Sumo Power Review and Rates

Sumo Power is a bundled utility provider, supplying electricity, natural gas and broadband. Sumo Power is a 100% Australian-owned and is relatively new, having only come onto the scene in 2016. The provider says it cultivates a customer-oriented culture and has built its model on value and simplicity. At the time of writing, Sumo Power only operates in Victoria and New South Wales.

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Sumo Power NSW Electricity Plans

Sumo Power only introduced its service to New South Wales in late 2018, so its offers currently remain quite limited. At the time of writing, Sumo does not offer natural gas and only has one electricity market contract for NSW residential customers. Eligible Sumo customers also receive access to ‘VIP discounts’  with a number of Australia’s leading brands.

27% Pay On Time Discount

This Sumo product comes with a 27% discount on electricity usage charges when you pay your bill on time and in full. The deal does not have a contract term, and it has no exit fees or paper bill fees. The following cost calculations are based on a typical three person households on the Ausgrid network in Sydney. Use our comparison tool for a specific quote in your area.

Plan Max Discount Annual Cost
27% Pay On Time Discount 27% $1,577.20

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Ausgrid network in Sydney, November 2018.

Standing Offer

Standing offers are government-regulated energy plans that offer a straightforward deal with no bells or whistles. Standing offers, also referred to as ‘standard’ offers have no exit fees to lock you in, so you’re free to leave at any time. However, there are no discounts and rates are usually much higher compared to a retailer’s market offer, as such, they are generally not recommended for most customers.

Plan Max Discount Annual Cost
Standing Offer N/A $2,384.53

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Ausgrid network in Sydney, November 2018.

See how Sumo Power compares on price to other electricity retailers in New South Wales with our cost comparison report.

Sumo Power Victoria Electricity Plans

Sumo typically has two or three residential market offers available at any one time in Victoria, all of which currently include generous discounts and loyalty rewards. Sumo Power was also a pioneer of fixed cost energy deals, previously offering the famous ‘All You Can Eat’ electricity deal. The following price estimates are based on typical three person households in each state. Use our comparison tool for specific quotes in your area.

Residential 32%

This is a variable rate contract with a 12 month benefit period. It has a 32% discount on electricity usage charges when you pay bills on time. There are no exit fees on this plan, meaning customers are free to come and go as they please. Those with solar panels will also receive a feed-in tariff of 9.9c/kWh – Victoria’s mandated minimum rate.

Plan Max Discount Annual Cost
Residential 32% 32% $1,302.94

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Citipower network in Melbourne, November 2018.

Residential 37%

Sumo’s Residential 37% comes standard with a 37% pay on time discount off usage charges for a 12 month benefit period. This deal is only available to residential customers consuming less than 100MWh per year. Solar customers again receive the standard 9.9c/kWh feed-in tariff.

Plan Max Discount Annual Cost
Residential 37% 37% $1,239.70

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Citipower network in Melbourne, November 2018.

Residential 42%

The Residential 42% is similar to the previous two products, albeit offering a bigger discount. Customers who pay their bills on time are able to receive a 42% discount on their electricity usage charges. This product was only a temporary, promotional offer, but now appears to be available permanently.

Plan Max Discount Annual Cost
Residential 42% 42% $1,176.46

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Citipower network in Melbourne, November 2018.

Standing Offer

Standing offers in Victoria are the same as New South Wales. Essentially, they are your bare-basics, no-frills attached kind of deal. Customers do not receive a discount, nor are there any special perks, however, you are never locked into a standing offer and there are more rules around how retailers can change your rates.

Plan Max Discount Annual Cost
Standing Offer N/A $2,632.00

Costs based on annual usage calculations using statistics from the AER for a three person household. Costs based on Citipower network in Melbourne, November 2018.

See how Sumo Power compares on price to other electricity retailers in Victoria with our cost comparison report.

Sumo Power All You Can Eat plan

Sumo Power previously offered an ‘All You Can Eat’ plan. This plan was designed to help customers avoid bill shock by having them prepay their annual electricity bill in one or two instalments. Using your electricity usage history, Sumo Power would estimates your electricity usage for the year ahead and charge customers accordingly. It was called ‘All You Can Eat’ because even if your usage exceeded what Sumo Power expected, you would not be charged anything extra. Any changes to your electricity usage habits would simply be accounted for when prices are adjusted in the following 12 month period.

Billing

Sumo Power has three simple ways for customers to pay their bill:

  • Online: Accepts Visa, Mastercard and Amex. 0.7% card surcharge applies.
  • BPay: Pay with your mobile using the biller pay code.
  • Telephone: Use your phone to call Sumo and pay the old fashioned way.

Sumo Power is also working on a ‘My Account’ feature for its website which will let customers view their bills and electricity usage figures online.

Is Sumo Power right for me?

Sumo Power may be new, but it holds its own in the electricity retail market and has brought some interesting new deals to the table. Its rates are reasonable and its discounts are pretty generous. There are also no exit fees on its regular market offers, meaning you’re free to leave if you’re not happy.

In addition, Sumo Power is one of only a few retailers who have dared to mix it up by offering a new way to pay for electricity. While the All You Can Eat Plan is no longer available, it speaks volumes about a retailer that is not afraid to innovate and find new ways to serve traditional markets.

Finally, while Sumo Power’s discounts are impressive, you should always check the base rates when comparing retailers. Sometimes large discounts are masking increased rates, so it’s important to look closely at the fine print when comparing power companies.

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