Moose Mobile Phone Plans Review

Moose Mobile has been around for some time, previously as a refurbished mobile phone seller. It no longer offers this service, but instead has burst onto the scene as one of the most competitive and attractive postpaid phone plan providers in Australia. As a Mobile Virtual Network Operator (MVNO) on the Optus 3G, 4G and 4G Plus network, Moose Mobile provides the same coverage as Optus’ own plans, reaching 98.5% of the population.

If you’re after a SIM-only plan — whether that’s a no-contract month-to-month plan, or on a 12-month contracts — Moose Mobile offers range of affordable options, with anywhere between 1GB and 80GB of data available. However, there are a few differences between monthly and yearly offerings.

Below is a comparison of what Moose Mobile plans offer, and the difference between the two options.

Moose Mobile plans at a glance

Moose Mobile has seven month-to-month postpaid SIM-only plans on offer, with prices increasing as you add more data. Unlimited calls and texts in Australia come as standard on all but the cheapest deal.

There are also seven 12-month plans, making for an entire suite of 14 SIM-only plans.  To give you an idea just what you can get with Moose Mobile, the below table features a selection of month-to-month plans.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 8.80 SIM Only

  • 200 minutes standard national calls
  • Unlimited standard national and international SMS
  • Special offer: First month free on select month-to-month plans for a limited time. Terms apply.

min. cost $8.80 over one month plan period

1GBMax Data**/billing period $8.80Advertised Data^^/billing period Go To Site
Moose Mobile Logo

Moose 24.80 SIM Only

  • Unlimited standard national calls
  • Unlimited national and international SMS

min. cost $24.80 over one month plan period

10GBMax Data**/billing period $24.80Advertised Data^^/billing period Go To Site
Moose Mobile Logo

Moose 29 SIM Only

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • $300 international credit

min. cost $29 over one month plan period

15GBMax Data**/billing period $29Advertised Data^^/billing period Go To Site
Moose Mobile Logo

Moose 49 SIM only

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • $300 international credit

min. cost $49 over one month plan period

40GBMax Data**/billing period $49Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose Mobile offers a very handy smartphone app that includes a dashboard showing data usage and plan expiry period, explaining exactly how much data you have used. If your data usage is ahead of your expiry period, you might need a bigger plan, and vice versa as excess data is billed at 1.5c per megabyte. If you need to upgrade or downgrade your month-to-month plan, you’ll get two free plan changes per year, but there is an early termination fee on all 12-month contracts.

The two cheapest plans on a month-to-month basis are also periodically discounted for the first month, making for an enticing deal. So if you’re interested in these plans, keep an eye out to see what the current offers are.

The 12-month plans do have some perks, as you’ll find that these plans give you either more data for the same price, or you’ll be able to get the same amount of data for a few dollars less per month. If you wanted to opt for the 1GB plan, you’ll get unlimited standard Australian calls on the 12-month contract, compared to 200 minutes if you opt for the month-to-month equivalent, but the month-to-month version is $1 cheaper.

While the month-to-month options are great if you want a short-term SIM plan with no obligations, there are advantages if you’re willing to commit to the 12 months.

What does Moose Mobile offer?

While Moose Mobile is more of a no-frills provider, it’s great if you find yourself overwhelmed and confused by plans from other telcos. With a focus on offering no lock-in contracts and more flexibility, the simple and straightforward plans are refreshing. You won’t get hit with any setup fees, and billing occurs monthly, rather than on a 28 or 30-day cycle. The advantage to monthly billing is that you’ll only be billed 12 times each year, unlike with 28 or 30-day cycles (where you’ll often get 13 bills over 12 months).

If keeping in touch with overseas friends and family is important, all plans include unlimited international SMS and MMS, while some of the top-level plans include international call credit. If you’re travelling, you also have the option to pay an upfront international roaming fee of $200, which acts as credit while you’re overseas. However, you should always check the roaming rates before activating this option, to make sure it’s right for you while you travel.

There are a good range of plans available with varying data amounts, so you won’t have trouble finding a plan to suit you. Plus, there is a mobile app that makes it easy to manage your plan and check your data usage.

Moose Mobile
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

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Moose Mobile network and coverage

Moose Mobile operates on the Optus network, and provides access to Optus’ 3G and 4G Plus services. With around 98.5% of the population covered, most Australians will have no problems with their coverage on a Moose Mobile plan.

Features and bonuses

All of the Moose Mobile 12-month contracts come with unlimited national SMS and MMS, along with unlimited national calls to mobile, landline, 1800 and 13/1300 numbers. While the month-to-month Moose 8.80 does feature a limit on call minutes (200 per month), all other no-contract options include unlimited talk, and all month-to-month plans also include unlimited national SMS and MMS.

  • International calls: Selected Moose Mobile plans include either $300 (on month-to-month options) or $400 (on 12-month plans) of international call credit each month. The Moose Mobile website has a list of international call rates available.
  • International SMS and MMS: Every Moose Mobile plan – whether it’s month-to-month or a 12-month plan –  includes unlimited international SMS and MMS.
  • International roaming: Activate international roaming, and you can keep using your Moose Mobile plan when you head overseas. You’ll have to pay $200 upfront, but this goes towards your roaming credit. Check the Moose Mobile site for international roaming rates and applicable countries before activating.

Moose Mobile month-to-month plans

Moose 8.80 SIM Only Plan

The cheapest plan on offer includes 1GB of data on the Optus 4G Plus network, plus unlimited Australian and international SMS and MMS. You’ll only get 200 minutes of national calls, but if you’re not big on calls and don’t use much data, it’s good value for under $10.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 8.80 SIM Only

  • 200 minutes standard national calls
  • Unlimited national and international SMS
  • Special offer: First month free on select month-to-month plans for a limited time. Terms apply.

min. cost $8.80 over one month plan period

1GBMax Data**/billing period $8.80Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 14 SIM Only Plan

As one of the cheapest unlimited plans available in Australia at $14 per month, you’ll get unlimited national calls, national and international SMS and MMS, plus 2GB of data. It’s a good option for light phone users, including seniors and kids, who don’t require loads of data.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 14 SIM Only

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • Special offer: First month free on select month-to-month plans for a limited time. Terms apply.

min. cost $14 over one month plan period

2GBMax Data**/billing period $14Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 19 SIM Only Plan

Looking for a plan with a bit more data but still under that $20 mark? For $19 per month, you’ll get unlimited national calls, national and international SMS and MMS, plus 4GB of data. It’s a good option for average phone users who don’t require loads of data.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 19 SIM Only

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • Special offer: First month free on select month-to-month plans for a limited time. Terms apply.

min. cost $19 over one month plan period

4GBMax Data**/billing period $19Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 24.80 SIM Only Plan

Jumping up to $24.80 will get you a decent data increase, with 10GB to use each month on top of the same unlimited talk and text deals.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 24.80 SIM Only

  • Unlimited standard national calls
  • Unlimited national and international SMS

min. cost $24.80 over one month plan period

10GBMax Data**/billing period $24.80Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 29 SIM Only Plan

Moose Mobile’s $29 plan includes 15GB of monthly data, plus unlimited talk and text. It’s a good amount for moderate data users, and also features $300 of international talk credit.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 29 SIM Only

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • $300 international credit

min. cost $29 over one month plan period

15GBMax Data**/billing period $29Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 39 SIM Only Plan

Moose Mobile’s $39 plan includes 25GB of monthly data, plus unlimited talk and text and $300 in international credit. If you enjoy using your phone for YouTube or Netflix on the commute, this is a great option that will give you plenty of gigabytes each month.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 39 SIM Only

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • $300 international credit

min. cost $39 over one month plan period

25GBMax Data**/billing period $39Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 49 SIM Only Plan

In addition to unlimited talk and text, you’ll get a huge 40GB of data on this plan; all of which is available at 4G Plus speeds. Moose’s $49 plan also includes $300 in international credit.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 49 SIM only

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • $300 international credit

min. cost $49 over one month plan period

40GBMax Data**/billing period $49Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose Mobile 12-month plans

Moose 9.80 12-month Plan

The cheapest of the 12-month plans, while 80c more than its month-to-month counterpart, you’ll still unlimited calls to Australian mobile, landline, 1800 and 13/1300 numbers. This is in addition to unlimited national and international SMS and MMS, plus 1GB of data.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 9.80 SIM Only – 12M

  • Unlimited standard national calls & SMS
  • Unlimited international SMS

min. cost $117.60 over 12 month plan period

1GBMax Data**/billing period $9.80Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 14 12-month Plan

Moose’s $14 plan includes unlimited standard national talk and text, plus unlimited international texts. You’ll also get 3GB of data each month, compared to the 2GB included in Moose’s month-to-month $14 plan.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 14 SIM Only – 12M

  • Unlimited standard national calls
  • Unlimited national and international SMS

min. cost $168 over 12 month plan period

3GBMax Data**/billing period $14Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 19 12-month Plan

A few dollars more will get you double the data, bringing it up to 6GB on Moose’s $19 plan. You’ll also get unlimited talk and text in Australia, and unlimited texts overseas.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 19 SIM Only – 12M

  • Unlimited standard national calls
  • Unlimited national and international SMS

min. cost $228 over 12 month plan period

6GBMax Data**/billing period $19Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 25 12-month Plan

If you’re a moderate-to-large data user, the 25 plan with 15GB of included data is a good option. That’s less than $2 per 1GB of data, plus  unlimited local calls and unlimited national and international SMS.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 25 SIM Only – 12M

  • Unlimited standard national calls
  • Unlimited national and international SMS

min. cost $300 over 12 month plan period

15GBMax Data**/billing period $25Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 33 12-month Plan

Moose’s $33 per month 12-month plan sees the inclusion of $400 of international call credit. In addition to the unlimited talk and text, you’ll also get a massive 30GB of 4G data.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 33 SIM Only – 12M

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • $400 international call credit

min. cost $396 over 12 month plan period

30GBMax Data**/billing period $33Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 40 12-month Plan

$40 per month will get you unlimited standard national calls and texts, unlimited overseas SMS, and $400 of international call credit). Data-wise, you’ll get 50GB per month, all available on Optus’ 4G Plus network.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 40 SIM Only – 12M

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • $400 international call credit

min. cost $480 over 12 month plan period

50GBMax Data**/billing period $40Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose 50 12-month Plan

Moose’s biggest 12-month offer is its $50 plan, which features 80GB of high-speed data each month. As with other Moose plans, you’ll also enjoy unlimited standard national talk and text, $400 of international credit, and unlimited international texts.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Moose Mobile Logo

Moose 50 SIM Only – 12M

  • Unlimited standard national calls
  • Unlimited national and international SMS
  • $400 international call credit

min. cost $600 over 12 month plan period

80GBMax Data**/billing period $50Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Moose Mobile contact details/customer support

Need some help with your Moose Mobile plan or service? The telco offers several contact and support options, including:

How does Moose Mobile compare?

Moose Mobile isn’t the only telco offering Optus network coverage at lower prices. The following providers also use parts of the Optus 3G and 4G networks.

Is Moose Mobile a good deal?

Moose Mobile has quickly become one of the trendiest telcos around, but it isn’t all just a gimmick. The telco offers some of the cheapest plans on the market at various price points, backed by reliable Optus 4G network coverage in most areas. Offering great plans for data users of all kinds, its $14 (2GB and 3GB) and $25-29 (15GB) plans are arguably the best of the bunch in terms of value for money. Moose Mobile’s top-level 12-month plan is also good value if you’re data-hungry; you’ll pay just $40 a month, but have 50GB of data up your sleeve (not to mention the inclusion of international call credit).

Moose Mobile’s smartphone app is also extremely handy and easy to use. Not all telcos offer an app to track data usage alongside your expiry period, so this shouldn’t be taken for granted.

With regards to customer service, feedback from customers has been mostly positive to date. But the challenge for Moose Mobile will be maintaining these standards as it continues to grow and welcome new customers. The no-frills nature of the plans might be appealing to some, but if plans with added extras are more your style, there are other SIM-only providers which include added or optional extras.

If Moose Mobile sounds right for you, keep your eyes peeled for any special offers. This telco has been known to offer their two lowest month-to-month plans at 10c for the first month, or provide discount prices on other select plans from time to time, so you might be able to grab an even better deal if the timing is right.

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