Elgas Review and Guide
Thousands of Aussie homes rely on Liquefied Petroleum Gas (LPG) for cooking, heating and hot water supply. While there are dozens of LPG suppliers out there, the market is dominated by only a handful, including Elgas.
Elgas is one of Australia’s largest LPG suppliers, distributing gas right across Australia from over 40 branch depots nationwide. Elgas also sells a wide range of gas appliances, including stoves, hot water systems and heaters. In this article, Canstar Blue explores what Elgas has on offer, looking at its prices, products and perks.
Elgas Gas Products
Elgas keeps its gas offers fairly straightforward, but it also has some interesting products to sweeten the deal for potential and loyal customers, including:
- $80 of LPG credits with the Elgas Welcome Package
- $100 of LPG Gas account credits to valid LPG purchases by new and existing customers who hold either a Seniors Card or Age Pensioner Card
- $0 upfront payments with no contracts
Residential customers can either sign up to Elgas’ ‘Automatic LPG Home Delivery’ or ‘LPG Gas Bottle Exchange Home Delivery’.
The first option gives customers access to LPG that is automatically delivered through scheduled tanker deliveries. Your gas bottles are refilled without the need to change over the gas bottle and re-ignite the pilot lights.
The second option is slightly more manual, providing customers with two gas bottles that are linked to a changeover valve. When one bottle runs out, the connection will automatically switch over to the other bottle. You will then need to contact Elgas for a replacement bottle, which can be done either by texting or through the company’s app, ‘Elgas EasyApp’. If you’re a little forgetful, you can sign up to SMS alerts from Elgas to remind you to check your gas tanks.
Elgas Gas Prices
Elgas says that it promises competitive rates, however LPG prices tend to vary over time and they’re not the same for all customers.
LPG prices are subject to the world LPG benchmark price called “Saudi CP”. This benchmark price varies each month and is a key determinate for the price you eventually pay for LPG. Prices will also depend on the exchange rate and the seasonality demand.
Finally, prices will vary depending on how far an Elgas truck must travel to deliver gas to your home. The further you live from an Elgas depot, the more you’ll need to pay.
Elgas Gas Depots
Elgas lists the following branch depots on its website. Some of the areas listed correspond to one Elgas branch and some represent multiple branches. All branches supply both tanker and cylinder exchange LPG gas delivery services. Many branches have gas appliance showrooms. The contact phone number for all branches is 131 161.
- Adelaide & SA
- Albany & Great Southern WA
- Alice Springs NT
- Armidale – Tenterfield NSW
- Bairnsdale VIC
- Ballarat – Woodend – Kyneton VIC
- Batemans Bay – Bega -South Coast NSW
- Bendigo VIC
- Berri – Renmark – Riverland SA
- Blue Mountains – Katoomba – Lithgow NSW
- Brisbane & SE QLD
- Bunbury – Margaret River – Cardiff WA
- Byron Bay – Suffolk Park – Mullumbimby NSW
- Cairns – Innisfail – Palm Cove – Far North QLD
- Canberra – Queanbeyan – Goulburn – ACT
- Central Coast – Gosford NSW
- Cooma & Monaro Region NSW
- Darwin & Palmerston NT
- Dubbo – Mudgee – Orange NSW
- Echuca – Shepparton – Goulburn Valley VIC
- Geelong – Lara – Torquay VIC
- Geraldton-Greenough – Northampton WA
- Gladstone – Rockhampton – Yeppoon QLD
- Gold Coast QLD – Tweed Heads – Tweed Coast NSW
- Greater Brisbane & SE QLD
- Greater Melbourne VIC
- Greater Perth – Mandurah WA
- Greater Sydney NSW
- Hervey Bay – Bundaberg – Maryborough QLD
- Hobart – Launceston TAS
- Horsham Region VIC
- Ipswich – Gatton QLD
- Kalgoorlie – Boulder WA
- Karratha – Port Hedland – Pilbara WA
- Lismore – Grafton – Ballina NSW
- Mackay – Proserpine – Bowen QLD
- Mildura – Sunraysia VIC
- Mt Gambier – Limestone Coast SA
- Newcastle – Muswellbrook – Singleton NSW
- Northam – York – Bakers Hill WA
- Northern Beaches – Hornsby NSW
- Northern Rivers – Casino – Alstonville NSW
- Penrith – Blacktown – Campbelltown NSW
- Port Augusta – Central SA
- Port Lincoln – Eyre Peninsula SA
- Sunshine Coast – Noosa – Maleny QLD
- Tamworth – Inverell – Gunnedah NSW
- Taree – Port Macquarie – Coffs Harbour NSW
- The Sutherland Shire NSW
- Toowoomba QLD
- Townsville – Charters Towers QLD
- Traralgon – Warragul – Latrobe Valley VIC
- Warrnambool – Hamilton VIC
- Windsor & The Hawkesbury NSW
- Wodonga VIC – Albury NSW
- Wollongong – Illawarra – Shoalhaven NSW
- Wyong – Tuggerah NSW
Elgas also has its own gas appliance store, offering a wide range of ovens, cooktops, barbecues, heaters, hot water systems and more from reputable suppliers, including:
Elgas says it has interest free appliance ‘Easy Payment Plans’ on most major LPG appliances. This repayment plan allows customers to pay for their LPG appliance over a 12-month period – customers can also choose to include the installation and first year service fee as well, but note that terms and conditions apply. Also keep an eye out for special deals with Elgas where you can score hundreds of dollars’ worth of gas credits by purchasing an appliance through its store.
Elgas customers can order LPG, monitor their account and make payments through the Elgas website. Elgas also has three mobile apps to make ordering and managing your LPG even easier. The apps are:
- Elgas EasyApp – Order, pay and manage your LPG
- Quick Smart Gas – Order a 45kg gas bottle instantly with one click
- Elgas GasTools – Designed for qualified gas fitters, this app provides all the technical information needed to safely handle gas equipment.
You can also give Elgas a call if you prefer and you will be re-routed to your nearest Elgas branch. While these branches are only available during the standard work hours on weekdays, Elgas also has a National Service Centre which operates 24/7 every day of the year.
Why choose Elgas?
As one of the largest marketers of LPG in Australia, the company is well positioned to offer customers value for money with LPG. Elgas also makes LPG delivery a little easier than some of its competitors. Its Automated Tanker Delivery System removes the hassle of LPG and the Elgas mobile apps help you keep on top of your gas account.
LPG suppliers are a little difficult to compare since the LPG prices are always fluctuating, however you can check out our guide to LPG to help get you started. Alternatively consider if natural gas is right for you. You can start comparing natural gas providers here at Canstar Blue.
About the author of this page
This page was written and is regularly updated by Canstar Blue’s Energy Specialist, Jared Mullane. He’s an expert in all things utilities, including electricity, gas and water, helping to make complicated subjects easier to understand for consumers. A trained journalist, Jared is usually one of the first to break energy-related news, whether it’s the latest changes in the industry, price movements, or the next best deal you need to know about.