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Felix Mobile Phone Plans Review

Felix Mobile is a new telco in Australia, owned by TPG, and claiming to be Australia’s first phone plan provider to be both carbon neutral and powered by 100% renewable energy. Launched in November 2020, Felix Mobile offers just a single plan, and is intended for environmentally-conscious customers. But how does Felix Mobile compare to the competition, and is it worth giving a shot? Read on to find out.

Felix Mobile Phone Plans at a glance

Below is Felix Mobile’s plan from Canstar Blue’s database. Use our comparison tool to see a wide range of plans from other providers. The product below includes a link to a referral partner.

Felix Mobile is a super simple SIM-only provider – and as such only offers one plan. Felix’s plan offers unlimited calls and texts in Australia, along with unlimited data at speeds of up to 20Mbps for $35 per month. There’s no lock in contracts, and the plan renews every month.

A 20Mbps data speed is enough for just about everything you’re likely to do on your phone, including HD streaming. However, you may notice some minor quality and speed dips compared to other plans, and you currently won’t have access to 5G coverage.

What you get with Felix that you don’t get with other providers is a company-conscious approach to the environment. Firstly, the telco says it will plant a tree for every month that you’re signed up. On top of this, Felix Mobile is carbon neutral, and is powered by 100% renewable electricity.

On top of the base $35 plan, there’s two add-ons that you can pick up. The first is unlimited international calls to over 40 selected countries, for $5 per month extra. The second is international roaming for $20, to be used over 365 days. This gets you 4GB of data, with speeds up to 20Mbps, along with 100 standard minutes, and 100 standard SMS in over 40 selected countries.

Keep in mind that as Felix Mobile is a SIM-only provider, you’ll need to bring your own unlocked smartphone.

What does Felix Mobile offer?

Postpaid plans
Entertainment bonuses
Data-free video streaming
Data-free music streaming
International calls/texts
International roaming
Set-up fees
Data overage fees

Felix Mobile network and coverage

Felix Mobile is a subsidiary of TPG and Vodafone, and as such uses the Vodafone 4G network – owned by the third largest telco in Australia and now covering over 22 million Aussies. Typically because of this you can expect Felix Mobile to work where you live, but just to be safe if you’re unsure you should check with the provider before signing up.

Features and bonuses

Felix Mobile’s single plan comes with unlimited standard national calls and texts, plus unlimited 20Mbps data, all to use within Australia, but there’s some other perks you can enjoy with Felix Mobile:

  • International calls: Felix Mobile customers can add-on international calls for $5 per month extra
  • International roaming: Customers can get international roaming for $20 over a 365 day period, including 100 standard minutes and 100 standard SMS in 40 other countries, as well as 4GB international data
  • Auto-recharge: Auto-recharging is enabled by default through the Felix Mobile app
  • No data overage fees in Australia: As Felix offers unlimited data at speeds of 20Mbps, you’ll never need to worry about exceeding a data allowance in Australia

Below is Felix Mobile’s single $35 plan, which includes unlimited standard talk and text in Australia, plus unlimited data limited to speeds of 20Mbps.

Felix Mobile contact details/customer support

Need some help with your Felix Mobile plan? You can get some assistance from the telco’s customer support services:

  • You can get live customer service through the Felix app
  • The Felix Mobile website offers a live chatting service
  • You can leave Felix Mobile a voicemail on 1300 801 956

How does Felix Mobile compare?

Felix Mobile is pretty unlike any other telco, however you can definitely find some similar providers out there. Some of these providers are:

The following table shows a selection of published postpaid plans on Canstar Blue’s database, listed in order of lowest standard monthly cost to highest, then by data allowance, largest to smallest. You can compare these plans to Felix Mobile’s unlimited data $35 per month plan. Use our comparison tool to see all plans available on Canstar Blue’s database. This table includes products with links to referral partners.

Here is a selection of postpaid plans from Canstar Blue’s database with a minimum of 10GB of data, listed in order of standard cost, lowest to highest, then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This table includes products with links to referral partners.

The following table shows a selection of SIM-only postpaid plans with a minimum of 60GB data on Canstar Blue’s database, listed in order of their standard monthly cost, from the lowest to highest and then by data allowance, largest to smallest. Try out our comparison tool for mobile phone plans to see a range of offers from other providers. This is a selection of products with links to a referral partner.

Is Felix Mobile a good deal?

Having only one plan available, Felix Mobile doesn’t offer a lot of variety, however it is certainly the choice for an environmentally-conscious consumer wanting flexibility and no contracts. Being carbon neutral, running on 100% renewable electricity, and committing to plant a tree for every month that you’re signed up, Felix Mobile is a worthy choice if you’re after a telco that does a little bit more for the environment.

As for value, $35 gets you unlimited data, but all data use is restricted to maximum speeds of 20Mbps. That’s fairly generous for the average customer, but is certainly not for everyone, especially if you’ve shelled out for a 5G phone and want to take advantage of ultra-fast mobile speeds. Of course you can always compare phone plans if you’d like to shop around.

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About the author of this page

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This page was written and is regularly updated by Zachariah Kelly, one of Canstar Blue’s Telco writers. He specialises in all things phone, internet and streaming, with a soft spot for video games. He’s fresh out of university with a Bachelor’s Degree in Journalism and Social Political Sciences from UTS.

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