How to contact your energy provider: List of phone numbers


Sometimes you’ll need to contact your energy company to ask about the signing up process, or query a bill that doesn’t look right. But you can also pick up the phone to your electricity or gas retailer simply to ask for a better deal. As the old saying goes, ‘if you don’t ask, you don’t get’ – and that’s definitely true when it comes to energy.

After years of rising power prices, the government is now encouraging Aussies to contact their retailers and simply ask for a better deal, so to save you a little time and effort, Canstar Blue has compiled a list of phone numbers from electricity providers, so you can be proactive and potentially save yourself a few bucks – or even hundreds of dollars a year if you haven’t switched in a while. Sometimes a simple phone call could save you heaps, but you may also find that switching providers delivers even greater savings. Why not take a moment to jump into our energy comparison tool to compare offers in your area?

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Energy Company Phone Numbers

1st Energy Contact Number

ActewAGL Contact Number

AGL Contact Number

  • Call 13 12 45
  • Visit: AGL

Alinta Energy Contact Number

Amaysim Energy Contact Number

Aurora Energy Contact Number

Click Energy Contact Number

Commander Contact Number

CovaU Contact Number

  • Call 1300 689 866
  • Visit: CovaU

DC Power Co Contact Number

Diamond Energy Contact Number

Dodo Contact Number

Elysian Energy Contact Number

EnergyAustralia Contact Number

Energy Locals Contact Number

Enova Energy Contact Number

Ergon Energy Contact Number

Future X Power Number

GloBird Energy Contact Number

Horizon Power Contact Number

Kleenheat Contact Number

Locality Planning Energy Contact Number

Lumo Energy Contact Number

Mojo Power Contact Details

Momentum Energy Contact Number

Origin Energy Contact Number

People Energy Contact Number

Pooled Energy Contact Number

Power Club Contact Number

Powerdirect Contact Number

Powershop Contact Number

QEnergy Contact Number

ReAmped Energy Contact Number

Red Energy Contact Number

Simply Energy Contact Number

Sumo Contact Number

  • Call 13 88 60
  • Visit: Sumo

Synergy Contact Number

Tango Energy Contact Number

Why should I contact my energy provider?

There are many reasons why you should pick up the phone and call your energy provider, some of which include:

  • To query a recent energy bill if you think you’re paying too much
  • To enquire about customer rewards and other incentives, like discounts and promotions
  • To ask about getting a better deal on your electricity and gas

If none of the actions above are in your interest and it’s time to change energy providers, you can view the latest switching deals and promotions here.

What to ask your energy provider

ask your energy provider

When it comes to getting an improved deal, the only thing you really need to ask your energy retailer is: “Can I get a better deal?” This simple question is designed to help customers ensure they are getting the cheapest rates they can from their existing provider. Some energy companies provide multiple products, so it’s easy to find yourself on a plan that isn’t the cheapest. Make sure you confirm with your retailer that your deal is the best it can do.

Some other questions customers can ask their electricity and gas providers include:


Picture credits: sebra/, Monkey Business Images/

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