Compare coffee pods from L’Or, ALDI Expressi, Nespresso, Moccona and Nescafe on value for money, aroma, taste, texture, packaging, variety and overall satisfaction.
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* Overall satisfaction is an individual rating and not a combined total of all ratings. By default, brands with equal overall satisfaction ratings are sorted by the mean overall satisfaction score as rated by consumers. You can click the arrows at the top of any column in the table to sort by the results in that column. Canstar Blue research finalised in March 2019, published in April 2019.
L’Or has topped Canstar Blue’s consumer ratings for coffee pods. The brand earned five-star reviews on aroma, taste, texture, packaging and overall satisfaction. It rated four stars on value for money and variety.
L’Or leads the way in coffee pod ratings
While some might be dedicated home brewers who grind up coffee beans fresh each morning, others prefer the extra sleep in and use quick and easy coffee pods instead. While your current coffee machine might dictate what brands of pods you buy, there are still a number of options to consider. Or perhaps you’ve always been an instant coffee drinker and are now ready to upgrade to a machine? Coffee pods could be the way to go.
So, which coffee pod brand do Aussie coffee lovers enjoy most? To find out, we’ve surveyed more than 400 shoppers to get their opinions about the coffee pods they’ve most recently bought, rating them on their aroma, taste and other factors, like value for money. Five big brands received the minimum sample size to be included in the ratings, but only one received five stars for overall customer satisfaction – L’Or. It earned five stars on taste, texture and packaging, as well as four stars on value for money and variety.
Best-Rated Coffee Pods
The five brands to be featured in our 2019 coffee pod review were rated in the following order for overall customer satisfaction:
2nd ALDI Expressi
ALDI Expressi, Nespresso and Moccona got four stars for overall satisfaction, while Nescafe was left on three stars. There were a number of other noteworthy results across the board. Both ALDI Expressi and Nespresso got five stars on texture, along with L’Or. Moccona and Nespresso also got five stars on taste, as did this year’s winner. ALDI Expressi was the only brand to achieve five stars on value for money and Nespresso was the only one to get five stars on variety. In addition, Moccona got top marks for aroma, alongside L’Or.
Our survey revealed that more than half (51%) of consumers need to have a coffee in the morning to help start their day, they reported. A third (32%) said they go out of their way to buy the coffee they like, and 55% generally buy the same brand. Two in five (40%) make it at home to prevent spending money in a café, while a quarter (21%) prefer home-brewed coffee over a barista-made.
About the winner – L’Or
L’Or offers aluminium capsules available in supermarkets right across Australia. These are specially designed to be used with Nespresso Original coffee machines (with the exception of U, Umilk, Expert, Expert&Milk, Prodigio and Prodigio&Milk models bought after 25 July 2016). It offers double shot and single shot capsule sizes with intensity levels ranging from 5 to 13. Expect a variety of flavours including floral and fruity, intense and spicy as well as nutty and complex. Each range comes in a pack of 10.
In addition, L’Or has a free recycling program, which allows customers to send empty capsules to TerraCycle to give them a second life. All of L’Or’s blends are stated to be made from coffee grown according to sustainable production methods and are 100% UTZ certified.
Canstar Blue surveyed 3,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who have purchased coffee pods to consume at home the last 3 months – in this case, 483 people.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.