Amaysim Mobile Phone Plans Review

Amaysim has a reputation for providing great-value phone plans, quality customer service, plus nifty bonuses like free next-day SIM card delivery, or even same-day delivery if you live in certain parts of Sydney or Melbourne. You can also get going with Amaysim by picking up a SIM card in your local Coles supermarket.

Amaysim has been in the telco game since 2010, and since its launch has established itself as one of the best-known and most popular alternatives to Telstra, Vodafone or Optus. With a small but impressive range of SIM-only plans on offer, Amaysim offers simplicity and flexibility: there’s no lock-in contracts, and SIM cards can be picked up from retailers including Coles, Woolworths, 7-Eleven and Australia Post.

Currently, all Amaysim plans are offered as prepaid, meaning up you’ll pay for your usage upfront. This is a great way to avoid unexpected overages, and you can set up automatically-renewing payments to ensure you’re never without service.

With standard mobile plans starting from $10 per 30 days, up to $50, there’s affordable options for almost every type of phone user. Amaysim also provides easy account monitoring and data usage records via its customer app, and is known for offering consistently high levels of customer service and support.

Overall, if you’re looking for a great value SIM plan, Amaysim is definitely worth checking out. Here’s everything you need to know about Amaysim’s SIM-only plans.

Amaysim plans at a glance

Although Amaysim previously offered postpaid service, the telco has switched its focus to provide prepaid-only to new customers. However, you’ll still get the same coverage and inclusions, plus the added benefit of bill shock prevention (with the option to add extra data or features at any time).

All Amaysim plans are bring-your-own-phone (SIM only) and month-to-month. If you’ve got an unlocked 3G or 4G capable phone, you should have no issues bringing it to Amaysim.

The following table shows all published Amaysim prepaid plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

What does Amaysim offer?

Along with the standard national talk, text, and data inclusions, selected Amaysim plans also included unlimited international calls to ten countries, plus additional minutes to a further 22 destinations.

There are not setup costs or standard SIM delivery fees, and extras such as add-on data and international roaming are available. A quick checklist of what you will and won’t find on Amaysim plans is below.

Amaysim network and coverage

Amaysim is an Optus Mobile Virtual Network Operator (MVNO), meaning it offers service on Optus’ 3G and 4G Plus networks. So if you move to Amaysim, you’ll get similar coverage and data speeds as you would on an Optus plan.

Optus’ mobile network covers 98.5% of the Australian population – just behind Telstra, and ahead of Vodafone. The telco has also been stepping up its rural coverage in recent years, and has committed to investing one billion dollars to improve service in regional and remote areas in 2018.

More than 2,200 new Optus towers have been built in over one thousand regional towns, and almost 1,500 existing towers have been upgraded – so even if you don’t live in one of the major cities, Optus is working to keep you connected.

Features and bonuses

Amaysim plans don’t come with the perks you’ll find from higher-priced telcos, such as data-free streaming or free music subscriptions. However, Amaysim does include free international on several plans, plus add-on data and auto-recharge options.

• International calls: Amaysim’s $30, $40, and $50 unlimited plans all include unlimited standard calls to the following ten countries: China, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, South Korea, United Kingdom, and United States. Both the $40 and $50 options also include 300 minutes of standard calls to a further 22 countries, including Canada, Greece, Indonesia, Ireland, Philippines, Thailand and Vietnam.
• Add-on data: Additional data can be added to your plan at any time, at a rate of $10 per gigabyte.
• Auto-recharge: All unlimited Amaysim plans feature automatic renewal every 28 days.
• International roaming: Amaysim customers can use their service overseas in selected countries, but you’ll need to enable this service before you leave. Roaming rates are expensive – calls start at $1 per minute, and data from $0.50 per megabyte (or $512 per gigabyte) – so you may prefer to buy a travel SIM if you’re planning to use your phone outside of Australia.

Individual products

Amaysim Unlimited 1GB

Priced at just $10 every 28 days, Amaysim’s entry-level plan features unlimited talk and text in Australia to standard numbers, plus 1GB of data. It’s a good option for anyone who needs an unlimited call and SMS allowance, but doesn’t require much data.

Amaysim Unlimited 5GB

If you need a little more data each month, Amaysim’s $20 plan bumps up your allowance to 5GB, and also features unlimited standard calls and text within Australia.

Amaysim Unlimited 30GB

Craving lots of data? Amaysim’s 30GB plan offers plenty of gigabytes to get you through the month. Priced at $30, this plans also includes unlimited Aussie talk and text, plus unlimited standard calls to ten selected countries.

Amaysim Unlimited 45GB

If 10GB isn‘t quite enough, you can quadruple your data on the 45GB Amaysim plan for just $10 more each month ($40). This plan also includes unlimited calls to ten countries, plus unlimited standard Australian talk and text.

Amaysim Unlimited 60GB

Featuring 60GB of data each month, Amaysim’s $50 plan also throws in unlimited calls to ten countries, as well as 300 extra international calling minutes. You’ll also get unlimited standard talk and text within Australia.

Amaysim Basic PAYG

If you’re an infrequent user, or just need a back-up SIM plan in case of emergencies, Amaysim also offers a $10 pay-as-you-go plan. Credit lasts for 365 days, and you can add credit monthly or opt to pay on a postpaid basis. Call rates are from $0.15 per minute to standard Australian numbers, with texts priced at $0.15 for SMS and $0.49 per MMS. If you need data, you can add 1GB for $10, or pay a rate of 15.4 cents per megabyte.

Amaysim contact details/customer support

Need some help with your Amaysim plan or service? The telco offers several contact and support options, including:

• General customer support: 1300 808 300
• Live chat
• Email: service@amaysim.com.au
• Facebook: https://www.facebook.com/amaysim
• Twitter: @amaysimAU
• Amaysim app for both iPhone and Android

How does Amaysim compare?

If you’re interested in Optus network coverage, but want to shop around first, there are quite a few similar MVNOs offering cheaper SIM-only plans – check out the list below:

• Southern Phone
• Moose Mobile
• OVO Mobile
• Yomojo
• Vaya
• Catch Connect
• Coles Mobile
• Dodo
• Exetel
• iiNet
• Jeenee Mobile
• SpinTel

Is Amaysim a good deal?

When all is said and done, Amaysim continues to be one of the most popular and innovative MVNOs in the market. Providing easy-to-understand and value-packed plans, allied with reputable customer service, it’s hard to beat Amaysim as an all-round package. However, it’s also worth keeping an eye on some of its low-cost rivals, which also offer competitive plans and prices on the Optus network.

Overall, Amaysim’s range of plans cover most usage types, and its 60GB for $50 plan is a great deal if you’re serious about streaming and downloading. The inclusion of unlimited international calls to selected countries on Amaysim’s $30, $40, and $50 plans is also great news for customers with loved ones overseas, although the lack of affordable travel roaming options means you’ll probably prefer not to use your service outside of Australia.

Amaysim’s simple, flexible plans are worth a look if you’re after a prepaid service that keeps you in control. But as always, it pays to shop around before shelling out for a new SIM and plan.

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• SIM Only Plans Compared
• Excess Data Charges Explained

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What do customers think about Amaysim mobile plans?

In 2019, Australians gave Amaysim 5 out of 5 stars for Overall Customer Satisfaction in prepaid mobile plans.