity rates along with a guaranteed discount off usage rates. Discover Energy boldly states it’s a “disruptor of traditional energy supply chain”, promising no lock-in contracts, an app and many other technological feats that sets it apart from its competitors.

Dodo

Dodo (yes, the one that popped up on the telly in the early 2000s selling internet deals) is in the present-day retailing electricity and gas through Vocus Communications, using the name Dodo Power & Gas. It is considered one of the larger ‘second tier’ energy retailers in most areas due to its relatively large customer base. Within SA, NSW, VIC and QLD, you’ll find just one market contract from Dodo, typically coming with somewhat competitive rates and an ongoing benefit period.

Energy Locals

Energy Locals is an electricity provider that only came into the market within the last few years. It prides itself on being environmentally conscious, claiming that all of the power you use will be carbon offset through the purchasing of relevant renewable certificates. Another interesting fact about Energy Locals is that you can opt-in to having a portion of your energy bill donated to a charity or cause of your choice. Something else that’s slightly unusual is that the retailer’s plans require you to pay a fee as well as your normal rates to become a ‘member’, and in some cases to gain access to wholesale prices. But if that doesn’t suit you, you’ll also find a simple offer that offers reasonable rates with no exit fees.

Future X Power

Future X Power is a new electricity retailer that started servicing customers in South Australia in late 2019. It also provides power to customers in NSW, QLD and TAS. According to its website, you’ll be met with a “transparent and empowering energy retail experience”, which it attributes to its online sign-up feature. This provider is currently offering one market plan in the states in which it operates, which comes with a generous pay on time discount that has an ongoing benefit period. This product also has variable rates and is available on a single rate tariff.

GloBird Energy

After years of electricity retail in Victoria, GloBird Energy has become one of the latest entrants in the increasingly competitive South Australian energy market. It also recently started retailing power in NSW, where it introduced its signature EasySave and Glosave plans. In South Australia, GloBird only has one market offer available, which comes with a very modest conditional discount for customers that pay by direct debit. This is a variable rate plan with no exit fees. This retailer is temporarily unavailable in South Australia.

Kogan Energy

Online retail company, Kogan, has ventured into the energy market by way of its partnership with Powershop. Kogan Energy is currently retailing in Victoria, New South Wales, south east Queensland and South Australia, offering one plan known simply as the ‘Market Offer’. Kogan Energy also has an app which allows customers to pay bills and check power usage, as well as other useful insights. Being such a big name in the online retail world, Kogan will surely make an impact in the energy space.

Mojo Power

Smart meter owners in SA, south-east QLD and NSW have the option of signing up to Mojo Power. Although it’s not a prerequisite, customers will get the most out of Mojo Power if they are connected to a smart meter as the company prides itself on electricity monitoring and transparent pricing.

Momentum Energy

Owned by Hydro Tasmania, which claims to be Australia’s largest renewable energy producer, Momentum Energy retails electricity to customers in South Australia, NSW and Victoria. In SA, you’ll find one market offer which comes without conditional discounts and with variable rates. On this plan, Momentum claims that through its parent company, it will contribute the equivalent amount of wind, solar and hydro power that customers consume back to the grid. This plan also comes with no exit fees.

OVO Energy

UK power giant OVO Energy has landed in South Australia, bringing its unique product offering with it. With OVO, customers can expect carbon neutral electricity supply, with the added benefit of 10% GreenPower by default. This provider’s single market offer relies on bill smoothing, rewarding customers with modest interest when their credit is in balance.

Powerclub

Powerclub follows many other electricity providers in aiming to ‘simply’ the energy market, and is available across SA, NSW and QLD. After paying an annual membership fee to ‘join the club’, you’ll gain access to wholesale electricity rates which are published every 30 minutes. In order to smooth out any spikes in the wholesale electricity market, and ensure you won’t be met with bill shock, the retailer has implemented a personal ‘Powerbank’, with which you place a one-off deposit for your own benefit down the track. Remember that on top of these fees you’ll still have to pay the wholesale electricity rate, as well as a daily operational fee.

Powerdirect

Backed by Aussie energy giant AGL, Powerdirect is offering electricity plans in South Australia, NSW, Queensland and Victoria. It generally markets itself as a business electricity retailer, but also has competitive residential offerings available. This provider is advertising just one plan in SA, which comes with a seemingly decent guaranteed discount off electricity usage and supply charges. There is a 24-month benefit period.

Powershop

According to Greenpeace’s Green Electricity Guide, Powershop is Australia’s most sustainable energy company, owing to its investments in renewable generation and for carbon offsetting its customers’ electricity usage through the purchase of renewable energy certificates. Powershop has recently come to the South Australian market, offering up its signature ‘prepaid’ power plans to those living in Adelaide and surrounds. With Powershop’s ‘power packs’, you can purchase between one-and three-months’ worth of electricity ahead of time, or settle for a more straight-shooting ‘lite’ product, which comes with reasonable rates and works like most common plans. For those who like to engage with their energy retailer fairly often, Powershop also has various promotional packs that are offered from time to time that are typically more heavily discounted.

QEnergy

Whilst QEnergy has in the past placed a heavier focus on its business energy offerings, it has in recent years expanded to reach residential customers within South Australia, VIC, NSW and Queensland. It currently only has one market offer available in SA, which carries no discount. And whilst this brand follows a range of energy retailers in its crack at ‘simplifying the energy industry’, it does change its electricity rates and plans more often than most other providers.

ReAmped Energy

After  a successful launch in NSW and expansion to Queensland, ReAmped Energy has entered the pool of electricity retailers within South Australia, bringing with it its signature value. ReAmped prides itself on simple energy billing, removing all discounts and credits to instead bring customers low base rates. In South Australia, ReAmped has one market offer, its Handshake deal, which as part of the deal it asks customers to remain loyal for one year.

Red Energy

The retail brand of Snowy Hydro, one of Australia’s best-known renewable energy generation companies, Red Energy operates in SA, NSW, VIC, QLD and the ACT. Red Energy’s plans are fairly consistent across states, and in SA you’ll find its signature 10% discount plan and a similar offer with the addition of bonus Qantas Frequent Flyer points. These plans offer discounts off the whole bill and have an ongoing benefit period. These are variable rate products. Red Energy also has its own rewards program called Red Energy Rewards.

Prices from SA Energy Providers

SA Electricity Prices

In the table below, we compare prices on the SA Power network in Adelaide. We show one product per retailer, listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,832/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison. Our database may not cover all deals available in your area, and please check retailer websites for up to date information.

Electricity Provider Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
ReAmped Energy ReAmped Advance 23% Less Than Reference Price No conditional discounts $1,406
GloBird Energy GloSave 16% Less Than Reference Price 23% Less Than the Reference Price for Paying on Time by Birect Debit $1,410incl. conditional discount
Powerclub Powerbank Home Flat 23% Less Than Reference Price No conditional discounts $1,414
OVO Energy The One Plan 21% Less Than Reference Price No conditional discounts $1,455
Kogan Energy Market Offer 20% Less Than Reference Price No conditional discounts $1,475
Powershop Shopper Market Offer 13% Less Than Reference Price 18% less than Reference Price for pre-payment $1,497incl. conditional discount
Origin Energy Max Saver – Online Special 16% Less Than Reference Price No conditional discounts $1,539
Click Energy Flora Plus 15% Less Than Reference Price No conditional discounts $1,557
AGL Essentials 14% Less Than Reference Price No conditional discounts
$1,575
Powerdirect Discount Saver 13% Less Than Reference Price No conditional discounts $1,594
Discover Energy Smart Saver 12% Less Than Reference Price No conditional discounts $1,614
Simply Energy Simply RAA 9% Less Than Reference Price No conditional discounts $1,667
Momentum Energy SmilePower Flexi 8% Less Than Reference Price No conditional discounts $1,679
Amaysim Energy Post-paid Electricity 8% Less Than Reference Price No conditional discounts $1,685
Lumo Energy Plus 3% Less Than Reference Price No conditional discounts $1,693
Future X Power Flexi Saver 6% More Than Reference Price 7% less than Reference Price for paying on time $1,698incl. conditional discount
Diamond Energy Everyday Renewable Saver 3% More Than Reference Price Reduces to 7% less than Reference Price for paying on time by direct debit $1,703incl. conditional discount
Elysian Energy Simple Plan 3% Less Than Reference Price Reduces to 7% less than Reference Price for paying on time $1,709incl. conditional discount
EnergyAustralia Total Plan Home 6% Less Than Reference Price No conditional discounts $1,722
Alinta Energy No Fuss 4% Less Than Reference Price No conditional discounts $1,766
Energy Locals Online Saver 1% More Than Reference Price $84/year credit for paying on time $1,772incl. conditional discount
Dodo Market Offer 3% Less Than Reference Price No conditional discounts $1,781
Commander Market Offer 3% Less Than Reference Price No conditional discounts $1,783
Red Energy Living Energy Saver Equal To Reference Price No conditional discounts $1,828
Mojo Power Standing Offer Equal To Reference Price No conditional discounts $1,832
QEnergy Home Your Way Equal To Reference Price No conditional discounts $1,832
Amber Electric Amber Plan 6% More Than Reference Price No conditional discounts $1,941

Basic Plan Information Documents

SA Electricity Rates

The table below shows the general usage rates and daily supply charges of the South Australian electricity providers on our database. We list the rates of the cheapest published deal from each retailer. Rates are for single rate tariffs only. Use our comparison tool for specific rates in your area.

Electricity Provider Electricity Plan General Usage Rate Daily Supply Charge Important
AGL Essentials 32.44¢/kWh 76.04¢/day Basic Plan Information
Alinta Energy No Fuss 33.17¢/kWh 91.30¢/day Basic Plan Information
Amaysim Energy Post-paid Electricity 33.60¢/kWh 93.51¢/kWh Basic Plan Information
Amber Electric Amber Plan 37.71¢/kWh 118.54¢/kWh Basic Plan Information
Click Energy Flora Plus 31.04¢/kWh 86.39¢/day Basic Plan Information
Commander Market Offer 35.65¢/kWh 97.68¢/day Basic Plan Information
Diamond Energy Everyday Renewable Saver 36.59¢/kWh 95.65¢/day Basic Plan Information
Discover Energy Smart Saver 36.30¢/kWh 104.01¢/day Basic Plan Information
Dodo Market Offer 35.65¢/kWh 97.68¢/day Basic Plan Information
Elysian Energy Simple Plan 33.13¢/kWh 123.55¢/day Basic Plan Information
EnergyAustralia Total Plan Home 37.97¢/kWh 85.80¢/day Basic Plan Information
Energy Locals Online Saver 35.00¢/kWh 125.00¢/day Basic Plan Information
Future X Power Flexi Saver 40.38¢/kWh 89.10¢/day Basic Plan Information
GloBird Energy GloSave 28.27¢/kWh 110.00¢/day Basic Plan Information
Kogan Energy Market Offer 26.17¢/kWh 117.18¢/day Basic Plan Information
Lumo Energy Basic 34.05¢/kWh 90.81¢/day Basic Plan Information
Mojo Power Standing Offer 36.10¢/kWh 106.27¢/day Basic Plan Information
Momentum Energy SmilePower Flexi 32.78¢/kWh 100.68¢/day Basic Plan Information
Origin Energy Max Saver – Online Special 37.98¢/kWh 85.71¢/day Basic Plan Information
OVO Energy The One Plan 28.60¢/kWh 85.25¢/day Basic Plan Information
Powerclub Powerbank Home Flat 26.45¢/kWh 86.76¢/day Basic Plan Information
Powerdirect Discount Saver 37.73¢/kWh 88.43¢/day Basic Plan Information
Powershop Shopper Market Offer 29.40¢/kWh 113.99¢/day Basic Plan Information
QEnergy Home Your Way 36.10¢/kWh 106.27¢/day Basic Plan Information
ReAmped Energy ReAmped Advance 25.95¢/kWh 100.75¢/day Basic Plan Information
Red Energy Living Energy Saver 34.96¢/kWh 117.70¢/day Basic Plan Information
Simply Energy Simply RAA 36.06¢/kWh 106.70¢/day Basic Plan Information

Rates from SA Power network in Adelaide. Rates last updated August 2020. Use our comparison tool for specific details in your area.

More about SA Energy Networks

Electricity in Adelaide

If you live in Adelaide, you’re supplied energy through the SA Power network. The suburbs listed below fall within this electricity distribution network:

  • Adelaide
  • North Adelaide
  • Glenelg
  • Glenside
  • Kensington Gardens
  • Athelstone
  • Megill
  • Newton
  • Campbelltown
  • Port Adelaide
  • Woodville Gardens
  • Salisbury
  • Salisbury East
  • Salisbury North
  • Golden Grove
  • Greenwith
  • Modbury
  • Walkerville

Electricity in other parts of South Australia

Those living outside of Adelaide are also provided with electricity by the SA Power network. Here are the broad areas and largest suburbs on this distribution network outside Adelaide:

  • Adelaide Hills (e.g. Mount Barker)
  • Barossa (e.g. Nuriootpa)
  • Clare Valley (e.g. Clare)
  • Eyre Peninsula (e.g. Ceduna)
  • Fleurieu Peninsula (e.g. Victor Harbor)
  • Kangaroo Island (e.g. Kingscote)
  • Limestone Coast (e.g. Mount Gambier)
  • Murray Riverland (e.g. Berri)
  • Yorke Peninsula (e.g. Moonta)

Frequently asked questions

Canstar Blue surveyed 12,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who live in South Australia, have an electricity account, and pay the bills – in this case, 862 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

2019

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2018

SA_Electricity_2017_Archive

2016

SA_Electricity_2016_Archive

2015

SA_Electricity_2015_Archive

2014

SA_Electricity_2014_Archive

2013

SA_Electricity_2013_Archive

2012

SA_Electricity_2012_Archive

2010

SA_Electricity_2010_Archive

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