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Accord NBN logo

Accord Internet Plans

You might be familiar with Officeworks for its office supplies stores across Australia, but did you know it also offers NBN and mobile plans? Accord is operated by Officeworks to provide businesses and homes with a reliable NBN connection, and it very well could be your next NBN provider.

The brand also offers mobile plans, but we’ll get into that in another article. Could Accord be your new NBN provider? Compare Accord NBN plans with this Canstar Blue review.

What does Accord NBN offer?

MyOwn Tel NBN Plans

Unlimited data

Top-speed NBN Plan



Call packs


Choice of contract

Included modem

Available across FTTP, FTTB, FTTN

Accord NBN coverage

Accord NBN is offered across Australia wherever a fixed-line NBN connection is available (that excludes Satellite and Fixed Wireless NBN). With the main NBN rollout now complete, coverage is widely available across Australia – but just in case you can’t get Accord’s service, make sure you check your address on the provider’s website.

Accord features and bonuses

Despite confusing plan names, Accord keeps things simple. The telco offers four NBN plans across four different speed tiers, each with unlimited data.

  • Modem: Accord offers two modems, both of which you can pay for upfront.
  • Call packs: Accord offers three call packs with different inclusions.
  • No Contracts: Accord doesn’t offer any lock-in contracts – none for NBN plans, and none for modem payments.

Like a lot of smaller providers, Accord doesn’t waste time with bundles or extras, instead offering quite a common selection of internet plans for quite typical prices. If you crave simplicity, Accord could be perfect for you.

Accord NBN plans

Accord’s NBN plans are easy to understand, as there’s only four to choose from. All plans are month-to-month with no contracts. There are no early termination fees, and there’s the option to add on a VoIP plan if you’d like to make phone calls.

The four plans are NBN 25 (Standard), NBN 50 (Fast), NBN 100 (Super Fast) and NBN 100/40 (Ultra Fast). However, don’t confuse these plan names with what’s typically called Super Fast or Ultra Fast (usually NBN 250 and NBN 1000), which Accord simply doesn’t offer.

The below table features all published Accord NBN plans from Canstar Blue’s database, listed in order of cost from lowest to highest. Use our comparison tool to see plans from a wider range of providers. These are products with links to a referral partner.

Accord home phone plans

Accord’s home phone plans are optional, and you don’t need one to sign up for an Accord NBN plan. Regardless, Accord offers three bundled voice plans. These phone plans need to be bundled with an Accord NBN plan.

Accord Customer Service & Support

If you need to get in touch with Accord, there are a few ways to do so.

  • Accord’s customer and technical support number is 1300 017 150
  • Accord’s customer service line is open from 8am to 8pm, Monday to Friday
  • Accord’s technical support line is open 24/7, 365 days a year
  • Accord’s customer and technical support email is support@accordconnect.com.au

How does Accord compare to other providers?

Accord is a standard NBN provider, offering normal plans without any contracts or hidden fees. That being said, you might be able to find a cheaper plan elsewhere, or at least get one with a discount attached. Here are some other providers that could be worth a look:

The above telcos keep simplicity in mind and don’t typically tack on unnecessary features unless you’ve asked for them. However, keep your eye out for fees, contract lengths and modem costs.

Is Accord good value for money?

Accord offers value that seems fairly middle of the range, but the simplicity offered by Accord’s plans seems hard to beat. Giving you the option to not pay for a home phone connection and instead get a cheaper deal is quite a welcome offer, and the complete lack of contracts is also a plus for customers who want flexibility and no surprise fees.

However, for the speeds and costs Accord puts forward, it might be worth looking around for NBN providers that offer discounts, such as those that provide plan discounts to new customers for the first six months.

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About the author of this page

Emma Bradstock Canstar Blue

This page was written and is regularly updated by Canstar Blue’s Senior Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.

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