* Overall satisfaction is an individual rating and not a combined total of all ratings. By default, brands with equal overall satisfaction ratings are sorted by the mean overall satisfaction score as rated by consumers. You can click the arrows at the top of any column in the table to sort by the results in that column. Canstar Blue research finalised in March 2023, published in April 2023.
Aussies have rated Weis as the top brand in Canstar Blue’s latest frozen yoghurt ratings, with five-stars for taste, texture and consistency, packaging convenience, variety and range, as well as overall satisfaction.
Our review compares frozen yoghurts on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which frozen yoghurt they think is best!
Canstar Blue surveyed 601 Australians for their feedback on the frozen yoghurt(s) they’ve purchased from a supermarket or grocer and eaten in the last six months. Note: this does not include frozen yoghurts from an independent store or café/restaurant.
The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.
Respondents rate their satisfaction with their frozen yoghurt brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
Overall satisfaction: measures consumer satisfaction with a frozen yoghurt brand as an individual score NOT a combined total of all criteria.
Taste: the frozen yoghurt tasted fresh, authentic, and as expected given the flavour description (i.e. mango, berry, etc.).
Texture & consistency: the texture and consistency of the frozen yoghurt was smooth and pleasant, and as expected given the flavour.
Value for money: the cost is reasonable for the quality and quantity of the frozen yoghurt.
Packaging convenience: the frozen yoghurt packaging made it easy to open and store.
Variety & range: there was a wide range of sizes and flavours available in the frozen yoghurt brand range.
The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.
Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
A mainstay within the frozen dessert market, Weis offers a range of bars, ice creams and frozen yoghurts to help satisfy your sweet tooth, and keep you cool during those warmer months! Weis offers frozen yoghurts as packs of ‘snack bars’, or as 1L tubs, and include flavours such as strawberry and vanilla, mango and toasted coconut, as well as plain vanilla.
Weis was rated five stars for taste, texture and consistency, packaging convenience, variety and range as well as overall satisfaction, with four stars for value for money.
Is frozen yoghurt healthy?
Frozen yoghurt is considered a healthier alternative to ice cream, although it may still contain a high amount of saturated fat and sugar.
Compared to regular yoghurt, frozen yoghurt is a chilled dessert that contains yoghurt. So, cultured milk is still the main ingredient – that is, milk which is fermented by adding two cultures (i.e. ‘good’ bacteria) called Lactobacillus bulgaricus and Streptococcus thermophilus. However, the cultures that usually have probiotic benefits generally don’t survive after being frozen (as opposed to refrigerated). This is why frozen yoghurt is typically not better than normal yoghurt. If you’re looking for a relatively healthy treat, make sure to read the nutritional information on the packaging.
This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.