Our review compares freezers on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which freezer they think is best!
Canstar Blue surveyed 421 Australians for their feedback on the new freezer(s) they’ve purchased and used in the last three years.
The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more detailed information on our Most Satisfied Customer methodology.
Westinghouse was rated five stars for performance, value for money, features and functionality along with overall satisfaction, with four stars for design and three stars for ease of use.
Westinghouse has fed Aussies with a variety of kitchen appliances for nearly 60 years. The brand aims to keep families stocked up with practical, long-lasting products, including everything from ovens, microwaves and cooktops to fridges and freestanding dishwashers.
The brand offers both chest freezers as well as upright freezers for those looking to create a pigeon pair with a vertical fridge. This includes models with capacities as small as 86L (for a bar freezer) to as large as 702L for chest freezers. Many Westinghouse freezers are frost-free and feature full-width freezer baskets and electronic temperature controls, with select models also featuring reversible doors, quick chill functions, and a hovering door to give you time to find what you’re looking for.
Fisher & Paykel was rated four stars across the majority of categories, including features and functionality, ease of use, value for money, design and overall satisfaction, with three stars for performance.
Fisher & Paykel is one of the most globally recognised brands in the world of appliances, reeling in fans around the world with its wide range of washing machines, rangehoods, ovens, fridges, grills and other goodies for the home.
Its freezer collection includes several integrated column freezers and freestanding freezers, available in various capacities up to 442L. Integrated column freezers can be paired with other column refrigerators or used as extra freezer space. Each panel Series 11 model features ActiveSmart technology, which is said to keep food fresher for longer by storing items at a consistent and supposedly ideal temperature. There’s also the Variable Temperature Zone, allowing you to switch one of the compartments to Freeze, Soft Freeze, or Deep Freeze.
Haier was rated five stars for design, value for money, features and functionality and ease of use, with four stars for performance and overall satisfaction.
Haier works to make life easier, offering a wide range of appliances for every room. A few types of products the brand cooks up include washing machines and dryers, fridges, bar fridges, dishwashers, ovens, cooktops and rangehoods.
When it comes to keeping cool, Haier mostly sells chest freezers in a variety of sizes ranging from 91L to 705L. A few vertical freezers are also on offer, including 168L, 226L and 386L capacities, with the largest model featuring a reversible door, SuperFreeze function and external temperature control. Haier’s mid-range chest freezer – the 373L model – features an interior light, SuperFreeze functionality to lock in food freshness, and an easy-lift counterweight lid for easy access.
Hisense was rated five stars for performance and features and functionality, with four stars for value for money, and three stars for ease of use, design and overall satisfaction.
Global brand Hisense offers everything you need to deck out your home, including flat-panel TVs, air conditioners, washing machines, wine cabinets, fridges, and freezers. Hisense stocks a limited range of upright freezers with capacities varying between 155L and 384L, while its line of chest freezers includes models between 145L and 520L.
Hisense’s largest vertical freezer additionally features a Switchable System, allowing you to turn it into a fridge, with Metal Tech Cooling to ensure that the fridge keeps cool even while you’ve got the door open. Select chest freezers also come with the Switchable System functionality, with the Hybrid 300L model also featuring a boundless door design for easy cleaning, ultrathin hinges for a streamlined design and a self-standing door so you can use both hands to rummage through your food options.
Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.
The recommended temperature for a freezer is between -18°C and -20°C, although this ultimately dependent on what you’re keeping in your freezer, where your freezer is located, and the freezer itself, with temperature instructions generally found on the freezer itself, and storage instructions found on what you want to place in the freezer. If you’re not sure what temperature you should be setting, check out our guide on fridge and freezer temperature settings.
This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s freezer ratings:
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