Best-Rated Kettles

See Our Ratings Methodology.

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Most Satisfied Customers | Russell Hobbs

Aussies have rated Russell Hobbs as the top pick in Canstar Blue’s latest kettle ratings, with five-star ratings for performance, durability, ease of use, design, features and functionality and overall satisfaction.

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How we rate kettles

Our review compares kettles on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which kettle they think is best!


Canstar Blue surveyed 1,199 Australians for their feedback on the new electric kettle(s) they’ve purchased and used in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their kettle brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a kettle brand as an individual score, NOT a combined total of all criteria.
  • Value for money: quality and longevity of product for price paid.
  • Performance: performs as described given frequency of use.
  • Durability: resistant to wear and tear caused by frequent use and/or accidental damage.
  • Ease of use: process for use is simple and efficient in achieving results, instructions are easy to understand.
  • Design: aesthetically pleasing without compromising functionality, appropriate size and weight for product.
  • Features and functionality: adequate settings and features for purpose and/or advanced settings and features that enhance performance.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.


Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction:
  • Russell Hobbs
  • Target
  • Sunbeam
  • DeLonghi
  • Breville
  • Anko (Kmart)
  • Kambrook
  • Bellini
  • Smeg

Find more detailed information on our Most Satisfied Customer methodology.


1. Russell Hobbs


RussellHobbsKettle

Ratings result

Russell Hobbs received five-star ratings for performance, durability, ease of use, design, features and functionality and overall satisfaction. It scored four stars for value for money.

Editor’s notes

Russell Hobbs is a prominent kitchen appliance brand with a wide range of modern and vintage-style kettles. The Russell Hobbs Legacy line features a vintage dome design and is available in colours including ‘charcoal’, ‘bloodstone’ and ‘lagoon’. Many Russell Hobbs kettles feature keep-warm settings, quiet-boil technology, removable anti-scale filters and LED lighting.

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2. Target


TargetKettle

Ratings result

Target scored five stars for value for money. It received four-stars for performance, durability, ease of use, design, features and functionality and overall satisfaction.

Editor’s notes

Target offers kettles in stainless-steel, plastic and matte designs, most of which are equipped with detachable filters, dry-boil protection, auto shut-off technology, water windows and rotating bases. A number of Target kettles can be purchased with a matching toaster.

3. Sunbeam


SunbeamKettle

Ratings result

Sunbeam scored five stars for durability and ease of use. It received four-star ratings for value for money, performance, design, features and functionality and overall satisfaction.

Editor’s notes

Sunbeam’s kettle range features multiple design options: traditional plastic, brushed stainless steel, glass, metal and chalky matte. Many Sunbeam kettles are equipped with ‘gentle glow’ illumination, easy-fill push-button lids, fast-boil elements, dual-shield heat resistance and water windows. Sunbeam’s kettles range in capacity from 1L to 1.7L.

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4. DeLonghi


DeLonghiKettle

Ratings result

DeLonghi scored five stars for durability. It received four-star ratings for value for money, performance, ease of use, design, features and functionality and overall satisfaction.

Editor’s notes

Italian brand DeLonghi has a range of kettles to several design aesthetics, including the Ballerina line in a design inspired by Venetian glass. This line is available in multiple colour options and has a 1.7L capacity. Many DeLonghi kettles are equipped with anti-scale filters, cordless bases, multi-level safety protection and rapid boiling.

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5. Breville


BrevilleKettle

Ratings result

Breville scored four stars in every category: value for money, performance, durability, ease of use, design, features and functionality and overall satisfaction.

Editor’s notes

Breville offers a wide variety of automatic and manual kettles, most of which feature a brushed stainless-steel finish, pre-programmed temperature settings, water windows, cordless jugs and auto shut-off capability. Breville also offers a range of kettle maintenance tools: stainless steel cleaner, kettle cleaner and descaling products.

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6. Anko (Kmart)


AnkoKettle

Ratings result

Anko scored five stars for value for money. It received four-star ratings for performance, ease of use features and functionality and overall satisfaction. The brand was rated three stars for durability and design.

Editor’s notes

Kmart’s Anko range features multiple kettle types, including classic enamel and modern smart kettles. The kettles come in clear, matte and stainless-steel designs. Most Anko kettles feature dry-boil protection, detachable filters, auto-shut off technology and water windows. A number of Anko kettles can be purchased with a matching toaster.

7. Kambrook


KambrookKettle

Ratings result

Kambrook received four-star ratings in all categories: value for money, performance, durability, ease of use, design, features and functionality and overall satisfaction.

Editor’s notes

Kambrook offers kettles for all budgets, with a range of glass and stainless-steel models available. Most Kambrook kettles are equipped with multi-directional cordless bases, one-touch lids, concealed elements for easy cleaning, boil-dry protection and water windows. Kambrook kettles range in capacity from 1.5L to 1.7L.

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8. Bellini


BelliniKettle

Ratings result

Bellini scored four stars for value for money and features and functionality. It received three-star ratings for performance, durability, ease of use, design and overall satisfaction.

Editor’s notes

Bellini offers a small range of electric kettles, many in a stainless-steel design but one of which has a diamond-facet finish kettle and chromed detailing. This model is equipped with a safety locking lid, a removable metal filter and a cordless base. Bellini’s kettle capacities range from 1.5L to 1.7L.

9. Smeg


SmegKettle

Ratings result

Smeg received four-star ratings for performance, durability and design. It scored three stars for value for money, ease of use, features and functionality and overall satisfaction.

Editor’s notes

Italian brand Smeg is known for the 1950s style and bright colour palette of its kitchen appliances. Smeg offers a sizeable kettle range that includes variable temperature kettles, allowing customisable water temperature. Smeg’s retro standard kettles feature a 1.7L capacity, while the brand’s mini alternatives hold up to 0.8L. Many Smeg kettles feature concealed heating elements, auto-shut off capability, removable limescale filters and water level indicators.

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10. Other kettle brands


Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • ALDI Ambiano
  • Birko
  • KitchenAid

  • Morphy Richards
  • Westinghouse
  • Cuisinart

Compare more products featured in our Most Satisfied Customers Awards

About our consumer experts


Kate Lockyer: Content Producer

This report was written by Canstar Blue’s Home & Lifestyle Content Producer Kate Lockyer. She has completed a Bachelor of Journalism at the University of Queensland. Kate’s been writing professionally for two years, and has worked as a content writer, media assistant and newsroom contributor for a variety of organisations and publications, including the National Family Violence Prevention Legal Service, community radio station 4ZZZ and Shelly’s Swim School.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past ratings

Here are the past winners of Canstar Blue’s kettle ratings:

  • 2023: Kambrook
  • 2022:Russell Hobbs
  • 2021: Kambrook
  • 2020: Russell Hobbs
  • 2019: Russell Hobbs

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