Canstar Blue’s fridge review has seen Fisher & Paykel, LG, Hisense, Kelvinator, Electrolux, Westinghouse, Haier, Samsung, CHiQ, Kogan, Beko, and Bosch compared on customer satisfaction.
See our Ratings Methodology.
If your refrigerator is on the fritz, or you’ve simply outgrown your old kitchen mate, it may be time for a new one. But where do you start? Chances are it’s been a while since you’ve had to buy a new fridge, but fear not because Canstar Blue is here to guide you through everything you’ll need to consider. With modern fridges usually costing upwards of $1,000, you really should do your research. And that’s where our annual customer reviews and ratings help, as we provide Aussie consumers a platform to share their opinions on their latest fridge purchase(s), giving you the scoop on some leading brands in the market.
This year, Canstar Blue surveyed more than 1,500 Australian consumers who have purchased a new refrigerator over the last three years. Respondents were asked to review their new fridge based on a number of important factors, including its reliability, the quality of fittings and fixtures, internal layout, style, features, food freshness and value for money. The idea is to give you as much helpful information as possible about the compared brands, so that you can make an informed purchase decision the next time you go fridge shopping!
Our latest ratings saw 12 major brands receive the minimum sample size (30 responses) to be included in the results, but which came out on top? Fisher & Paykel was crowned champion for overall customer satisfaction and also got five-star reviews in all but one category.
Here are the best fridges in Australia, as rated by consumers in Canstar Blue’s latest review:
Fisher & Paykel topped our fridge ratings with five-star reviews for reliability, internal layout, food freshness, design, quality of fittings, features, and overall satisfaction. Notably, three brands scored full marks for value for money, including Haier, Hisense and Kelvinator which also got five stars for design and food freshness, respectively. Meanwhile, runner-up LG also received five stars for features and design, and Electrolux achieved the same result for quality of fittings and fixtures.
Our fridge ratings provide a helpful guide to which brands are rated highest here in Australia, but picking the best fridge for your household’s needs requires a little more research. Read on as we detail what each of the brands in our review has to offer. We’ll then look more closely at the main factors to consider before getting your credit card out.
Fisher & Paykel quite often stands out for its practical designs – notably its contemporary style and integrated style fridges. The brand also offers under-counter drawers to install into integrated cabinetry. The brand’s fridge range covers these, as well as the full traditional range, from bar fridges through to French and four-dour door fridges.
If you’re looking for a model that’s the complete package and the perfect family-size option, you can’t beat the 538L Freestanding Quad Door Refrigerator Freezer (RF605QNUVX1). This stainless-steel finish fridge has 98L of freezer space and 341L of fridge space, access to chilled water and ice with a slimline water dispenser and internal ice maker and LED internal lighting and electronic temperature controls. The ActiveSmart system is said to use temperature sensors, independently-controlled fans and air ducts that are controlled by a microprocessor to optimise cooling power. This involves adjusting the fan speed and compressor to compensate for changes such as frequent door opening or storing uncooled food.
Fisher & Paykel’s fridge range includes:
Fisher & Paykel achieved five-star reviews for reliability, internal layout, food freshness, design, quality of fittings, features, and overall satisfaction. It got four stars for value for money.
LG seems to prioritise energy efficiency across its broad range of refrigerators. Models range from small fridges suitable for one or two people, up to giant 910L units for those who love food and want to store a lot of it. The LG price range is equally broad, offering affordable $1,000 models up through to big fancy units with equally big price tags.
Looking at a more mid-range example, the LG 454L Bottom Mount Fridge (GB-W455MBL) has an impressive 4.5-star energy rating. Inside, the fridge features surround cooling with air vents located in the front ceiling of the fridge to direct cold air onto items stored in the top door baskets and a ‘Fresh Balancer’ which adjusts humidity settings in the crisper drawers to keep your fruits and veggies fresh. This model also comes with tempered glass shelves and a two-step folding shelf to fit taller items. The freezer contains three plastic drawers and a twist ice maker.
LG’s fridge range includes:
LG scored five-star reviews for features and design and rated four stars in the remaining categories, including overall satisfaction.
Hisense covers every type of fridge, which includes French door, bottom mount, top mount, side-by-side, one-door and bar fridges. The brand focuses mostly on the low to mid-price range, but does venture into fridges priced over $2,000. Hisense also offers some unusual colours – apart from the trendy black finish, there are also red bar fridges.
An example of Hisense’s mid-range offerings is the 496L Top Mount Silver (HRTF496SW), with its stainless-steel exterior and handles. There’s a handy display and controls panel on the front to adjust the inside temperature and functions, such as super freeze and super cool. Inside, the freezer has two door bins and a twist ice maker, while the fridge has a humidity-controlled crisper bin and an egg tray. Both the fridge and freezer units have adjustable glass shelves. This unit is available for $1,299 RRP*.
Hisense’s fridge range includes:
Hisense rated five stars for value for money and style/design. It got four stars everywhere else including for overall satisfaction.
Kelvinator covers the most straightforward traditional top mount and bottom mount models. The range targets the most important parts of keeping your food and drinks cool through Aussie weather, meaning it’s one of the more affordable options on the market, but you might have to go without fancy features such as ice cube makers.
For example, the Kelvinator 496L Bottom Mount Fridge (KBM5302WC) has one of the brand’s highest retail prices, yet is still very close to average consumer spending on a new refrigerator. This model has adjustable SpillSafe glass shelves, FlexStor adjustable door bin storage, two full-width wire freezer baskets and one full-width crisper.
Kelvinator’s fridge range includes:
Kelvinator also got five stars for value for money, as well as for food freshness. It scored four stars for overall satisfaction and everywhere else.
Electrolux doesn’t really foray into the budget end of the refrigerators segment – you’ll be hard-pressed to find anything retailing for under $1,000. Instead, Electrolux goes deep into the high-end market with its biggest and most expensive model – a whopping 609L French door fridge (UltimateTaste 900) – priced over $3,000. One of the cheapest fridges still costs more than the average new fridge spend, although may be worth it if you’re looking for additional features and extras.
The Electrolux 501L Stainless-Steel Refrigerator (ERE5047SC) features a MultiZone deli compartment for your deli meats and cheeses, FreshPlus cooling and a Boost Chill mode which increases the chill rate of the unit for 90 minutes before returning to the pre-set temperature. It also comes with a mark-resistant stainless-steel finish and a filtered water dispenser.
Electrolux’s fridge range includes:
Electrolux scooped up five stars for quality of fittings and fixtures and got four stars in the remaining categories, including for overall satisfaction.
Part of the Electrolux Group, Westinghouse is a long-standing Australian brand covering more of the family-focused part of the home appliances market, while also foraying into some $2,000+ fridges with extra features like automatic ice makers. It offers bottom mount, top mount, French door, side-by-side, vertical and bar fridges. These also come in numerous finishes including white, silver, dark stainless-steel and standard stainless-steel.
An example of a mid-range fridge from Westinghouse is the 431L Stainless-Steel Top Mount (WTB4604SC), which features a twist ice maker, humidity-controlled crisper, egg tray, adjustable SpillSafe glass shelves, full-width freezer door bin and quick chill function. This fridge is available for about $1,199.
Westinghouse’s fridge range includes:
Westinghouse was rated four stars across the board, including for overall customer satisfaction.
Haier covers every type of refrigerator on the market, including some of the most affordable options and a few venturing over the $2,000 price mark. Founded in China, the company focuses on everyday affordable kitchen, laundry and home cooling necessities.
The Haier 514L French Door Refrigerator (HRF520FHS) is one of the more affordable French door fridges available, priced under $1,500. It features LED interior lighting, a crisper bin, egg tray, and spill-proof glass shelves. It also has an external temperature control with an LED display and hidden hinges to give you a sleek look. It also comes with a four-star energy efficiency rating, ideal for those who like a well-organised unit that won’t guzzle electricity.
Haier’s fridge range includes:
Haier received five stars for value for money, plus four stars for overall satisfaction and in all other categories.
Perhaps best known for its mobile phones, Samsung also has a strong presence in the home appliances market. The company covers a very wide range of price points, from truly entry-level fridges up to some very expensive, very high-end appliances. This means that Aussie shoppers with any budget may find a Samsung fridge to take home.
Around the middle of Samsung’s range is the 424L Bottom Mount Refrigerator (SRL446DLS), with a respectable four-star energy efficiency rating, priced around $1,349. The stainless-steel finish exterior features a cold water dispenser as well as flat doors and recessed handles, while inside there are four tempered glass shelves, a vegetable crisper, wine rack, and a flip-up shelf for fitting extra tall items.
Samsung’s fridge range includes:
Samsung was rated four stars across the board, including for overall customer satisfaction.
CHiQ may be a Chinese brand, but its wide range of electronics and electrical home appliances is apparently designed to help meet the lifestyle needs of everyday Australians. The brand sells mainly televisions, fridges and freezers, as well as digital signage.
In terms of refrigerators, CHiQ offers single door and hybrid fridges, as well as top and bottom mount units, and side-by-side models, ranging in capacity from 199L to 700L (including freezers). CHiQ’s 410L Top Mount Fridge (CTM410NW) is a standard model offering a multi air-flow system, full frost-free system, an electronic control system and a four-star energy efficiency rating.
CHiQ’s fridge range includes:
CHiQ got four stars for food freshness and value for money. It got three stars everywhere, including for overall satisfaction.
Online budget retailer Kogan offers a wide selection of home appliances at budget prices, including fridges. It sells its own Kogan branded models as well as fridges from brands like Gecko and Euro Appliances. Configurations available include top and bottom mount, multi-door fridges, upright fridges and bar fridges.
For a cheap and cheerful option, Kogan offers a 323L bottom mount fridge for just $524, ideal for small kitchens or apartment living. This model comes with interior LED lights, adjustable temperature controls, a crisper with humidity control as well as adjustable legs, shelves and a reversible door.
Kogan’s fridge range includes:
Kogan was rated three stars across the board, including for value for money and overall satisfaction.
Turkish brand Beko offers only one fridge model at the time of writing − the Beko 369L Upright Fridge (BAF369W) for $1,099 RRP*. It features Active Fresh Blue Light technology to protect vitamin C content in vegetables and an Everfresh+ Crisper at the bottom of the fridge to control humidity levels and reduce temperature variations to help keep your foods fresher for longer. This model also has a frost-free system, LED lighting throughout the refrigerator and spill-proof shelving to capture any leaks.
Bosch is a brand well-known for high-end household appliances, but its range of fridges is moderately priced from $1,400 and upwards of $3,000.
The Bosch Serie 6 254L Integrated Bottom Mount Fridge (KIN86AD30A) has a three-star energy efficiency rating with four height-adjustable safety glass shelves and frost-free technology. According to the brand, it uses two separate cooling circuits to help with fridge efficiency and provide constant air circulation. Bosch’s FreshSense system is said to monitor temperatures inside and outside each compartment, and adjusts accordingly. Additionally, it has SuperCooling and SuperFreezing features claimed to quickly lower the temperature of newly introduced items.
Bosch’s fridge range includes:
Bosch rounded up the results on three stars across the board, including for overall satisfaction.
While the following brands did not receive the minimum survey sample size required to be included in our review, they may still be worth considering for your next refrigerator purchase:
The FIRST thing to consider when choosing a fridge is capacity; or the total volume of refrigerated space available for the number of people in your household. Fridge capacity is measured in litres. As a general rule, households with one or three persons should make do with 200L-400L of fridge space, but households of four people or more will need at least 500L-700L, depending on how many adults and kids there are. Use the table below to size up what refrigerator size you need for your household.
|Household size||Fridge capacity|
General guide only
Read more: What size fridge do I need?
Please note: Fridge capacity refers to the total volume of refrigerated space available in the unit and is not to be confused with dimensions which refer to the external measurements of the fridge, typically displayed in centimetres.
Lettuce continue by explaining the different types of fridges available to buy in Australia. You may have always had one particular type, but you might be convinced to switch. Keep in mind that the following all come with freezer compartments – it’s really just a case of how much priority you give this. Here are the main types of refrigerators:
The type of fridge you need will come down to your household’s size and how much kitchen space you have. For example, top and bottom mount fridges are more suitable for smaller households of two or three people since they have a smaller footprint and capacity. They’re also ideal for those who live in an apartment or if you have a kitchen with a small fridge cavity. By contrast, larger households and families will need a larger capacity fridge like a side-by-side fridge or French door model with ample space for fresh food, meat, snacks, and drinks.
Smart tip: It’s also important to consider your household’s eating habits when choosing a fridge type. If you consume mainly fresh foods, consider a bottom mount fridge with the freezer located on the bottom since you’re likely going to use the main fridge compartment more. If you’re someone who likes to prep ahead of the week or tends to freeze food for later use, then consider a top mount fridge that offers slightly more space with the freezer on top.
As mentioned above, dimensions are external measurements of the fridge typically displayed in centimetres. Generally speaking, single-door top and bottom mount fridges will be smaller than side-by-side and French door fridges. When measuring for a new fridge, make sure to allow for air gaps on the sides, at the back and on top for ventilation. This may sound elementary, but don’t forget to leave enough room to open the fridge door(s). Check out our fridge size guide below for reference.
|Fridge type||Standard width||Standard height||Standard depth|
|Top/bottom mount||54 cm – 80 cm||130 cm – 180 cm||59 cm – 75 cm|
|Side-by-side||76 cm – 91 cm||170 cm – 178 cm||85 cm – 94 cm|
|Four-door||92 cm – 96 cm||170 cm – 180 cm||90 cm – 96 cm|
|French door||92 cm – 96 cm||170 cm – 180 cm||90 cm – 96 cm|
|Pigeon pair||110 cm – 124 cm||167 cm – 178 cm||70 cm – 86 cm|
General guide only
There’s no doubt that manufacturers are becoming more adventurous with their refrigerators, driven by the consumer demand for something that does a little more than just keep your food and drinks cold, or frozen. One underrated feature people should look for when upgrading their fridge is an ice and water dispenser which is a godsend once you have it, especially if you can find a model with the dispenser on the outside of the fridge to avoid having to open it and let cold air escape.
Read more: Fridges with ice makers & water dispensers
Interior LED lights are also important to help you see the contents of your fridge and still keep it cool.
Other must-have features to look for include:
Besides the features and specs mentioned above, you can also look for smart features like built-in cameras to remotely peep inside your fridge, LED touchscreens, and Wi-Fi connectivity which let you access recipes online, stream music, and watch TV shows on the fridge screen, as well as display photos, leave notes and manage calendars. LG and Samsung have made huge strides in the smart fridge space and are worth checking out if you’re looking for a unit that comes with all the bells and whistles.
Energy efficiency largely comes down to how large your fridge is. Big fridges obviously use more power, but smaller fridges can be notoriously inefficient relative to their size. The following table is a guide to what you can expect to pay every year to run your fridge, depending on its size.
Seeing as fridges need to be used 24 hours a day, there is no real way around saving energy on an energy-inefficient fridge, but sending your food to an early grave. The best and easiest option is to purchase an energy-efficient fridge in the first place, but be wary of paying too much because it could take some time for the extra cost to pay off.
Here is a table of estimated fridge running costs, with calculations based on an electricity usage rate of 33 cents per kWh:
|Fridge Size (litres)||Typical Annual Energy Consumption (kWh)||Estimated Cost Per Year|
Details sourced from: SA.GOV.AU
Check the energy star ratings sticker on your fridge to see how efficient it is. If your fridge doesn’t have one of these ratings, it’s probably time for an upgrade! The maximum star rating a standard fridge can have is six stars. Super-efficient fridges, however, can have between 7-10 stars, as shown by the ‘crown’ of stars on top of the label (pictured).
Of course, it takes a lot for a fridge to earn a maximum energy rating. Most fridges struggle to earn any more than five stars. One such fridge to earn five stars is the Electrolux 540L Top-Mount (ETE5407SB). It comes with an annual energy usage of 282kWh.
Of course, energy costs are also dependent on how your electricity provider sets its electricity rates. Be aware that a flexible pricing tariff will mean your fridge costs more to run at peak times of day, but less to run at off-peak times.
Read more: How much power does a fridge use?
Everyone wants their money to go as far as it can, so a cheap fridge can be an alluring prospect. Our survey found that Aussie households spend an average of $1,161 on a new fridge. This is pretty much smack bang in the middle of the fridge price range. Fridges can range anywhere from about $400, all the way up to and over $3,000 for the latest and greatest. However, cheap fridges can be the silent killer in your kitchen as far as your electricity bill is concerned.
A fridge’s cheap sticker price can be just the tip of the iceberg. Often, what you save in the initial outlay, you’ll pay for in energy inefficiency over time. Take the CHiQ 251L bottom mount fridge (CBM251W) for example. This fridge costs around $800 to buy, and you might think that its small capacity means lower electricity bills. Unfortunately, you’d be mistaken, as it consumes 321kWh annually and has a three-star energy efficiency rating.
These are extreme examples, but it could help illustrate how you might be better off spending more on a greater capacity fridge that’s also energy-efficient. Not to mention, you can also expect pricier fridges to come with superior quality fittings and fixtures. As is the case with most other household appliances, you often get what you pay for. The trick is to find a quality product at a reasonable price.
Our research found that one in ten (11%) survey respondents wish they had spent more on a better quality fridge. When asked what the biggest factor in their purchase decision was, 31% indicated the price of the fridge, followed by size (19%), capacity/storage (16%) and energy efficiency (12%).
You can typically install your fridge yourself as it doesn’t require special outlets. However, models with plumbed ice and water dispensers must be fitted by a professional plumber. Some smart fridges may also require professional installation to ensure you can access all the connected features as intended. Most retailers will offer installation services at an extra cost.
This report was written by Canstar Blue’s Home & Lifestyle Content Lead, Megan Birot. She’s an expert on household appliances, health & beauty products, as well as all things grocery and shopping. When she’s not writing up our research-based ratings reports, Megan spends her time helping consumers make better purchase decisions, whether it’s at the supermarket, other retailers, or online, highlighting the best deals and flagging anything you need to be aware of.
Picture credits: Hedgehog94/Shutterstock.com.
*Prices are taken from respective retailer websites, correct as of January 2022.
These are the top-rated refrigerator brands in our latest review:
Here is a list of fridge brands available to buy in Australia:
There are plenty of retailers that sell fridges either in-store or online. These include:
Each brand offers a number of models within its range. We’ve taken a comparative model from each brand in regards to capacity to help you compare price, plus each model’s energy efficiency ratings:
|Fisher & Paykel 487L ActiveSmart French Door Fridge (RF522ADUX5)||$2,699||3.5|
|LG 655L Side-by-Side Fridge (GS-B655MBL)||$1,799||4|
|Hisense 422L Top Mount Fridge (HR6TFF459)||$999||4|
|Kelvinator 496L Bottom Mount Frost-Free Fridge Silver (KBM5302AC-R)||$1,649||3.5|
|Electrolux 491L French Door Frost-Free Fridge (EHE5267BC)||$3,199||4|
|Westinghouse 460L Top Mount Frost-Free Fridge (WTB4604SC-L)||$1,449||4|
|Haier 419L Bottom Mount Fridge (HRF450BS2)||$1,049||4|
|Samsung 599L Top Mount Fridge (SR625BLSTC)||$2,299||4|
|CHiQ 231L Bottom Mount Fridge (CBM230NS)||$1,099||4|
|Beko 369L Upright Fridge (BAF369W)||$1,099||3|
|Bosch Series 4 324L Freestanding Fridge (KSV33VI3A)||$1,899||4|
Source: Respective retailers and Appliances Online, January 2022.
Canstar Blue surveyed 6,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who have purchased and used a new refrigerator in the last three years – in this case, 1,553 people.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.
Here are the past winners of Canstar Blue’s refrigerator ratings:
Appliances - January 28th
With refrigerators an essential purchase for households, brands have looked to diversify their features and functionality in order to set themselves apart from the competition. With technology, user-friendliness, and convenience some of the biggest factors …– Read more
Appliances - June 9th
Canstar Blue looks at the highest rated appliance brands and picks out some potential bargains this end of financial year sales time.– Read more
Appliances - April 16th
Buying a new fridge isn’t easy, especially on the budget, however cheap may not equal best. See what you’re really spending with Canstar Blue.– Read more
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*Prices correct as of publication date.