Front Load Washing Machine Reviews


Compare front load washing machines from Miele, Simpson, Bosch, Fisher & Paykel, LG, Samsung, Electrolux and Whirlpool on performance & reliability, ease of use, quietness, design, features and value for money, with Canstar Blue’s 2018 customer satisfaction review & ratings.

See our Ratings Methodology.

Most Satisfied Customers | Miele

Miele has topped Canstar Blue’s customer ratings for front loader washing machines for the fifth year in a row, earning five-star reviews for its performance and reliability, ease of use, quietness, design, features and overall satisfaction in 2018.

Miele still out in front for front load washing machines

No matter how many times a week you do your laundry, your washing machine plays an integral role in keeping your family home moving. It’s the appliance that many of us simply can’t do without (unless you prefer to wash all your clothes by hand). There would be no clean school uniforms or work shirts and no clean bed sheets, so finding the right washing machine for your household is important. Whether you’re looking for the cheapest washing machine available, or one with all the bells and whistles, you’ve come to the right place for guidance!

Each year, Canstar Blue surveys hundreds of households across Australia, to find out how they rate their front load washing machine based on important factors such as ease of use, features, quietness, and the value for money they think it represents. Washing machines aren’t the easiest appliance to replace, so it really does pay to do your research, and finding out what other consumers just like you think about all the major brands is a great place to start.

For the fifth year running, Miele has earned top spot in our customer satisfaction ratings for front load washing machines. The German appliance powerhouse certainly knows how to keep Aussies happy in the laundry room, receiving five-star reviews for overall satisfaction, in addition to most other research categories. Its four-star rating on value is perhaps a reflection of the fact that Miele also happens to be one of the most expensive washing machine brands around. But it seems that Aussies can see the value in paying extra for quality.

Best-Rated Washing Machines

Canstar Blue’s latest front load washing machine review saw eight major brands compared, rated in the following order for overall customer satisfaction:

  • 1st Miele
  • 2nd Simpson
  • 3rd Bosch
  • 4th Fisher & Paykel
  • 5th LG
  • 6th Samsung
  • 7th Electrolux
  • 8th Whirlpool

It was four stars overall for Simpson, Bosch, Fisher & Paykel and LG, while Samsung, Electrolux and Whirlpool received three stars apiece. The only other brand to rate five stars in any category this year was Simpson with its front load washers earning top reviews for their ease of use, quietness and value for money. Bosch, Fisher & Paykel and LG all received consistent four star ratings across all categories.

To help you decide which brand may be the best fit for your needs and budget, here is a guide to the eight brands in our latest review and what they currently have to offer Aussie households.

Best-Rated Front Load Washing Machines


Miele Front Load Washing Machines

Miele is known as a high-end appliance brand, but evidently consumers look at more than just price alone, instead appreciating proven quality. Miele is a German manufacturer, with many of its products still made in Europe. Miele was rated five stars for overall satisfaction and most other categories, except for value for money where it was still rated a respectable four stars.

Miele is an innovative brand, but doesn’t lose sight of the basics. It seems to excel in terms of ease of use, reliability and overall performance, with many of its washers featuring the intelligent ‘TwinDos’ detergent system which ensures the optimum level of detergent is used to achieve the best cleaning results possible. Miele has various front loader models on offer, with prices set as low as $1,499 and as much as almost $5,000. Their high energy-efficiency ratings, however, should help to get some of that back in the form of reduced power bills over time.

Miele’s front load washing machine range includes:

  • Miele WMV960WPS 9kg Front Load Washing Machine: $4,599 (RRP)
  • Miele WMR861WPS 9kg W1 Front Load Washing Machine: $4,099 (RRP)
  • Miele WTZH730WPM 8kg Washer 5kg Dryer Combo: $3,999 (RRP)
  • Miele WTH130WPM 7kg Washer 4kg Dryer Combo: $3,499 (RRP)
  • Miele WKH132WPS 9kg W1 Front Load Washing Machine: $3,099 (RRP)
  • Miele WCI670 9kg W1 Front Load Washing Machine: $2,699 (RRP)
  • Miele WCE670 8kg W1 Front Load Washing Machine : $2,199 (RRP)
  • Miele WCE330 8kg W1 Front Load Washing Machine : $2,199 (RRP)
  • Miele WDD030 8kg W1 Classic Front Load Washing Machine : $1,799 (RRP)
  • Miele WDB030 7kg W1 Classic Front Load Washing Machine: $1,599 (RRP)

Check Washing Machine Prices at Appliances Online^


Simpson Front Load Washing Machines

Australian favourite Simpson is now owned by Electrolux, but its motto – ‘Quality kept simple’ – is still very much reflected in its washing machines that focus on being solid value for money. Simpson front loaders are all around the middle-road as far as capacity goes – two with an 8kg load capacity and one with 7kg. Prices range from $719 to $869 RRP. Simpson boasts larger hatches and drums for easy access as well as durable inverter motors with a 10 year warranty (parts only).

Expect features such a Digital display dictating how much time is left on the cycle, Rinse+ option for additional rinsing and Delayed start times to make use of the off-peak energy tariffs. Simpson front loaders are also equipped with a pause and add button, so you can throw in a missed sock mid-cycle. Additionally, the units feature auto water level sensing systems, said to ensure there is just the right amount of water for the cycle. In terms of energy efficiency ratings, all machines score 3.5 stars. In our 2018 review, Simpson rated five stars for ease of use, quietness and value for money while also scoring four stars on design, features, performance and reliability.

Simpson’s front load washing machine range includes:

  • Simpson SWF8025DQWA 8kg Ezi Front Load Washing Machine: $899 (RRP)
  • Simpson SWF7025EQWA 7kg Front Load Washing Machine: $749 (RRP)

Overall Satisfaction

Front Loaders

2 products available through Appliances Online

*^See important notes


Bosch Front Load Washing Machines

Bosch is another high-end German manufacturer, known for making feature-rich front loaders and numerous other household appliances. Some of its front loaders are still made in Germany, with many models boasting WELS water efficiency ratings of four stars or higher. Some consume as little as around 60L per cycle, which is around half the consumption of a typical top loader.

The Bosch range also includes the ‘iDos’ water and detergent saver, sensing and using the required amount of detergent and water. The drum detects the load weight, fabric type and degree of soiling, and adjusts the levels accordingly. Most Bosch models cost well over $1,000, with the full range sitting between $999 and $2,599. Sizes include 7kg models as well as 8kg and 9kg. Bosch was a solid performer in our 2018 review, rating four stars for overall satisfaction and for every other category.

Bosch’s front load washing machine range includes:

  • Bosch WAY32891AU 9kg HomeProfessional Front Load Washing Machine: $2,599 (RRP)
  • Bosch WAW28620AU 9kg Serie 8 Front Load Washing Machine with i-DOS: $2,149 (RRP)
  • Bosch WAW28460AU 8kg Front Load Washing Machine: $1,599 (RRP)
  • Bosch WAT24261AU 8kg Front Load Washing Machine: $1,399 (RRP)
  • Bosch WAN22120AU Serie 4 7.5kg Front Load Washing Machine: $1,299 (RRP)
  • Bosch WAK24162AU 7kg Serie 4 Front Load Washing Machine: $999 (RRP)

Overall Satisfaction

Front Loaders

6 products available through Appliances Online

*^See important notes

Fisher & Paykel

Fisher & Paykel Front Load Washing Machines

Fisher & Paykel is a New Zealand-based appliance brand and while much of its manufacturing is now offshore, the Kiwi company is still known for making innovative, feature-rich and efficient front load washing machines. Its models hover around the middle-end of the capacity range, 7.5kg to 8.5kg.

The range can generally be broken into three categories – WashSmart, FabricSmart and QuickSmart. The names are suggestive, with WashSmart models offering the ability to pause the wash cycle to allow you to insert forgotten items. Few brands boast this feature and Fisher & Paykel does it with water efficiency in mind, with many models having 4.5-star WELS ratings or better. Many washers can be found for less than $1,000, with the most expensive model being priced at $1,399 RRP, so quality doesn’t always mean high costs. While Fisher & Paykel earned top spot for its top loaders, it received a four star review for its front loaders. Nevertheless the four stars were consistent across all the major categories including value for money and features.

Fisher & Paykel’s front load washing machine range includes:

  • Fisher & Paykel WH1260P1 12kg WashSmart Front Load Washing Machine: $1,899 (RRP)
  • Fisher & Paykel WH1060P1 10kg Front Load Washing Machine: $1,649 (RRP)
  • Fisher & Paykel WH8560F1 FabricSmart 8.5kg Front Load Washing Machine: $1,399 (RRP)
  • Fisher & Paykel WH8560P2 8.5kg WashSmart Front Load Washing Machine: $1,249 (RRP)
  • Fisher & Paykel WH8560J3 QuickSmart 8.5 kg Front Load Washing Machine: $999 (RRP)
  • Fisher & Paykel WH7560P2 7.5kg WashSmart Front Load Washing Machine: $1,099 (RRP)
  • Fisher & Paykel WH7560J3 7.5kg QuickSmart Front Load Washing Machine: $899 (RRP)

Overall Satisfaction

Front Loaders

7 products available through Appliances Online

*^See important notes


LG Front Load Washing Machines

South Korean electronics giant LG boasts a fairly large range of front loader washing machines. Models range between 7kg and 15kg in load capacity, so you’re likely to find one for every household size. The dearer and larger models also have fairly large feature lists, with functions such as the ‘TurboClean’ and ‘TrueSteam’ to help take much of the fuss out of washing clothes. TurboClean apparently helps cut rinse cycles by up to 30 minutes, with water usage cut by up to 45%. Meanwhile TrueSteam is a feature that uses ultra-high temperatures to steam the water and enable tough stains to be removed.

To get a complement of features, you’ll generally have to be willing to spend at least $1,000, while larger models can cost more than $2,000. Basic models can be found for around $800. Expect energy and water efficiency ratings of between 3.5 and 4.5 stars out of six. LG was rated four stars in every category in 2018, making it a solid all-round performer.

LG’s front load washing machine range includes:

  • LG TWIN171411B 11kg Front Load Washing Machine with 2.0kg Mini Washer: $2,299 (RRP)
  • LG WD1411SBW 11kg Front Load Washing Machine with TrueSteam: $1,599 (RRP)
  • LG WD1013NDW 13kg Front Load Washing Machine with Turbo Clean: $1,749 (RRP)
  • LG WD1409NCE 9kg Front Load Washing Machine: $1,299 (RRP)
  • LG WD1408NCW 8kg Front Load Washing Machine: $1,149 (RRP)

Overall Satisfaction

Front Loaders

5 products available through Appliances Online

*^See important notes


Samsung Front Load Washing Machines

Another South Korean tech & appliance giant, Samsung offers front loader washing machines with sleek appearances and different finish types to suit any laundry room. Perhaps you’re into the black appliance trend – well, Samsung has you covered in that department. Capacities are on the large side, with many models exceeding 10kg. There is also a massive 16kg model with a smaller 2.5kg compartment that can run simultaneously (WF16M9945KV).

Samsung is one of few brands to boast pause-cycle functions to add more clothes – Samsung calls it ‘AddWash’. With large capacities and AddWash features, Samsung’s motto is ‘Less Loads – More Life’, and with some models featuring cycle times of as short as 15 minutes, it’s easy to see why. Similarly to LG, Samsung front loaders average around 4-4.5 stars for energy and water efficiency ratings. Samsung washing machines can be found for under $1,000, while the largest ones are over $2,000. Samsung got three stars for overall satisfaction and most areas in our latest review, with four stars for quietness.

Samsung’s front load washing machine range includes:

  • Samsung WV16M9945KV 16kg/2.5kg FlexWash Front Load Washing Machine: $3,499 (RRP)
  • Samsung WW85K6410QX AddWash 8.5kg Front Load Washing Machine: $1,299 (RRP)
  • Samsung WW75K5210WW AddWash 7.5 kg Front Load Washing Machine: $1,099 (RRP)
  • Samsung WW85K54E0UW 8.5Kg AddWash Front Load Washing Machine with Steam: $1,249 (RRP)
  • Samsung WW85J54E0IW 8.5kg BubbleWash Front Load Washing Machine with Steam: $799 (RRP)
  • Samsung WW75K54E0UW 7.5kg AddWash Front Load Washing Machine with Steam: $849 (RRP)
  • Samsung WW75J54E0IW 7.5kg BubbleWash Front Load Washing Machine with Steam: $698 (RRP)

Overall Satisfaction

Front Loaders

7 products available through Appliances Online

*^See important notes


Electrolux Front Load Washing Machines

Electrolux is a Swedish brand, with a focus on innovative laundry appliances. Most of its front load washing machines skew to the middle end of the capacity spectrum – from 7.5kg to 10kg capacities. Electrolux front loaders are known for efficiency, with many of its models featuring five-star energy ratings and 4.5-star or better WELS ratings. Its 10kg model (EWF14013), for example, uses just 84L per cycle, which seems quite an achievement given the capacity.

Many models feature more than 10 washing programs – including quick washes – with the ability to save your favourite program. Electrolux front loaders start at the retail price tag of $999 and max out at $1,999 for the 10kg washer. In our 2018 review, Electrolux was rated three stars for overall satisfaction as well as for all other categories.

Electrolux’s front load washing machine range includes:

  • Electrolux EWF1408B1WA 14kg Front Load Washing Machine: $2,199 (RRP)
  • Electrolux EWF14013 10kg Front Load Washing Machine: $1,699 (RPP)
  • Electrolux EWF12853 8.5kg Front Load Washing Machine: $1,149 (RRP)
  • Electrolux EWF14933 9kg Front Load Washing Machine: $1,299 (RRP)
  • Electrolux EWF12753 7.5kg Front Load Washing Machine: $999 (RRP)

Overall Satisfaction

Front Loaders

7 products available through Appliances Online

*^See important notes


Whirlpool Front Load Washing Machines

Rounding out this year’s ratings is Whirlpool, with one front loader on offer at the time of writing. The Whirlpool 8.5kg model (FSCR10420) features ‘ZENTechnology’, claimed to reduce vibration and noise. It’s also boasted for the ‘6th Sense Intelligence’ technology that makes adjustments based on the load. Along with an adaptive sensor to detect the optimal amount of detergent, this Whirlpool washer received a four out of six stars for both water and energy efficiency ratings.

You can find the 8.5kg unit with a price tag of around $700. For overall customer satisfaction, Whirlpool was rated just three stars. However, it did manage to score four stars in terms of features and value for money.

Whirlpool’s front load washing machine range includes:

  • Whirlpool FSCR12420 10kg Front Load Washing Machine: $1,598 (RRP)
  • Whirlpool FSCR10420 8.5kg Front Load Washing Machine: $1,398 (RRP)
  • Whirlpool FDLR80210 8kg Front Load Washing Machine: $1,049 (RRP)
  • Whirlpool FDLR70210 7kg Front Load Washing Machine: $929 (RRP)

Other brands

Aside from the eight brands featured in our 2018 ratings, there are some other leading names in the world of front load washing machines that may be worth a look into. Such brands include:

While these brands didn’t garner enough survey responses to be included in our ratings, they may still have plenty to offer. Some brands come relatively cheap, while others are feature-rich with intelligent detergent dispensers, load sensors and high energy and water efficiency ratings.

Our 2018 survey of consumers who have recently bought a front loader revealed the following insights:

How does a front load washing machine work?

A front load washing machine works by tumbling your clothes – it picks clothes up and drops them into water in a circular motion. It doesn’t use an agitator or impeller as a top load washing machine would. Instead, it relies on gravity for its tumble action in the drum. This helps to reduce the amount of water used per load as you don’t need clothes to be completely submerged in water. You can still expect a gentle wash despite its tumble action.

Pros of Front Loaders

One of the main benefits of front loaders is that they are typically more energy and water efficient than top loaders. With higher star ratings in these areas, you could be saving more money on power and water bills. In addition, you typically have a larger range of cycle options, temperature settings and spin speeds. These units are also boasted for quiet noise levels and create minimal lint from washing clothes. You can also use the top surface as a workbench or stick a dryer on top to save on floor space.

Cons of Front Loaders

Depending on the model, one of the main differentiating factors between front and top loaders is that you typically can’t stop a front loader mid-cycle to add clothes you may have missed. They also have generally longer wash times and smaller capacity levels than top loaders. However, there are plenty of new front load models that cater to large households in the laundry department. In addition, expect to pay higher prices upfront compared to top loaders.

What to consider when buying a front loader

There are plenty of pros and cons to buying a front load washing machine, but in general they will be suited to small households or those living in a small to average sized home. However, there are also options for larger households, with some brands boasting 10kg load capacities and up. If space is at a premium at your place, you could feasibly stack your front loader on top of – or below – your clothes dryer. You can’t do that with a top loader washing machine. We list some specific factors to think about before buying a front loader below.


The capacity of washing machines is measured in kilograms (i.e. the kg weight of your clothes). Front load washing machines come in a wide range of sizes, so it’s easy to find the perfect fit for your laundry room. Front loaders can be quite small – around 5-6kg in capacity – but you’ll also find plenty of larger washers around 10-11kg in capacity with 7kg units being considered to be an accommodating size for many Aussies. Electrolux, LG and Samsung are some of the biggest names to offer large capacity front loaders, while most major brands have small models. You can find front loaders as big as 16kg in capacity!

But when it comes to capacity, bigger is not always better. Unless you like using more electricity and water than you need to, it’s important to pick the right size washer for your family’s needs. The table below gives a general idea of what size you’ll need. As you’d expect, the bigger the washing machine, the higher the purchase price in general.

Washing Machine Capacity Household size
5.5kg or less 1-2 people
5.5kg-8kg 3-4 people
8kg + 4+ people

Source: Appliances Online

Water and energy ratings

In addition to various fancy features, the price of washing machines is largely dictated by their water and energy efficient ratings. The higher the rating, the more efficient the washer will be and the more you’ll stand to save in ongoing energy costs. However, the most energy-efficient front loader washing machines come with higher price tags, so you’ll need to consider whether or not the extra upfront cost is worth it.


You’ll generally find more interesting features with front load washing machines than their top load cousins. In addition to the obligatory range of various delayed start and cycle times, some of the most impressive front load washer features currently available allow you to:

  • Add clothes mid-wash:If you’ve ever started your washing machine only to find a stray sock in the laundry basket, then the AddWash range from Samsung might appeal. These machines come fitted with an additional small ‘door’ that can be opened during a cycle, allowing you to throw in those forgotten items. Other brands, including Simpson, Fisher & Paykel and Samsung also boast features that allow you to pause the cycle and add more clothes.
  • Iron your clothes in the wash:Not content with just washing or drying your clothes, a number of manufactures now have appliances capable of ‘ironing’ your clothes for you. This is achieved through steam and anti-crease functions that can mean your business shirts are ready to wear straight out of the washer. Miele and Electrolux are two of the brands with appliances in this space.
  • Wash your clothes in super quick time:If you’re tired of thorough washes taking too long, you’ll be pleased to know that several big manufacturers now boast super quick wash times, without compromising on the quality of the clean. Miele and LG are two of the brands claiming speedy yet perfect results in under an hour.


There are lots of things to consider when buying a new washing machine, but perhaps for many it will come down to the budget and how much you’re willing to spend on one of these bad boys. You can have a washing machine with all the most expensive features, but that’s no use if you’re not going to use them. In addition to this year’s star ratings, our research also identified the key purchase decision factors for consumers who have recently purchased a new front loader:

  • Price: 40%
  • Energy efficiency: 33%
  • Special features: 10%
  • Design/appearance: 7%

As you can see, it’s all about finding a balance between efficiency and value for money – areas in which Miele and Simpson were the two standout brands in our 2018 review. On average, consumers had their previous front loader for eight years while the average life expectancy for top loaders was nine years, which might suggest that buying a washing machine is a long term investment that involves some serious thought. If you’re preparing to splash the cash on a new front load washing machine, we hope our ratings report proves helpful.

Top Load Washing Machine Reviews

More About Washing Machines

List of Washing Machine Brands

Here is a full list of washing machine brands available to buy in Australia:

  • AEG
  • Ariston
  • Asko
  • Artusi
  • Beko
  • Bosch
  • Carson
  • Daewoo
  • Devanti
  • Electrolux
  • Esatto
  • Euro Appliances
  • Euromaid
  • Fisher & Paykel
  • Germanica
  • Gorenje
  • Haier
  • Heller
  • Hisense
  • Hitachi
  • Hoover
  • Inalto
  • Kogan
  • LG
  • Lemair
  • Miele
  • NCE
  • Omega
  • Panasonic
  • Samsung
  • Seiki
  • Siemens
  • Simpson
  • Speed Queen
  • Teco
  • Teka
  • Tisira
  • Unilux
  • V-Zug
  • Whirlpool


  • Front loaders: compact, generally water and energy efficient, and often considered to produce better cleaning results compared to a top loader
  • Top loaders: generally cheaper to buy than a front loader with faster cycle times, plus it’s usually more flexible (i.e. you can add clothes mid-wash)
  • Washer Dryers: combines a front load washing machine with a condenser clothes dryer into one appliance
  • Twin Tubs: feature two tubs – one for washing clothes and the other for rinsing or soaking


  • Automatic: washing machines that do everything you need at the press of a button and run on electricity
  • Semi-Automatic: washing machines that require you to move wet clothes from one tub to another to spin dry, this is typically in the form of a twin tub design
  • Manual: compact and lightweight washers that don’t use electricity and generally have a handle for you to spin clothes with, making them ideal for short camping trips
  • Portable: generally a smaller unit that hooks up to a faucet, instead of your home’s plumbing system and can generally fit into a closet or small storage area

Washing Machine Retailers

There are plenty of retailers that sell washing machines either in-store or online. These include:

  • ALDI
  • Appliances Online
  • Betta Home Living
  • Bing Lee
  • David Jones
  • Gedd!t
  • Harvey Norman
  • IKEA
  • JB Hi-Fi
  • Kogan
  • Miele
  • Myer
  • Radio Rentals
  • RetraVision
  • RT Edwards
  • The Good Guys
  • Winning Appliances

Washing Machine Comparison

Each brand offers a number of models within its range. We’ve taken a comparative model from each brand in regards to capacity to help you compare price, plus each model’s energy and water efficiency ratings:

Model RRP Energy Rating Water Efficiency (WELS) Rating
Miele 7kg Front Load Washing Machine (WDB030) $1,599 4 4
Simpson Ezi Set 7kg Front Load Washing Machine (SWF7025EQWA) $749 3.5 4.5
Bosch 7kg Serie 4 Front Load Washing Machine (WAK24162AU) $999 4 4
Fisher & Paykel 7.5kg WashSmart Front Load Washing Machine (WH7560P2) $1,099 4 4.5
LG 7kg Front Loader Washing Machine (WD1207ND) $699 4 3.5
Samsung 7.5kg AddWash Steam Front Load Washing Machine (WW75K54E0UW) $849 4 4.5
Electrolux 7.5kg JetSystem Front Load Washing Machine (EWF7524CDWA) $799 4 4.5
Whirlpool 7kg FreshCare Front Load Washing Machine (FDLR70210) $929 4 4

Source: Respective retailers and Appliances Online, May 2019

About Top Loaders

Top load washing machines have a vertically aligned drum where clothes are loaded and unloaded via the door on top of the unit. Clothes are generally moved by an agitator or impeller. However, newer models are designed without an agitator to reduce tangling and instead use an alternative impeller system to move clothes.

Top Loader Advantages

With top loaders, you can expect much faster cycle times compared to front loaders. Top loaders typically run cycles in 15-30 minutes, whereas front loaders usually take up to an hour. This is because the load is constantly immersed in water, unlike in a front loader. However, newer top loaders now also boast quick wash cycles.

Top Loaders are also said to respond better when fabric softener is added. In addition, all top loaders allow you to pause and add clothes mid-cycle whereas this feature is limited in front loaders.

Top Loader Disadvantages

There are also several disadvantages to front loaders that are to be noted. One downfall is that they can create significant amounts of lint due to the friction of clothes during the wash. They also use considerably more water and detergent as well as generate more noise than front loaders. 

Top Loader Prices

Front loaders may have an edge on top loaders from an energy and water consumption perspective, but it’s also important to look at the initial purchase price. Front loaders and generally more expensive than top loaders of similar capacity. However, the higher upfront cost of the washer may in fact negate the savings you’re making on your water and power bills in the long run. On Appliances Online, top loaders cost between $300 and $2,900 while the price for a front loader ranges from $350 to $4,500, which is a significant difference.

Frequently Asked Questions

Canstar Blue commissioned Colmar Brunton to survey 3,500 Australian adults across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have purchased and used a washing machine in the last 3 years – in this case, 839 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then alphabetically. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

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