Best-Rated Top Loader Washing Machine Brand

See Our Ratings Methodology.

cns-msc-top-loader-washing-machines-2024

Most Satisfied Customers | Westinghouse

Consumers have rated Westinghouse as number one in Canstar Blue’s latest top loader washing machine ratings, with five-star reviews for design and overall satisfaction. 

Fact Checked Fact Checked

How we rate top loader washing machines

Our review compares top loader washing machine brands on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which top loader washing machine they think is best!


Canstar Blue surveyed 805 Australians for their feedback on the top loader washing machine they have purchased and used in the last five years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.


Respondents rate their satisfaction with their top loader washing machine brand(s) from zero to 10, where zero is extremely dissatisfied and 10 is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a top loader washing machine brand as an individual score NOT a combined total of all criteria.
  • Value for money: quality and longevity of product for price paid.
  • Performance: performs as described given frequency of use.
  • Design: aesthetically pleasing without compromising functionality, appropriate size and weight for product.
  • Features and functionality: adequate settings and features for purpose and/or advanced settings and features that enhance performance.
  • Ease of use: process for use is simple and efficient in achieving results, instructions are easy to understand.

The winning brand is the one that receives the highest overall satisfaction rating once all the scores from the overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Westinghouse
  • Fisher & Paykel
  • Whirlpool
  • LG
  • Samsung
  • Haier

Find more detailed information on our Most Satisfied Customer methodology.


Best top loader washing machine brands in Australia

  1. Westinghouse
  2. Fisher & Paykel
  3. Whirlpool
  4. LG
  5. Samsung
  6. Haier
  7. Other top loader washing machine brands

1. Westinghouse


Westinghouse Top Loader

Ratings result

Westinghouse received five stars for design and overall satisfaction and four stars for performance, features and functionality, ease of use and value for money.

Editor’s notes

Westinghouse is part of the global Electrolux group and has been operating in Australia for over 80 years. The brand sells a range of laundry, kitchen and cooking appliances including washing machines, dishwashers, air conditioners, fridges and freezers. Westinghouse sells top loader washing machines with a range of drum capacities from 6kg to 12kg, as well as fast-wash programs and inverter motors.

2. Fisher & Paykel


Fisher and Paykel Top Loader

Ratings result

Fisher & Paykel was awarded five stars for performance, features and functionality, ease of use, value for money and design, as well as four stars for overall satisfaction.

Editor’s notes

Fisher & Paykel is a New Zealand company well known for its range of home appliances. Operating since 1934, Fisher & Paykel products are now sold in over 50 countries. The brand’s top loader washing machines have drum sizes from 5.5kg up to 12kg, and have UV-sanitising, hygiene and allergy-friendly capabilities.

3. Whirlpool


Whirlpool Top Loader

Ratings result

Whirlpool was rated five stars for performance, value for money and design, as well as four stars for features and functionality and overall satisfaction, and three stars for ease of use.

Editor’s notes

Whirlpool is a kitchen and laundry appliance company that offers its products in stores across Australia. With the largest drum size of the brands rated this year, coming in at 15kg, Whirlpool’s top loaders come with features including steam hygiene, a preset timer and antiseptic protection.

4. LG


LG Top Loader

Ratings result

LG received five stars for value for money, and four stars for performance, features and functionality, ease of use, design and overall satisfaction.

Editor’s notes

LG Electronics is a Korean brand known for its technology and home appliances products. Select LG top loader washing machines come with built-in AI functions that can tailor wash settings based on weight and fabric type. Other features include an ‘allergy care’ cycle with steam and six washing motions.

5. Samsung


Samsung Top Loader

Ratings result

Samsung received three stars across the board for performance, features and functionality, ease of use, value for money, design and overall satisfaction.

Editor’s notes

Samsung is another well-known name in the technology and appliances space, also originating in South Korea. Operating since 1938, when it started life as a grocery store, Samsung now offers a range of washing machines, including top-loaders that have previously taken the top spot in our Most Satisfied Customers award. The brand’s models have features such as a Heavy Duty+ and a ‘hygiene steam’ cycle, as well as a 20-year warranty on their digital inverter motors.

6.Haier


Haier Top Loader

Ratings result

Haier received five stars for value for money and three stars for performance, features and functionality, ease of use, design and overall satisfaction.

Editor’s notes

Haier is an international home appliance brand that was founded in China in 1984. The brand’s top load washing machine range offers features such as a sterilising function using UV light, up to 4.5-star energy rating and up to 4-star water ratings.

7. Other washing machine brands

Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • AEG
  • Ariston
  • Beko
  • Bosch
  • Electrolux

  • Euromaid
  • Hisense
  • Kogan
  • Miele
  • Solt

About our consumer experts


Rachel Bollerman: Content Producer

This article was written by Canstar Blue Home & Lifestyle Content Producer, Rachel Bollerman. Rachel graduated with a Bachelor of Communications, majoring in Journalism at the Queensland University of Technology. She has worked in a variety of public relations, marketing and communications roles, gaining experience in community management, social media marketing, blog writing and other styles of copywriting. When she’s not working, Rachel enjoys doing arts and crafts projects at home and spending time with friends.

 

Meet the Editorial Team

 

Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.

 

Meet the Research Team

Past Ratings

Here are the past winners from Canstar Blue’s top loader washing machine ratings:

  • 2023: Samsung
  • 2022: Samsung
  • 2021: LG
  • 2020: LG
  • 2019: Fisher & Paykel
  • 2018: Fisher & Paykel
  • 2017: Fisher & Paykel
  • 2016: Fisher & Paykel
  • 2015: Fisher & Paykel and Samsung
  • 2013: LG
  • 2012: Fisher & Paykel and Samsung
  • 2011: Fisher & Paykel

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