* Overall satisfaction is an individual rating and not a combined total of all ratings. By default, brands with equal overall satisfaction ratings are sorted by the mean overall satisfaction score as rated by consumers. You can click the arrows at the top of any column in the table to sort by the results in that column. ^ By clicking on a brand or ‘details’ button, you will leave Canstar Blue and be taken to our referral partner to compare. You agree that Canstar Blue’s terms and conditions apply to this referral. If you click on a brand that our referral partner does not cover, you will be taken to a brand page on Canstar Blue. Canstar Blue research finalised in April 2023, published in April 2023.
Our review compares disinfectants on customer satisfaction, so you can find out what other Aussies think about the compared brands before you go ahead with a purchase. Think of it as like asking hundreds of your closest mates which disinfectant they think is best!
Respondents rate their satisfaction with their disinfectant brand(s) from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
Overall satisfaction: measures consumer satisfaction with a disinfectant brand as an individual score NOT a combined total of all criteria.
Effectiveness: the disinfectant was effective in cleaning multiple areas and surfaces (i.e. removing build-up and potential germs.).
Scent: the disinfectant has a pleasant odour that matches the description (i.e. lemon, etc.).
Ease of use: the disinfectant was easy to use, with sufficient instructions provided.
Value for money: the cost is reasonable for the quality and performance of the disinfectant.
Packaging convenience: the disinfectant was easy to open, use and store.
The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.
Overall satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
When we cannot determine a clear winner from the criteria for the Overall satisfaction rating, we will then look at the other criteria measured in the rating.
The brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Pine O Cleen is well-known within the cleaning world, with no shortage of products available for shoppers to purchase. Within its disinfectant range, Pine O Cleen offers disinfectant liquids to tackle a multitude of surfaces and areas, with 400ml or 1.25L bottles of antibacterial liquids that claim to be effective against 99.9% of germs, bacteria and viruses, along with cutting through grease and grime. Alternatively, Pine O Cleen also offers a range of wipes, which are available in multiple scents, and packs of 90 or 120 depending on the scent, and are suitable for wiping down surfaces such as benchtops, door handles and phones.
Pine O Cleen was rated five stars for scent, packaging convenience and overall satisfaction, with four stars for effectiveness, ease of use and value for money.
This report was written by Canstar Blue’s Site Editor, Dean Heckscher. He’s our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blue’s customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. He’s passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
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