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Telstra Mobile Phone Plans Review

Telstra operates Australia’s largest mobile network, covering no less than 2.4 million square kilometres of our vast, brown land. A household name for decades, Telstra is probably the first brand that comes to mind when you think of mobile plans, and with good reason: according to the company, there are over 17 million mobile services activated on its plans throughout Australia.

While Telstra is known for its extensive coverage, particularly in regional areas, it’s not the most affordable provider out there. However, the telco does throw in some great extras with selected plans, so if you’re after a mobile service with all the bells and whistles, awesome data speeds, and a reliable network — occasional outages notwithstanding — you may find the extra cost worth it. If you want to find out more about Telstra’s phone plans read on a for a breakdown of mobile, postpaid and prepaid plans, including extras, network coverage, and more.

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Telstra phone plans: a guideMan Holding Smartphone On Telstra Phone Plan

Telstra has a wide range of phone plans to suit a variety of phone plan needs. The telco has worked on simplifying it’s suite of phone plans to ensure there is enough selection for a range of different phone users, but without being too complicated. These plans can be split into three main offerings:

  • SIM-only postpaid plans (on a 12-month contract only)
  • Mobile phone plans (with a new handset on a buy/lease 24-month contract)
  • SIM-only prepaid (available on short and long-term expiry periods)

The amount of detail and options on these plans will differ from plan to plan. For example, the prepaid plans are available across different expiry periods with seven, 28, 35 and even 42-day expiry periods (not to mention the long expiry periods of six-12 months), while postpaid plans include SIM-only 12-month deals and 24-month mobile phone plans with options to lease or buy the handset.

If you are on the lookout for a new smartphone plan, Telstra offers a range of devices on its buy and lease plans, including the latest Apple iPhones, Samsung Galaxy S10 series and the Huawei P30 Pro. Telstra has also announced partnerships with several manufacturers, including Samsung, over the release of new 5G phones in 2019. If you’re excited to experience 5G technology for yourself, you’ll need to keep an eye out for when Telstra launches these 5G phones on the Australian market.

What are the best Telstra phone plans?

Choosing the best Telstra plan for you depends on what you’re looking for in a phone plan. If you’re looking to save a bit of money, Telstra might not be the telco for you, but if you’re looking for a plan with lots of included extras, Telstra certainly does pack value into its phone plans.

Here’s a snapshot of Telstra phone plans currently on offer:

Telstra Plan Data Monthly Cost Contract Term
$69 BYO Mobile Plan 60GB (30GB + 30GB bonus data) $59 ($10 credit applied) 12 months
$89 BYO Mobile Plan 90GB (60GB + 30GB bonus data) $89 12 months
Samsung Galaxy S10 128GB + $99 Mobile Lease Plan 50GB (30GB + 20GB bonus data) $114 24 months (lease plan)
iPhone XS 64GB + $79 Mobile Lease Plan 20GB (10GB + 10GB bonus data) $115 24 months (lease plan)

What does Telstra offer?

Not only does Telstra offer a wide range of plans and new handsets, but Telstra also gives its customers a long list of extras, from international call inclusions to entertainment extras — Telstra does offer a lot of perks for your money.

If you’re interested in what extras Telstra has to offer, here’s a table with some of the inclusions and options on Telstra plans:

SIM-Only plans Phones on a plan Prepaid Max plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

Telstra network and coverage

Telstra loves to talk up its mobile coverage, which is the largest in Australia. The company itself states that its mobile networks cover over 99% of the Australian population.

Currently, the telco operates 3G and 4G networks, including its extra-fast 4GX service on its 700MHz spectrum. Combined with a compatible mobile device, 4GX can supply speeds up to six times as fast as Telstra’s original 4G, and is currently available in more than 1600 towns and cities (and counting). 2018 saw the launch of the telco’s 5G mobile network, with more 5G sites being rolled out across Australia.

Telstra is also working to deliver reliable and extended coverage to customers in regional areas: rolling out mobile base stations in ‘black spot’ areas, offering coverage extension devices and satellite mobile options, and recommending ‘Blue Tick’ certified phones ideal for use in rural areas.

Below is a screenshot of Telstra’s current 4G and 3G coverage (in green and orange). More detailed coverage information can be found at Telstra.com.
Telstra Coverage Map

Telstra: plan features and bonuses

All of Telstra’s plans come with the standard national talk and text, plus data use within Australia. But sign up for selected plans, and you’ll also get access to a bunch of awesome bonuses and extras, thanks to Telstra’s many entertainment partnerships. Many of these entertainment extras are standard to the majority of Telstra’s plans, so whether you’re looking for a new phone, a SIM-only postpaid or prepaid plan, many of Telstra’s deals include these extras.

  • Data-free live sport: Customers can stream live matches from the AFL, AFLW, NRL, Hyundai A-League and Australian Netball data-free on their devices, including the NRL Grand Final and State of Origin.
  • Apple Music: Telstra offers data-free streaming of Apple Music streaming on many of it’s plans, but you will need your own subscription to access Apple Music.
  • Telstra Air: Telstra customers have access to more than one million free Telstra Air WiFi hotspots within Australia, and 19 million free Fon Spots when travelling overseas.
  • International roaming: Telstra offers International Day Passes in more than 70 eligible countries, for $5 per day in New Zealand and $10 daily in all other destinations. This pass gives you unlimited talk and text, plus 200MB of data per day, when activated outside Australia. You’ll pay $5 or $10 for each day you use the service when travelling. Some plans include international roaming allowances.

Individual products

Telstra SIM-Only postpaid plans

If you’re looking for a SIM-only phone plan for a smartphone you already own, Telstra has you covered — but you will need to commit to a 12-month contract. The telco has simplified SIM-only with three plan options, each including unlimited standard national talk and text, and generous fast data amounts.

Plan start at $49 per month, and both the $69 and $89 options include unlimited ‘peace of mind’ data, which is capped at 1.5Mbps, but ensures you’ll never pay for data overages. Both these plans also feature unlimited international talk and text to 15 countries.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

$49 Medium BYO Mobile Plan

  • Unlimited standard national calls & SMS
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $588 over 12 month plan period

15GBMax Data**/billing period $49Advertised Data^^/billing period Go To Site
Telstra Logo

$69 Large BYO Mobile Plan

  • Unlimited standard national calls & SMS
  • Unlimited calls & texts to 15 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • 30GB + 30GB bonus data
  • Special offer: $10 plan credit per month for new services and re-contracting customers

min. cost $708 over 12 month plan period

60GBMax Data**/billing period $59Advertised Data^^/billing period Go To Site
Telstra Logo

$89 Extra Large BYO Mobile Plan

  • Unlimited standard national calls & SMS
  • Unlimited calls & texts to 15 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • 60GB + 30GB bonus data
  • 2GB international data roaming

min. cost $1,068 over 12 month plan period

90GBMax Data**/billing period $89Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Telstra plans with a phone

As mentioned above, Telstra offers a selection of postpaid and prepaid plans at various price points, over several contract terms. If you’re looking to buy a new phone on a plan, you’ll need to sign a 24-month contract; however, you can choose whether to pay off your device over two years with no further obligations, or lease your phone over the same period.

Mobile Lease Plans: You’ll pay about $10 less each month for your phone, but you won’t get to own it after two years. You’re basically renting it, and will need to return it to Telstra after the lease period expires. You do have the option of upgrading to a newer phone after 12 months, but you’ll need to hand back your lease device and pay a $99 upgrade fee (or $0 after 18 months).

Mobile Buy Plans: These can be paired with any available postpaid phone, while leasing is only an option for selected high-end handsets. You will generally pay $10 more for your monthly handset payments, but you do own your phone at the end of the contract. Whether you buy or lease, your phone plan options are the same, and are listed below. What you’ll pay each month depends on how much your monthly device payments are.

You’ll notice that Telstra’s $199 Ultimate plan includes unlimited ‘best speed available’ data. Telstra is currently the only Australian provider to offer unlimited data that isn’t capped to 1.5Mbps, but you’ll need to sign up for a two-year contract — and pay almost $200 each month — for the privilege. You’ll also find that a ‘fair use’ policy applies, as with all Telstra plans.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

$59 Small

  • Unlimited standard national calls & SMS
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $1,416 over 24 month plan period

3GBMax Data**/billing period $59Advertised Data^^/billing period Go To Site
Telstra Logo

$79 Medium

  • Unlimited standard national calls & SMS
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • Includes 10GB bonus data

min. cost $1,896 over 24 month plan period

20GBMax Data**/billing period $79Advertised Data^^/billing period Go To Site
Telstra Logo

$99 Large

  • Unlimited standard national calls & SMS
  • Unlimited calls & SMS to 15 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • Includes 20GB bonus data

min. cost $2,376 over 24 month plan period

50GBMax Data**/billing period $99Advertised Data^^/billing period Go To Site
Telstra Logo

$129 Extra Large

  • Unlimited standard national calls & SMS
  • Unlimited calls & SMS to 15 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • Includes 100GB bonus data
  • 2GB international data roaming
  • Special offer: $10 monthly credit

min. cost $3,096 over 24 month plan period

160GBMax Data**/billing period $129Advertised Data^^/billing period Go To Site
Telstra Logo

$199 Ultimate

  • Unlimited standard national calls & SMS
  • *Unlimited data offered with ‘the best speeds available’
  • Unlimited international calls & SMS
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • 10GB international data roaming

min. cost $4,776 over 24 month plan period

Unlimited*Max Data**/billing period $199Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Telstra prepaid phone plans

If you’re after a fuss-free, no-frills plan with maximum flexibility, then a prepaid plan could be right for you. Telstra has an impressive range of prepaid plans, over two categories:

  • Prepaid Max: Generally, these plans offer the best included value over a range of expiry periods.
  • Long-Life Plus: Plans with expiry periods longer than 30 days with PAYG rates.

Prepaid Max

These are Telstra’s standout prepaid plans, featuring unlimited texts and calls and generous amounts of data. Plans even come with unlimited international calls to 20 popular countries, plus an included amount of Extra Credit for roaming and additional overseas calling. If you’re after a cheap-ish, no-fuss plan on Australia’s largest network, these could be worth considering.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Prepaid Max $10

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $10 over 7 day expiry

2GBMax Data**/billing period $10Advertised Data^^/billing period Go To Site
Telstra Logo

Prepaid Max $30

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $5 extra credit
  • Special offer: 10GB bonus data on your first 3 recharges (offer expires 8/7/19)

min. cost $30 over 28 day expiry

10GBMax Data**/billing period $30Advertised Data^^/billing period Go To Site
Telstra Logo

Prepaid Max $40

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $10 extra credit
  • Special offer: 15GB bonus data on your first 3 recharges (offer expires 8/7/19)

min. cost $40 over 35 day expiry

20GBMax Data**/billing period $40Advertised Data^^/billing period Go To Site
Telstra Logo

Prepaid Max $50

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $15 extra credit
  • Special offer: 15GB bonus data on your first 3 recharges (offer expires 8/7/19)

min. cost $50 over 42 day expiry

28GBMax Data**/billing period $50Advertised Data^^/billing period Go To Site
Telstra Logo

Prepaid Max $150

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $50 extra credit

min. cost $150 over 6 month expiry

60GBMax Data**/billing period $150Advertised Data^^/billing period Go To Site
Telstra Logo

Prepaid Max $300

  • Unlimited standard national calls & SMS
  • Unlimited standard calls to 20 countries
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network
  • $100 extra credit

min. cost $300 over 12 month expiry

150GBMax Data**/billing period $300Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Long Life Plus

These recharge packs are just traditional prepaid: a choice of five recharge amounts, each of which gives you that exact dollar value to use on calls, texts and data. The more expensive the recharge, the longer your credit lasts, up to a maximum of 365 days for the $100 recharge – and with calls costing just 30c/min, texts 30c and data 10c a megabyte, it could be a good option for light phone users if you’re able to ration your credit.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Telstra Logo

Long Life Plus $20

  • Data 10c per MB
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $20 over 45 day expiry

N/AMax Data**/billing period $20Advertised Data^^/billing period Go To Site
Telstra Logo

Long Life Plus $30

  • Data 10c per MB
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $30 over 186 day expiry

N/AMax Data**/billing period $30Advertised Data^^/billing period Go To Site
Telstra Logo

Long Life Plus $50

  • Data 10c per MB
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $50 over 186 day expiry

N/AMax Data**/billing period $50Advertised Data^^/billing period Go To Site
Telstra Logo

Long Life Plus $70

  • Data 10c per MB
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $70 over 365 day expiry

N/AMax Data**/billing period $70Advertised Data^^/billing period Go To Site
Telstra Logo

Long Life Plus $100

  • Data 10c per MB
  • Data-free music and sports streaming
  • Access the free Telstra Air WiFi network

min. cost $100 over 365 day expiry

N/AMax Data**/billing period $100Advertised Data^^/billing period Go To Site
View all mobile plans listed on Canstar Blue

Getting support from Telstra

Need some help with your Telstra plan or service? The telco offers plenty of contact and support options, including:

How does Telstra compare?

If you’re interested in Telstra, but want to take a lot at your other options, the following smaller carriers also offer plans on parts of Telstra’s 4G and 3G networks:

Is Telstra a good deal?

If you’re looking for the absolute cheapest plans on offer, Telstra isn’t for you. The company markets itself on being the premium Australian telco and usually prices reflect that; however, if feature-packed plans, regional coverage, and super-fast data is important to you, Telstra should tick your boxes.

Considering some of the extras that Telstra includes on its plans – such as data-free streaming of Apple Music and live sport – it’s a great option for anyone who prioritises entertainment, both on-the-go and at home. The telco is also the only Australian provider to offer unlimited full-speed mobile data, even if does come with a $199 price tag each month.

Finally, gadget lovers will appreciate the range of handsets on offer at Telstra and the option to lease higher-end devices with a view to upgrading after 12 months. Plans may be on the pricey side, but Telstra continues to offer plenty of incentives for customers who like more of the extras on their phone plans.

Related articles

 

Telstra Postpaid Mobile Plans

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