Getting great value from a service takes more than simply buying the cheapest option. Canstar Blue’s Outstanding Value Awards help consumers identify NBN, phone and electricity providers that offer more than just a good price on their plans. Seeing an Outstanding Value award logo means that our team of experts believe that brand goes above and beyond to provide serious bang for your buck.
GloBird Energy is Canstar Blue’s Outstanding Value award winner for electricity plans in New South Wales, having consistently outperformed competitors. GloBird delivered a strong price performance and also scored higher than average on features, driven by good marks for its customer service and support and billing and payments options. GloBird typically offers four or five competitive electricity market offers in NSW, each with a specific savings incentive.
CovaU has taken out the Outstanding Value title in Victoria’s highly competitive electricity market. Providing strong but stable pricing helped CovaU beat the competition across all five distribution zones in the state. CovaU’s high score in the customer service and support category also contributed to its winning performance.
GloBird Energy also picked up Canstar Blue’s Outstanding Value award for electricity plans in Queensland. As in NSW, the provider performed consistently well on price and scored well above average for its features too, with customer service and support and billing and payments options again a high point. GloBird is well known for offering competitive base rates in Queensland, which it couples with pay-on-time and direct-debit discounts.
OVO Energy is the winner of Canstar Blue’s Outstanding Value title for energy plan providers in South Australia, after performing exceptionally well on price in a state energy market that’s notorious for higher electricity prices. A key selling point for OVO is the bill credits it offers new customers, which are typically generous.
Origin Energy has been awarded Canstar Blue’s Outstanding Value gong for electricity plans in the Australian Capital Territory, after providing the best overall value relative to the market, for all household sizes and all types of tariff. The retailer was commended for its strong and stable price performance. Origin also achieved the highest feature score, including full marks for plan flexibility. Origin is popular for its partnership with Everyday Rewards that allows customers on eligible plans to earn Rewards points for signing up and then for every bill paid.
Energy Locals has taken the title of Outstanding Value in Tasmania through a strong price performance. The retailer remained remarkably consistent on pricing for all household sizes and tariff types. Energy Locals also achieved the state’s highest feature score, aided by the full marks it received in the plan flexibility category. Energy Locals offers Tasmanians an interesting energy proposition wherein they can access fixed wholesale electricity rates for a monthly membership fee.
Red Energy is the winner of Canstar Blue’s Outstanding Value award for solar electricity plans in NSW. The retailer was commended for its competitive pricing, helped by its offer of average-priced solar feed-in tariffs (FiTs) combined with below-average usage and supply charges. Red Energy is no stranger to the awards limelight; it has won Canstar Blue’s Most Satisfied Customers award for electricity providers in NSW for the past nine years.
In addition to taking out the electricity plans value award in Victoria, CovaU has also been named Outstanding Value award winner in the state’s solar electricity plan space. Much like its electricity plans, CovaU was commended for its competitive base pricing in the solar electricity plan category, which contributed to it achieving the best overall value proposition for consumers across all five Victorian distribution networks.
EnergyAustralia has earned the title of Outstanding Value award winner for solar electricity plans in QLD. EnergyAustralia offered competitive pricing thanks to its higher-than-average FiT that offset higher-than-average usage rates. While the provider more recently introduced price increases, it continues to offer prices in the mid-range. EnergyAustralia’s feature score was above average, particularly in customer service and support.
OVO Energy is the winner of the Outstanding Value award for solar electricity plans in SA. Similar to its electricity plan win in the same state, OVO was awarded the title as a result of its competitive pricing.
Origin Energy is Canstar Blue’s Outstanding Value award winner for solar electricity plans in the ACT, having won the same award for its electricity plans in the territory. The retailer was recognised for its stable and competitive pricing and strong showing across all plan features. Origin offers a variety of solar incentives for customers in the ACT, including specialty solar plans that reward customers with higher FiTs under some conditions.
SpinTelA smaller and perhaps lesser-known NBN provider, SpinTel has taken out Canstar Blue’s Outstanding Value Award for NBN Plans, beating out back-to-back winner — and more well-known provider — TPG. SpinTel has proven it consistently offers well-priced NBN plans, regardless of any discounts it may also offer. Its NBN plans are frequently some of the cheapest on our database across a range of speed tiers, positioning it as a high-value provider for a range of different households and budgets.
TomiWith more Aussies looking to fast NBN speeds to suit their household needs, finding a good-value NBN plan that has the performance you need can be a hard ask. Smaller internet provider Tomi has taken out our inaugural Outstanding Value Award for High Speed NBN Plans. Thanks to its generally well-priced fast speed plans in a market that is typically rather expensive, Tomi has proved that you can still find good value, even on higher NBN speed plans.
Moose Mobile2023 is Moose Mobile’s fourth consecutive year as our Outstanding Value Award winner for SIM-Only Mobile Plans, with the telco once again outshining bigger names to provide the best consistent value in the postpaid space. Moose Mobile’s plans are fuss-free and affordable, with generous data inclusions and frequent introductory discounts. Plans also operate on the Optus network, so BYO customers can access strong nationwide coverage for a lower monthly cost.
TPGA first-time winner for Prepaid Mobile Plans, TPG has taken home several Outstanding Value Awards for NBN in previous years. However, the telco has also established itself as a strong competitor in the mobile space, with a small suite of low-cost, no-contract plans available to customers. TPG’s large data allowances and regular discounts helped the telco cinch the top spot in 2023, with no plan pricier than $40 per month.
VodafoneVodafone is our Phone on a Plan Outstanding Value winner for the third year running, thanks to its combination of competitive prices and value-added services. The telco continues to offer feature-packed and flexible mobile plans and phone options, with frequent discounts and data bonuses available to new customers. Vodafone also provides customers with a wide range of phone options across varying price points, making it a strong pick for both premium and budget buyers.
Canstar Blue offers a range of commercial and organic opportunities for winning brands that want to let the world know they’re the best in their field. Our Commercial Team is ready to help you maximise your win!
Got some questions about how the Canstar Blue Awards work, or want to get your brand involved? Check out the questions below, or head to our FAQ page.
Our Outstanding Value Awards are based on a rating scale of 0 to 10 (with 10 being the highest), with each brand, product or service rated by our team of research experts, who use a catered methodology that looks at both price and feature scores to determine the best overall value offered. You can find out more about the Outstanding Value Methodology here.
Canstar Blue’s Outstanding Value Award considers offerings that are available to purchase in Australia, with each award covering select areas and offerings (i.e. phone plans when considering the Phone on a Plan Outstanding Value Award). Canstar Blue endeavours to include the majority of providers and products in the market and to compare product features relevant to most consumers, although this process may not always be possible.
