Should I flip providers for Flip internet?

Have you ever wanted to flip your couch over when the latest, overpriced internet bill comes in? If you haven’t shopped around for a new deal in a few years, you may be paying too much for the amount of data you receive. Flip is a new internet provider with some very cheap NBN plans, and with the whole country not far off receiving some form of NBN, if you’re looking to save a buck, Flip may be an ideal candidate as your new provider. It also offers an intriguing streaming/set top box combination, so let’s see what Flip has to offer in further detail.

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Flip NBN Deals

Flip has three base fixed-line NBN plans, all of which come with unlimited data. You can also bundle these internet plans with call packs, as well as entertainment packs. Plans start at under $50, while the call or entertainment bolt-ons start at about $10 extra per month. See below for a quick rundown.

  • Value 12: Basic Speed tier – from $49.90 per month
  • Family 50: Standard Plus Speed tier – from $64.90 per month
  • Fast 100: Premium Speed tier – from $99.90 per month

Flip’s plans come with either a no-contract plan or an 12-month contract. The ‘no commitment’ option attracts a $59 connection fee, but occasionally costs nothing extra in some months as a promotional deal. The 12-month option includes free connection. Modems are optional, and users can bundle in the pre-configured TP-Link Archer VR500v for $129, plus $20 delivery.

 

As for call packs, customers can add on a ‘pay as you go’ option for just $2.90 extra per month. This plan has rates from as little as 20c per minute to national lines, 20c per call to local lines and 33c per minute to mobile numbers. A $9.95 package includes national & local lines, while the ‘Bonus’ package includes everything, and costs $19.95 a month.

Aside from that, Flip sets out to sweeten the deal by offering:

  • 30 Day Money Back Guarantee
  • Anytime Data Usage i.e. no peak/off-peak data
  • Easy, pre-configured set-up
  • Australian-based call centre

If you’re looking for a cheap NBN 12 deal, Flip offers a price beat guarantee for its $49.90 Basic plan: find a cheaper unlimited NBN plan, and Flip will beat it by 5%. This offer excludes time-sensitive promotional discounts and personalised offers made by providers.

If you’re intrigued by Flip, let’s see how its plans look in further detail below.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Flip Logo

Value 12

  • Basic Evening Speed (NBN 12)
  • $149 optional modem

min. cost $49.90 over first month

UnlimitedMax Data**/billing period $49.90Advertised Data^^/billing period Go To Site
Flip Logo

Family 50

  • Standard Plus Evening Speed (NBN 50)
  • $149 optional modem

min. cost $64.90 over first month

UnlimitedMax Data**/billing period $64.90Advertised Data^^/billing period Go To Site
Flip Logo

Fast 100

  • Premium Evening Speed (NBN 100)
  • $149 optional modem

min. cost $99.90 over first month

UnlimitedMax Data**/billing period $99.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

What does Flip offer?

Flip NBN Plans

Unlimited data

Top-speed NBN Plan

Entertainment

Call packs

Choice of contract

Included modem

Available across FTTP, FTTB, FTTN

Flip Network Coverage

The NBN is rolling out fibre coverage to 93% of Australians. The remaining 7% will be covered by fixed wireless and SkyMuster satellite technologies. Flip has an address checker on its website to let customers know what type of NBN is coming to their area, and when. Current NBN rollout covers many capital cities, as well as major regional hubs along the eastern seaboard, as pictured.

Flip Features & Bonuses

Flip offers more than just broadband; its own TV packs provide access to oft-unseen nations’ TV channels, from exotic European locations primarily. But more on that later. Flip has:

  • Modems: An optional $149 add-on.
  • Call Packs: Call packs from $2.90.
  • Setup Fees Waived: Flip often waives the $59 setup fee on no lock-in plans.

These add-ons mean Flip is more than just a cheap broadband provider. It offers unlimited data plus a range of extra stuff to whet your appetite.

Flip Entertainment Packs

Flip isn’t just an internet provider – it also offers its TV service, which is an optional add-on from $12.95 extra per month. It’s broadband TV, meaning the channel packs are streamed over the internet.

  • Users can watch ‘Flip TV’ online for free, which encompasses a select range of channels from all over the world.
  • The base Flip TV box acts as a set top box, where you can plug it in through your antenna and get access to free-to-air TV channels, on-demand entertainment, 7 day guide and TV rewinding.
  • Channel packs from certain countries and regions are also available from an additional $12.95 a month. If you’ve wanted to see what the friendly folks of Bosnia watch, for example, this could be your opportunity.

If you’re after a cheap set top box, this could be it. Flip has many different international packs on offer. Country packages include:

  • Bosnia
  • Croatia
  • Macedonia
  • Malta
  • Serbia
  • Poland
  • Spain & South America
  • Chile & South America
  • Portugal

Base channel packs start at $12.95 a month, however premium packages cost $19.95 or $24.95. If you really love your Macedonian TV, this could be a great deal. Flip TV says more channels are being added, so watch this space.

Flip TV vs Fetch TV

The only real competitor to Flip that offers a set top box and entertainment packs is Fetch. Fetch’s set top box deal is much the same as Flip, but you purchase it outright instead. It also offers Netflix, Stan and YouTube integration. Where Fetch shines is its entertainment packs, available from only $6 a month. You also get access to an on-demand movie library as well.

Unless you’re from a particular country, broad entertainment offerings may be better on Fetch, but for specific international viewing, Flip’s TV packs may be the winner. Fetch also does not offer any internet plans, but you can bundle a Fetch service with a variety of providers like Optus, Dodo and iiNet. Between Fetch and Flip, one isn’t necessarily better than the other, but it will be interesting to see if the latter can expand on its channel packs.

Flip Basic NBN

If basic browsing is all you’re after, Flip provides unlimited data for under $50. With this you’ll often accrue no setup fees and also get a no lock-in contract as standard, and enjoy typical evening speeds of 10Mbps. Again, if you’re able to find a cheaper unlimited NBN 12 deal (not including time-sensitive promotional offers, or personalised deals), Flip will beat it by 5%.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Flip Logo

Value 12

  • Basic Evening Speed (NBN 12)
  • $149 optional modem

min. cost $49.90 over first month

UnlimitedMax Data**/billing period $49.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Flip Standard Plus NBN

At under $70 each month, Flip stands out as having a cheap, easy-to-follow NBN 50 plan, with typical evening speeds of 43Mbps. Month-to-month customers will pay $64.90 per month, but commit to a year-long contract and you’ll pay a discounted $59.90 per month.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Flip Logo

Family 50

  • Standard Plus Evening Speed (NBN 50)
  • $149 optional modem

min. cost $64.90 over first month

UnlimitedMax Data**/billing period $64.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Flip Premium NBN

Flip offers premium NBN 100 service on its Fast 100 plan. This tier, as Flip has stated, provides typical evening speeds of 82Mbps – not bad. Month-to-month plans are priced at $99.90 per month, but sign up for 12 months and you’ll instead pay $94.90.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Flip Logo

Fast 100

  • Premium Evening Speed (NBN 100)
  • $149 optional modem

min. cost $99.90 over first month

UnlimitedMax Data**/billing period $99.90Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Review of Paid TV Services

Flip Support & Customer Service

Flip has a range of customer service and support options, including a call centre, email, online forms and an online chat function.

  • Flip Support Number: 1300 354 788

Its call centre is open Monday to Friday 9am to 7pm, and Saturday 10am to 2pm. It’s closed Sunday.

How does Flip compare to other internet providers?

Flip, with its outrageously simple NBN plans and competitive call packs, stacks up pretty well against the competition. It’s pretty hard to beat Flip across the three speed tiers it offers, in terms of price and for unlimited data. However, it doesn’t offer the top speed tier – NBN 100. Similar, cheap providers include:

Overall it pays to compare a range of different providers. There’s more to look at than just the monthly plan price. Modem costs, setup fees and other sneaky charges can make or break the first month of a plan, so shop around.

Should I sign up for Flip?

Flip is a relatively new NBN and entertainment provider with very competitive plans. Coupled with cheap data prices, Flip also offers simple and cheap call packs. As an optional extra, Flip also offers its entertainment set top box service from about $10 extra per month. For international content it shines through, but for broader domestic content it may fall short for some people. If used only as a set top box, it looks like a very enticing little package. Combine that with the convenience of Flip’s cheap NBN plans that come with no contracts, and Flip as a whole may be an ideal one-stop shop for all things internet and entertainment.

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