Optus has ended TPG’s download speed dominance, unexpectedly claiming the number-one spot in the latest Australian Competition and Consumer Commission (ACCC) report on NBN performance. The ACCC has today released its seventh Measuring Broadband Australia report, which compiles the average peak-hour NBN download speeds of eight major Australian broadband providers. Comprised of the results of more … Continued
If you’ve recently received a rather unnerving email from Netflix suggesting it might be time to change your password because someone has logged into your account from a far-flung country you have never even been to, let alone watched Riverdale from, it seems you’re not alone. Responding to a new Canstar Blue survey on streaming, … Continued
The Australian Communications Media Authority (ACMA) has released its report into telco complaints over the 2018-2019 financial year – and while customer satisfaction appears to be on the rise, there’s still several areas where providers are falling short. Compiled from data provided by Australian telcos, the ACMA report shows that mobile and internet providers received around 1.4 … Continued
Victoria’s energy regulator has issued $900,000 in penalties to retailer Momentum Energy for overcharging customers on their power bills. This comes after the Essential Services Commission (ESC) found that the energy provider failed to apply relevant concessions to eligible customers’ bills. Momentum Energy has applied a credit to all affected customer accounts and entered into … Continued
Note: Some of the below mentioned devices may no longer be available on a plan from some of the telcos. The much-anticipated Google Pixel 4 and Pixel 4 XL are finally official. And not only do both devices offer a major upgrade to last year’s Pixel 3 range, they’re also cheaper. After months of leaks, … Continued
Find out how to give your car headlights the love and attention they need to keep the road ahead shining bright.
The Australian Competition and Consumer Commission (ACCC) is continuing its investigation into NBN affordability, announcing today it has launched an inquiry into wholesale NBN prices. The inquiry will look at issues first publicly raised by the ACCC in April of this year – namely, if entry-level and basic NBN plans are actually affordable for lower-income … Continued
Customers aren’t the only ones frustrated with the NBN rollout – it seems Australia’s consumer watchdog is also ready to put its foot down. The Australian Competition and Consumer Commission (ACCC) has proposed new regulated wholesale terms to address the less-than-stellar service standards currently provided by NBN Co. The ACCC’s proposed regulations are designed to crack … Continued
Incandescent light bulbs have been illuminating homes since the late 1800s, but is this globe past its heyday? Find out with Canstar Blue.
It may seem straightforward to some, but to others, the different types of lightbulbs available at your local Coles or Woolies can be a bit of a head-scratcher. LEDs have copped some praise over the years for their general efficiency, but since they’re not the only kid on the block, it may not be clear … Continued