The best internet providers for Netflix

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There’s no denying the popularity of Netflix, with Australians signing up in their millions since the TV content streaming service was officially launched Down Under in March 2015. We obviously love to watch content on demand, with shows like House of Cards and Orange is the New Black dominating our TV screens in place of traditional, free to air television. But in order to watch your favourite shows and movies properly, you’ll need to have a fast and reliable internet connection.

Australia is not well-known for its state-of-the-art internet speeds, well outside the top ten countries in pretty much any report, and even outside the top 50 in many other reports. While the NBN is meant to be providing better speeds – and research suggests speeds are improving – our demand for high speeds are increasing with our insatiable appetite for streaming.

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Best Internet Providers for Netflix

Netflix has ranked the top six internet providers for streaming in Australia, with figures correct as at November 2018, with Telstra taking out top spot by a slim margin:

The Netflix ISP speed index lists the average primetime bitrate for content streamed to Netflix subscribers each month. They measure for all available end-user devices in Megabits per second (Mbps). You can then choose the country (in this case Australia) that you want to compare service providers for, and the website brings up the necessary information, with a few disclosures:

  • Netflix download speeds are likely to be slower during primetime hours (i.e. early evenings). So the speeds you can see on its website may actually be higher at certain points like early morning and mid-afternoon, as fewer people are likely to be tuned in.
  • The absolute minimum internet speed required watching Netflix is 0.5Mbps, but this will give a poor image quality. The higher your speed, the more consistently high-quality stream you’ll get.

On the whole, speeds have improved dramatically in less than a year. All six/seven major providers in Australia have improved speeds – Telstra most dramatically. Australia’s largest telco rose from the mid-2Mbps mark in mid-2017 to nearly 4Mbps in August 2018. Optus previously held the top spot for about 18 months in a row, but recently has had to deal with Exetel and Telstra usurping it. Below are some plans from all the mentioned providers; some of these are sponsored products:

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Exetel

NBN Standard Plus Unlimited (12 month contract)

  • NBN Standard Plus Evening Speed (NBN50/20)
  • $20 Upfront

min. cost $739.88 over 12 months

UnlimitedMax Data**/billing period $59.99Advertised Data^^/billing period Go To Site
TPG Logo

NBN50 SL

  • Standard Plus 50/20 Speed
  • $99.95 setup fee on no lock-in contracts

min. cost $199.94 over 1 month

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
iiNet Logo

Advanced

  • Standard Plus 50/20 speed
  • Fetch included

min. cost $1,919.76 over 24 months

UnlimitedMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site
Telstra Logo

Unlimited + Streaming

  • Standard Plus 50/20 Speed
  • $99 connection fee for new customers
  • Unlimited local, national & mobile calls included
  • Telstra TV & 24 Months Foxtel Now included

min. cost $2,475 over billing period

UnlimitedMax Data**/billing period $99Advertised Data^^/billing period Go To Site
iPrimus Logo

Entertainment Supercharged

  • Standard Plus 50/20 Speed
  • $55 activation fee + $15 P&H

min. cost $2,160 over 24 months

UnlimitedMax Data**/billing period $90Advertised Data^^/billing period Go To Site
Optus Logo

90 Plan

  • Standard Plus Evening Speed (NBN 50)
  • $99 upfront fee
  • Includes Fetch TV + channel pack and Optus Sport

min. cost $2,259 over 24 months

UnlimitedMax Data**/billing period $90Advertised Data^^/billing period
View all NBN plans listed on Canstar Blue

How does Netflix speed indexing work?

Netflix periodically publishes its own speed index to measure and rank the performance of each of the biggest Australian internet service provider in terms of how well they stream its content. Netflix notes that this is a measure of ‘prime time’ Netflix streaming performance of the top six ISPs in Australia. This is not a measure of overall performance of a network, rather just how fast each service can download Netflix.

  • Your ISP may prioritise traffic differently
  • Your particular exchange may have different contention ratios to those of the neighborhood over and so on
  • Peak times are generally between 7pm and 11pm. Note that streaming outside of these hours may yield different results

Let’s find out which providers could potentially give the best Netflix-watching experience.

Netflix Streaming with Telstra

Telstra now sits at number one in regards to speed, and this is probably no surprise. The telco now features the NBN 50 speed tier on many of its plans as standard and was among the first to be more realistic about the speeds customers can expect in peak times. In mid-2016, it was only rating in the mid-twos for Mbps, meaning that Telstra has probably put a lot of time and effort into improving its infrastructure.

One of Telstra’s main selling points is that it has huge contracts with various entertainment companies to provide users with entertainment bundles. Expect to see deals like free Netflix and Stan for a set period, cheaper Foxtel plans or the inclusion of Telstra TV. Telstra has also recently launched unlimited data internet plans which takes some of the concern out of consistent Netflix streaming. However, for this you’ll be paying close to $90. If you want a cheaper deal, the next step down is a relatively low 100GB for around $70 a month.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Essential

  • Standard 25/5 Speed
  • $99 connection fee for new customers
  • Unlimited local, national & mobile calls included

min. cost $1,755 over 24 months

100GB Max Data**/billing period $69.00Advertised Data^^/billing period Go To Site
Telstra Logo

Unlimited

  • Standard Plus 50/20 Speed
  • $99 connection fee for new customers
  • Unlimited local, national & mobile calls included

min. cost $2,235 over 24 months

UnlimitedMax Data**/billing period $89.00Advertised Data^^/billing period Go To Site
Telstra Logo

Unlimited + Streaming

  • Standard Plus 50/20 Speed
  • $99 connection fee for new customers
  • Unlimited local, national & mobile calls included
  • Telstra TV & 24 Months Foxtel Now included

min. cost $2,475 over billing period

UnlimitedMax Data**/billing period $99.00Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Netflix Streaming with Exetel

Exetel currently sits at number two in Netflix’s rankings with an average performance in the mid-high threes during primetime hours. Exetel not only provides cheap mobile phone plans and some of the cheapest NBN plans out there, it also provides cheap unlimited DSL data too.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Exetel

NBN Basic Unlimited (12 month contract)

  • NBN Basic Evening Speed (NBN12/1)
  • $20 Upfront

min. cost $679.88 over 12 months

UnlimitedMax Data**/billing period $54.99Advertised Data^^/billing period Go To Site
Exetel

NBN Basic Unlimited

  • NBN Basic Evening Speed (NBN12/1)
  • $0 Upfront

min. cost $54.99 over 1 months

UnlimitedMax Data**/billing period $54.99Advertised Data^^/billing period Go To Site
Exetel

NBN Standard Plus Unlimited (12 month contract)

  • NBN Standard Plus Evening Speed (NBN50/20)
  • $20 Upfront

min. cost $739.88 over 12 months

UnlimitedMax Data**/billing period $59.99Advertised Data^^/billing period Go To Site
Exetel

NBN Standard Plus Unlimited

  • NBN Standard Plus Evening Speed (NBN50/20)
  • $0 Upfront

min. cost $69.99 over 1 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
Exetel

NBN Premium Unlimited (12 month contract)

  • NBN Premium Evening Speed (NBN100/40)
  • $20 Upfront

min. cost $1099.88 over 12 months

UnlimitedMax Data**/billing period $89.99Advertised Data^^/billing period Go To Site
Exetel

NBN Premium Unlimited

  • NBN Premium Evening Speed (NBN100/40)
  • $0 Upfront

min. cost $89.99 over 1 months

UnlimitedMax Data**/billing period $89.99Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Netflix Streaming with iiNet

iiNet provides Netflix speeds near identical to that of TPG’s – probably because it is owned by TPG – during primetime hours. It should be noted that in June 2015, iiNet was the number one ranked ISP on this list, but this does not mean iiNet has slipped – rather, the others have just caught up. Here, iiNet’s cheapest unlimited plan is around $70 a month, with voice packs a little bit extra. This price on the NBN includes NBN 12 speeds, while speed boosts start at about $10 a month extra.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
iiNet Logo

Essentials Plus

  • Basic 12/1 speed
  • Fetch included

min. cost $1,679.76 over 24 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
iiNet Logo

Advanced

  • Standard Plus 50/20 speed
  • Fetch included

min. cost $1,919.76 over 24 months

UnlimitedMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site
iiNet Logo

Ultimate

  • Premium 100/40 speed
  • Fetch included

min. cost $2,399.76 over 24 months

UnlimitedMax Data**/billing period $99.99Advertised Data^^/billing period Go To Site
iiNet Logo

Essentials Plus

  • Basic 12/1 speed
  • Plan + $79.95 activation upfront

min. cost $149.94

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
iiNet Logo

Advanced

  • Standard Plus 50/20 speed
  • Plan + $79.95 activation upfront

min. cost $159.94

UnlimitedMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site
iiNet Logo

Ultimate

  • Premium 100/40 speed
  • Plan + $79.95 activation upfront

min. cost 179.94

UnlimitedMax Data**/billing period $99.99Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Netflix Streaming with TPG

TPG tends to be pretty steady in this middle position, but still generally performs quite well. The telco currently provides speeds of around the mid-three Mbps. It’s refreshing to see that so far, Australian ISPs are gradually improving as Netflix becomes more popular. As mentioned earlier, TPG is one of the more popular ISPs despite it still being seen as an underdog compared to Telstra and Optus. TPG offers unlimited internet from about $60 a month, with voice bundles starting at about $10 extra.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
TPG Logo

NBN12 SL

  • Basic 12/1 Speed
  • $99.95 setup fee on no lock-in contracts
  • 3 Months free TPG Mobile on 18 month contracts

min. cost $1,109.82 over 18 months

UnlimitedMax Data**/billing period $59.99Advertised Data^^/billing period Go To Site
TPG Logo

NBN12 EXTRA

  • Basic 12/1 Speed
  • $99.95 setup fee on no lock-in contracts
  • 3 Months free TPG Mobile on 18 month contracts

min. cost $1,289.82 over 18 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
TPG Logo

NBN12 XXL

  • Basic 12/1 Speed
  • $99.95 setup fee on no lock-in contracts
  • 3 Months free TPG Mobile on 18 month contracts

min. cost $1,469.82 over 18 months

UnlimitedMax Data**/billing period $79.99Advertised Data^^/billing period Go To Site
TPG Logo

NBN50 SL

  • Standard Plus 50/20 Speed
  • $99.95 setup fee on no lock-in contracts
  • 3 Months free TPG Mobile on 18 month contracts

min. cost $1,289.82 over 18 months

UnlimitedMax Data**/billing period $69.99Advertised Data^^/billing period Go To Site
TPG Logo

NBN100 SL

  • Premium 100/40 Speed
  • $99.95 setup fee on no lock-in contracts
  • 3 Months free TPG Mobile on 18 month contracts

min. cost $1,649.82 over 18 months

UnlimitedMax Data**/billing period $89.99Advertised Data^^/billing period Go To Site
TPG Logo

NBN100 XXL

  • Premium 100/40 Speed
  • $99.95 setup fee on no lock-in contracts
  • 3 Months free TPG Mobile on 18 month contracts

min. cost $2,009.82 over 18 months

UnlimitedMax Data**/billing period $109.99Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Netflix Streaming with Dodo/iPrimus

Dodo and iPrimus – as part of the Vocus Communications group – have slipped to sixth. On the plus side though, both Dodo and Primus both tend to offer some of the cheaper and simpler unlimited plans out there, with Dodo offering unlimited data from around $60 a month. If cost is more of a concern than flat-out speed for Netflix, Dodo and Primus may be more suited to you.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Dodo Logo

Unlimited Plan

  • NBN Basic Evening Speed (NBN12)

min. cost $1,440 over 24 months

UnlimitedMax Data**/billing period $60Advertised Data^^/billing period More Details
Dodo Logo

Unlimited Plan – Turbo

  • NBN Standard Evening Speed (NBN25)

min. cost $1,560 over 24 months

UnlimitedMax Data**/billing period $65Advertised Data^^/billing period More Details
iPrimus Logo

Unlimited Basic

  • Basic 12/1 Speed
  • $60 modem on 12 month plan

min. cost $1,680 over 24 months

UnlimitedMax Data**/billing period $70Advertised Data^^/billing period Go To Site
Dodo Logo

Unlimited Plan – Supercharged

  • Standard Plus Evening Speed (NBN50)

min. cost $1,800 over 24 months

UnlimitedMax Data**/billing period $75Advertised Data^^/billing period More Details
iPrimus Logo

Unlimited Supercharged

  • Standard Plus 50/20 Speed
  • $60 modem on 12 month plan
  • 1 Month Free, Bonus 2000 international minutes or unlimited calls to AU Numbers on 24 month contracts

min. cost $1,920 over 24 months

UnlimitedMax Data**/billing period $80Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Netflix Streaming with Optus

After a long reign at the top, Optus has slipped a bit. However, don’t be alarmed as it’s only a little off the mark of Exetel and Telstra, and could very well take top spot again next time. If that’s enough to sway you, then check out some of the cheapest unlimited plans courtesy of Optus. The $90 plan also includes a Fetch TV set top box with Optus Sport included; it’s a boon for all the English Premier League fans out there, as Optus retains the rights now. $70 also gets you NBN 50 speeds, while top tier speeds can be had from about $100 per month.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

70 Plan

  • Standard Plus Evening Speed (NBN 50)
  • $99 upfront fee

min. cost $1,779 over 24 months

UnlimitedMax Data**/billing period $70Advertised Data^^/billing period
Optus Logo

90 Plan

  • Standard Plus Evening Speed (NBN 50)
  • $99 upfront fee
  • Includes Fetch TV + channel pack and Optus Sport

min. cost $2,259 over 24 months

UnlimitedMax Data**/billing period $90Advertised Data^^/billing period
Optus Logo

70 Plan + speed boost

  • Premium Evening Speed (NBN 100)
  • $99 upfront fee

min. cost $2,499 over 24 months

UnlimitedMax Data**/billing period $100Advertised Data^^/billing period
Optus Logo

90 Plan + speed boost

  • Premium Evening Speed (NBN 100)
  • $99 upfront fee
  • Includes Fetch TV + channel pack and Optus Sport

min. cost $2,979 over 24 months

UnlimitedMax Data**/billing period $120Advertised Data^^/billing period
View all NBN plans listed on Canstar Blue

How does Australian internet compare globally?

To put it frankly, Australian internet in terms of Netflix speeds is lacklustre. Even compared to internet providers in New Zealand, where the top ranking ones get around 3.8Mbps in peak times, Australia is falling behind. New Zealand also benefits from having pretty much the same speeds across all of the top providers, thanks to its fibre infrastructure that spans most of the nation, while ISPs don’t have to pay CVC costs like Aussie providers do for our own NBN. Top providers in other countries fetch speeds of:

  • USA: 4.26Mbps
  • UK: 4.25Mbps
  • Netherlands: 4.20Mbps
  • Romania: 4.20Mbps
  • Singapore: 4.11Mbps
  • Germany:  4.02Mbps
  • New Zealand: 4.01Mbps
  • France: 4.00Mbps
  • Japan: 3.95Mbps
  • Canada: 3.83Mbps

Most of us probably know that Asian and European countries also do quite well in speed rankings, with Australia performing hilariously badly compared to some of the top nations on these continents. Romania is even ahead of us a lot of the time. Australia is also behind the US, where providers often rating in the fours for peak time Netflix speeds. In any case, Australia on a global scale has a bit of work to do. Netflix stresses that this isn’t a measure of general broadband speed, rather a measurement of prime time Netflix performance of particular ISPs.

Is it worth upgrading my internet for Netflix?

Spending money to save money is almost never an instant process. Say you’ve found a great, cheap plan with adequate data that suits your budget it likely makes little sense to upgrade to a more expensive plan just for the sake of getting unmetered Netflix. However, if you’re reaching the end of the month pulling your hair out trying to conserve data, you might find it worth your money to upgrade to a plan with unmetered content. That way you’re preventing a lot of heartache about something that can chew through lots of data.

We suspect the best option is to find an unmetered plan that is similar in price to your current one. In this instance, Optus is one of the more expensive providers to offer Fetch TV, but its entertainment bundles may entice you over. iiNet, Dodo and Internode are cheaper – much cheaper in fact – but offer far less in terms of entertainment bundles. By the time you pay for all of these streaming services separately, you might find it more economical to just opt for another provider. Either way, these four providers seem to be the best options for Netflix viewing as their speeds lead the charge and their streaming is unmetered, thus providing you with a superior all-round Netflix experience. However, the lure of Telstra with both Telstra TV and the best Netflix speeds is undeniable.

Compare Internet Providers

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