Best-Rated Pod & Capsule Coffee Machines

See Our Ratings Methodology.


Most Satisfied Customers | Nespresso

Aussies have rated Nespresso as the top brand in Canstar Blue’s latest pod & capsule coffee machine ratings, with the brand rated five stars for performance, design, ease of cleaning, ease of use, features & functionality and overall satisfaction.  

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How we rate pod & capsule coffee machines

Our review compares pod & capsule coffee machines on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which pod & capsule coffee machine they think is best!

Canstar Blue surveyed 451 Australians for their feedback on the pod & capsule coffee machine(s) they’ve purchased and used in the last three years.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their pod & capsule coffee machine brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
  • Overall satisfaction: measures consumer satisfaction with a pod & capsule coffee machine brand as an individual score NOT a combined total of all criteria.
  • Value for money: the cost is reasonable for the quality and performance of the coffee machine.
  • Performance: the coffee machine produces consistent coffee quality, and its performance hasn’t reduced over time.
  • Design: the coffee machine is an appropriate size, and is aesthetically pleasing.
  • Ease of cleaning: the coffee machine is easy to clean, and can be dismantled for deep cleaning.
  • Ease of use: the coffee machine was easy to use, with the settings and functions easy to locate, with sufficient instructions provided.
  • Features & functionality: the coffee machine included a number of features to help create coffee suited to multiple preferences.

The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.

  • Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
    • The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Nespresso
  • De’Longhi
  • ALDI Expressi

Find more detailed information on our Most Satisfied Customer methodology.

Best pod & capsule coffee machine brands in Australia

  1. Nespresso
  2. De’Longhi
  3. ALDI Expressi
  4. Other pod & capsule coffee machine brands

1. Nespresso


Ratings result

Nespresso was rated five stars for performance, design, ease of cleaning, ease of use, features & functionality and overall satisfaction, with three stars for value for money. 

Editor’s notes

One brand name you won’t be able to ignore when shopping for a coffee pod machine is Nespresso. The hugely popular coffee expert sells a wide variety of automatic and manual machines, in addition to its coffee pods. Its entry level Essenza Mini is ideal for those who don’t need anything fancy, don’t have a lot of counter space or want to stick to a budget, with the model still able to produce espresso or lungo size coffees. 

Those after something with a bit more to it may be interested in the Gran Lattissima model, which includes a detachable milk jug, one-touch system to help you select and create your brew of choice, a 1.3L water tank, 18-second heat up time and auto-off power saving mode, with two colour schemes also available.

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2. De’Longhi

De'Longhi Coffee Pod Machine

Ratings result

De’Longhi was rated five stars for features & functionality, ease of use, design and performance, with four stars for ease of cleaning, value for money and overall satisfaction.  

Editor’s notes

The list wouldn’t be complete without De’Longhi. The brand delivers some of the largest ranges on the market, with a variety of drip, manual, fully automatic and coffee pod machines to choose from. You can find a pot coffee maker too! But, when it comes to capsule-style coffee machines, it shares the same products with Nespresso. 

One model to expect is the Vertuo pod machine, which comes in multiple colour schemes, and includes five programmable coffee selections, a milk frother, one-button operation and automatic capsule ejection, in addition to Wi-Fi connectivity to help troubleshoot any issues.

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3. ALDI Expressi

ALDI Expressi Coffee Machine

Ratings result

ALDI Expressi was rated five stars for value for money, four stars for performance, design, ease of cleaning, ease of use and features & functionality, with three stars for overall satisfaction. 

Editor’s notes

Discount supermarket ALDI is no stranger to ‘hot’ appliances, with many of its Special Buys constantly proving to be popular with shoppers. Its ALDI Expressi coffee machine range is no exception. The Expressi Coffee Capsule Machine ─ One is described as a Swiss-engineered model with a compact and stylish design. It comes with three adjustable beverage buttons, a 0.8L water tank, a 19-bar high-pressure pump, and a capsule container that holds up to 10 capsules. It’s also said to have an energy-efficient automatic shut-off function. 


Other pod & capsule coffee machine brands

Not all brands in the market qualify for our ratings (based on minimum survey sample size), but that doesn’t mean they’re not worth considering. Here are several more brands to check out before making a purchase decision.

  • Caffitaly
  • Espressotoria
  • Kmart

  • Lavazza
  • Nescafe Dolce Gusto
  • Sunbeam

Compare more products featured in our Most Satisfied Customers Awards

How do pod coffee machines work?

Coffee pod machines work by completely automating the coffee-making process, down to inserting the coffee itself.

You simply put a coffee pod into your pod-compatible coffee machine, turn it on, and let it brew your coffee (make sure you have a cup placed under the coffee dispenser). You barely have to lift a finger as the machine brews the contents of the pod into a coffee.

Coffee pod machines are a speedy solution for somebody craving a quick coffee in the morning, however, someone craving a more artisan approach to coffee may be left disappointed, and may want to consider an automatic or a manual coffee machine instead.

Can you use coffee pods in any machine?

Some coffee pod machine manufacturers recommend that you only use the coffee pods built for the specific coffee machine in question (for example, Nescafe pods for the Nescafe coffee pod machine, etc), however, you might find that other pods work with your machine.

It’s best to be cautious about this as you don’t want to ruin your machine simply by using the wrong coffee pod.

Can you recycle coffee pods?

Coffee pods are recyclable, but not in the same way a plastic water bottle is. While you can recycle coffee pods, you shouldn’t mix them in with the rest of your recycling, as coffee pods have a foil lid that can contaminate the rest of the plastic. You can find a coffee capsule recycling scheme near you through organisations like Planet Ark. When choosing a brand, make sure you choose capsules and pods that can be recycled.

About our consumer experts

Dean Heckscher: Site Editor

This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.


Meet the Editorial Team


Samantha Howse: Consumer Research Specialist

Sam Howse Research Specialist

Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.


Meet the Research Team

Past ratings

Here are the past winners from Canstar Blue’s coffee pod and capsule machine ratings:

  • 2022: Nespresso
  • 2021: Breville





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