Two mates smiling and using a laptop together
The logo of 10Mates

10Mates Internet Plans Review

With the NBN rollout almost complete across Australia – and speed upgrades already planned for thousands of homes – most households are spoilt for choice as to what provider to go with. One NBN supplier you might not know about but may want to consider when you’re shopping for a broadband plan is 10Mates, a little-known Australian-owned telco.

10Mates could be your new home internet provider. If you’d like to learn more about the company’s plans, prices, and offers, read on below.

What does 10Mates NBN offer?

Superloop NBN Plans

Unlimited data

Top-speed NBN Plan



Call packs


Choice of contract


Included modem

Available across FTTP, FTTB, FTTN

10Mates NBN Networks & Coverage

10Mates is available at all fixed-line connections, although if you’re not sure if you’ll be able to connect, you can check your address via the 10Mates website.

10Mates NBN Features & Bonuses

10Mates keep things simple, with a pretty sharp price tag on each of its speed tiers.

  • 10Mates plans are all on 12-month contracts, with all plans offering unlimited data.
  • 10Mates is Australian owned and operated.
  • 10Mates offers a massive range of modems, ranging from a $35 short-range modem to a $2100 collection of modems. You can bring your own modem, or you can choose from one of the 22 modems available through the ISP.

How does 10Mates NBN compare to other providers?

10Mates offers a wide selection of modems to couple with its plans, and offers three speed tiers. Prices are high, but 10Mates does its best to be no-nonsense. For a similar experience, you might find similar plans on offer from the following providers:

10Mates help and support

If you’d like to know more about 10Mates, or would like to get in touch, you can chat with customer support through the company’s website. That’s the only customer support avenue listed, although if you leave your details in the chat, you’ll be contacted typically within 30 minutes.

Is 10Mates worth the money?

It’s tough to recommend 10Mates as an internet provider. Despite offering a wide variety of modems, 10Mates’ plans are expensive compared to the competition – even Telstra appears to offer cheaper prices on some plans. Before signing up with 10Mates, we recommend shopping around if saving money is a priority.

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About the author of this page

Emma Bradstock Canstar Blue

This page was written and is regularly updated by Canstar Blue’s Telco Specialist, Emma Bradstock. An expert in all things phone, internet, gaming and streaming, Emma helps to make complicated subjects easier for readers to understand, as well as covering the latest news and reviews across the telco industry. She’s passionate about helping consumers make better-informed telco choices and highlighting the next best deals.

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