Should I flip providers for Flip internet?

Have you ever wanted to flip your couch over when the latest, overpriced internet bill comes in? If you haven’t shopped around for a new deal in a few years, you may be paying too much for the amount of data you receive. Flip TV is a new internet provider with some very cheap NBN plans, and with the whole country not far off receiving some form of NBN, if you’re looking to save a buck, Flip TV may be an ideal candidate as your new provider. It also offers an intriguing streaming/set top box combination, so let’s see what Flip TV has to offer in further detail.

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Flip NBN Deals

Flip TV has three base fixed-line NBN plans, all of which come with unlimited data. You can also bundle these internet plans with call packs, as well as entertainment packs. Plans start at under $40, while the call or entertainment bolt-ons start at about $10 extra per month. See below for a quick rundown.

  • Value 12: Basic Speed tier – $39.90 per month
  • Family 25: Standard Speed tier – $49.90 per month
  • Fast 50: Standard Plus Speed tier – $54.90 per month

Flip’s plans come with either a no-contract plan or an 18-month contract. The ‘no commitment’ option attracts a $79 activation fee, but occasionally costs nothing extra in some months as a promotional deal. The 18-month option attracts a $0 standard activation fee.

  • Modems are optional, and users can bundle in a ‘Humax’ model for $119 including delivery.

As for call packs, customers can add on a ‘pay as you go’ option for just $2.95 extra per month. This plan has rates from as little as 9c per minute to national lines, 20c per call to local lines and 18c per minute to mobile numbers. A $9.95 package includes national & local lines, while the ‘Bonus’ package includes everything, and costs $19.95 a month.

Aside from that, Flip TV sets out to sweeten the deal by offering:

  • 30 Day Money Back Guarantee
  • Anytime Data Usage i.e. no peak/off-peak data
  • Easy, pre-configured set-up
  • Australian-based call centre

If you’re intrigued by Flip, let’s see how its plans look in further detail below.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Flip Logo

Value 12

  • Basic (NBN 12)
  • $119 optional modem

min. cost $39.90 over first month

UnlimitedMax Data**/billing period $39.90Advertised Data^^/billing period Go To Site
Flip Logo

Family 25

  • Standard (NBN 25)
  • $119 optional modem

min. cost $49.90 over first month

UnlimitedMax Data**/billing period $49.90Advertised Data^^/billing period Go To Site
Flip Logo

Fast 50

  • Standard Plus (NBN 50)
  • $119 optional modem

min. cost $54.90 over first month

UnlimitedMax Data**/billing period $54.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

What does Flip TV offer?

Flip TV NBN Plans

Unlimited data

Top-speed NBN Plan

Entertainment

Call packs

Choice of contract

Included modem

Available across FTTP, FTTB, FTTN

Flip TV Network Coverage

The NBN is rolling out fibre coverage to 93% of Australians. The remaining 7% will be covered by fixed wireless and SkyMuster satellite technologies. Flip TV has an address checker on its website to let customers know what type of NBN is coming to their area, and when. Current NBN rollout covers many capital cities, as well as major regional hubs along the eastern seaboard, as pictured.

Flip TV Features & Bonuses

Flip TV offers more than just broadband; its own TV packs provide access to oft-unseen nations’ TV channels, from exotic European locations primarily. But more on that later. Flip TV has:

  • Modems: An optional $119 add-on.
  • Call Packs: Call packs from $2.95.
  • Setup Fees Waived: Flip TV often waives the $79 setup fee on no lock-in plans.

These add-ons mean Flip is more than just a cheap broadband provider. It offers unlimited data plus a range of extra stuff to whet your appetite.

Flip TV Entertainment Packs

Flip TV isn’t just an internet provider – it also offers its TV service, which is an optional add-on from $12.95 extra per month. It’s broadband TV, meaning the channel packs are streamed over the internet.

  • Users can watch ‘Flip TV’ online for free, which encompasses a select range of channels from all over the world.
  • The base Flip TV box acts as a set top box, where you can plug it in through your antenna and get access to free-to-air TV channels, on-demand entertainment, 7 day guide and TV rewinding.
  • Channel packs from certain countries and regions are also available from an additional $12.95 a month. If you’ve wanted to see what the friendly folks of Bosnia watch, for example, this could be your opportunity.

If you’re after a cheap set top box, this could be it. Flip has many different international packs on offer. Country packages include:

  • Bosnia
  • Croatia
  • Macedonia
  • Malta
  • Serbia
  • Poland
  • Spain & South America
  • Chile & South America
  • Portugal

Base channel packs start at $12.95 a month, however premium packages cost $19.95 or $24.95. If you really love your Macedonian TV, this could be a great deal. Flip TV says more channels are being added, so watch this space.

Flip TV vs Fetch TV

The only real competitor to Flip TV that offers a set top box and entertainment packs is Fetch. Fetch’s set top box deal is much the same as Flip TV’s, but you purchase it outright instead. It also offers Netflix, Stan and YouTube integration. Where Fetch shines is its entertainment packs, available from only $6 a month. You also get access to an on-demand movie library as well.

Unless you’re from a particular country, broad entertainment offerings may be better on Fetch, but for specific international viewing, Flip TV might be the winner. Fetch also does not offer any internet plans, but you can bundle a Fetch service with a variety of providers like Optus, Dodo and iiNet. Between Fetch and Flip, one isn’t necessarily better than the other, but it will be interesting to see if Flip TV can expand on its channel packs.

Flip Basic NBN

If basic browsing is all you’re after, Flip provides unlimited data for under $40. With this you’ll often accrue no setup fees and also get a no lock-in contract as standard.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Flip Logo

Value 12

  • Basic (NBN 12)
  • $119 optional modem

min. cost $39.90 over first month

UnlimitedMax Data**/billing period $39.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Flip Standard NBN

Flip is one of the few providers to still offer this speed tier; many others have ditched it entirely in favour of the next speed tier up. At under $50, Flip stands out as having a cheap, easy-to-follow plan.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Flip Logo

Family 25

  • Standard (NBN 25)
  • $119 optional modem

min. cost $49.90 over first month

UnlimitedMax Data**/billing period $49.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Flip Standard Plus NBN

Flip has a dirt-cheap standard plus plan, yielding speeds of up to 50Mbps. This tier, as Flip has stated, provides evening speeds of 43Mbps – not bad.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Flip Logo

Fast 50

  • Standard Plus (NBN 50)
  • $119 optional modem

min. cost $54.90 over first month

UnlimitedMax Data**/billing period $54.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Review of Paid TV Services

Flip TV Support & Customer Service

Flip TV has a range of customer service and support options, including a call centre, email, online forms and an online chat function.

  • Flip TV Support Number: 1300 354 788

Its call centre is open Monday to Friday 9am to 7pm, and Saturday 10am to 2pm. It’s closed Sunday.

How does Flip TV compare to other internet providers?

Flip TV, with its outrageously simple NBN plans and competitive call packs, stacks up pretty well against the competition. It’s pretty hard to beat Flip across the three speed tiers it offers, in terms of price and for unlimited data. However, it doesn’t offer the top speed tier – NBN 100. Similar, cheap providers include:

Overall it pays to compare a range of different providers. There’s more to look at than just the monthly plan price. Modem costs, setup fees and other sneaky charges can make or break the first month of a plan, so shop around.

Should I do a backflip for Flip TV?

Flip TV is a relatively new NBN and entertainment provider with very competitive plans. Coupled with cheap data prices, Flip also offers simple and cheap call packs. As an optional extra, Flip also offers its entertainment set top box service from about $10 extra per month. For international content it shines through, but for broader domestic content it may fall short for some people. If used only as a set top box, it looks like a very enticing little package. Combine that with the convenience of Flip’s cheap NBN plans that come with no contracts, and Flip TV as a whole may be an ideal one-stop shop for all things internet and entertainment.

Compare NBN Providers

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