Aussie Broadband Internet Plans Review

If you’re searching for a fast, flexible broadband plan, challenger NBN provider Aussie Broadband may be worth a look. Australian-owned and operated, and with a solid reputation for great value and service, Aussie Broadband has been around since 2008, with a call centre and headquarters in Morwell, plus other offices in Warnambool, Victoria. With a focus on supporting local jobs and services, Aussie Broadband has made a name for itself in its 10+ years of operation, taking on the big guys and winning a host of industry awards for its quality plans and products.

Aussie Broadband is a comprehensive telco provider, offering a range of NBN and mobile broadband plans. It’s also built a reputation for impressively fast NBN speeds, especially during peak traffic times. So, what exactly does Aussie Broadband offer, and how does it compare to other providers?

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Aussie Broadband Internet Plans

Aussie Broadband frequently tops speed tests for its fast, industry-leading NBN. Its premium NBN 100 plan lists a typical evening speed of 90Mbps (as of May 2019), with other speed tier plans also getting very close to maximum theoretical speeds (45Mbps, 23Mbps).

Aussie Broadband’s ‘no 6pm slowdown’ movement means that occasionally it shuts the door to new customers as it builds more capacity. This can ensure a congestion-free network, and a better experience for all customers. In recent ACCC reports, Aussie Broadband has smashed other providers by achieving maximum plan speeds over 88% of the time.

Below is a selection of no-contract NBN plans from Aussie Broadband. Read on for further details.

Brand Features Max Data**/billing period Advertised Cost^^/billing period

Starter

  • Standard Evening Speed (NBN 25)
  • Optional modem $149 ($15 P&H)

min. cost $55 over first month

100GBMax Data**/billing period $55Advertised Data^^/billing period Go To Site

Everyday

  • Standard Evening Speed (NBN 25)
  • Optional modem $149 ($15 P&H)

min. cost $69 over first month

UnlimitedMax Data**/billing period $69Advertised Data^^/billing period Go To Site

Family

  • Standard Plus Evening Speed (NBN 50)
  • Optional modem $149 ($15 P&H)

min. cost $79 over first month

UnlimitedMax Data**/billing period $79Advertised Data^^/billing period Go To Site

Power User

  • Premium Evening Speed (NBN 100)
  • Optional modem $149 ($15 P&H)

min. cost $99 over first month

UnlimitedMax Data**/billing period $99Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

What does Aussie Broadband offer?

Aussie Broadband NBN Plans

Unlimited data

Top-speed NBN Plan

Entertainment

Call packs

Choice of contract

Included modem

Available across FTTP, FTTB, FTTN

Aussie Broadband NBN Coverage

Aussie Broadband offers both fibre and fixed wireless NBN, with fixed line plans including FTTP, HFC, FTTN, FTTB and FTTC technologies.

As it stands, Aussie Broadband’s NBN coverage is largely reliant on its rollout. NBN is due for completion in 2021, and right now many capital cities and major regional hubs are already covered.

Fortunately, you can use Aussie Broadband’s address checker to determine both if you’re eligible for an NBN plan, and if so, what kind of technology is available in your area.

Aussie Broadband Features & Bonuses

Alongside NBN, Aussie Broadband offers a range of add-ons and extras, including home phone, entertainment, and hardware. The telco also provides mobile phone services, plus mobile broadband for on-the-go connections.

  • Home phone: Unlimited local, and national calling can be added to your plan for $10 extra per month, while unlimited local, national, and mobile calls are available for $20 per month.
  • Modems: You’re free to bring your own compatible modem to all Aussie Broadband plans, but pre-configured NBN modems are available to buy for $149 upfront.
  • Fetch TV: Customers can add Fetch TV to their Aussie Broadband account from $10 per month, with channel packs available from $6 per month.
  • Seniors plans: Aussie Broadband offers simple, home-phone-only or phone-plus-internet NBN plans for seniors and pensioners. These start at $35 per month for phone access and pay-as-you-go calls, up to $65 for 100GB of NBN 25 data and included local and national calling.
  • No excess data charges: There are no excess usage charges on NBN plans: instead, Aussie Broadband will slow (or ‘shape’) data download and upload speeds to 1Mbps once the monthly data allocation has been used. Speeds will return to normal when a new month and billing cycle begins.

Aussie Broadband Entertainment

A notable option available to Aussie Broadband customers is the inclusion of Fetch TV on any NBN plan. Fetch is a simple way to watch new release movies and speciality channel packs, plus stream apps such as Netflix, Stan and YouTube directly to your TV.

Customers can add a Fetch Mini to their plan from $10 per month, or a premium Fetch Mighty set-top box from $15. Add-on channel packs are available for $6 per month each, or $20 for all four premium pack options. Special interest channels (such as sport and religion) and world channel packs are also available.

Aussie Broadband NBN Plans

Standard Evening Speed (NBN 25) Plans

Aussie Broadband offers two plans on the Standard Evening Speed tier, also known as NBN 25. These plans feature a typical evening speed of 23Mbps, and customers can select from either 100GB of monthly data ($55 per month), or unlimited ($69 per month). Both plans are available on a no lock-in contract.

Brand Features Max Data**/billing period Advertised Cost^^/billing period

Starter

  • Standard Evening Speed (NBN 25)
  • Optional modem $149 ($15 P&H)

min. cost $55 over first month

100GBMax Data**/billing period $55Advertised Data^^/billing period Go To Site

Everyday

  • Standard Evening Speed (NBN 25)
  • Optional modem $149 ($15 P&H)

min. cost $69 over first month

UnlimitedMax Data**/billing period $69Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Standard Plus Evening Speed (NBN 50) Plans

Looking for something faster, or a plan to cover the whole family? Aussie Broadband’s unlimited data NBN 50 plan offers a typical evening speed of 45Mbps, and is ideal for homes with multiple users, or lovers of high-definition streaming. This Standard Plus Evening Speed plan is priced at $79 per month and is available on a no lock-in contract.

Brand Features Max Data**/billing period Advertised Cost^^/billing period

Family

  • Standard Plus Evening Speed (NBN 50)
  • Optional modem $149 ($15 P&H)

min. cost $79 over first month

UnlimitedMax Data**/billing period $79Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Premium Evening Speed (NBN 100) Plans

Aussie Broadband also sells access to the fastest available NBN tier, Premium Evening Speed (NBN 100). Priced at $99 per month, this plan includes unlimited data and features a typical evening speed of 90Mbps. It’s not the cheapest Aussie Broadband option, but if you have the need and the budget for ultra-fast internet, it’s a decent price for NBN 100. As with other unlimited plans, this is available on a no-contract plan.

Brand Features Max Data**/billing period Advertised Cost^^/billing period

Power User

  • Premium Evening Speed (NBN 100)
  • Optional modem $149 ($15 P&H)

min. cost $99 over first month

UnlimitedMax Data**/billing period $99Advertised Data^^/billing period Go To Site
View all NBN plans listed on Canstar Blue

Aussie Broadband Mobile Broadband plans

If you desire a no-fuss broadband plan without the wires, Aussie Broadband provides 4G mobile coverage through the Telstra network. Plug your SIM card into a dongle, pocket Wi-Fi device or tablet, and enjoy fast, reliable 4G mobile broadband on the go.

Aussie Broadband currently offers eight mobile broadband options, with prices starting from $10 for 1GB of data. All plans are contract-free, and there’s no charge for your 4G SIM card. Keep in mind that excess data charges will apply if you go over your allocated monthly gigabytes.

Brand Features Max Data**/billing period Advertised Cost^^/billing period

1GB Mobile Broadband Plan

  • SIM Only

min. cost $10 over one month billing period

1GBMax Data**/billing period $10Advertised Data^^/billing period

2GB Mobile Broadband Plan

  • SIM Only

min. cost $15 over one month billing period

2GBMax Data**/billing period $15Advertised Data^^/billing period

5GB Mobile Broadband Plan

  • SIM Only

min. cost $25 over one month billing period

5GBMax Data**/billing period $25Advertised Data^^/billing period

10GB Mobile Broadband Plan

  • SIM Only

min. cost $30 over one month billing period

10GBMax Data**/billing period $30Advertised Data^^/billing period

15GB Mobile Broadband Plan

  • SIM Only

min. cost $35 over one month billing period

15GBMax Data**/billing period $35Advertised Data^^/billing period

20GB Mobile Broadband Plan

  • SIM Only

min. cost $55 over one month billing period

20GBMax Data**/billing period $55Advertised Data^^/billing period

30GB Mobile Broadband Plan

  • SIM Only

min. cost $45 over one month billing period

30GBMax Data**/billing period $45Advertised Data^^/billing period

60GB Mobile Broadband Plan

  • SIM Only

min. cost $65 over one month billing period

60GBMax Data**/billing period $65Advertised Data^^/billing period
View all NBN plans listed on Canstar Blue

Aussie Broadband Support & Customer Service

Aussie Broadband offers Australian-based support and sales, with help available through a variety of channels. The company is based in Victoria, and customers can sign up online or over the phone. Additional help is available through live chat and the ‘Contact Us’ form on Aussie Broadband’s website, and via the company’s Facebook page.

  • Phone: 1300 880 905 (customer service 8am-midnight Mon-Sun; sales 8am to 11pm Mon-Fri, 9am to 7pm Sat-Sun)
  • Live chat: Aussie Broadband
  • Facebook: Aussie Broadband

How does Aussie Broadband compare to other providers?

Other telcos that offer unlimited data, entertainment and home phone call packs include:

Aussie Broadband benefits from having plans with no contracts, cheap NBN speed tier jumps and a seven-day-a-week local call centre. However, there are lots of other NBN providers out there offering good value in their own right, often marginally cheaper (and we are talking about small margins when it comes to price).

But the question is: do you want a cheap NBN plan, or one that offers great value? Sometimes the cheapest NBN plans around sacrifice either data or performance, so keep this in mind – Aussie Broadband’s consistently high-rated speeds, plus overwhelmingly positive customer feedback, may be enough to justify paying a little more each month.

Is Aussie Broadband worth the money?

Operating out of regional Victoria, Aussie Broadband has grown to become one of the biggest challenger telcos across the country. While its big selling point was originally around speed reliability and performance, the telco has also now earned a glowing reputation for customer service at affordable prices.

Ultimately, you will find cheaper NBN prices with other telcos. But if we have learned anything from the NBN over recent years, it’s that you generally get what you pay for. If you were buying a new car, you wouldn’t go for the cheapest car you can find. And the same logic is applicable when it comes to your home internet. If you’ve ever felt the frustration of buffering videos and unreliable connections, you’ll probably appreciate the value of paying a little extra.

Customers may also appreciate Aussie Broadband’s range of plan add-ons and options, commitment to Aussie-based customer service, and simple, no lock-in plan structure. With no set-up or exit fees on month-to-month plans, no data overage charges, and the option to bring your own modem, the company’s NBN plans are flexible and bill-shock free.

Overall, Aussie Broadband has plenty to offer NBN and mobile broadband customers, and the once tiny telco has become a serious threat to Australia’s ‘old guard’.

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What do customers think about Aussie Broadband NBN plans?

In 2019, Australians gave Aussie Broadband 5 out of 5 stars for Overall Customer Satisfaction in NBN plans.

Aussie Broadband NBN Plans

Canstar Blue
Rating:
Award: Overall Satisfaction
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