Tangerine Telecom Logo

Review of Tangerine Telecom NBN plans

Sweetly-named Tangerine Telecom is an Australian internet service provider dedicated to connecting Aussies to the NBN. Tangerine offers both standalone plans and bundles on Australia’s ever-developing superfast broadband network. It also has a concise range of SIM only mobile phone plans to complete the package. With low prices and unlimited data the big draw with its NBN plans, Tangerine Telecom represents a tempting alternative to the mainstream broadband providers. But does it have the best NBN deal for you? Compare Tangerine Telecom’s internet plans with this review from Canstar Blue.

Loading...

Tangerine Telecom NBN Plans

Tangerine has a fairly concise of NBN plans on either a standalone basis or bundled with calling packages. Its plans NBN start at about $50 a month, and all have unlimited data. Tangerine also has two speed tiers covered. It also covers both fibre NBN plans as well as fixed wireless plans, so rural and urban fringe customers are covered too.

  • The three speed tiers are Basic, Standard and Standard Plus, labelled Basic. Speed Boost and XL Speed Boost respectively.
  • The ‘typical evening speed’ of these plans are 10Mbps, 21Mbps and 42Mbps – not too shabby.

Tangerine also offers these plans up with a promo price. All plans are month to month, but for the first six months plans are discounted by $10 – after that they go up $10. Still, even after prices go up, plans are pretty attractive.

  • There are no contracts and no setup fees, however if you need a modem (you can BYO) you’ll pay $99.95 for a Netcomm-branded one.

Customers can also add an unlimited phone plan for $10 – customers can keep their number and ‘unlimited’ means calls all throughout Australia are included. Tangerine comes with a 14-day risk-free trial, 7-day tech support, no setup fees and no lock-in contracts. We like the sound of that. Here are the plans at a glance:

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Tangerine Logo

Basic Speed

  • Basic Speed 12/1
  • Upgraded modem reduced to $99.95
  • Special offer: $49.90 per month for first 6 months, then $59.90 ongoing

min. cost $49.90 over 1 month

UnlimitedMax Data**/billing period $49.90Advertised Data^^/billing period Go To Site
Tangerine Logo

Speed Boost

  • Standard 25/5
  • Upgraded modem reduced to $99.95
  • Special offer: $58.90 per month for first 6 months, then $68.90 ongoing

min. cost $58.90 over 1 month

UnlimitedMax Data**/billing period $58.90Advertised Data^^/billing period Go To Site
Tangerine Logo

XL Speed Boost

  • Standard Plus 50/20
  • Upgraded modem reduced to $99.95
  • Special offer: $67.90 per month for first 6 months, then $77.90 ongoing

min. cost $67.90 over 1 month

UnlimitedMax Data**/billing period $67.90Advertised Data^^/billing period Go To Site

What does Tangerine Telecom offer?

Tangerine NBN Plans

Unlimited data

Top-speed NBN Plan

X

Entertainment

X

Call packs

Choice of contract

X

Included modem

X

Available across FTTP, FTTB, FTTN


Tangerine Telecom NBN Coverage

Tangerine NBN coverage is subject to that of the greater rollout taking place nationwide. The NBN Co is responsible for the rollout – the company that wholesales the network to providers such as Tangerine.

By 2020 the fibre NBN is set to cover 93% of the Australian population, with the remaining 7% to be placed on a fixed wireless or satellite service. As of now coverage extends to most capital cities and major regional hubs.

Tangerine Telecom Features & Bonuses

Tangerine Telecom sheds a lot of the excess baggage and instead focuses on straightforward broadband at an accessible price. There are just three base plans, with unlimited data on NBN 12, NBN 25 and NBN 50.

  • Home Phone: Add local, national & mobile calls for an extra $10 a month.
  • Discounts: Get $10 off plan fees for the first six months.
  • Modem: Bundle in a Wi-Fi modem from $99.95.
  • Setup Fees: There are no setup fees unless you want to pay upfront for a modem – you can BYO, though.

There is a very real opportunity that if you have your own modem, all you pay is the monthly plan price and that’s it – no sneaky fees or other associated setup costs.

Tangerine Basic NBN

If all you need is the basics, Tangerine has a competitive unlimited plan here. You’ll pay just under $50 a month for the first six months and this reverts to just under $60 from them on.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Tangerine Logo

Basic Speed

  • Basic Speed 12/1
  • Upgraded modem reduced to $99.95
  • Special offer: $49.90 per month for first 6 months, then $59.90 ongoing

min. cost $49.90 over 1 month

UnlimitedMax Data**/billing period $49.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Tangerine Standard NBN

If you need something a little faster than NBN 12, Tangerine now offers Standard Evening Speed plans on the NBN 25 tier. You can upgrade to a Speed Boost for an additional $9 monthly, with unlimited data priced at $58.90 for the first six months and $68.90 thereafter. This plan includes typical evening speeds of 21Mbps.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Tangerine Logo

Speed Boost

  • Standard 25/5
  • Upgraded modem reduced to $99.95
  • Special offer: $58.90 per month for first 6 months, then $68.90 ongoing

min. cost $58.90 over 1 month

UnlimitedMax Data**/billing period $58.90Advertised Data^^/billing period Go To Site

Tangerine Standard Plus NBN

The next step up yields maximum download speeds of 50Mbps. Tangerine offers the Standard Plus speed with unlimited data for just under $60 for the first six months. Keep in mind the $10 price hike thereafter. This plan yields evening speeds (between the hours of 7pm and 11pm) of 42Mbps.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Tangerine Logo

XL Speed Boost

  • Standard Plus 50/20
  • Upgraded modem reduced to $99.95
  • Special offer: $67.90 per month for first 6 months, then $77.90 ongoing

min. cost $67.90 over 1 month

UnlimitedMax Data**/billing period $67.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Tangerine Telecom Customer Service & Support

Tangerine has technical support 7 days a week, 365 days a year – even over Christmas. The telco also claims industry-leading call wait times into their contact centres. The centre is based in Manila, with an escalation team in Melbourne.

  • Tangerine Telecom’s support number is 1800 211 112

The technical support centre is open from 8am to 9pm on weekdays and 9am to 6pm on weekends. Other than that, the telco has an online form, call back system.

How does Tangerine NBN compare to other providers?

As a whole, Tangerine compares pretty well against a stacked competition, where there are many providers jostling for your dollars. However there are a few providers giving Tangerine a run for its money – compare other cheap providers below:

Overall, these telcos and Tangerine tend to shy away from entertainment bundles and other extra ‘stuff’, instead just focusing on unlimited broadband. However, you will have to keep an eye out for things like contract lengths, setup fees, upfront modem costs and more.

Is Tangerine NBN good value for money?

True to its mission statement, Tangerine offers some pretty straightforward and cheap NBN plans. With the $10 discount per month for the first six months, Tangerine exists as one of the cheapest plans across the Basic, Standard and Standard Plus speed tiers. Couple that with no lock-in contracts and no setup fees and you’re onto a winner. But always compare a wide range of offers, because there are many, many more providers also desperate for your business.

Other articles worth reading

Compare NBN Providers

Advertisement