Canstar Blue’s first-ever review of home security systems compares Samsung, Ring, Google Nest, Swann and ADT on their performance & reliability, ease of installation & use, connectivity, design & appearance, features & functionality, value for money and overall satisfaction.
See our Ratings Methodology.
If you’re wanting to better protect your home and valuables, having surveillance on your property 24/7 could be your best bet. In fact, installing a home security system can not only keep your house and family safe from potential break-ins and give you remote access to your humble abode, but it can also help manage hazardous risks (i.e. fire, gas leaks, etc.) and reduce your home insurance premiums.
It’s a no-brainer really, and perhaps the reason nearly half of our survey respondents (45%) said they felt safer after installing security equipment in their home, while 34% even researched security systems before buying. If you’re sold on finding the best-value home security system to protect and monitor your property, we’ve done the hard yards for you, by seeking the opinions of more than 400 Aussie homeowners who’ve purchased and installed a home security system in the last three years. Their feedback is reflected by the star ratings you see above, with each brand rated on factors including performance & reliability, ease of installation, connectivity, features & functionality, ease of use, design & appearance, value for money and overall satisfaction.
So, what’s the go? Samsung was rated best for home security systems, and was the only brand to receive a five-star review, in not one but ALL categories mentioned.
Here are the best home security systems in Australia, as rated by consumers in Canstar Blue’s inaugural review:
Samsung topped our ratings for home security systems, earning five-star reviews for performance & reliability, ease of installation, connectivity, features & functionality, ease of use, design & appearance, value for money and overall satisfaction. It was the only brand to get full marks in any category.
Meanwhile, Ring and Google Nest finished with a solid four-star rating for overall satisfaction, and Swann and ADT landed on three stars overall.
For details on the brands rated in our report, read on.
Alongside smartphones and TVs, Samsung offers a range of smart home monitoring gadgets including baby monitors, CCTV cameras and smart security systems, including a smart doorbell that can be synched with your TV or smart fridge using the SmartThings app. This allows you to see who’s at the door on your QLED TV screen, so that you can confidently ignore pesky door knockers or rush to get your Uber Eats delivery.
Most Samsung security cameras come with Samsung’s free iPOLis mobile app, which helpfully brings surveillance video right to your iOS or Android tablet or smartphone, even allowing you to oversee multiple systems in various locations at once. Samsung’s Smart Viewer also allows video monitoring from all points around the globe on a single screen.
Ring offers a wide range of home security kits, including video doorbells, indoor and outdoor security cameras, alarm systems and accessories. The brand’s flagship product is the Ring Video Doorbell, which now comes with HD vision and improved motion detection. This nifty device detects motion when people come to your home and sends notifications to your phone, tablet or PC, so that you can see, hear and speak to visitors in real-time from anywhere.
Ring also offers indoor and outdoor CCTV cameras with a small footprint which means you can stay incognito while keeping watch on your property. The indoor camera features a simple plug-in installation, while the Stick Up Cam is a bit more versatile and comes with several power outputs and placement options.
Google Nest is the tech giant’s brand of smart home products, which includes everything from smart speakers and streaming devices, to home security systems including smart doorbells, cameras and smart locks.
If you’re looking for a smoke alarm that thinks before it speaks, Google Nest offers the Nest Protect Smoke and CO Alarm, featuring a split‑spectrum sensor that can detect common smells like burnt toast, etc. It can connect to all smoke alarms in your home and can send voice alerts to your phone, to warn you if the smoke comes from the kitchen or bedroom. The Nest Protect is also stated to use Sound Check to quietly test its speaker and siren once a month.
Swann offers new and refurbished security solutions for homes and businesses, including smart doorbells, alarms, Wi-Fi security, drones and more. This also includes a customisable mix of wireless devices and wired CCTV surveillance systems, with video resolutions from 1080p full HD, up to 4K Ultra HD.
All of Swann’s security cameras feature True Detect, an infrared heat and motion sensor that detects activity and sends you alerts, plus various alarms, sirens and a two-way talk function. The Swann Security app also allows you to sync and control all your devices, including wired systems, wireless and powered Wi-Fi cameras.
ADT offers a wide range of home security systems that give you total (remote) control of your home from your smartphone or tablet. This includes 24/7 security alarm monitoring, interactive security, live video and more. ADT’s Live 24/7 Video allows you to get video clips sent directly to your devices via push notifications or email when the front door opens, when motion is detected or when an alarm goes off.
ADT also offers indoor and outdoor home CCTV, which can record up to 30 days of surveillance footage and connect up to eight high-res cameras to one network. You can also set up the ADT Security app remotely to control your security, home automation and video. The app is available on both Android and iOS devices.
Aussies who have recently purchased a home security system spent an average of $1,629 on their new surveillance equipment, our survey found. Over a tenth of respondents (15%) purchased top-of-the-line models and 23% bought their system on sale.
The overall cost of your home security installation will depend on a host of factors such as the type and how much hardware needs to be connected (and where), power outputs, your location, how many windows are in your home and so on. Most manufacturers these days do offer bundled discounts and payment plans, so be sure to shop around before making your final purchase decision.
Having a home security system is not a 100% fail-safe option for protecting your home from break-ins, but it goes a long way to decrease the risk, with some studies even suggesting that up to 60% of burglars would be deterred by an alarm system. There are dozens of other benefits to having a home surveillance system, including having remote access to your property, reducing your home insurance premium and of course, peace of mind.
With that being said, home security doesn’t come cheap, so if you’re thinking of investing, it’s best to undertake some serious research first to find the best system for your home and budget.
This report was written by Canstar Blue’s Home & Lifestyle Content Lead, Megan Birot. She’s an expert on household appliances, health & beauty products, as well as all things grocery and shopping. When she’s not writing up our research-based ratings reports, Megan spends her time helping consumers make better purchase decisions, whether it’s at the supermarket, other retailers, or online, highlighting the best deals and flagging anything you need to be aware of.
Canstar Blue surveyed more than 3,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who have purchased and installed a home security system at their home (note: this includes items such as security cameras, motion sensors and lockboxes, installed at a home & not for business purposes) in the last three years – in this case, 406 people.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.
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