Best-Rated Tapware and Plumbing Fixtures


Most Satisfied Customers | Dorf

Aussies have rated Dorf as the top pick in Canstar Blue’s latest tapware and plumbing fixtures ratings, with five stars in all categories: durability, value for money, design, variety and range, features and functionality and overall satisfaction.

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How we rate tapware and plumbing fixtures

Our review compares tapware and plumbing fixtures on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which tapware and plumbing fixtures they think are best!

Canstar Blue surveyed 879 Australians for their feedback on the new tapware and plumbing fixture(s) they’ve purchased and installed in their home in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their tapware and plumbing fixtures brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with tapware and plumbing fixtures as an individual score, NOT a combined total of all criteria.
  • Durability: resistant to wear and tear caused by frequent use and/or accidental damage.
  • Value for money: quality and longevity of product for price paid.
  • Design: aesthetically pleasing without compromising functionality, appropriate size and weight for product.
  • Variety and range: good range of product options.
  • Features and functionality: adequate settings and features for purpose and/or advanced settings and features that enhance performance.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
  • Dorf
  • Abey
  • Caroma
  • Blanco
  • Mondella
  • Estilo
  • Ikea
  • Smeg

Find more detailed information on our Most Satisfied Customer methodology.

Top Tapware and Plumbing Fixtures Brand – Dorf


Australian tapware and bathroom accessories manufacturer Dorf has been in production since 1948. Its tapware and plumbing fixture range features mixer taps, taps, outlets and showers. Dorf’s tapware collections ensure good water flow in the bathroom, kitchen and laundry, while its showers are uniquely engineered to reduce water usage without compromising performance. Some of its notable tapware and fixture collections include Enigma, Epic, Kip, Pin and Viridian. Dorf offers corresponding bathroom accessories collections designed to match each tapware range and improve the aesthetic of your bathroom.

About our consumer experts

Kate Lockyer: Content Producer

This report was written by Canstar Blue’s Home & Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.


Meet the Editorial Team


Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.


Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s tapware and plumbing fixtures ratings:

  • 2022: Caroma
  • 2021: Caroma
  • 2020: Abey
  • 2019: Brita
  • 2018: Dorf

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