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Posted by Zac Kelly December 8th 2020

GoMo Mobile Plans Review

With many Australians looking for cheaper and more flexible alternatives to the big telcos, the popularity of small online-based mobile brands has grown. Unsurprisingly, the big mobile networks themselves are keen to get in on the low-cost action – the latest example being GoMo.

GoMo is a new digital-only telco in Australia, owned by Optus with one key thing in mind – simplicity. As such the telco only offers one phone plan on a SIM-only basis, but how does GoMo compare to the competition?

How does GoMo compare to other providers?

The following table shows a selection of postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest, then by data allowance, largest to smallest. You can compare these plans to GoMo’s single plan, a $25 plan with 18GB, with a $5 for 5GB booster available. Use our comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.

Here is a selection of prepaid plans from Canstar Blue’s database with a minimum of 10GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Use our comparison tool to see a wider range of plans from other providers. This table includes products with links to referral partners.

The following table shows a selection of prepaid SIM-only plans with over 40GB data on Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Use our comparison tool to see plans from a range of other providers. This is a selection of products with links to referral partners.

GoMo Mobile Phone Plans at a glance

GoMo is a tiny provider with only one plan on offer, giving customers simplicity that a lot of competing providers don’t offer. The standard GoMo subscription is priced at $25 for 18GB of data every month. This plan renews every 30 days, and includes unlimited international calls to 15 countries and unlimited standard national talk and text in Australia.

If you need more data, you can add a $5 Data Booster as needed, which will give you an additional 5GB. GoMo plans also include data rollover, so unused gigabytes can be stored in a data bank for later use (limit of 200GB).

A big part of the GoMo experience is the app, as it’s the only way to sign up, change, maintain or cancel your GoMo plan. It’s available on the Play Store and the Apple App store.

GoMo’s standard service could be a decent plan for your kids as it keeps things quite simple, although really it’d suit anybody. You can find further information below.

What does GoMo offer?

Postpaid plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

GoMo Mobile network coverage

GoMo is a subsidiary of Optus, and as such uses the Optus 4G+ network. It’s safe to assume you’ll get a signal in most parts of Australia, barring areas with serious signal issues. If you’re unsure, speak with GoMo support.

While 5G access may eventually come to GoMo, coverage is currently limited to Optus 3G and 4G networks.

Features and bonuses

GoMo’s single plan is incredibly basic, but it offers simplicity without any catches. Below you’ll find the highlights of the GoMo plan:

  • International calls: The GoMo plan allows for unlimited international calls to 15 select countries, including Canada, China, France, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, United Kingdom, and United States.
  • Additional data: The GoMo plan allows for 5GB of additional data for $5.
  • Data rollover: As long as you maintain an active subscription, you have access to a data bank where you can store up to 200GB of unused data.

GoMo contact details and customer support

Need some help with your GoMo plan? Right now, the only way you can get in touch with customer support is through the website. Just head to the site and click the “Need help?” tab on the right side of the screen. You can also access help through the GoMo app.

How does GoMo compare to the others?

With GoMo’s focus being simplicity by only offering one plan, there’s only a handful of providers that can be properly compared with it. Some are as follows:

Is GoMo a good deal?

18GB for $25 per month isn’t a terrible deal, and given its inclusions it could certainly be a lot worse. If you’re a fan of keeping it simple, this plan might be right for you, however if you’d like extra inclusions, then it might be worth looking elsewhere. $5 for 5GB in an additional data package is also quite a good price, and is there if you need it.

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About the author of this page

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This page was written and is regularly updated by Zachariah Kelly, one of Canstar Blue’s Telco writers. He specialises in all things phone, internet and streaming, with a soft spot for video games. He’s fresh out of university with a Bachelor’s Degree in Journalism and Social Political Sciences from UTS.

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