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Telstra Mobile Phone Plans Review

Telstra operates Australia’s largest mobile network, covering no less than 2.4 million square kilometres of our vast, brown land. In addition to 4G coverage in major cities, Telstra also offers its 4GX service on the 700MHz spectrum for up to triple the maximum download speeds on compatible devices. However, a couple of Telstra outages in recent times have tainted the company’s reputation a little, leaving some to wonder if they would be better off elsewhere – despite the free data handouts. If you’re thinking about a new Telstra plan, or switching to Telstra from another provider, this review of Telstra phone plans is for you.

Telstra’s suite of phone plans is comprehensive. It is a ‘full service’ provider, meaning it offers all kinds of plans, from contracted ones with a new handset, to SIM only postpaid and prepaid options. The amount of detail and options these plans bring can become pretty confusing, which is why we have prepared our review of Telstra mobile phone plans to help you cut through the fine print. So, let’s take a look at Telstra’s phone plans and try to determine which offer the best value.

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Telstra Mobile Phone Plans

As Australia’s largest network provider, Telstra understandably has a massive range of plans – more than 30 of them in total! They are further broken down by whether you want prepaid, plans on a contract, or plans with no contract. This is how Telstra mobile looks:

Telstra Prepaid Plans

If you’re after a fuss-free, no-frills plan with maximum flexibility, then a prepaid plan could be the big ticket for you. Telstra has an impressive range of prepaid plans and chances are there’s one that’s right for you. They are broken down into five categories, which are:

  • Prepaid Extra: Generally plans that offer the best value included
  • Day2Day: Plans with daily credit allowances for ultimate flexibility
  • Long-Life: Plans with expiry periods longer than 30 days

Prepaid Extra

These are Telstra’s most standout prepaid plans, and something that we are sure a lot of people can get behind. Telstra’s most value-packed prepaid plans give you unlimited texts and calls, along with healthy amounts of data. Some plans even come with international call credit. If you’re after a cheap no-fuss plan on Australia’s largest network, these could be worth considering.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Prepaid Extra $30

  • Unlimited national calls & SMS, plus $5 extra credit

min. cost $30 over 28 days

2.5GBMax Data**/billing period $30Advertised Data^^/billing period
Telstra Logo

Prepaid Extra $40

  • Unlimited national calls & SMS, unlimited call to 10 countries, plus $10 extra credit
  • 5GB bonus data (ends 2 July 2018)

min. cost $40 over 28 days

5GBMax Data**/billing period $40Advertised Data^^/billing period
Telstra Logo

Prepaid Extra $50

  • Unlimited national calls & SMS, unlimited call to 10 countries, plus $15 extra credit
  • 7.5GB bonus data (ends 2 July 2018)

min. cost $50 over 28 days

7.5GBMax Data**/billing period $50Advertised Data^^/billing period
Telstra Logo

Prepaid Extra $60

  • Unlimited national calls & SMS, unlimited call to 10 countries, plus $20 extra credit
  • 10GB bonus data (ends 2 July 2018)

min. cost $60 over 28 days

10GBMax Data**/billing period $60Advertised Data^^/billing period

Day2Day Plans

From just $1 per day, Telstra’s Day2Day plan comes with unlimited calls and texts, with 100mb of data and unlimited Telstra Air WiFi data. Recharges start from $5, which lasts for 5 days before having to recharge again. You can add extras like extra data and unlimited international calls to 10 countries from $1 extra.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Day2Day

  • Unlimited national calls & SMS
  • 100mb/day, Telstra Air Wi-Fi

min. cost $5 over 5 days

100MBMax Data**/billing period $5Advertised Data^^/billing period

Long-Life Plans

These recharge packs are just traditional prepaid – five recharge amounts to choose from, each of which gives you that exact dollar value to use on calls, texts and data. The more expensive the recharge, the longer your credit lasts, up to a maximum of 365 days for the $100 recharge – and with calls costing just 30c/min, texts 30c and data 10c a megabyte, your credit ought to last quite a while. These are helpful if you rarely use a mobile phone and just need to make a few phone calls. These could be helpful for a child who walks or catches public transport to school and only needs to use the phone in emergencies. Here’s a snapshot of both the Long-Life and Simplicity plans:

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Long Life Plus $20

  • Data 10c per MB

min. cost $20 over 45 days

N/AMax Data**/billing period $20Advertised Data^^/billing period
Telstra Logo

Long Life Plus $30

  • Data 10c per MB

min. cost $30 over 186 days

N/AMax Data**/billing period $30Advertised Data^^/billing period
Telstra Logo

Long Life Plus $50

  • Data 10c per MB

min. cost $50 over 186 days

N/AMax Data**/billing period $50Advertised Data^^/billing period
Telstra Logo

Long Life Plus $70

  • Data 10c per MB

min. cost $70 over 365 days

N/AMax Data**/billing period $70Advertised Data^^/billing period
Telstra Logo

Long Life Plus $100

  • Data 10c per MB

min. cost $100 over 365 days

N/AMax Data**/billing period $100Advertised Data^^/billing period

However you look at Telstra’s prepaid mobile plans, it’s hard not to be confused. It seems that, in an effort to provide greater variety, the telco giant may have simply over-complicated the situation. You may therefore find Telstra’s post-paid SIM-only, no-contract offerings a little easier to follow.

Telstra SIM Only, No Contract Plans

Now these are plans nearly everyone can get around. Starting at $49 a month, you stand to get $500 call value plus 2GB data. However, if you’re willing to spend just $20 more you’ll get way more value included, and extra bonuses. Bonuses include Apple Music memberships, unlimited Telstra Air data and so on. Telstra has rejigged and tinkered with its plans, and if you’re willing to spend over $50 you’ll get a lot in return.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Small

  • $500 worth of calls & SMS

min. cost $49 over Monthly billing period

2GBMax Data**/billing period $49Advertised Data^^/billing period
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Medium

  • Unlimited National Calls & SMS

min. cost $69 over Monthly billing period

15GBMax Data**/billing period $69Advertised Data^^/billing period
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Large

  • Unlimited National Calls & SMS
  • 10GB Extra Data

min. cost $89 over Monthly billing period

20GBMax Data**/billing period $89Advertised Data^^/billing period
Telstra Logo

XL

  • Unlimited National Calls & SMS
  • 30GB Extra Data

min. cost $109 over Monthly billing period

30GBMax Data**/billing period $109Advertised Data^^/billing period

Telstra SIM Only, 12 Month Plans

This segment is a key battleground. Telstra’s 12 month plans are much the same type of deal as its no-contract plans but often with more data for less. For example,  for less than $60 a month you’ll get unlimited calls & texts and 15GB data. Data-free music streaming is also a common feature, as are Apple Music memberships.

  • If you’re willing to spend nearly $100 a month you’ll get a massive 30GB

Telstra has also teamed up with Foxtel to offer subscriptions to Foxtel Now on some of its more expensive plans. If you want your phone and entertainment needs bundled in one neat package, these plans could be it.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Small

  • $500 worth of calls & Unlimited SMS

min. cost $468 over 12 month plan period

2GBMax Data**/billing period $39Advertised Data^^/billing period
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Mx*

  • Unlimited National Calls & SMS
  • 5GB Extra Data

min. cost $588 over 12 month plan period

10GBMax Data**/billing period $49Advertised Data^^/billing period
Telstra Logo

Medium

  • Unlimited National Calls & SMS
  • 10GB Extra Data

min. cost $708 over 12 month plan period

15GBMax Data**/billing period $59Advertised Data^^/billing period
Telstra Logo

Large

  • Unlimited National Calls & SMS
  • 20GB Extra Data
  • 12 Months Foxtel Now Subscription

min. cost $948 over 12 month plan period

20GBMax Data**/billing period $79Advertised Data^^/billing period
Telstra Logo

XL

  • Unlimited National Calls & SMS
  • 30GB Extra Data
  • 12 Months Foxtel Now Subscription

min. cost $1188 over 12 month plan period

30GBMax Data**/billing period $99Advertised Data^^/billing period

Telstra Phones on a Plan

Telstra’s bundled plans start at $59 a month, but with the extra phone repayment as an added cost. When you look at an iPhone 8 phone plan, the minimum you can expect to pay is around $80 a month.

  • However, keep in mind that most of the most attractive-looking plans are ‘lease’ plans
  • Lease plans give you things like discounted phone plans, extra data and other perks with the condition that you return your phone – or upgrade it – at the end of your contract

With Telstra these are called ‘Go Mobile Swap’ plans and you can upgrade your phone after 12 months if you wish. For about $80 a month, you’ll get unlimited calls and texts as standard, plus 2GB of data. The equivalent plan where you actually get to keep your phone is $10 dearer per month. You can see the difference between the two types of plans below with a base model iPhone 8 64GB phone bundled in:

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

$59 Go MobilePlus

  • Unlimited National Calls & SMS

min. cost $1416 over 24 month plan period

2GBMax Data**/billing period $59Advertised Data^^/billing period
Telstra Logo

$79 Go Mobile Plus

  • Unlimited National Calls & SMS

min. cost $1416 over 24 month plan period

5GBMax Data**/billing period $79Advertised Data^^/billing period
Telstra Logo

$99 Go Mobile Plus

  • Unlimited National Calls & SMS
  • 8GB Extra Data

min. cost $2376 over 24 month plan period

12GBMax Data**/billing period $79Advertised Data^^/billing period
Telstra Logo

$129 Go Mobile Plus

  • Unlimited National Calls & SMS
  • 15GB Extra Data

min. cost $3096 over 24 month plan period

25GBMax Data**/billing period $129Advertised Data^^/billing period
Telstra Logo

$149 Go Mobile Plus

  • Unlimited National Calls & SMS
  • 30GB Extra Data

min. cost $3576 over 24 month plan period

50GBMax Data**/billing period $149Advertised Data^^/billing period
Telstra Logo

$199 Go Mobile Plus

  • Unlimited National Calls & SMS
  • 60GB Extra Data

min. cost $4776 over 24 month plan period

100GBMax Data**/billing period $199Advertised Data^^/billing period

How does Telstra compare to other providers?

With such a big range of plans, Telstra is well-poised to be one of the stronger performers against a growing number of competitors. So let’s see where it sits, who it beats, and who – if anyone – offers superior value.

Telstra Prepaid Plans Compared

Telstra’s large range of prepaid plans may even be too large. With a swathe of them simply using dollar values, it’s hard to compare as different companies charge for calls, text and data differently. We assume most users would just want something cheap and easy if opting for a prepaid plan, and while Telstra does offer this, other providers may go one better. In the prepaid plan world, ALDI Mobile and Kogan as well as main rival Vodafone offer some exciting plans. Telstra benefits from regularly offering things like bonus data and other perks that smaller MVNOs often cannot match.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Prepaid Extra $50

  • Unlimited national calls & SMS, unlimited call to 10 countries, plus $15 extra credit
  • 7.5GB bonus data (ends 2 July 2018)

min. cost $50 over 28 days

7.5GBMax Data**/billing period $50Advertised Data^^/billing period
Vodafone Logo

$50 Data Combo

  • Unlimited National Calls & SMS

min. cost $50 over 28 day billing period

12GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Amaysim Logo

Unlimited 20GB

  • Unlimited National Calls & SMS,
  • Unlimited to 10 countries, 300 minutes to 22 countries

min. cost $50 over 28 day billing period

20GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Kogan Logo

Extra Large

  • Unlimited National Calls & SMS

min. cost $49.90 over 30 day billing period

23GBMax Data**/billing period $49.90Advertised Data^^/billing period More Details

Telstra SIM Only, No Contract Plans Compared

This is where MVNOs tend to shine, and as you can see, unlimited calls & texts plus 10GB data can be found for less than $40 these days.  However, if you’re willing to spend over $50 Telstra rewards you with lots of extra data. If you’re after a cheap, no-fuss plan, look to providers such as Yomojo, Vaya and Amaysim.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Large

  • Unlimited National Calls & SMS
  • Unlimited to 15 countries
  • 10GB bonus data

min. cost $89 over 1 month plan period

20GBMax Data**/billing period $89Advertised Data^^/billing period
Yomojo Logo

10GB Plan

  • Unlimited National Calls & SMS

min. cost $34.90 over 30 day plan period

10GBMax Data**/billing period $34.90Advertised Data^^/billing period More Details
Vaya Logo

Unlimited 10GB

  • Unlimited National Calls & SMS

min. cost $204 over 6 Months

10GBMax Data**/billing period $34Advertised Data^^/billing period More Details
Amaysim Logo

UNLIMITED 15GB Prepaid

  • Unlimited National Calls & SMS

min. cost $40 over 28 day billing period

15GBMax Data**/billing period $40.00Advertised Data^^/billing period More Details

Telstra SIM Only, 12 Month Plans Compared

In this space, Telstra works hard to make sure it remains on top of the pile. However, if you’re willing to sign up for 12 months, 5GB of data comes in at less than $30 a month these days. Such providers to offer this are Exetel, Moose Mobile and Vodafone. If your budget is $50, these providers may be worth a look into. Exetel and Moose are Optus Network MVNOs and are well worth a look into if ‘bang for buck’ is your thing. At the other end of the spectrum, Vodafone and Telstra duke it out for supremacy and included data is a key battleground. Vodafone seems to win out in terms of data a lot of the time, but Telstra offers other perks like its expansive Telstra Air network and international credit.

Keep in mind; if your budget is a bit higher, Telstra goes one further to include Foxtel packs as part of its plan deal.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Large

  • Unlimited National Calls & SMS
  • 20GB Extra Data
  • 12 Months Foxtel Now Subscription

min. cost $948 over 12 month plan period

20GBMax Data**/billing period $79Advertised Data^^/billing period
Exetel Logo

Plus 4G

  • Unlimited National Calls & SMS
  • Unlimited Overseas SMS
  • $500 International Calls

min. cost $599.88 over 12 month plan period

23GBMax Data**/billing period $49.99Advertised Data^^/billing period More Details
Vodafone Logo

$50 Red Plan

  • Unlimited National Calls & SMS
  • 1000 minutes to Zone 1, 150 Minutes Zone 2
  • 8000 Qantas Frequent Flyer Points

min. cost $480 over 12 month plan period

16GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Moose Mobile Logo

Moose 35 SIM Only – 12M

  • Unlimited National Calls & SMS

min. cost $420 over 12 month contract

18GBMax Data**/billing period $35.00Advertised Data^^/billing period More Details

Telstra Phone Plans Compared

If you’re willing to lease your phone, rather than repay to own it, Telstra really steps it up a notch. It is now a very competitive provider across most plan price points. Keep in mind that Optus also offers lease plans, while Vodafone currently does not.

  • For just under $100 a month, Telstra offers a lease plan with a massive 20GB+ data, with which you also get lots of bonuses like international call credit, and subscriptions to Foxtel Now from time to time

MVNOs such as Southern Phone and even Woolworths Mobile come to play here with some competitive options. While Woolies does not offer any iPhone 8 plans at present, it will be interesting to see if it does down the track, and how it compares to the big providers. However, it’s hard to beat Telstra’s compelling lease plans here, and its large range of extra perks.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

$99 Go Mobile Plus

  • Unlimited National Calls & SMS
  • 8GB Extra Data

min. cost $2376 over 24 month plan period

12GBMax Data**/billing period $79Advertised Data^^/billing period
Optus Logo

$65 My Plan Flex

  • Unlimited National Calls & SMS
  • Stream Optus Sport & Nat Geo data free
  • Stream Music data free
  • 2GB Extra Data

min. cost $1560 over 24 month plan period

5GBMax Data**/billing period $65Advertised Data^^/billing period
Southern Phones Logo

Green 50

  • Unlimited National Calls & SMS

min. cost $1200 over 24 Months plus any device repayments

23GBMax Data**/billing period $50Advertised Data^^/billing period More Details
Vodafone Logo

$50 Red Plan

  • Unlimited National Calls & SMS
  • 1000 minutes to Zone 1 countries + 150 minutes for Zone 2
  • 8000 Qantas Frequent Flyer Points

min. cost $50 per month plus any device repayments

16GBMax Data**/billing period $50Advertised Data^^/billing period More Details

Are Telstra phone plans good value?

The short answer is yes – but with a few caveats. Telstra’s large range of plans means that there’s likely something out there that’s worth your money. Telstra has rejigged its phone plans to reflect the ever-competitive market.

  • In the prepaid world, Telstra does quite well but MVNOs like OVO Mobile and Amaysim may offer more data for less
  • For SIM only plans, Telstra is one of the more competitive networks, but again other providers like Exetel and Moose Mobile offer 5GB for less than $30
  • For contract plans, Telstra is hard to beat for ‘lease’ plans but is still one of the more expensive providers for plans where you get to keep your phone

Don’t let this deter you, though; Telstra is often king for extra perks, like Foxtel and unlimited Telstra Air data. On many plans you also get NRL & AFL data-free streaming, as well as music streaming and Apple Music memberships. What we’re seeing is a modern and innovative Telstra, and if you want a phone plan with a bit of everything, then Telstra – Australia’s largest telco – is tough to beat.

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What do customers think about Telstra postpaid mobile plans

In 2017, Australian customers gave Telstra 3 out of 5 stars for Overall Customer Satisfaction for postpaid mobile plans.

Telstra Postpaid Mobile Plans

Canstar Blue
Rating:
Award: Overall Satisfaction
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