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Understanding energy price fact sheets

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In this article, Canstar Blue explains what an energy price fact sheet is, where to find them and why it matters.

What is an energy price fact sheet?

All electricity and gas retailers are required by law to publish an energy price fact sheet for each of their products.

Energy price fact sheets are comprehensive documents outlining the rates, discounts, benefit terms and any additional conditions included with every energy deal. Similar to a legal contract, users are bound by what is included in the energy price fact sheet. Understanding what is included in an energy plan ensures that customers are not blindsided by terms and conditions that could change the end cost.

These documents will look a little different depending on where you live. In Victoria, they’re referred to as ‘Victorian Energy Fact Sheets‘, while in New South Wales, Queensland and South Australia they’re called ‘Basic Product Information Documents‘.

Compare energy deals

Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Ausgrid energy network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from our referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some sponsored deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from our referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area and to see other products in our database that may be available. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

How do I read an energy price fact sheet?

Energy price fact sheets show the following information:

  • Estimated annual price: Yearly prices based on three household sizes and electricity usage per kilowatt hour (kWh) a day
  • Plan features: Includes billing options, whether the plan is fixed or variable and some other fee-related information
  • Fees and charges: Outlines the plan’s fees in detail
  • Plan eligibility: Explains what criteria customers need to meet
  • Pricing: Details the plan’s general charges and solar Feed-in Tariff if applicable
  • Contract details: Date of plan commencement and energy distributor
  • Billing and price details: Includes information on billing period, payment options and fixed or variable pricing
  • Time of use charges: Lists the plan’s peak periods throughout the year
  • Solar feed-in: Shows how much a customer is eligible to be paid for excess electricity
  • Terms and conditions
  • Additional fee information 

AGL energy price fact sheet

Users can access AGL’s energy price fact sheets by using its search tool.

Note: Victorian customers will be guided to the energy price fact sheet applicable to each plan in Victoria.

Follow the prompts by typing in the property’s postcode, selecting customer type (residential or business), fuel type (electricity or gas), tariff type and energy plan. AGL has a different energy price fact sheet for each energy product and tariff type.

Example: Energy price fact sheet for NSW, SEQ and SA

AGL price sheet

Image credits: energymadeeasy.gov.au

Example: Energy price fact sheet for Victoria

AGL vic price

Image credits: agl.com.au

AGL energy prices

Here are the AGL Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex energy network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the AGL Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Alinta Energy price fact sheet

Alinta Energy allows customers to search for an energy plan’s price fact sheets on its website.

For residential customers in Victoria, Alinta Energy’s Victorian energy price fact sheets can be directly accessed via its website. Alternatively, Basic Plan Information Documents for New South Wales, South East Queensland and South Australia can be found at the bottom of each plan description. Victorian customers will similarly find ‘Energy Fact Sheets’ below each energy plan. Customers need to simply follow the prompts and enter their information to be taken to the Australian Government’s energy comparison site,  Energy Made Easy, for whichever plan is of interest.

Example: Energy price fact sheet for NSW, SEQ and SA

Alinta price sheet

Image credits: energymadeeasy.gov.au

Example: Energy price fact sheet for Victoria

Alinta vic price

Image credits: alinta.com.au

Alinta Energy prices

Here are the Alinta Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Alinta Energy plans on our database for VIC. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Alinta Energy plans on our database for SEQ. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Alinta Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

EnergyAustralia price fact sheet

EnergyAustralia has energy price fact sheets available for every one of its plans. Customers need to simply search for ‘energy plan information’ on its website. Once the customer’s details have been entered, browse through the selection of energy price fact sheets, making note of the tariff type. Note: Victorian customers will be guided to the energy price fact sheet applicable to each plan in Victoria.

Once a selection has been made, users will see that EnergyAustralia’s price fact sheets are taken directly from the Australian Government’s comparison site, Energy Made Easy.

Example: Energy price fact sheet for NSW, SEQ and SA

EA price sheet

Image credits: energymadeeasy.gov.au 

Example: Energy price fact sheet for Victoria

EA vic price

Image credits: energyaustralia.com.au

EnergyAustralia energy prices

Here are the EnergyAustralia plans on our database for NSW. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for Victoria. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for SE QLD. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the EnergyAustralia plans on our database for South Australia. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Lumo Energy price fact sheet

Lumo Energy is an energy provider only in South Australia and Victoria.

Lumo Energy allows customers to search for its energy plan’s price fact sheets on its website. Another way to access Lumo Energy’s price fact sheets are beneath the associated energy plan. Energy plans in South Australia will be taken to the Australian Government’s energy comparison website Energy Made Easy, while Victorian customers will be directed to the Victorian Energy Fact Sheets.

Example: Energy price fact sheet for South Australia

Lumo price sheet

Image credits: energymadeeasy.gov.au

Example: Energy price fact sheet for Victoria

Lumo energy fact sheet

Image credits: lumoenergy.com.au

Lumo Energy prices

Lumo Energy Victoria

Here are the Lumo Energy plans on our database for Victoria. These costs are based on the Citipower energy network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Lumo Energy South Australia

Here are the Lumo Energy plans on our database for South Australia. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy price fact sheet

Origin Energy has energy price fact sheets available for every one of its plans.

Customers need to simply search for ‘energy fact sheets’ on its website. Once the customer’s details have been entered, browse through the selection of energy price fact sheets, making note of the tariff type. Once a selection has been made, users will see that Origin Energy’s price fact sheets are taken directly from the Australian Government’s energy price comparison site, Energy Made Easy.

Another way to find Origin Energy’s price fact sheet is by scrolling to the bottom of its homepage and clicking on ‘residential plan documents’.

Note: Victorian customers will be guided to the energy fact sheet applicable to each plan in Victoria.

Example: Energy price fact sheet for NSW, SEQ and SA

Origin fact sheet

Image credits: energymadeeasy.gov.au

Example: Energy price fact sheet for Victoria

Origin vic price

Image credits: originenergy.com.au

Origin Energy prices

Origin Energy Prices NSW

Here are the Origin Energy plans on our database for NSW. These are products from a referral partner†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices VIC

Here are the Origin Energy plans on our database for Victoria. These are products from a referral partner†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices QLD

Here are the Origin Energy plans on our database for SE QLD. These are products from a referral partner†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Origin Energy Prices SA

Here are the Origin Energy plans on our database for South Australia. These are products from a referral partner†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Sumo price fact sheet

Sumo is an Australian owned and operated energy provider, with energy plans in New South Wales, South East Queensland, South Australia and Victoria. Sumo’s Basic Plan Information Documents (for NSW, SEQ and SA) and Energy Fact Sheets (for VIC) are available from its homepage, as well as from the bottom of the page for each energy plan.

Example: Energy price fact sheet for NSW, SEQ and SA

Sumo energy fact sheet

Image credits: energymadeeasy.gov.au

Example: Energy price fact sheet for Victoria

Sumo vic price

Image credits: sumo.com.au

Sumo prices

Here are the Sumo plans on our database for NSW. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3911kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Sumo plans on our database for VIC. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Sumo plans on our database for QLD. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4613kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are the Sumo plans on our database for South Australia. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4011kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Image credits: PopTika/Shutterstock.com

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Katrina Hasdell
Energy Content Producer
Katrina Hasdell is an Energy Content Producer at Canstar Blue, where she covers Australia’s retail energy market. Katrina is dedicated to providing consumers with easy-to-read information on their energy options so they can get better deals on electricity, solar power and more.

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