Our review compares freezer brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which freezer brand they think is best!
Canstar Blue surveyed 367 Australians for their feedback on the freezer they’ve purchased and used in the last three years.
The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.
• Hisense
• Haier
• Westinghouse
Find more detailed information on our Most Satisfied Customer methodology.
Hisense scored five stars for performance, value for money, features and functionality, design and overall satisfaction.
Hisense Australia was established in 2006 as a subsidiary of China’s Hisense Company. It has a considerable range of consumer electronics and kitchen appliance ranges, including top- and bottom-mounted fridges, bar fridges, fridge/freezers and chest freezers. Its selection of chest freezers include 145L, 200L, 300L and 500L models, all with water drains for easier cleaning. The 145L, 200L and 300L units come with a switchable system that allows a choice between fridge or freezer capabilities.
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Haier received four stars for performance, design, value for money, features and functionality, and overall satisfaction.
Founded in China in 1984, Haier is one of the world’s biggest-selling appliances brands. Haier offers a range of laundry, kitchen and air conditioning appliances, including 14 freezer options Its smallest freezer offers 91L of volume and reversible door for use in smaller spaces, while its largest is a 705L chest freezer that’s almost 2m in length.
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Westinghouse scored three stars for features and functionality, value for money, performance, design and overall satisfaction.
Westinghouse has been a brand name in the Australian appliances space for the past 18 years, and is owned by the Electrolux group. The Westinghouse range covers kitchen, laundry and air conditioning appliances. The brand offers an online filter to help customers find the most suitable freezer for their needs, from its range of chest and single-door freezers.
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Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.
This report was written by Canstar Blue’s Home and Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Here are the past winners from Canstar Blue’s freezer ratings:
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*Prices correct as of publication date.