Nikon took out top spot for the best digital cameras, with a clean sweep across all five categories, including overall satisfaction, picture/video quality, value for money and user friendliness.
Our ratings compare a range of digital camera brands based on customer satisfaction, so you can find out what other Aussies think about their digital camera before you shop around. It’s like asking for recommendations from other Aussies, but all in one place!
Canstar Blue surveyed 499 Australians for their feedback on the digital camera(s) they’ve purchased in the last two years.
Survey respondents are asked to rate their satisfaction with their digital camera brand from zero to 10, with zero meaning extremely dissatisfied and 10 meaning extremely satisfied. Digital camera brand satisfaction is rated on the following criteria:
The winning brand is the one that receives the highest Overall satisfaction rating once all the scores from the Overall satisfaction criteria are combined and averaged.
To qualify in the ratings results, brands must have received a minimum of 30 responses to be included. Therefore, not all digital camera brands in the market will be compared in this survey. Brands rated in this survey are listed below in order of best overall satisfaction.
Find more information on our Most Satisfied Customers ratings.
Nikon was our winner for best digital cameras, with five stars scored across all categories: overall satisfaction, picture/video quality, customisation, value for money, design and user friendliness.
Panasonic was our runner up with four stars across all categories including overall satisfaction, followed by Sony which also scored four stars for overall satisfaction and in all other categories. Canon, Kodak and Fujifilm rounded out our ratings, with each brand scoring three stars for overall satisfaction.
While these are only some of the digital camera brands on the market, there are plenty of other brands to choose from, offering a range of features at different price points. Comparing a wide range of camera brands might help you choose the best digital camera for your needs.
Over half of those surveyed had researched/compared digital camera camera brands and models before purchasing, while 26% wish they had purchased a better camera. The average price paid for a digital camera was $615, and while 38% had purchased their camera on sale, 19% chose to purchase the cheapest digital camera available.
Emma Bradstock has been an authority on consumer phone, internet, technology and streaming markets in Australia for over 5 years, with a dedication to providing Aussies with all the information they need to make better purchasing decisions. She holds a Bachelor of Arts in Communications and Media from Macquarie University and has over a decade of professional writing experience in print and digital media.
Meet the Editorial Team
Samantha Howse is Canstar Blue’s Consumer Research Specialist, coordinating the consumer research program behind our customer satisfaction awards across Canstar and Canstar Blue in Australia and New Zealand. Sam has earned a Bachelor of Business (Marketing) from Griffith University and, with seven years in market research and 2 years in marketing, she is experienced in survey design, implementation and analysis, coupled with an understanding of marketing principles and best practice.
Meet the Research TeamCanstar Blue surveyed more than 3,000 Australian adults across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers within the survey group who have purchased a new digital camera in the last three years – in this case, 499 people.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.
Here are past winners of Canstar Blue’s Most Satisfied Customers – Digital Cameras ratings:
