Looking for a new front loader washing machine? This year, Australians we surveyed gave LG front loader washing machines a solid 4-star rating for customer satisfaction.
As well as washing machines, LG manufactures TVs, mobile phones, audio systems, DVD and Blu-ray players, fridges, computers, tablets, air conditioners, and many accessories to go with these products.
The story behind the name: What does ‘LG’ really stand for?
In 1947, Lak-Hui Chemical Industrial Corp was founded by Koo In-Hwoii, but most people called the company ‘Lucky’. In 1958, Lucky united with a newly-established company, ‘Geumseong’ meaning ‘GoldStar’ in Korean. When it was renamed ‘LG Electronics’ in 1994, the LG stood for ‘Leokki Geumseong’ or ‘Lucky GoldStar’ after its Korean parent companies.
Since 2004, however, the letters have stood for their most successful marketing slogan, ‘Life’s Good’.
LG began in the 1960s by manufacturing Korea’s first washing machines, as well as radios, black-and-white TVs, refrigerators and air conditioners. LG Australia was established in 1997.
LG front loader washing machine innovations
1960s: LG produces Korea’s first washing machines.
2011: LG exclusively introduced the 6 motion direct drive. This was a major breakthrough in washing machines, as it provided the best cleaning performance yet.
2014: In June, LG Electronics launched its new smart appliances with HomeChat™, a messaging service available initially in South Korea only. HomeChat™ lets homeowners communicate with and control their LG smart appliances. You can text your washing machine, “What are you doing?” to find out what stage of a cycle your machine is up to, and how much time is left to run.
Stackable: LG’s washing machines and clothes dryers can be stacked on top of each other or arranged side-by-side or separately.
What our survey respondents say
Earlier in 2015 Canstar Blue surveyed 1,248 people who had bought a new washing machine in the last three years. These are some of the comments, among others, made by survey respondents who had purchased an LG front loader washing machine.
|This machine has so many settings that I can always get the right result.||You can’t add clothes mid-cycle.|
|It was good value and it’s innovative.||I hate the finish tune.(LG front loaders chime a song when they finish a cycle.)|
|Very quiet. Value for money.||It is very loud and ‘jumpy’, even though the washing machine I purchased was advertised as being quieter and more stable.|
|Water saver choice of short 30-min wash does wash clothes properly.||Moves quite a bit at high spin.|
|Good durability.||Warranty could be better (longer).|
|Handles every load well. Great wash.||Does not have a lint filter, and needs one.|
|It’s good for the environment and my clothes.||I wish I could spin only in my front loader without it doing a rinse as well. I have doubts about how well the machine rinses clothes.|
Source: Canstar Blue washing machine survey – 2015
Other front loader washing machine brands we rated
Canstar Blue commissions Colmar Brunton to regularly survey 3,000 Australian consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have purchased a washing machine at some point in the last 3 years – in this case, 1,248 Australians.
The brands included in this year’s survey were:
- Fisher & Paykel
You can view our front loader washing machine survey results here.