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Expert Guide: Nectr Review & Rates

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Founded in 2019, Nectr has emerged in the Australian market with competitive rates and a strong focus on greener energy. Nectr is the retail energy brand of Hanwha Energy Australia, which is a subsidiary of the South Korean-based, multi-billion-dollar solar manufacturer Hanwha Group.

Find out about the plans on offer from Nectr and what you can expect from this emerging power provider below.

Nectr Energy Prices

Here are the estimated costs for Nectr in New South Wales, Queensland and South Australia. Click on your state below to see relevant pricing. 

Here are the Nectr Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Nectr Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Nectr Energy plans on our database for SA. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

An Expert’s Guide to Nectr

If you’re looking to see what services Nectr offers in your state, check out the table below. We summarise what you can expect to find from Nectr across each state and territory.

State Electricity? Gas?
NSW
VIC
QLD
SA
ACT
WA
TAS

Nectr Energy Plans

Green Excellence Award Canstar Blue Energy 2022

The current products on offer from Nectr are the ‘100% Clean’ and ‘Greenpower’ plans. Nectr’s 100% Clean plan was a recent recipient of a Canstar Blue Green Excellence Award, which claims that “100% of your electricity usage will be carbon offset with renewable energy”.

  • 100% Clean: This plan comes with the security of fixed rates for 12 months, and has no exit fees or lock-in contracts. It offsets all emissions generated by a customer’s electricity usage at no extra cost, and has no credit card transaction fees.
  • Greenpower: Like the plan above, Greenpower locks in rates for 12 months, and does not lock you in or have any exit fees. It does, however, come with slightly higher rates as it comes with 100 per cent GreenPower built in. This deal is only available in NSW and QLD.

What can you expect to pay with Nectr?

While Nectr may implement greener and cleaner energy practices, this doesn’t necessarily mean it compromises on price or value. To offer an idea of how Nectr compares on price to other electricity retailers, Canstar Blue regularly assesses electricity plans to show what households can expect to pay. We’ve calculated estimated annual bills in each state for households signed up to each Nectr product. Or, if you’d like to see a range of deals available in your area, please use our free comparison tool below.

Nectr NSW

In the table below, we show Nectr prices on the Ausgrid network in Sydney. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 3900kWh/year, meaning the Reference Price is $1,393/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

← Mobile/tablet users, scroll sideways to view full table →

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
100% Clean 24% Less Than Reference Price $50 referral credit $1,015incl. conditional discount
Greenpower 3% Less Than Reference Price $50 referral credit $1,302incl. conditional discount
Basic Plan Information Documents

*Price assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Ausgrid network in Sydney, but prices differ between distribution areas. May 2022.

See how Nectr compares to other providers in our NSW price comparison report.

Nectr QLD

In the table below, we show Nectr prices on the Energex network in Brisbane. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4600kWh/year, meaning the Reference Price is $1,455/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

← Mobile/tablet users, scroll sideways to view full table →

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
100% Clean 18% Less Than Reference Price $50 referral credit $1,142incl. conditional discount
Greenpower Equal to Reference Price $50 referral credit $1,403incl. conditional discount
Basic Plan Information Documents

*Price assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on Energex network in Brisbane, but prices differ between distribution areas. May 2022.

How does Nectr compare to other retailers in Queensland? See our QLD price comparison page.

Nectr SA

In the table below, we show Nectr prices on the SA Power network in Adelaide. Plans are listed from the lowest priced estimate first. See here for information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year, meaning the Reference Price is $1,716/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area.

← Mobile/tablet users, scroll sideways to view full table →

Electricity Plan Difference from Reference Price^ Conditional Discounts Price Estimate*
100% Clean 25% Less Than Reference Price $50 referral credit + $50 sign-up credit $1,189incl. conditional discount
Basic Plan Information Documents

*Price assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Estimated price includes any conditions discounts that may be available. Pricing based on SA Power network in Adelaide, but prices differ between distribution areas. May 2022.

How does Nectr stack up in South Australia? Find out with our SA price comparison report.

Nectr Solar

Nectr currently has two solar plans in New South Wales, Queensland and South Australia, the ‘100% Clean Solar’ and ‘Super Solar’ plans. On these plans customers receive the same deal as the ‘100% Clean’ plan, with the added benefit of a solar feed-in tariff. Power is also 100% carbon offset on these plans too.

Nectr Solar Plans NSW

Here are the Nectr solar plans available on our database in NSW. These costs are based on the Endeavour Energy network in Wollongong but prices will vary depending on your circumstances. Plans are listed in order of lowest price first. Annual price estimates assume general energy usage of 4900kWh/year for a residential customer on a single rate tariff. Price estimates exclude solar feed-in tariff credits. These products are from a referral partner†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Nectr Solar Plans QLD

Here are the Nectr solar plans available on our database in QLD. These costs are based on the Energex network in Brisbane but prices will vary depending on your circumstances. Plans are listed in order of lowest price first. Annual price estimates assume general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Price estimates exclude solar feed-in tariff credits. These products are from a referral partner†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Nectr Solar Plans SA

Here are the Nectr solar plans available on our database in SA. These costs are based on the SA Power network in Adelaide but prices will vary depending on your circumstances. Plans are listed in order of lowest price first. Annual price estimates assume general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Price estimates exclude solar feed-in tariff credits. These products are from a referral partner†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Nectr Solar Feed-In Tariffs

100% Clean Solar

  • NSW: 4.4c/kWh
  • QLD: 3.85c/kWh
  • SA: 1.98c/kWh

Super Solar

  • NSW: 14c/kWh (applicable to first 10kWh/day)
  • QLD: 11.5c/kWh (applicable to first 10kWh/day)
  • SA: 12c/kWh (applicable to first 10kWh/day)

It’s important to note Nectr only offers the 100% Clean Solar deal in NSW on the Endeavour and Essential networks, while the Super Solar plan is only available on the Endeavour network. Customers will also need a smart meter installed at their property.

Nectr Home Solar & Battery Plan

Nectr have also recently launched a home solar and battery bundle in Sydney on the Ausgrid network. For Sydneysiders considering a household solar and battery system, Nectr claims to offer an affordable and simple option, where customers can access a competitive electricity plan that includes a solar and battery system – without finance or upfront costs. After a seven year contract with Nectr, the solar and battery system is owned outright. 

Compare Solar Providers

Contact Information & Billing Details

Nectr sits among a slew of retailers to make their customer service “100% digital”, meaning sign-up, account management and payment is all done online. In addition to that, this retailer also has an Australian-based call centre for those that may need to talk through the process before signing up.

Nectr Contact Information

Should you ever need to contact Nectr to discuss a recent bill or change your address, here are the details you’ll need.

  • General enquiries: 1300 111 211
  • Postal address: PO Box 1957, North Sydney, NSW 2059
  • Email for electricity customers: hello@nectr.com.au
  • Email for solar and battery customers: nectrsolar@nectr.com.au
  • Request a call back from Nectr via their website

Nectr Billing

Nectr provides two payment options: direct debit and recurring credit/debit card (including Amex). The good news is this retailer claims to not charge credit card fees. Customers will also receive their bills monthly over email. Much like those that pay their bills quarterly, with Nectr your bill will come monthly from your supply start date, rather than at any set date in the month.

Nectr’s mobile phone app is available on the App and Google Play Store, which aims to help customers manage their accounts, view usage and bills, as well as refer friends and family.

Other energy providers worth checking out:

Should you switch to Nectr?

There are a few things to keep in mind when considering switching to Nectr. The main point is that this retailer leans strongly into its digital platform, preferring that customers use its online features to self-manage their electricity account. That aside, it seems to offer pretty good value in the context of other energy plans in the areas it serves.

If you’re comfortable with an online approach to energy, Nectr could be the retailer for you. However, if you’d be more comfortable with more conventional quarterly, paper billing, you might benefit by hopping onto our comparison tool and finding something that better fits your household needs.

Compare Nectr to other Australian Providers


About the author

As Canstar Blue’s Energy Editor, Jared Mullane covers the retail energy market, with a focus on electricity, gas and solar. Jared has worked in the comparison industry for 5 years and prior to that his work appeared on media outlets including Fairfax Media. He continues to contribute expert articles to retailer publications such as Origin Energy’s blog and has been cited as an energy expert by media outlets ranging from the ABC to The New Daily and 2GB. You can follow Jared on LinkedIn.

Learn more about Canstar Blue’s Editorial Team.


Nectr FAQs

 

Is Nectr any good?

Nectr is an electricity retailer offering competitive rates in NSW, QLD and SA. It won a Canstar Blue Green Excellence Award in 2022 for its 100% Clean product, which offers very reasonable prices, and comes with carbon neutral energy. It also has plans available for customers with solar panels.

Who is Nectr owned by?

Nectr is owned by Hanwha Energy Australia, a sustainable energy solutions company. Hanwha Energy Australia has invested in solar farms in Queensland and Victoria, with construction happening in New South Wales. Upon completion, these solar farms are claimed to produce enough electricity to power up to 65,000 homes.

How many customers does Nectr have?

According to a recent blog post on its website, Nectr has around 20,000 customers in Australia. In fact, there is a growing number of consumers switching to smaller providers in search of the cheapest prices and best deals. While Nectr is still a relatively new provider, it is fast establishing itself as low-cost alternative to some of the bigger names in the industry.