Queensland Energy Concessions and Rebates

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While most people will dislike it when their power bill shows up, it’s those most vulnerable that will truly dread it. The good news is that there is support at hand for Australians facing financial strife when bill due dates roll around. Queensland is no exception, and the State Government has provided eligible households with the opportunity to save big on their power costs. Read on to find out what power savings you may be entitled to.

Electricity & Gas Rebates in Queensland

Queenslanders may be eligible for any of six different electricity and gas rebates, provided by the Queensland Government. Pensioners, seniors, low-income households, sick or vulnerable people, and asylum seekers are among those who may be given access to a rebate. Here are the rebates available:

  • COVID-19 Household Utility Payment
  • QLD Electricity Rebate
  • Reticulated Natural Gas Rebate
  • Home Energy Emergency Assistance Scheme
  • Electricity Life Support Concession
  • Medical Cooling and Heating Electricity Concession Scheme

COVID-19 Household Utility Payment

In light of the coronavirus crisis, the Queensland Government has released extra support for both residential and small business power customers.

  • Rebate amount: $200 in total. This builds on the previously announced $50 Asset Ownership Dividend, which would have applied as a credit on electricity bills only. This is bumped up to $100 as part of the COVID-19 Household Utility Payment, with the other $100 dedicated toward water bills.
  • Eligibility: Any residential homeowners, tenants and customers who are separately charged for their power bill, meaning it’s not included as part of a rental package. Those who receive an electricity bill from their landlord or body corporate and customers in communities with card-operated meters are also eligible.
  • Applied to: Electricity and water bills.
  • How to apply: The amount should automatically be deducted from your next bill arriving after April 2020.

QLD seniors

QLD Electricity Rebate

The Queensland Government provides an annual payment to seniors, pensioners, veterans and asylum seekers to help with their electricity bills.

  • Rebate amount: $340.85 per year (GST inclusive).
  • Eligibility: This rebate applies to those that have a Pensioner Concession Card, Queensland Seniors Card, Department of Veterans’ Affairs Gold Card, Commonwealth Health Care Card, or Asylum seeker status (ImmiCard details).
  • Applied to: Electricity bills only.
  • How to apply: If you’re eligible to receive this payment, you can contact your electricity retailer and provide evidence of your status. It’s important to have your concession card handy, as well as some past bills when you apply. When switching energy providers, you could be asked to provide this evidence again.

Reticulated Natural Gas Rebate

Much like the electricity rebate, vulnerable households could also receive a set amount off their annual natural gas bill.

  • Rebate amount: $73.60 per year (GST inclusive).
  • Eligibility: Natural gas customers could receive the rebate if they hold a Pensioner Concession Card, Department of Veterans’ Affairs Gold Card (and receive the War Widow/er Pension or special rate TPI Pension) or Queensland Seniors Card.
  • Applied to: Natural gas bills only.
  • How to apply: Get in contact with your gas supplier and ask them for the QLD natural gas rebate. Your provider will ask you to provide evidence of your status, so make sure to have your pensioner, veterans or seniors card ready, as well as a past bill.

QLD gas cooking

Home Energy Emergency Assistance Scheme

The Queensland Government is providing a one-off payment to households experiencing difficulty paying their power bill in the event of an emergency or short-term financial crisis.

  • Rebate amount: Up to $720 once every two years.
  • Eligibility: An applicant has to be the one responsible for paying the outstanding bill, and has to either hold a current concession card, have an income equal to or less than the Australian Government’s maximum income rate for part-age pensioners, or be part of a hardship program or payment plan. Customers must also have experienced an ‘emergency’, which is something your retailer can help you define.
  • Applied to: Electricity and gas bills.
  • How to apply: Explain your situation to your energy retailer, and if they deem you appropriate to receive assistance as part of the scheme, they will kick off the application process.

Electricity Life Support Concession

For households with a member or multiple with a serious illness that causes them to rely on a home-based oxygen concentrator or kidney dialysis machine, the QLD Government applies a concession on power bills to help with the cost of running the equipment.

  • Rebate amount: For oxygen concentrators, it’s $694.18 per year, or $57.85 per month for each oxygen concentrator. For a kidney dialysis machine, it’s $464.88 each year, or $38.74 per month.
  • Eligibility: To be eligible for these concessions, customers must have at least one resident in their home requiring life support machinery, and have received an oxygen concentrator or kidney dialysis machine free through a Queensland hospital or subsidy scheme.
  • Applied to: Electricity bills.
  • How to apply: Complete the Electricity Life Support Concession application form. The form will either be mailed to you shortly after you receive your machine or be provided by the Renal Unit at Queensland Health hospitals.

QLD senior support

Medical Cooling and Heating Electricity Concession Scheme

The Queensland Government provides an electricity concession to pensioner or health care card owners that are suffering a medical condition that makes it difficult to self-regulate body

  • Rebate amount: $340.85 (including GST) per year.
  • Eligibility: To qualify for this concession, a household member must have multiple sclerosis, autonomic system dysfunction, loss of skin integrity or sweating capacity, or a severe sensitivity to environmental temperature leading to loss of mobility or pain. Eligibility is reviewed once every two years.
  • Applied to: Electricity bills.
  • How to apply: Households must fill out a Medical Cooling and Heating Electricity Concession Scheme (MCHECS) form found on the QLD Government website, to be emailed to the address supplied on the form.

QLD Energy Prices

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision. The next three tabs feature products exclusively from AGL, EnergyAustralia and Origin.

Here are the AGL Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex energy network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Origin Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Image credits: Tupungato/shutterstock.com, Vereshchagin Dmitry/shutterstock.com, DisobeyArt/shutterstock.com, Halfpoint/shutterstock.com

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