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Optus Mobile Phone Plans Review

As one of the ‘big three’ Aussie telcos, Optus offers a variety of postpaid and prepaid mobile phone plans at a range of price points – so no matter what your needs are, you’re likely to find a plan to suit you. Currently Australia’s second-largest telco, Optus also owns and operates a comprehensive mobile network infrastructure that rivals that of Telstra for coverage and speeds, with a focus on improving service in regional areas.

In addition to providing great coverage and rates for talk, text and data, Optus also throws in plenty of attractive extras for mobile users. Customers can access a whole bunch of bonuses and perks, including data-free sports streaming and international roaming. If you’re big on data, you can get up to 200GB of monthly data on some Optus phone plans.

If you’re considering a new phone plan from Optus or you’re thinking about making the switch to Optus, we’ve broken down everything the company has to offer – including postpaid and prepaid plans, plans with new phones, network coverage and more. Read on to find out which Optus phone plan is best for you.

How does Optus compare to other postpaid providers?

The following table shows a selection of published postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest, then by data allowance, largest to smallest. These plans have been compared to Optus’s $39 Sim Only plan. Use our comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.

Optus phone plans: a guide

Optus has a wide range of phone plans, whether you’re after a new handset with big data or a simple prepaid plan, there is a large selection to choose from. These plans can be split into three main offerings:

  • SIM-only postpaid plans (all on 12-month contracts)
  • SIM-only prepaid plans (four different plan types to choose from, including plans with large data and long-expiry plans)
  • Mobile phone plans (plans with a new handset on 24 or 36-month contracts)
iPhone 11 phone in silver
Source: Apple

With the rise of mobile data use in Australia, Optus has made an effort to bump up the included gigabytes in both postpaid and prepaid plans. Combine this with the entertainment extras, and Optus certainly does have competitive phone plans.

Most of the postpaid plans are fairly straight forward on a 12-month plan, while the plans with a new smartphone are on 24 or 36-month plans. If you’re interested in an Optus prepaid plan, you can pick from four different types of prepaid phone plans: Epic Data, Epic Value, Daily Plus or Long Expiry plans.

Looking for a new phone? Optus has phones from all the major manufactures bundled with a 24 or 36-month phone plan. You can pick up devices such as the iPhone 11Samsung Galaxy S10, Huawei P30 and the Google Pixel 4.

What are the best Optus phone plans?

Deciding which Optus plan is best for you depends on what your needs are. Whether you’re changing or upgrading to a new Optus plan or you’re considering switching from another telco, you need to have a clear idea of what you’re looking for. Are you after a SIM-only plan or a plan with a new phone? Do you prefer prepaid or postpaid? Once you have a clear idea of what you’re after, look at what Optus has to offer in terms of value for money and have an idea of how much you want to pay for your phone plan.

The below table lists a range of SIM-only postpaid plans currently available. If you’d like to compare other plans, you’ll find more Optus phone plans further down the page.

What does Optus offer?

Plans come with a range of inclusions and add-ons, including international services and entertainment, and you’re also able to bundle your service with a brand-new smartphone on a two-year contract.

Some of Optus’ inclusions are listed on the below table. A green tick means that feature is either included on, or available with, that plan type.

SIM-Only plans Phones on a plan Prepaid plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

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Optus network and coverage

Optus’ mobile network covers 98.5% of the Australian population – just behind Telstra and ahead of Vodafone. The telco has also been stepping up its rural coverage in recent years and has committed to investing one billion dollars to improve service in regional and remote areas.

More than 2,200 new Optus towers have been built in over one thousand regional towns, and almost 1,500 existing towers have been upgraded – so even if you don’t live in one of the major cities, Optus is working to keep you connected.

Optus provides 3G, 4G, and 4G Plus service to its mobile customers, with super-fast 4G Plus speeds now available to around 96.5% of Australians. It’s also working on rolling out its own 5G network, although currently you’re only able to sign up with expressions of interest to be notified when its switched on in your area. The telco also gives customers its Coverage Commitment, meaning if you do experience network issues that can’t be resolved, Optus will cover any cancellation fees if you leave. Optus will also cover any remaining handset charges (provided you return the phone in good working order).

Features and bonuses

All of Optus’s plans come with the standard talk and text, plus data use within Australia. If you’re interested in the entertainment extras that Optus has to offer, these aren’t available on all plans, so you’ll need to check the plan’s details you’ll also get access to a whole bunch of awesome bonuses and extras, thanks to Optus’s entertainment partnerships.

  • Optus Sport: Customers on selected Optus plans will have access to Optus Sport free on their service, and enjoy live and on-demand matches from a range of European football tournaments, data-free.
  • Apple Music: Selected 24-month phone plans and 12-month SIM-only plans include the option of a six or 12-month free Apple Music trial.
  • International roaming: Select plans include monthly overseas roaming data to use internationally, generally with unlimited standard international talk and SMS plus a set amount of roaming data. You can also add a $10 per day Travel Pack to your Optus plan, which gives you unlimited calls and SMS and 100MB of data use each day. There is also a Data Roaming pack available for some prepaid plans, although you can only use it in five select countries.
  • Data sharing: If you have multiple family members or devices on Optus plans, you can combine all your plans on to one single bill, pool your total monthly data, and share it between plan holders or phones/tablets.

Individual products

Optus plans with phones

As mentioned previously, Optus offers a selection of postpaid and prepaid plans at various price points, over several contract terms. If you’re looking to buy a new phone on a plan, you’ll need to sign a 24 or 36-month contract.

Optus two-year mobile plans can be paired with any stocked postpaid phone. Plans start at $45 per month for 4GB of data and go up to $125 monthly for a huge 200GB. How much you pay each month will depend on the repayments of the device you choose, which is determined by the plan you select.

The following tale shows monthly plan prices for the 64GB iPhone 11 Pro on a 24-month plan. Your monthly plan fees will differ depending which phone and storage size you choose, along with your contract length and plan choice. Use our comparison tool to see a wider range of Optus phone plans.

Optus SIM-only postpaid plans

If you’re looking for a good SIM-only plan for a smartphone you already own, Optus has you covered. Plans are available on a 12-month contract, with prices beginning at $39 per month for 10GB of data.

Optus frequently offers bonus data discounts, so savvy buyers can score extra gigabytes and cheaper prices if they sign on at the right time. If you’re looking for a big data option, then the $79 12-month SIM plan includes 120GB per month, plus international call and roaming extras.

Optus prepaid plans

Prepaid plans are great if you’re after flexibility and don’t need all the extras. If you’re looking into Optus prepaid phone plans, the plans are split into four options: Epic Data, Epic Value, Long Expiry, and Daily Plus.

There are also several Add Ons available for prepaid plans (except the Daily Plus plans). You can add on the $5 International Talk pack on Epic Data or Epic Value plans, with 300 minutes of standard calls to 50 countries over a period of 28 days. If you’re travelling to Hong Kong, New Zealand, Singapore, The UK or USA, you’ll be able to add a $20 Data Roaming pack on Epic Data or Epic Value plans, with 10GB to use over 5 days. My Data and ‘Extras Credit’ Add Ons are available on Epic Data, Epic Value and Long Expiry plans.

Optus Epic Data

These are Optus’s standout prepaid plans, featuring unlimited calls and SMS with great value data inclusions. Plans begin at $10 per recharge for 5GB of data, and each option includes 10GB of data for streaming on Netflix, Stan and ABC iView. Billing periods range from 5 to 28 days and all unused data can be rolled over to the following recharge.

Optus Epic Value

Similar in structure to Epic Data plans, Epic Value prepaid offers 21 to 365 days before expiry, but less monthly data and inclusions. You’ll still get rollover data and unlimited talk and text, but exclusive streaming data isn’t available and the overall data inclusions are smaller. There are Add Ons available for data, international talk and ‘extras’ credit.

Optus Long Expiry

If you don’t need to recharge regularly and are a light phone user, you may prefer a long expiry plan. These plans are offered on a 45, 90, 186 or 365-day basis, and begin from just $10 per recharge. Usage is charged per minute of talk, megabyte of data, or SMS sent, with data rates priced at 25c per minute standard national calls, 25c per standard national SMS/MMS and $0.07 per megabyte of data.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

Long Expiry $10

  • Data 7c per megabyte

min. cost $10 over 45 day expiry

N/AMax Data**/billing period $10Advertised Data^^/billing period
Optus Logo

Long Expiry $20

  • Data 7c per megabyte

min. cost $20 over 90 day expiry

N/AMax Data**/billing period $20Advertised Data^^/billing period
Optus Logo

Long Expiry $30

  • Data 7c per megabyte

min. cost $30 over 186 day expiry

N/AMax Data**/billing period $30Advertised Data^^/billing period
Optus Logo

Long Expiry $40

  • Data 7c per megabyte

min. cost $40 over 186 day expiry

N/AMax Data**/billing period $40Advertised Data^^/billing period
Optus Logo

Long Expiry $50

  • Data 7c per megabyte

min. cost $50 over 186 day expiry

N/AMax Data**/billing period $50Advertised Data^^/billing period
Optus Logo

Long Expiry $60

  • Data 7c per megabyte

min. cost $60 over 365 day expiry

N/AMax Data**/billing period $60Advertised Data^^/billing period
Optus Logo

Long Expiry $70

  • Data 7c per megabyte

min. cost $70 over 365 day expiry

N/AMax Data**/billing period $70Advertised Data^^/billing period
Optus Logo

Long Expiry $80

  • Data 7c per megabyte

min. cost $80 over 365 day expiry

N/AMax Data**/billing period $80Advertised Data^^/billing period
Optus Logo

Long Expiry $100

  • Data 7c per megabyte

min. cost $100 over 365 day expiry

N/AMax Data**/billing period $100Advertised Data^^/billing period
View all mobile plans listed on Canstar Blue

Optus Daily Plus

Like Optus’ Long Expiry plans, Daily Plus prepaid offers a 30-day or a long expiry period of up to 186 days. However, this plan features a $2 daily recharge, which buys you unlimited talk and text and 500MB of data to use over 24 hours. Each day you use your device, $2 will be deducted from your credit balance, so it’s not ideal for people who use their phone daily – you’ll find better value from other Optus plans.

Brand Features Max Data**/billing period Advertised Cost^^/billing period
Optus Logo

Daily Plus $10

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $10 over 30 day expiry

500MBMax Data**/billing period $10Advertised Data^^/billing period
Optus Logo

Daily Plus $20

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $20 over 30 day expiry

500MBMax Data**/billing period $20Advertised Data^^/billing period
Optus Logo

Daily Plus $30

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $30 over 186 day expiry

500MBMax Data**/billing period $30Advertised Data^^/billing period
Optus Logo

Daily Plus $45

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $45 over 186 day expiry

500MBMax Data**/billing period $45Advertised Data^^/billing period
Optus Logo

Daily Plus $60

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $60 over 186 day expiry

500MBMax Data**/billing period $60Advertised Data^^/billing period
Optus Logo

Daily Plus $100

  • Unlimited standard national calls & SMS
  • 500MB of data for $2 per day

min. cost $100 over 186 day expiry

500MBMax Data**/billing period $100Advertised Data^^/billing period
View all mobile plans listed on Canstar Blue

Optus contact details/customer support

Need some help with your Optus plan or service? The telco offers plenty of contact and support options, including:

How does Optus compare?

If you’re interested in Optus network coverage, but want to shop around first, there are quite a few MVNOs on the Optus network offering cheaper SIM-only plans – check out the list below:

Is Optus a good deal?

If you want the bells and whistles that come with a big-name telco, Optus has plenty to offer: entertainment extras, international features, and lots of customer-exclusive perks. It’s also generally cheaper than arch-rival Telstra, sells a variety of plan types, and operates networks covering over 98% of Australians.

Customers wanting big data should definitely consider Optus for their mobile service. Although unlimited data isn’t available, the telco does include up to 200GB on its high-end, two-year phone plans and even up to 120GB on a SIM-only postpaid plan. The company also offers a wide range of smartphones to suit most budgets, and is one of the few places you can get big-name releases — such as the iPhone XS — on a two-year plan.

Overall, Optus has remained surprisingly competitive for such a big brand, and regularly sweetens its plans with bonus data and limited-time offers. However, if you are happy to forgo extras in favour of pricing, you can find cheaper deals with smaller providers piggybacking off the Optus network.

Operators such as Amaysim, OVO Mobile, Southern Phone, and Moose Mobile all sell low-cost prepaid and SIM-only plans that run on Optus’ 4G Plus network, so may be worth checking out if you’re looking to save cash.

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What do customers think about Optus mobile plans?

In 2019, Australians gave Optus 4 out of 5 stars for Overall Customer Satisfaction in handset phone plans.

Optus Handset Phone Plans

Canstar Blue
Rating:
Award: Overall Satisfaction
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