Telstra Plus Rewards Explained

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Telcos doesn’t just offer phone plans anymore — coupled to these are exciting extras, bonuses and rewards, with Telstra one of the standout providers in this respect.

Telstra may be one of the most expensive providers in the country, but that price comes with some serious perks, notably Telstra Plus. No doubt if you’re a Telstra customer you’ve heard of the rewards program, where you can pick up new phones and gadgets based on points. But if not, or if you’re unsure what it’s all about, we’ll cover all the details you might want to know in this guide.

What is Telstra Plus?

Telstra Plus is a rewards program reserved only for Telstra customers, where you can earn points based on your spending with Telstra. Simply put, you earn points based on your ‘eligible spend’ and you can use these points towards items in the rewards store. Telstra Plus is free to join, and you can earn 10 points for every eligible $1 spent with Telstra. There are also special member offers, which you can use to earn bonus points, however keep in mind some Telstra sales won’t contribute to your points.

What is ‘eligible spend’?

‘Eligible spend’ is spending with Telstra that contributes to Telstra Plus points. Telstra has broken eligible spend down into three categories (terms apply):

  • Paying off a monthly bill for a Telstra service (after any discounts are applied)
  • Recharging a prepaid Telstra service
  • Buying a mobile handset or any hardware through Telstra monthly payments

If you’ve been thinking about signing up for Telstra, be it on a postpaid or prepaid mobile plan, or a broadband plan, we’ve put together a table of the available Telstra plans from our database below.

The following table shows selected published postpaid Telstra plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

The following table shows selected published prepaid Telstra plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

The following table shows a selection of published Telstra NBN plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool above to see plans from a range of other providers. This is a selection of products with links to a referral partner.

What about membership tiers?

This rewards program also has membership tiers involved. In a nutshell, the more you spend with Telstra, the more benefits you’ll receive and the higher on the tier list you’ll progress. Benefits that vary depending on your membership tier include discounted tickets, entertainment extras and VIP services. Tier information can be found in the table below.

Tier Spending required Benefits

Member Tier

Less than $1,499.99

  • Access to the rewards store

Silver Tier

$1,500 – $2,999.99

  • Access to the rewards store
  • One Telstra Platinum tech support call per year
  • $75 of Telstra TV Box Office credit
  • One month of Kayo basic streaming

Gold Tier

$3,000

  • Access to the rewards store
  • Ongoing Telstra Platinum tech support
  • $110 of Telstra TV Box Office credit
  • Three months of Kayo basic streaming

Entry level members will all start at the Member Tier. You can move up in the tier list at any time, or down annually, depending on your spending in that year.

How do I join Telstra Plus?

Telstra Plus is opt-in, so if you’re a Telstra customer right now, there’s a chance you’re missing out. To join, you need to be 18-years-old, have an active Telstra service, and have a Telstra ID. You can sign up online, or through the phone app. Just click or tap the ‘Join Telstra Plus’ button and follow the instructions. You can be a customer on either an eligible phone or internet service to access.

What can I get on Telstra Plus?

Below, we’ve put together a list of some of the best rewards on the Telstra Plus site, all of which you can redeem for Telstra points. You can also redeem cash and points on purchases:

  • iPhone 12: 465,000 pts, or 1,500 pts + $1,344
  • Google Pixel 5: 336,000 pts, or 5,000 pts + $984
  • Huawei P30 Pro 4GX: 402,000 pts, or 10,000 pts + $1,152
  • Samsung Galaxy S20 FE 5G: 380,000 pts, or 7,500 pts + $1,128
  • Xbox Series X Controller: 29,000 pts, or 5,000 pts + $75
  • AirPods with Charging Case: 80,000 pts, or 5,000 pts + $235
  • Telstra 5G WiFi Pro: 179,000 pts, or 5,000 pts + $576
  • Apple Pencil 2nd Generation: 76,000 pts + 5,000 pts + $205
Last updated November 20

Should I sign up with Telstra?

Telstra Plus is a pretty good reason to sign up for a plan with Telstra, but on top of this loyalty program, there are a bunch of other features for customers of Australia’s biggest telco.

Mobile Plans

Postpaid mobile plan customers can enjoy massive data inclusions, and customers on all plans except the Small plan, can enjoy access to the Telstra 5G network (provided that it’s in your area). There are no lock-in contracts and no excess data charges, with every plan technically including ‘unlimited’ data, albeit speed-capped at 1.5Mbps once you go over your monthly data allowance.

Prepaid plans are also available over a range of expiry periods. All plans come with a prepaid SIM plus unlimited calls and texts. If you’d like to compare Telstra mobile plans to the competition across both postpaid and prepaid categories, see the tables below.

Here is a selection of postpaid plans from Canstar Blue’s database with a minimum of 10GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Use our comparison tool to see a wide range of plans from other providers. This table includes products with links to referral partners.

Here is a selection of prepaid plans from Canstar Blue’s database with a minimum of 10GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Use our comparison tool to see a wide range of plans from other providers. This table includes products with links to referral partners.

NBN Plans

As for NBN plans, Telstra offers three speed tiers — 25, 50 and 100. You can pick up any plan with optional entertainment inclusions, such as Telstra TV and the Games Optimiser. Be aware that entertainment and gaming add-ons will incur additional monthly charges. You can also pick up Xbox All Access with Telstra, which is a great option if you’re a gamer and want one of the new consoles, or a console from the previous generation. You’ll get a Telstra Smart modem if you need, which you can pay off over the course of the plan, and there are no additional connection fees.

The following table shows a selection of published unlimited Standard Plus Evening Speed (NBN 50) plans on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to a referral partner.

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