Best-Rated Tapware & Plumbing Fixtures

Best-Rated Tapware & Plumbing 2022

Most Satisfied Customers | Caroma

Caroma was rated best for tapware & plumbing fixtures in Canstar Blue’s customer satisfaction ratings for the SECOND year in a row, with five-star reviews for durability, features & functionality, design, range variety, and overall satisfaction.

Fact Checked Fact Checked

How we rate tapware & bathroom fixtures

When it comes to turning your house into a home, it’s often the little things that can add character and make the space your own. Picture frames, cushions, and even taps can make all the difference when you walk into a room, particularly if you’re looking to make a statement with a different style. Tapware and bathroom plumbing fixtures like showerheads and bath spouts, may not seem like the part of your house that will wow guests, but make a wrong decision and you’ll be left with that sinking feeling when you see them heading for the bathroom. To help you find the best tapware and plumbing fixtures for your bathroom, Canstar Blue has compared the top brands in the market to flush out a winner.

Canstar Blue surveyed 894 Australians for their feedback on the tapware/plumbing fixtures they’re purchased and installed in their home in the last three years. Note: this may include tapware, showerheads, shower mixers, etc.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their tapware/plumbing fixture brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:

  • Overall satisfaction: measures consumer satisfaction with a tapware/plumbing fixture brand as an individual score NOT a combined total of all criteria.
  • Durability: the tapware/plumbing fixture was made of durable material(s) and resistant to wear and tear/corrosion, and exposure to humidity.
  • Features & functionality: the tapware/plumbing fixture had progressive mixers, could control both the temperature of the water and flow, etc.
  • Value for money: the price of the tapware/plumbing fixture was reasonable given the quality and functionality.
  • Design: the tapware/plumbing fixture was equally aesthetically pleasing (to your design taste) and functional.
  • Variety & range: the brand had a wide range of tapware/plumbing fixtures including different styles, colours, sizes, etc.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

1. Caroma
2. Estilo
3. Dorf
4. Mondella
6. Brita
7. Blanco

Caroma received five stars for durability, features & functionality, design, variety & range and overall satisfaction. The only other brand to earn five stars was Estilo, which rated well for value for money and design.

Find more detailed information on our ratings methodology.

Top Tapware & Plumbing Fixture Brand  ̶  Caroma

Australian brand Caroma has been operating for more than 75 years and is readily available at showrooms and homeware retailers around the country. While the company mainly caters to the bathroom, Caroma does also offer taps suitable for the kitchen and laundry. Different products available include toilet suites, baths, basins, tapware and mixers as well as showers, among other things.

Caroma’s tapware range starts from under $30 for Caravelle Classic Cross coloured handles and goes up to $1,949 for the Elvire progressive freestanding bath filter (pictured). A number of these items are said to be leak-proof and come with a 20-year warranty. Some of Caroma’s basins similarly have a long warranty period and are additionally claimed to be stain resistant. Expect to fork out about $111-$800 for shower fixtures and slightly more for bath and basin fixtures.

Caroma alternatively offers toilet suites designed to be accessible for people with less mobility. Items like the Caroma Caravelle Support suite contain an ‘Easy Height’ pan that requires less bending, and integrated armrests to help when moving to and from the toilet.

  • Caroma earned five-star reviews for durability, features & functionality, design, range variety, and overall satisfaction. It got four stars for value for money.

Other tapware & plumbing fixture brands

Not all tapware and plumbing fixture brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • Armando Vicario
  • Billi
  • Clark
  • Eden
  • Flexispray
  • Franke
  • Gareth Ashton
  • Gessi
  • Grohe

  • InSinkErator
  • Inalto
  • Irwell
  • Oliveri
  • Ram Tapware
  • Smeg
  • Sussex Taps
  • Wolfen

What to consider when buying tapware

What to consider when buying tapware

When it comes to finding out what drives customer satisfaction when purchasing tapware or plumbing fixtures, our research revealed the following factors as most important:

  • Durability: 28%
  • Features & functionality: 24%
  • Value for money: 19%
  • Design: 17%
  • Variety & range: 12%

When it came to buying a showerhead, features make a difference. A lot of households especially opt for a model with a water-saving function or different types of water pressure. Some people also prefer to buy something with a water filter function or LED lighting.

Did you know Australians spend an average of $181 on new tapware and plumbing fixtures for their bathroom? A quarter (25%) also said their new plumbing fixtures had cost more to install than they expected.

Which tapware brand should you buy for your house?

Caroma proved to be the brand worth purchasing, scrubbing up full marks across nearly all satisfaction drivers. Estilo also seems to be a great pick for both value for money and design.

But ultimately, it will come down to your personal preference, as style, colour and price will all influence what you decide to install. A bit of research will also go a long way to ensure that your money doesn’t go down the drain and that your perfect bathroom isn’t just a pipe dream.

Tapware might not be at the top of the to-do list when it comes to home renovations but can often be one of the biggest factors when it comes to giving the bathroom a facelift, particularly if you decide to switch up the colour scheme. But with plenty of styles, designs and finishes to choose from, selecting a set of taps and other types of plumbing fixtures that suit your household – and budget – can often be a tough decision. With that in mind, we hope our tap and plumbing fixtures ratings prove helpful.


Compare Home Appliances

Meet our consumer experts

Megan Birot: Home & Lifestyle Editor

Megan Birot Canstar Blue Home & Lifestyle Editor

Megan is Canstar Blue’s Home & Lifestyle Editor, leading the team that focuses on consumer products and services, ranging from supermarkets and groceries to home and personal appliances and retail stores. She interprets Canstar Blue’s bespoke research on the thousands of brands that we compare, rate and review, to help shoppers make better purchasing decisions.

Meet the Editorial Team

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

Meet the Research Team


Picture credits: Dariusz Jarzabek/, P A/

Past ratings

Check out the previous winners of Canstar Blue’s tapware & plumbing fixtures ratings:

  • 2021: Caroma
  • 2020: Abey
  • 2019: Brita
  • 2018: Dorf

Related Appliances Articles

Bathroom Heaters

A Guide to Bathroom Heaters

Jumping out of the hot shower into the cold is something no one enjoys having to do in those colder winter months. But there’s a simple solution so you can stay warmer for longer – …

– Read more
heated bathroom

What’s the best way to heat your bathroom?

While tiled bathrooms can be a lifesaver in summer, the thought of stepping onto that frosty floor in winter can fill us all with dread. Waiting for the water to warm up ready for a …

– Read more
Shower Head Buying Guide

Shower Heads Buying Guide

With constant deadlines and responsibilities flooding our minds every day, sometimes the bathroom can transform into the unexpected oasis we need to escape. And it’s little things like shower heads that can make a big …

– Read more