Best-Rated Sinks and Basins

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Most Satisfied Customers | Caroma

Aussies have rated Caroma as the top pick in Canstar Blue’s latest sinks and basins ratings, with five stars for value for money, durability, design and overall satisfaction.

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How we rate sinks and basins

Our review compares sinks and basins on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which sinks and basins they think are best!


Canstar Blue surveyed 487 Australians for their feedback on the new sinks and basins they’ve purchased and installed in their home in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their sinks and basins brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a sinks and basins as an individual score, NOT a combined total of all criteria.
  • Value for money: quality and longevity of product for price paid.
  • Variety and range: good range of product options.
  • Durability: resistant to wear and tear caused by frequent use and/or accidental damage.
  • Design: aesthetically pleasing without compromising functionality, appropriate size and weight for product.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.


Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
  • Caroma
  • Ikea
  • Blanco
  • Clark
  • Mondella

Find more detailed information on our Most Satisfied Customer methodology.


Top Sinks and Basins Brand – Caroma

CaromaBasin

Caroma is an Australian bathroom, kitchen and laundry manufacturer offering a wide range of products to suit your home’s style and needs. Tapware, showers and accessories come in a range of colours and finishes, and its collection of baths, basins and sinks feature a mix of modern and classic styles. Caroma also offers a Care range featuring a line of accessible products for those who need more safety and support in their home. The line includes handrails, toilet supports, easy-flush toilets and taps. The company uses advanced hygiene technology in its toilet range, including GermGuard which is integrated into the glaze of the toilet and kills 99% of germs, and CleanFlush which cleans the toilet bowl more effectively than a standard flush.

About our consumer experts


Kate Lockyer: Content Producer

This report was written by Canstar Blue’s Home & Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s sinks and basins ratings:

  • 2022: Mondella
  • 2021: Caroma
  • 2020: Blanco
  • 2019: Stylus
  • 2018: Blanco

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