How to contact your energy provider: List of phone numbers

Advertisement

Sometimes you’ll need to contact your energy company to ask about the signing up process, or query a bill that doesn’t look right. But you can also pick up the phone to your electricity or gas retailer simply to ask for a better deal. As the old saying goes, ‘if you don’t ask, you don’t get’ – and that’s definitely true when it comes to energy.

After years of rising power prices, the government is now encouraging Aussies to contact their retailers and simply ask for a better deal. So, to save you a little time and effort, Canstar Blue has compiled a list of phone numbers from electricity providers, so you can be proactive and potentially save yourself a few bucks – or even hundreds of dollars a year if you haven’t switched providers in a while.

Compare Electricity Plans

Loading...

Energy Provider Contact Details

1st Energy

  • Call 1300 426 594

ActewAGL

  • Call 13 14 93

AGL

  • Call 13 12 45

Alinta Energy

  • Call 13 37 02

Amaysim Energy

  • Call 1300 808 300

Amber Electric

  • Call 1800 531 907

Aurora Energy

  • Call 1300 132 003

Bright Spark Power

  • Call 1300 010 277

Click Energy

  • Call 1800 775 929

Commander

  • Call 13 39 14

CovaU

  • Call 1300 689 866

DC Power Co

  • Call 1800 686 686

Diamond Energy

  • Call 1300 838 009

Discover Energy

  • Call 1300 946 898

Dodo

  • Call 13 36 36

Elysian Energy

  • Call 1300 810 300

EnergyAustralia

  • Call 133 466

Energy Locals

  • Call 1300 693 637

Enova Energy

  • Call (02) 5622 1700

Ergon Energy

  • Call 13 10 46

Future X Power

  • Call 1300 599 008

GloBird Energy

  • Call 1300 456 247

Horizon Power

  • Call 1800 267 926

Kleenheat

  • Call 13 21 80

Kogan Energy

  • Call 1300 005 123

Locality Planning Energy (LPE)

  • Call 1800 040 168

Lumo Energy

  • Call 1300 115 866

Mojo Power

  • Visit Mojo Power’s website

Momentum Energy

  • Call 1300 662 778

Nectr Energy

  • Call 1300 111 211

Origin Energy

  • Call 13 24 61

OVO Energy

  • Call 1300 937 686

People Energy

  • Call 1300 788 970

Pooled Energy

  • Call 1300 364 703

Powerclub

  • Call 1300 294 459

Powerdirect

  • Call 1300 307 966

Powershop

  • Call 1800 462 668

QEnergy

  • Call 1300 448 535

ReAmped Energy

  • Call 1800 326 733

Red Energy

  • Call 13 18 06

Simply Energy

  • Call 13 88 08

Sumo

  • Call 13 88 60

Synergy

  • Call 13 13 53

Tango Energy

  • Call 1800 010 648

Why should I contact my energy provider?

There are many reasons why you should pick up the phone and call your energy provider, some of which include:

  • To query a recent energy bill if you think you’re paying too much
  • To enquire about customer rewards and other incentives, like discounts and promotions
  • To ask about getting a better deal on your electricity and gas

If none of the actions above are in your interest and it’s time to change energy providers, you can view the latest switching deals and promotions here.

What to ask your energy provider

ask your energy provider

When it comes to getting an improved deal, the only thing you really need to ask your energy retailer is: “Can I get a better deal?” This simple question is designed to help customers ensure they are getting the cheapest rates they can from their existing provider. Some energy companies provide multiple products, so it’s easy to find yourself on a plan that isn’t the cheapest. Make sure you confirm with your retailer that your deal is the best it can do.

Some other questions customers can ask their electricity and gas providers include:

GOOD LUCK GETTING A BETTER DEAL!

Picture credits: sebra/Shutterstock.com, Monkey Business Images/Shutterstock.com

Share this article

Advertisement