About Intuit QuickBooks accounting software

In our 2015 survey of small business owners, we found that less than one in two actually enjoy doing the paperwork associated with their business – and accounting software can make a big difference. Intuit QuickBooks was rated highly for overall customer satisfaction and on value for money. Here’s what the company offers.

The story behind the software

Intuit Inc. was founded in 1983 by Scott Cook and Tom Proulx in the USA. It advertises itself as the world #1 in cloud accounting, with 1.5 million online customers.

Its known as a 30-year-old start-up, not only because it began as a start-up, but also because many of its staff have owned or still own small businesses themselves, so they know what their clients need and expect.

They are in the Fortune Top 10 list of best companies to work for.

How Intuit QuickBooks could help your business

The main selling point of Intuit QuickBooks is that you can create as many company files as you need.

What will Intuit’s QuickBooks Online and QuickBooks Online Accountant do for you?

  • Get a real-time view of your business activity online.
  • One click to create quotes and invoices, and submit expenses.
  • Automatically create an online back-up every single day, so your data stays safe.
  • Collaborate online with accountants and other employees.
  • Connect multiple bank accounts and credit cards to get a full view of your business transactions.
  • Use the QuickBooks online app to take pictures of your receipts and file expenses on the go.
  • Create customised invoices.
  • Free payroll add-on for automated super payments, pay slip notifications, and leave calculations.

There are three main pricing plans for QuickBooks Online, which are the cheapest options we found for accounting software:

  • Simple Start: $12/month
  • Essentials: $17.50/month
  • Plus: $21/month

Visit the website to try a free 30-day trial.

What our survey respondents said about Intuit QuickBooks

Canstar Blue’s most recent survey of small business owners and decision makers gathered the following comments, among many others, from those who bought and used Intuit QuickBooks accounting software.

Easy to use and to teach others to use. Poor at reporting for our business needs. Does not integrate with our training administration vendor software.
It is user friendly – and it is accurate. Time-consuming.
Inexpensive, reliable. Bad customer service. After sales services are not good.
Can be licensed for a long time. Prone to data corruption. Software plays up and I feel I need more functions.
Very good all-in-one package. Reports on expenses and revenue could be easier to access and simpler.

Accounting software brands we rated

Canstar Blue commissioned Colmar Brunton to survey 801 small business owners and decision makers (i.e. the main decision maker for a small business) across a range of categories to measure and track customer satisfaction with products and services related to their business. The outcomes reported are the results from customers within the survey group who own and have used accounting software – in this case, 454 people. The accounting software brands in this year’s ratings were:

  • Xero
  • Intuit QuickBooks
  • MYOB

You can view the full results of our accounting software survey here.