GloBird Energy Review and Rates

GloBird Energy is the small electricity and gas retailer with massive discounts, providing an alternative to the big energy companies across Victoria. GloBird Energy offers a variety of products that are designed to suit the energy needs of different kinds of customers, making it a strong-value retailer so long as you know which offer is the best match for you, and you meet the conditions of its discounts!

In this review, Canstar Blue assesses whether GloBird Energy is right for your power supply, and if so, which GloBird product might be the cheapest option.

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GloBird Energy Plans

Here are the GloBird Energy plans on our database for Victoria. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

EasySave

This is GloBird’s latest and often cheapest product. Unlike the GloSave plan, the EasySave doesn’t have a conditional discount, instead offering low basic rates, so your savings are guaranteed. The catch is that in order to sign on to this deal, customers must accept email billing and e-communications, and pay their bills using credit card direct debit (this does not include bank account direct debiting). This plan also has variable rates.

GloSave

The GloSave plan is offering a pay on time discount and a bonus discount for customers who pay their bills by direct debit. Be wary of higher base rates from which the discount may be applied. Like all GloBird market offers, this plan has no exit fees, meaning that customers are free to leave at any time. The discount has an ongoing benefit period so it won’t disappear after the first year or two like with many providers. Most recently, GloBird has made rates on the GloSave are not fixed, so you may see changes in rates over time.

VicSave

A basic plan for customers who prefer no conditional discounts, just fair rates. This product offers a small 1% discount off usage rates when bills are paid on time using direct debit. The VicSaver plan does not have fixed rates, meaning prices may change in the future.

ComboElec

GloBird offers a higher discount for going dual fuel with the ComboElec product, where customers will receive a 35% pay on time and direct debit discount when bundling their electricity with a gas plan. This discount will be applied just to the electricity bill, but is based on the price of the whole bill rather than just usage charges.

VicSaver Combo

The VicSaver Combo features decent rates with a small discount off energy usage charges when bundled with an eligible gas plan. Bills must be paid on time, with another small discount applied for those who pay via direct debit.

Where does GloBird Energy operate?

If you’re wondering what services GloBird Energy is offering in your state, look no further than the table below. We summarise what you can expect to find from GloBird Energy in NSW, VIC, QLD, SA, ACT and WA.

State Electricity? Gas?
NSW
VIC
QLD
SA
ACT
WA
TAS

GloBird Electricity Rates

So, which GloBird electricity deal is right for your household? To find out, Canstar Blue has calculated the annual cost of each GloBird product on market. For a specific quote for your suburb, use our energy comparison tool above.

GloBird Energy Prices

In the table below, we show GloBird Energy prices on the Citipower network in Melbourne. Plans are listed from the lowest priced estimate first. See here for information on the VDO, which in this comparison assumes general energy usage of 4000kWh/year, meaning the VDO is $1,334/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

Electricity Provider Electricity Plan Difference from VDO› Conditional Discounts Price Estimate˜
GloBird Energy EasySave 12% Less Than VDO No conditional discounts $1,173
GloBird Energy GloSave 5% Less Than VDO Reduces to 11% less than VDO for paying on time and direct debit $1,187incl. conditional discount
GloBird Energy VicSave 2% More Than VDO Reduces to 1% more than VDO for direct debit payment
$1,346incl. conditional discount
Energy Fact Sheets

˜Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Citipower network in Melbourne, but prices differ between distribution areas. October 2019.

See how GloBird Energy compares to other electricity providers in the state with our Victoria electricity price comparison.

Our calculations suggest that the EasySave currently works out to be the cheapest of the two market offers – thanks to its modest usage and supply rates rather than any big discount. The catch, of course, is that you’ll have to pay your bills by credit card with this plan.

It’s worth noting that GloBird has a habit of changing prices quite frequently, so another product may work out cheaper in the near future.

Consider EasySave if:

  • You have a credit card and are comfortable with having bill direct debited
  • You prefer e-correspondence and bulling to traditional forms of communication

Consider GloSave if:

  • You always pay your bills on time
  • Are happy to pay by direct debit

Consider VicSave if:

  • You always pay your bills on time and are comfortable with direct debiting

What we are trying to stress is that there is not a ‘one size fits all’ approach to energy. Compare rates, discounts, conditions and services to insure you receive the product best suited to your needs. To see how GloBird compares to other power companies, check out our Victorian price comparison report.

Retired GloBird Energy Products

Solar Basic

The Solar Basic plan is an additional product that is applied on top of one of GloBird’s other existing products. It gives customers with solar panels a 12c/kWh feed-in tariff.

Solar Max

GloBird’s Solar Max is the retailer’s dedicated solar plan, offering customers a higher solar feed-in tariff for a portion of their export. For the first 12kWh a day fed into the grid, customers will receive a generous 18c/kWh feed-in tariff, which reverts to the standard 12c/kWh if exports exceed this. This plan also comes with a pay on time discount and direct debit discount on the entire bill, which will reduce the overall annual price. Prices are fixed for 12 month.

Combo SolarMax

When combining the SolarMax product with one of the retailer’s gas plans, customers will be rewarded with a higher discount off their whole electricity bill. This discount is conditional and comes to 33%, which is comprised of a 32% pay on time discount and bonus 1% discount if they opt into direct debiting.

GloBird Energy Gas

GloBird Energy also sells natural gas to Victorian households. It offers gas customers three options to choose from:

  • GloSave: This plan provides a 33% pay on time discount off the entire bill (daily charge and gas usage), including the extra 1% for making direct debit. Or 32% pay on time discount without direct debit.
  • EasySave: Like the electricity version, this product “keeps costs at a minimum and passes on the savings”. This plan requires direct debit with credit card, email billing and e-communications (email & SMS).
  • ComboGas: If you get both your gas and electricity from GloBird, you could get 35% off your gas bill by paying on time and by direct debit.

GloBird claims to offer some of the cheapest gas rates in the state. But similar to its electricity plans, GloBird has a habit of changing its gas prices more frequently than most retailers.

GloBird Billing

GloBird has several hassle-free ways for customers to pay their bills. Customers can:

  • Pay online – Simply visit the GloBird Energy website
  • Bpay – Enter the biller code and your unique customer reference number on your bill to pay using Bpay
  • Direct debit – Customers can organise their bill to be directly debited from their credit card or bank account
  • Phone – You can pay by phone by calling the 1300 number on the GloBird website
  • Mail – If you’re old-fasioned, then you can mail a cheque to GloBird with your customer reference number attached
  • In-Store – Bills can also be paid at the Post Office or any Commonwealth Bank branch.

Is GloBird Energy right for me?

GloBird Energy is a competitive retailer with a number of perfectly viable options. If you’re considering signing up, it’s important you have a firm understanding of your energy consumption, otherwise talk to someone from GloBird to find the most suitable deal for you. Signing up to a mismatched product could result in you paying more than you need to. GloBird is not alone in that it offers its cheapest rates with a no discount plan, but it is rather unique in regards to the conditions it sets to achieve the best price (i.e. paying by credit card direct debit).

The moral of the story is to look beyond the massive headline discounts. This applies to all retailers, not just GloBird. Read the energy price factsheets, check the rates, understand the terms, and weigh up the pros and cons of different products and retailers before deciding which might be the best bet for you.

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How do customers rate GloBird Energy?

In 2019, electricity customers in Victoria gave GloBird Energy 4 out of 5 stars for overall satisfaction in our customer ratings report.

GloBird Energy Electricity Victoria

Canstar Blue
Rating:
Award: Overall Satisfaction

GloBird Energy Facts

GloBird Energy refers to itself as a ‘budget energy company” that offers Aussies “more choice and better value”. Here’s more on the retailer:

About GloBird Energy

GloBird Energy was established in 2014, landing its headquarters in Melbourne, Victoria. It’s 100% Australian-operated and privately owned. The company sells electricity and gas to customers in Victoria only, claiming to have some of the cheapest rates available in the state.

GloBird Energy Services

As mentioned above, GloBird sells two products to its customer base. They are:

  • Electricity
  • Natural Gas

More GloBird Energy Services

Service Does Globird Energy offer it?
Online chat functionality
24 hour call centre
Energy saving tips on website
Green energy options
Notifications when bill is available
Multiple billing options

GloBird Energy: Recent Key Dates

 

2014 | GloBird Energy starts selling power and gas in Victoria.

2018 | Globird Energy partners with Shanghai based CLPS corporation to provide a QR Code billing option for mobile payments.

2018 | The AER grants an electricity retailer authorisation as well as a gas retailer authorisation to GloBird Energy.

 

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