Dodo nbn internet broadband

Dodo Broadband Plans Review

One of Australia’s best-known home services brands, Dodo (a subsidiary of Vocus Communications, which also owns another popular broadband provider, iPrimus), offers not just home internet and mobile phone plans, but also home energy products, making it a standout amongst the competition, with the ability to provide all of a household’s key services on one monthly bill.

Broadband internet is nevertheless Dodo’s core business, offering a comprehensive range of NBN services to suit almost every household. In this Dodo internet review, we’ll take a look at what you can expect from an internet plan with Dodo when it comes to value for money. Read on to find out whether Dodo has the right internet plans for your household’s needs.

What features does Dodo offer?

Dodo dishes up more than just broadband – here’s what the popular telco offers at a glance:

Dodo NBN Plans

Unlimited data

Top-speed NBN Plan


Call packs

Choice of contract

Included modem

Available across FTTP, FTTB, FTTN

Dodo NBN Coverage

Dodo NBN coverage is largely subject to the rollout by NBN’s wholesale company, NBN Co, as well as Dodo’s parent Vocus Communications. Dodo’s NBN coverage spans across most capital cities, as well as the Hume highway corridor between Sydney and Melbourne, covering the smaller towns roughly along this line. On Dodo’s website there is an address checker, so you can find out if you’re covered and what type of connection you can expect if you aren’t currently connected.

Dodo Features & Bonuses

Dodo offers more than just broadband – there is a lot of extra ‘stuff’ that can be added on in the purchasing process. Dodo boasts call packs, mobile, energy and more.

  • Call Packs: NBN fibre plans can be had with PAYG rates, with optional call packs able to be added on after, with VoIP available to add on.
  • Modems: Modems are available for an additional fee, or you can bring your own hardware.
  • Mobile: Dodo also offers a range of SIM-only mobile plans, with coverage on Optus’ 4G network.
  • Energy Bundle Discounts: Dodo offers electricity and gas services in NSW and VIC. Customers who bundle a Dodo energy plan with Dodo NBN will receive a discount ongoing for each service.

Dodo NBN Plans

The core of Dodo’s internet business is without a doubt its NBN plans. Dodo has a simple selection of plans, with unlimited data on four different speed tiers — NBN 25, NBN 50, NBN 100 and NBN 250 — with its cheapest plan using NBN 25 but with download speeds capped at 15Mbps. It’s worth noting that Dodo only offers its NBN 100 and NBN 250 plans to select locations, including homes that don’t have a fixed wireless connection. If you decide to sign up to Dodo, you will be informed if the speed tier you’ve chosen is not compatible with your home’s NBN connection. All plans are month-to-month and contract-free, and you can bring your own modem or add one for an upfront payment.

The below table features all published Dodo NBN plans from Canstar Blue’s database, listed in order of cost from lowest to highest. Use our internet comparison tool to see plans from a wider range of providers.

Dodo Customer Service & Extras

Dodo has a suite of customer service options, including online chat and phone support, as well as kiosks throughout shopping centres in Australia.  Dodo customer service is open Monday to Friday, 8AM to 11PM AEST, and Saturday to Sunday, 9AM to 6PM AEST.

  • Sales, technical support and customer support can be called through ’13 DODO’
  • You can speak to Dodo Customer Support through live chat on the Dodo website
  • You can request a callback from Dodo’s website

Apart from that, Dodo also has a webmail service, the ability to add a static IP and more. The online user portal also allows you to access your data usage, billing information and other details.

How does Dodo broadband compare to other providers?

Dodo’s core broadband plans compare pretty well with the competition. Dodo frequently provides cheaper NBN plans than its competitors, so let’s see how the bird with the word stacks up. As mentioned, Dodo is about more than just broadband. Similar providers with similar prices include:

Should I get Dodo broadband internet?

Dodo’s offerings consist of a comprehensive suite of NBN plans, which have the flexibility and low entry prices to cater to the needs of many Aussie households. Dodo also gives customers in NSW and VIC the option of saving on their bill by adding electricity or gas to their account, however the discount may not be worth what you could save by shopping around for a different energy provider with cheaper rates.

If you want your NBN plans to be simple and straightforward, Dodo does have a good selection, all with unlimited data and a reasonable price. However, if you prefer the flexibility of a month-to-month plan, but with added extras, you might want to compare plans from a range of other providers.

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About the author of this page

Tara Donnelly

This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.

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What do customers think about Dodo NBN plans?

In 2022, Australians gave Dodo 3 out of 5 stars for Overall Customer Satisfaction.

Dodo NBN Plans

Canstar Blue
Award: Overall Satisfaction