Oven Reviews & Ratings

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Canstar Blue’s 2019 review of ovens has seen Electrolux, Bosch, Fisher & Paykel, Miele, Westinghouse, Blanco, Omega, Chef, Smeg, and Euromaid rated on cooking performance and reliability, functionality, ease of cleaning, design and overall customer satisfaction.

See our Ratings Methodology.

Most Satisfied Customers | Electrolux

Electrolux has turned up the heat in Canstar Blue’s annual oven ratings, scoring five stars on cooking performance and reliability, functionality, ease of cleaning, design and overall satisfaction. It means Electrolux leads the way from nine other major brands in 2019.

Electrolux roasts the competition in ovens review

Shopping for a new oven isn’t something you do every weekend, but the fact that you’ve ended up on this page suggests it’s that time of the decade again! As one of the biggest and most important things you’ll buy for your kitchen, it pays to do your research and make an informed decision. While the oven basics won’t have changed much since your last purchase, you may find many more ‘techy’ features and functions on new ovens these days, so make sure you consider exactly what you need and want before you reach for your credit card.

Our 2019 oven review and ratings might be the perfect tool to help you decide which oven you should consider for your next purchase. Each year, we survey hundreds of households to find out which ovens are keeping Aussie families happy. This year, 10 leading brands have been compared on their cooking performance and reliability, functionality, ease of cleaning and design. Considering an oven is such an important purchase to get right, we want to give you as much information as possible about the brands we’ve compared – plus some general tips on what to look for – so you can make an informed decision.

So, which brands are cooking up a treat, and which are feeling the heat from their customers?

Best-Rated Ovens

gentleman in denim shirt looking into oven

Canstar Blue’s 2019 oven review has seen 10 brands compared, rated in the following order for overall satisfaction:

  • 1st Electrolux
  • 2nd Bosch
  • 3rd Fisher & Paykel
  • 4th Miele
  • 5th Westinghouse
  • 6th Blanco
  • 7th Omega
  • 8th Chef
  • 9th Smeg
  • 10th Euromaid

Electrolux replaces Bosch at the top of standings after three years of success for the German appliance brand. While Bosch’s reign has come to an end, it still performed very well overall and in some specific research categories. But 2019 belongs to Electrolux – the premium Swedish brand earning an incredible reputation in Australia for product design, innovation and reliability.

It was four stars overall for Bosch, Fisher & Paykel, Miele and Westinghouse, while Blanco, Omega, Chef, Smeg and Euromaid were left on three stars apiece. The only other five-star ratings in our 2019 review were achieved by Miele for cooking performance and Bosch for design.

It’s fair to say that some of the top-rated brands in our review are some of the most premium (and therefore expensive) available. So, what does that tell you? Well, perhaps that investing in a quality oven will prove a sound financial move now and in the long run. If you’ve ever been frustrated by a temperamental oven, or just left disappointed by its performance, then it may be time to upgrade.

According to our most recent survey, almost one in four Aussie households (24%) wish they had spent more on a better oven, with almost the same number (23%) stating they are often disappointed with their oven’s cooking performance. If you’re one of them, make sure you give serious consideration to which oven you buy next. Ovens are not the easiest of appliances to replace – especially after being installed – and you won’t want to be left with buyer’s remorse.

To help you decide which oven will be the best fit for your home, read on for an overview of what the 10 brands in this year’s comparison have to offer.

Ovens Compared

Electrolux

Electrolux Ovens

For all things home appliances, Electrolux remains a global leader. The Swedish brand is a giant in the appliance industry – producing all manner of ovens, including electric, pyrolytic and steam varieties. Some models are very large in capacity, over 100L in fact. Most feature Swedish ingenuity in features like ‘IOI’ technology – Intuitive Oven Interface – which is claimed to eliminate the need for instruction manuals.

Electrolux ovens come in at the higher end of the price range, some costing as much as $5,000, while others cost a more modest $2,000. The 60cm Electric Built-In Pyrolytic Oven (EVEP618SC) has a retail price tag of $3,849 and is boasted for the ‘Smart Food Probe’, stated to measure the core temperature of food and switch off the oven when it’s ready.

Electrolux was rated five stars for overall satisfaction in 2019, as well as for all other rated variables.

Electrolux’s oven range includes these models:

  • Electrolux EVE636SC 60cm Electric Wall Double Oven
  • Electrolux EVEP618SC 60cm Electric Built-In Pyrolytic Oven
  • Electrolux EVE678SC 38cm Electric Built-In Compact Combi-Steam Oven
  • Electrolux EVE626SC 60cm Electric Built-In Double Oven
  • Electrolux EVEP616SC 60cm Pyrolytic Electric Built-In Oven

Check Latest Prices at Appliances Online^

Bosch

Bosch-HBF133BS0A-60cm

Bosch is a well-renowned name in the home appliance world, with the German manufacturer generally synonymous with quality and technology. Bosch offers the Australian consumer a wide range of over 30 ovens, both electric and gas. Bosch puts technology at the forefront of its design ethos, with soft-open and close doors, a multitude of cooking programs and displays, as well as auto-pilot functions such as ‘PerfectBake’ and ‘PerfectRoast’.

Bosch ovens generally come in at the premium end of the price spectrum, with most above the $2,000 mark, but some can be found for a bit less. The Bosch 60cm Serie 6 Electric Built-in Oven (HBA13B253A) has a retail price tag of $1,149 and is equipped with self-cleaning technology, a stainless-steel design, as well as a cooling fan to prevent components from overheating.

After three years running at the top, Bosch had to settle for a four-star rating for overall satisfaction in 2019. It also received four stars for cooking performance, functionality, and ease of cleaning, plus five stars on design.

Bosch’s oven range includes these models:

  • Bosch VBD578FS0 90cm Serie 6 Pyrolytic Built-In Oven: $4,799 (RRP)*
  • Bosch HBG672BS1A 60cm Serie 8 Pyrolytic Built-In Oven: $2,199 (RRP)*
  • Bosch HBG633BS1A 60cm Serie 8 Electric Built-In Oven: $1,779 (RRP)*
  • Bosch HBA5570S0A 60cm Serie 6 Electric Built-In Oven: $1,549 (RRP)*
  • Bosch HBF133BS0A 60cm Serie 2 Electric Built-In Oven: $999 (RRP)*

Check Latest Prices at Appliances Online^

Fisher & Paykel

Fisher and Paykel Oven

Founded in New Zealand, Fisher & Paykel is a company that has been around for more than 80 years. During that time, it has emerged as one of the most technologically-advanced appliance brands and is a popular choice in many Australian kitchens. Fisher & Paykel has a huge range of ovens, with around 25 in total, including double oven options for large households. Fisher & Paykel even sells pyrolytic ovens, although you’ll have to shell out a bit extra for the self-cleaning perk.

Fisher & Paykel has ovens to suit a wide variety of budgets, with models starting at around $1,000 and most costing less than $2,000, although some cost $6,000 or more! For the big bucks, you’ll get a 76cm electric double oven (OB76DDEPX3) with 11 functions including a pyrolytic self-clean option. This model is boasted for its improved safety and energy-efficiency, thanks to Fisher & Paykel’s ‘Quadruple’ glazed CoolTouch doors.

Fisher & Paykel was rated four stars for overall satisfaction, as well as for all other categories, making it a solid performer in 2019.

Fisher & Paykel’s oven range includes these models:

  • Fisher & Paykel OB76DDEPX3 76cm Electric Built-In Double Oven
  • Fisher & Paykel OB90S9MEPX3 90cm Pyrolytic Built-In Oven
  • Fisher & Paykel OB60B77CEX3 60cm Electric Wall Double Oven
  • Fisher & Paykel OB60SD9PX1 60cm Contemporary Style Pyrolytic Built-In Oven
  • Fisher & Paykel OB60SC7CEX2 60cm Contemporary Style Built-In Oven

Check Latest Prices at Appliances Online^

Miele

Miele Ovens

Miele is a well-regarded home appliance brand, with many of its products manufactured in Germany. Miele offers an extensive range of ovens in Australia, with a strong focus on durability and ease of use, particularly with the higher-end models. Expect features like self-cleaning or easy-clean enamel finishes, cool-touch doors, multiple programs and functions, as well as the ‘Flexiclip’ runners which allow you to baste and turn meat without the risk of burning yourself.

Miele has proved a hugely popular brand in Canstar Blue’s research over the years, but its prices are generally more expensive than most other brands, with some ovens costing $7,000 or more. Its most expensive model – the Miele 90cm Oven H 6890 BP – has a retail price tag of $14,499. However, you can find several other ovens priced around the $2,000 mark, including the Miele (H2661B) 60cm Clean Steel oven. This features an extra-large cabinet with a lightweight door, claimed to be ease to clean.

Miele was rated four stars in the majority of categories in 2019, including overall satisfaction, while also receiving five stars for cooking performance and reliability.

Miele’s oven range includes these models:

  • Miele H6860BPX 60cm Pyrolytic Handleless Oven
  • Miele H6260BP 60cm Pyrolytic Built-In Oven
  • Miele H2661BP 60cm Pyrolytic Built-In Oven
  • Miele H2265BP 60cm Pyrolytic Built-In Oven
  • Miele H6267B 60cm Electric Wall Oven

Check Latest Prices at David Jones^

Westinghouse

Westinghouse Ovens

A subsidiary of Electrolux, Westinghouse still makes some quality ovens. Besides the traditional ovens that many know and love, Westinghouse produces pyrolytic ovens amongst its vast range of more than 30 models. Some are known for their large capacities, and kid-friendly features such as cool doors, child locks and fingerprint-resistance. The Westinghouse 60cm Electric Built-In Oven (WVE615S) has a modest retail price tag of $1,249 and is boasted for some of these features, as well as a delayed start option and five cooking functions such as the pizza mode.

Westinghouse is usually one of the cheaper brands around, with many ovens costing about $1,000. However, expect techy features to be rather scarce at the cheaper end of the price range. Its most expensive models sit around $3,900. For this, you get Westinghouse’s WVE636W Double Oven with fingerprint resistant stainless steel and anti-splatter grill inserts, claimed to provide a safe and convenient way to grill without fats draining away from food.

Westinghouse was rated four stars for overall satisfaction, plus cooking performance, functionality and design. It got three stars for ease of cleaning.

Westinghouse’s oven range includes these models:

  • Westinghouse WVE914SB 90cm Electric Built-In Oven
  • Westinghouse WVE655S 60cm Electric Built-In Oven
  • Westinghouse WVG613SLPG 60cm LPG Gas Built-In Oven
  • Westinghouse WVG613S 60cm Natural Gas Built-In Oven
  • Westinghouse WVE614SA 60cm Electric Built-In Oven

Check Latest Prices at Appliances Online^

Blanco

Blanco-BOSE65XM-Electric-Oven

Boasting European style and quality German craftsmanship, Blanco offers 14 different ovens in Australia. Its electric built-in ovens come with tech features such as Blanco’s Triple Glazed Thermo-Reflective door, claimed to not only have a cool to touch surface but also increase the energy efficiency by retaining heat within the oven. In addition, expect hard wearing enamel interiors, boasted for being easy to clean. The brand is proving quite popular Down Under, consistently performing well in our reviews in recent years, presumably because it strikes a reasonable balance between price and quality.

Blanco’s range of ovens might be regarded as ‘budget-friendly’, with most of its models priced less than $1,000. Its most expensive unit is a 75cm Pyrolytic Oven (BOSE714PTX) with a recommended retail price tag of $2,899, featuring 14 different functions and touch controls operation. It’s boasted for a spacious 89L capacity, including multiple trays, pyrolytic function for easy maintenance and touch controls with a programmable timer.

Blanco received three stars for overall satisfaction, functionality and ease of cleaning, but got four stars on cooking performance and design.

Blanco’s oven range includes these models:

  • Blanco BOSE900X 90cm Electric Built-in Oven: $1,899 (RRP)*
  • Blanco BOSE667X 60cm Electric Built-In Oven: $1,099 (RRP)*
  • Blanco BOSE665X 60cm Electric Built-In Oven: $899 (RRP)*
  • Blanco BOSE65XM 60cm Electric Built-In Oven: $849 (RRP)*
  • Blanco BOSE65M 60cm Electric Built-In Oven: $799 (RRP)*

Check Latest Prices at Appliances Online^

Omega

Omega-OO654X-Built-In-Oven

Omega is an appliance company specialising in kitchen appliances like microwaves, dishwashers and indeed ovens. Omega claims over 30 years of experience in the Australian market and its range of ovens is quite large. With many models made in Italy, Omega’s ovens typically boast large capacities, built for families of four or six, and many models will feature safe-touch glass and pyrolytic self-cleaning. Others come with auto-cooking functions, customisable racks and touch controls.

Many of Omega’s ovens are priced at around $1,000 – $1,500, but expect the ‘Made in Italy’ models to fetch slightly larger price tags, owing to their dual glazed doors, stainless-steel finishes, and numerous rack positions with some models even allowing you to fit up to six chickens at once apparently. Omega’s OO757X Electric Oven features just that, alongside a fully programmable timer, which lets you delay the cooking time among other things. There are various sizing options available – from 60 to 90cm – as well as double ovens for busy kitchens.

Omega received three stars for overall satisfaction and functionality, with four stars in all other research categories.

Omega’s oven range includes these models:

  • Omega OO986X 900mm/90cm Electric Built-In Oven: $1,999 (RRP)*
  • Omega OO6AX 60cm Pyrolytic Electric Built-In Oven: $1,399 (RRP)*
  • Omega OO652XR 60cm Electric Wall Oven: $749 (RRP)*
  • Omega OO686X 60cm Electric Built-In Oven: $899 (RRP)*
  • Omega OO654X 60cm Built-In Oven: $679 (RRP)*

Check Latest Prices at Appliances Online^

Chef

Chef Ovens

As the name suggests, Chef specialises in all appliances that cook, and in particular – ovens. Chef has been around for a while now, with nine models available on the Australian market at the time of writing. Chef is known as a budget-oriented brand with many models costing less than $1,000. What Chef seems to focus on is straightforward cooking with no real gimmicks, with only a few models featuring pyrolytic self-cleaning.

Chef features only electric ovens, with both single and double oven options available. Its 60cm Electric Built-In (CVEP614SA) features pyrolytic self-cleaning, seven cooking programs and an integrated electric grill, all for about $1,350. Programs include fan bake, defrost and maxi grill, claimed to provide convenient grilling of vegetables, meat or cheese toasties. Its Quadruple Glazed door is designed to stay cool to the touch, even during cooking, while its stainless-steel finish and modern design gives it a stylish look.

Chef was rated three stars in all research categories this year.

Chef’s oven range includes these models:

  • Chef CVE624SA 60cm Electric Built-In Oven
  • Chef CVE662SA 60cm Electric Built-In Double Oven
  • Chef CVEP614SA 60cm Electric Built-In Pyrolytic Oven
  • Chef CVE614WA 60cm Electric Built-In Oven
  • Chef CVE612SA 60cm Electric Built-In Oven

Check Lastest Prices Online^

Smeg

Smeg Ovens

Smeg is an Italian appliance manufacturer providing “elegant contemporary living solutions” for Aussie kitchens. Many of its ovens are rather chic in appearance, with touch displays and sleek silver finishes. Many models feature its ‘smart sense’ personal cooking programs, as well as advanced safety features. It has over 30 models to choose from, one of which is the Smeg 60cm Classic Aesthetic Electric Built-In Oven (SFA6304X) designed with an electric grill, lockable dials and a stainless-steel finish.

Oven capacities generally hover around the 80L mark, while prices typically range between $2,000 and $3,000. However, expect to pay more for pyrolytic varieties which boast 90-minute auto-cleaning times. These models include the 70cm Classic Aesthetic Pyrolytic Built-In Oven (SFPA7395X2) which retails for about $5,550. It offers 17 cooking functions, including keep warm, defrost and proofing. In addition, its SmartSense Plus is stated to provide a step-by-step guide to cooking with a large TFT colour display and 50 guided cooking programs.

Smeg was rated three stars for overall satisfaction and ease of cleaning, with four stars across all other variables, including cooking performance, functionality and design.

Smeg’s oven range includes these models:

  • Smeg DOA330X1 76cm Pyrolytic Built-In Double Oven
  • Smeg SFPA7395X2 70cm Classic Aesthetic Pyrolytic Built-In Oven
  • Smeg SFA4920VCP 45cm Victoria Aesthetic Compact Electric Built-In Combi-Steam Oven
  • Smeg SFPA6300X 60cm Classic Aesthetic Pyrolytic Built-In Oven
  • Smeg SFA6304X2 60cm Classic Aesthetic Electric Built-In Oven

Check Latest Prices at Appliances Online^

Euromaid

euromaid-oven

An appliance brand that might be worth a look if you’re after something a bit more budget friendly, Euromaid offers 10 different models within its line up at the time of writing. Most are your standard 60cm models, but you can also find a 75cm unit and double oven. Its Cavity Cooling fan technology is stated to move ambient air, cooling and protecting both the electronics of the unit and the cabinets around it.

Euromaid’s oven capacities are generally around the 80L mark, with various cooking functions. Prices range from around $400 and go up to $1,500 for its double oven, with the Pyrolytic units also costing around the same price. Its top of the line models include the XL Touch Pyrolytic oven (ETP12XL) and the Double Oven (DS2). Both are designed with black glass and a stainless-steel finish. Euromaid’s ETP12XL unit features 14 functions, including fan forced, 3D cooking, grill and pizza cooking to name just a few.

Euromaid received three stars for overall satisfaction and every other research category this year.

Euromaid’s oven range includes these models:

  • Euromaid DS2 60cm Double Electric Oven
  • Euromaid ETP12XL 60cm XL Pyrolytic Oven
  • Euromaid EP12 60cm Pyrolytic Electric Oven
  • Euromaid ES7 60cm Multifunction Electric Oven
  • Euromaid BS7 60cm 7 Function Fan Oven

Check Oven Prices at Appliances Online^

Other Oven Brands

Aside from the major brands rated in this year’s review, there are several others that you might like to consider when shopping for a new oven, including:

  • Asko
  • Artusi
  • Barazza
  • Beko
  • DeLonghi
  • Emilia
  • Esatto
  • Glem
  • Gorenje
  • Haier
  • Ilve
  • Midea
  • V-Zug
  • Whirlpool

Beko

Beko Ovens

Beko is a Turkish domestic appliance and consumer electronics brand. It offers a modest range of built-in ovens with close to 20 at the time of writing. It boasts extra-large capacities, with most models being 81L and above. Along with single ovens, there is also a double oven option available. Expect black design finishes with cool to the touch doors. Some models may also feature removable side racks, key lock and “Excellent Clean” Nano Coating Technology. You could find some Beko ovens priced at less than $1,000, while others cost closer to the $1,800 mark.

Beko’s oven range includes these models:

  • Beko BBO60B2PB 60cm Pyrolytic Built-In Oven with Side Venting
  • Beko BBO60S1DB 60cm Electric Built-In Double Oven
  • Beko BBO45C3MB 45cm Compact Combi-Microwave Oven
  • Beko BBO60S1PB 60cm Pyrolytic Built-In Oven
  • Beko BBO60B2MB 60cm Electric Built-In Oven with Side Venting

Check Latest Prices at Appliances Online^

Ilve

Ilve Ovens

Italian brand Ilve caters for both home and professional cooks. It has been around for over 60 years and specialises in high-end ovens. Ilve boasts a significant number of ovens – both gas and electric – with the aim of bringing character into the range. There are options for both single and double ovens, so you can choose according to the capacity you will require. Expect features such as Quickstart pre-heat functions, dual capillary thermostats and triple glazed cool touch athermic doors and handles. Prices start from about $1,300 and can go up to $4,500 and above.

Ilve’s oven range includes these models:

  • Ilve ILO7613P 760mm/76cm Electric Built-In Oven
  • Ilve 750SPYTCI 75cm Pyrolytic Electric Built-In Oven
  • Ilve 940SKMPI 90cm 940 Series Electric Built-In Oven
  • Ilve 600SPYKTI 60cm Pyrolytic Electric Built-In Oven
  • Ilve 600SKMI 60cm Electric Built-In Oven

Check Latest Prices at Appliances Online^

V-Zug

V-Zug-BCSEPZ60

If you’re looking for a new oven and don’t mind splashing the cash, then perhaps Swiss manufacturer V-Zug might be a brand to consider. Its range of ovens features a variety of functions from soft roasting and plate warming to humid hot air and fast preheat options. In addition, expect modern designs with touch controls, plus a “gourmet guide” that gives you access to automatic programs that can carry out even the most difficult cooking tasks with one touch of a button, according to V-Zug. Expect most of its ovens to cost more than $8,000 with prices ranging between $3,000 and $13,300.

V-Zug’s oven range includes these models:

  • V-Zug CSTMSLQZ60 60cm Combi-Steam Built-In Oven
  • V-Zug CSTXSLZ60FY 45cm Compact Built-In Combi-Steam Oven
  • V-Zug CSTXSLZ60 45cm Electric Built-In Combi-Steam Oven
  • V-Zug CSTHSLZ60 38cm Built-In Combi-Steam Oven
  • V-Zug BCSEZ60 60cm Electric Built-In Combair Oven

Check Latest Prices at Appliances Online^

Buying an oven: Things to consider

Little kids watching their mother

There’s nothing like having the aroma of a Sunday roast fill the home, which is why choosing the right oven for your needs is essential. Apart from choosing the type – built-in single oven, built-in double oven, built-under oven or freestanding oven – there are several factors worth considering before you jump into a purchase to ensure you buy the best oven for your household’s needs. Below are just some of the areas where you should give a bit more thought to before you hit the checkout.

Oven size and capacity

There are a number of different sized ovens catering for various household needs. The sizes given in centimetres, such as 60cm and 90cm, are the outside dimensions, while the oven’s cavity is measured in litres, giving you an estimate of how much food can be cooked at a time. Built-in single models generally have the smallest oven capacity whereas built-in doubles have more space. Furthermore, the number of shelves available also alters the amount of food you can cook, with a 50L three shelf oven allowing you to cook more than a 60L two shelf option, for example.

Fuel type

There are two types of fuel options for ovens – gas and electric. Both have their pros and cons. When deciding which to go with, it will ultimately come down to your budget, how you prefer to cook, and what you’re looking to cook with it.

Features

A convenient feature that some ovens come with is self-cleaning. It’s ideal for those who use their oven regularly, saving you some elbow grease. Pyrolytic ovens feature a cleaning cycle that can burn away fat splashes and food spills, turning it into fine ash that you can simply wipe away. This typically takes three hours for the full cycle to be completed.

Cooking functions

Woman Baking In Oven

Many ovens are equipped with numerous settings and controls. According to our research, one in four (23%) Aussies are confused by all the different cooking functions on their oven, so you’re not alone on this one. Common settings include steam, to keep the ideal humidity level for your food, grill, defrosting and baking, to help regulate the oven’s moisture for your sweet treats like cakes and muffins.

Price

Naturally your budget determines which oven you will ultimately go with. The good news is you’ll find perfectly capable ovens at many different price points. However, generally prices start at no lower than $600, unless you find one on sale. Our survey found that Aussie households spend an average of $1,257 on new ovens. This is around the middle of the oven price range.

It certainly pays to do your research before jumping into a purchase, with an oven being a long-term investment. When asked to pick the most important factor in their purchase decision, respondents in our latest survey reported:

  • Price: 34%
  • Size/capacity: 25%
  • Design/appearance: 16%
  • Energy efficiency: 11%
  • Special features: 6%

Our survey also identified the following oven-related insights:

The final word on ovens

Ultimately, you’ll want an oven that lives up to your cooking expectations, and doesn’t let you down at the end of a long, hard day. This review is based on the real-world experiences of Aussie consumers just like you, so we hope you find this report helpful in your search for a new oven.

Microwave Oven Reviews

*Prices taken from retailer websites, correct as of June, 2019

Our latest customer satisfaction research saw a number of brands rated best in different categories:

  • Best Overall: Electrolux was rated best for overall satisfaction, followed by Bosch and Fisher & Paykel
  • Best Cooking Performance & Reliability: Electrolux was rated best for cooking performance & reliability, followed by Miele and Bosch
  • Best Design: Electrolux was rated best for design, followed by Bosch and Miele
  • Best Functionality: Electrolux was rated best for functionality, followed by Bosch and Miele
  • Best Ease of Cleaning: Electrolux was rated best for ease of cleaning, followed by Bosch and Fisher & Paykel

Frequently Asked Questions

Canstar Blue surveyed 3,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who have an oven installed in their home and have used it in the last 3 months – in this case, 1,296 people.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.

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