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Optus Mobile Phone Plans Review

As one of the ‘big three’ Aussie telcos, Optus offers a variety of postpaid and prepaid mobile phone plans at a range of price points – so no matter what your needs are, you’re likely to find a plan to suit you. Currently Australia’s second-largest telco, Optus also owns and operates a comprehensive mobile network infrastructure that rivals that of Telstra for coverage and speeds, with a focus on improving service in regional areas.

In addition to providing great coverage and rates for talk, text and data, Optus also throws in plenty of attractive extras for mobile users. Customers can access a whole bunch of bonuses and perks, including data-free sports streaming and international roaming. If you’re big on data, you can get up to 120GB or even 500GB of monthly data on some Optus phone plans.

If you’re considering a new phone plan from Optus or you’re thinking about making the switch to Optus, we’ve broken down everything the company has to offer – including postpaid and prepaid plans, plans with new phones, network coverage and more. Read on to find out which Optus phone plan is best for you.

How does Optus compare to other postpaid providers?

The following table shows a selection of published postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest, then by data allowance, largest to smallest. These plans have been compared to Optus’s Choice $39 Small SIM-only plan. Use our comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.

Optus phone plans: a guide

Optus has a wide range of phone plans, whether you’re after a new handset with big data or a simple prepaid plan, there is a large selection to choose from. These plans can be split into three main offerings:

  • SIM-only postpaid plans (all month-to-month)
  • SIM-only prepaid plans (four different plan types to choose from, including plans with large data and long-expiry plans)
  • Mobile phone plans (plans bundled with a new handset on 12, 24 or 36-month contracts)

With the rise of mobile data use in Australia, Optus has made an effort to bump up the included gigabytes in both postpaid and prepaid plans. Combine this with the entertainment extras, and Optus certainly does have competitive phone plans.
Young man on sofa listening to music with headphones

Postpaid plans are available as month-to-month plans, with four plans on offer, or you can build your own plan. Plans with a new smartphone are month-to-month and separated from the device repayments over 12, 24 or 36 months. If you’re interested in an Optus prepaid plan, you can pick from four different types of prepaid phone plans: Epic Data, Epic Value, Daily Plus or Long Expiry plans. Optus is also offering a special ‘Optus One’ plan with a huge 500GB of data and a whole bunch of extras, but this plan will set you back $119 per month.

Looking for a new phone? Optus has phones from all the major manufactures, such as the iPhone 11Samsung Galaxy S10, Huawei P30 and the Google Pixel 4. Some phones are even available to buy outright.

What are the best Optus phone plans?

Deciding which Optus plan is best for you depends on what your needs are. Whether you’re changing or upgrading to a new Optus plan or you’re considering switching from another telco, you need to have a clear idea of what you’re looking for. Are you after a SIM-only plan or a plan with a new phone? Do you prefer prepaid or postpaid? Once you have a clear idea of what you’re after, look at what Optus has to offer in terms of value for money and have an idea of how much you want to pay for your phone plan.

The below table lists a range of SIM-only postpaid plans currently available. If you’d like to compare other plans, you’ll find more Optus phone plans further down the page.

What does Optus offer?

Plans come with a range of inclusions and add-ons, including international services and entertainment, and you’re also able to bundle your service with a brand-new smartphone on your choice of payment period. Plus, Optus allows you to build your own postpaid phone plan, essentially letting you choose your data and international extras to determine your monthly cost.

Some of Optus’ inclusions are listed on the below table. A green tick means that feature is either included on, or available with, that plan type.

SIM-Only plans Phones on a plan Prepaid plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

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Optus network and coverage

Optus’ mobile network covers 98.5% of the Australian population – just behind Telstra and ahead of Vodafone. The telco has also been stepping up its rural coverage in recent years and has committed to investing one billion dollars to improve service in regional and remote areas.

More than 2,200 new Optus towers have been built in over one thousand regional towns, and almost 1,500 existing towers have been upgraded – so even if you don’t live in one of the major cities, Optus is working to keep you connected.

Optus provides 3G, 4G, and 4G Plus service to its mobile customers, with super-fast 4G Plus speeds now available to around 96.5% of Australians. It’s also working on rolling out its own 5G network, with a handful of compatible devices and plan options now available. The telco also gives customers its Coverage Commitment, meaning if you do experience network issues that can’t be resolved, Optus will cover any cancellation fees if you leave. Optus will also cover any remaining handset charges (provided you return the phone in good working order).

Features and bonuses

iPhone 11 phone in silver
Source: Apple

All of Optus’s plans come with the standard talk and text, plus data use within Australia. If you’re interested in the entertainment extras that Optus has to offer, these aren’t available on all plans, so you’ll need to check the plan’s details. you’ll also get access to a whole bunch of bonuses and extras, thanks to Optus’s entertainment partnerships. Of course if you build your own plan, you’ll have control over your inclusions.

  • Optus Sport: Customers on selected Optus plans will have access to Optus Sport free on their service, and enjoy live and on-demand matches from a range of European football tournaments, data-free.
  • Apple Music: Select postpaid plans, including those bundled with a new phone, include the option of a six or 12-month free Apple Music trial.
  • International roaming: Select plans include monthly overseas roaming data to use internationally, generally with unlimited standard international talk and SMS plus a set amount of roaming data. You can also add a $10 per day Travel Pack to your Optus plan, which gives you unlimited calls and SMS and 100MB of data use each day. There is also a Data Roaming pack available for some prepaid plans, although you can only use it in five select countries.
  • Data sharing: If you have multiple family members or devices on Optus plans, you can combine all your plans on to one single bill, pool your total monthly data, and share it between plan holders or phones/tablets.

Individual products

Optus plans with phones

Previously Optus had offered its phone plans on the traditional two-year phone contract, however now Optus is following in the footsteps of Vodafone and Telstra, with your phone repayments and plan costs separated. There are plenty of new devices to choose from including the latest iPhone, Samsung and Google smartphones. You’ll also be able to choose from a couple 5G-compatible devices, but you’ll only be able to use 5G in select 5G-ready areas as Optus works on expanding its network.

You’ll be able to select either 12, 24 or 36 months for your phone payments and the monthly phone cost will differ depending on your contract length — but you will pay the same amount in total — then you can bundle with a month-to-month postpaid plan. There are four plans to choose from, starting at $39 with 10GB of data, going up to $79 with 120GB of data. While your plan is technically month-to-month, you will need to remain on the plan for the length of your device payment period, otherwise you’ll have to pay off the remainder of your handset.

In addition to the four plan options, you can also choose to build your own plan to bundle with your phone. You’ll be able to select how much data and international extras you want, which determines your monthly plan cost. The minimum you can pay is $39, while the maximum is $91 per month.

The following table includes Optus’s 64GB iPhone 11 Pro on a 24-month plan as published on Canstar Blue’s database, listed in order of cost, smallest to largest.

Optus SIM-only postpaid plans

If you’re looking for a good SIM-only plan for a smartphone you already own, Optus has you covered. Plans are available month-to-month, with prices beginning at $39 per month for 10GB of data. If you’re looking for a big data option, then the $79 SIM plan includes 120GB per month, plus international call and roaming extras.

You can also choose to build your own plan with your choice of data and international extras. There are six data choices, with 10GB, 30GB, 60GB, 100GB, 120GB and 150GB up for grabs. You can select 0 mins, 500 mins or unlimited international calls and SMS, as well as 0GB, 1GB, 2GB or 4GB of international data roaming. Optus frequently offers bonus data or discounts, so savvy buyers can score extra gigabytes and cheaper prices if they sign on at the right time.

Optus also offers a special ‘Optus One’ postpaid plan. For $119 per month, you’ll get 500GB of data, international extras (including 10GB of global roaming data), Apple Music subscription, access to Optus Sport, specialised customer service access and network priority on the 4G network during high-demand periods.

Optus prepaid plans

Prepaid plans are great if you’re after flexibility and don’t need all the extras. If you’re looking into Optus prepaid phone plans, the plans are split into four options: Epic Data, Epic Value, Long Expiry, and Daily Plus.

There are also several Add Ons available for prepaid plans (except the Daily Plus plans). You can add on the $5 International Talk pack on Epic Data or Epic Value plans, with 300 minutes of standard calls to 50 countries over a period of 28 days. If you’re travelling to Hong Kong, New Zealand, Singapore, The UK or USA, you’ll be able to add a $20 Data Roaming pack on Epic Data or Epic Value plans, with 10GB to use over 5 days. My Data and ‘Extras Credit’ Add Ons are available on Epic Data, Epic Value and Long Expiry plans.

Optus Epic Data

These are Optus’s standout prepaid plans, featuring unlimited calls and SMS with great value data inclusions. Plans begin at $10 per recharge for 5GB of data, and each option includes 10GB of data for streaming on Netflix, Stan and ABC iView. Billing periods range from 5 to 28 days and all unused data can be rolled over to the following recharge.

Optus Epic Value

Similar in structure to Epic Data plans, Epic Value prepaid offers 21 to 365 days before expiry, but less monthly data and inclusions. You’ll still get rollover data and unlimited talk and text, but exclusive streaming data isn’t available and the overall data inclusions are smaller. There are Add Ons available for data, international talk and ‘extras’ credit.

Optus Long Expiry

If you don’t need to recharge regularly and are a light phone user, you may prefer a long expiry plan. These plans are offered on a 45, 90, 186 or 365-day basis, and begin from just $10 per recharge. Usage is charged per minute of talk, megabyte of data, or SMS sent, with data rates priced at 25c per minute standard national calls, 25c per standard national SMS/MMS and $0.07 per megabyte of data.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

Long Expiry $10

  • Data 7c per megabyte

min. cost $10 over 45 day expiry

N/AMax Data**/billing period $10Advertised Data^^/billing period
Optus Logo

Long Expiry $20

  • Data 7c per megabyte

min. cost $20 over 90 day expiry

N/AMax Data**/billing period $20Advertised Data^^/billing period
Optus Logo

Long Expiry $30

  • Data 7c per megabyte

min. cost $30 over 186 day expiry

N/AMax Data**/billing period $30Advertised Data^^/billing period
Optus Logo

Long Expiry $40

  • Data 7c per megabyte

min. cost $40 over 186 day expiry

N/AMax Data**/billing period $40Advertised Data^^/billing period
Optus Logo

Long Expiry $50

  • Data 7c per megabyte

min. cost $50 over 186 day expiry

N/AMax Data**/billing period $50Advertised Data^^/billing period
Optus Logo

Long Expiry $60

  • Data 7c per megabyte

min. cost $60 over 365 day expiry

N/AMax Data**/billing period $60Advertised Data^^/billing period
Optus Logo

Long Expiry $70

  • Data 7c per megabyte

min. cost $70 over 365 day expiry

N/AMax Data**/billing period $70Advertised Data^^/billing period
Optus Logo

Long Expiry $80

  • Data 7c per megabyte

min. cost $80 over 365 day expiry

N/AMax Data**/billing period $80Advertised Data^^/billing period
Optus Logo

Long Expiry $100

  • Data 7c per megabyte

min. cost $100 over 365 day expiry

N/AMax Data**/billing period $100Advertised Data^^/billing period
View all mobile plans listed on Canstar Blue

Optus Daily Plus

Like Optus’ Long Expiry plans, Daily Plus prepaid offers a 30-day or a long expiry period of up to 186 days. However, this plan features a $2 daily recharge, which buys you unlimited talk and text and 500MB of data to use over 24 hours. Each day you use your device, $2 will be deducted from your credit balance, so it’s not ideal for people who use their phone daily – you’ll find better value from other Optus plans.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

Daily Plus $10

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $10 over 30 day expiry

500MBMax Data**/billing period $10Advertised Data^^/billing period
Optus Logo

Daily Plus $20

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $20 over 30 day expiry

500MBMax Data**/billing period $20Advertised Data^^/billing period
Optus Logo

Daily Plus $30

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $30 over 186 day expiry

500MBMax Data**/billing period $30Advertised Data^^/billing period
Optus Logo

Daily Plus $45

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $45 over 186 day expiry

500MBMax Data**/billing period $45Advertised Data^^/billing period
Optus Logo

Daily Plus $60

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $60 over 186 day expiry

500MBMax Data**/billing period $60Advertised Data^^/billing period
Optus Logo

Daily Plus $100

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $100 over 186 day expiry

500MBMax Data**/billing period $100Advertised Data^^/billing period
View all mobile plans listed on Canstar Blue

Optus contact details/customer support

Need some help with your Optus plan or service? The telco offers plenty of contact and support options, including:

How does Optus compare?

If you’re interested in Optus network coverage, but want to shop around first, there are quite a few MVNOs on the Optus network offering cheaper SIM-only plans – check out the list below:

Is Optus a good deal?

If you want the bells and whistles that come with a big-name telco, Optus has plenty to offer: entertainment extras, international features, and lots of customer-exclusive perks. It’s also generally cheaper than arch-rival Telstra, sells a variety of plan types, and operates networks covering over 98% of Australians.

Customers wanting big data should definitely consider Optus for their mobile service. Although unlimited data isn’t available, the telco does include up to 500GB on its high-end ‘One’ plan and even up to 120GB on a standard SIM-only postpaid plan (or 150GB if you build your own). The company also offers a wide range of smartphones to suit most budgets, and is one of the few places you can get big-name releases — such as the latest iPhone.

Overall, Optus has remained surprisingly competitive for such a big brand, and regularly sweetens its plans with bonus data and limited-time offers. However, if you are happy to forgo extras in favour of pricing, you can find cheaper deals with smaller providers piggybacking off the Optus network.

Operators such as Amaysim, OVO Mobile, Southern Phone, and Moose Mobile all sell low-cost prepaid and SIM-only plans that run on Optus’ 4G Plus network, so may be worth checking out if you’re looking to save cash.

Optus phone plans summary

Optus has a large suite of phone plans across SIM only prepaid and postpaid, along with plans bundled with a new phone. You can expect generous plan inclusions and entertainment extras along with widespread network coverage with an Optus mobile phone plan.

Plan Price Inclusions
Optus Choice $39 Small Plan $39 Unlimited standard national calls and texts, 10GB data
Optus Choice $49 Small Plan $49 Unlimited standard national calls and texts, unlimited standard international calls to 35 countries, 60GB data
Optus Choice $59 Small Plan $59 Unlimited standard national calls and texts, unlimited standard international calls to 35 countries, 100GB data
Optus Choice $79 Small Plan $79 Unlimited standard national calls and texts, unlimited standard international calls to 35 countries, 120GB data

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What do customers think about Optus mobile plans?

In 2019, Australians gave Optus 4 out of 5 stars for Overall Customer Satisfaction in handset phone plans.

Optus Handset Phone Plans

Canstar Blue
Rating:
Award: Overall Satisfaction
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