Connecting electricity and gas when you move house

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Moving house is stressful, you have to organise removalists, update your details and ensure you’ve got power ready the moment you walk through the doors of your new home.

Despite what may be your best efforts to avoid your energy company most of the time, you will have to get in contact when you move properties. Fortunately, electricity and gas retailers have generally made this a simple and hassle-free process. Here’s how to get power and gas set up at your new home.

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Connecting electricity to a new property

Light Switch Being Flicked

If you are moving to a brand-new property, you’ll likely need to organise an electricity connection. The best way to go about this is by getting in touch with your electricity retailer either over the phone or via the website. From here, you can inform them of your upcoming move, share your new address and desired connection date, and they can take care of the rest.

Typically, setting up electricity at a property will only require transferring your account from one address to another. However, if you are moving into a newly built home, you may find that you will need to connect to the grid as well. If this is the case, your electricity distributor may charge a connection fee ranging between $10 and $100. As this is a distribution charge, the size of the fee will depend on location, not your choice of electricity retailer.

Most major energy providers can generally organise a new connection within three business days, however, if you find yourself in a jam and urgently need power, then you can call your provider and ask for an ‘urgent connection’. Major retailers have a 13-hundred number you can contact to book a connection as soon as possible. Keep in mind though, urgent connections usually incur additional fees, so it’s best to try and not leave your energy connections to the last minute.

Cheap Electricity Deals

Here are some of the cheapest electricity plans currently on our database. Be sure to click on your state to get an idea of what you can expect to pay from each retailer.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Ausgrid network in Sydney but prices may vary depending on your circumstances. This comparison assumes general energy usage of 3900kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Citipower network in Melbourne but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the Energex network in Brisbane but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4600kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Here are some of the cheapest published deals from the retailers on our database that include a link to the retailer’s website for further details. These are products from referral partners†. These costs are based on the SA Power network in Adelaide but prices may vary depending on your circumstances. This comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff. Please use our comparison tool for a specific comparison in your area. Our database may not cover all deals in your area. As always, check all details of any plan directly with the retailer before making a purchase decision.

Connecting electricity to a rental property

With a rental, you’ll need to transfer your electricity account details from your current property to the new location. This can be done by giving your retailer a call and sharing your new address and move-in date. Transferring your account information to a new rental property can typically be done in one day and generally comes with no fees.

If you’re sticking with the same electricity retailer, your contract will typically carry over to your new premise. If you live in Queensland, New South Wales or Victoria, you should also check whether you’re moving to another distribution network. If you are, then your current electricity contract cannot be carried over with you when you move.

Just make sure to confirm with your retailer that the new property is currently connected to the grid too. If the property has been vacant for an extended period or is newly built, the power supply may have been switched off. If this is the case, this may take a few extra days to connect and incur additional fees.

Energy Plans for Renters

While you’ll be able to take your existing energy retailer with you when you move home, you could also take the opportunity to find a better deal. Or, if you’re moving into your own place for the first time, you’ll need to add this to your list of things to do. Renters will be able to pick from the same range of electricity and gas plans as their neighbour who owns their property, but some retailers, namely Lumo Energy, market specific plans at those who rent their home.

Lumo Energy ‘Movers’ Plan

The Movers plan from Lumo Energy is available in South Australia. Its main feature is that it waives connection and disconnection fees, otherwise it’s fairly similar to other Lumo Energy plans. So, how much will this plan cost you? Keep reading to find out.

Lumo Movers SA

Here is the Lumo Movers plan on our database for South Australia. These costs are based on SA Power network in Adelaide but prices will vary depending on your circumstances. See here for further information on the AER Reference Price, which in this comparison assumes general energy usage of 4000kWh/year for a residential customer on a single rate tariff, meaning that the Reference Price is $1,716/year. Use our comparison tool for a specific comparison. This is a product from a referral partner†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Connecting gas to a new house

Connecting Gas Range

Connecting natural gas at a new property is similar to electricity. Simply call or visit the website of your natural gas retailer (who may be the same as your electricity retailer), give them the new address as well as the connection date and they can handle the rest.

Connecting gas is a little trickier however, and retailers will often require between three and five days to set up a new connection – longer if you need a new meter. Natural gas connection fees are between $10 and $50, but possibly more if any work needs to be done to the residency’s gas infrastructure. Once again, this is a distributor charge meaning you can’t avoid it by switching gas retailers.

Keep in mind though, that you will need to confirm whether you have access to natural gas at the new property first. If the house is on a mains gas network but doesn’t already have the necessary piping to setup a connection, you may be able to organise one for yourself. It is probably be best to weigh up the pros and cons of setting up a gas connection first though before spending possibly thousands of dollars.

Cheap Gas Deals

Looking to switch gas providers during your move? Below we have listed some of the cheapest natural gas deals currently available in New South Wales, Victoria, Queensland and South Australia.

Gas Plans Compared in VIC

Here are some of the cheapest gas deals on our database for VIC. These estimated annual costs are based on the Australian Gas Network in Melbourne and yearly gas usage of 29,830MJ, but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest estimated cost. This table includes products from referral partners†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Gas Plans Compared in NSW

Here are some of the cheapest gas deals on our database for NSW. These estimated annual costs are based on the Jemena Gas Network in Sydney and yearly gas usage of 18,542MJ, but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest estimated cost. This table includes products from referral partners†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Gas Plans Compared in WA

Here are some of the cheapest gas deals on our database for WA. These estimated annual costs are based on the ATCO Network in Perth and yearly gas usage of 27,620 (units), but prices may vary depending on your circumstances. We show one product per retailer, listed in order of lowest estimated cost. This table includes products from referral partners†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Gas Plans Compared in SA

Here are some of the cheapest gas deals on our database for SA. These estimated annual costs are based on the Australian Gas Network in Adelaide and yearly gas usage of 11,875MJ, but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest estimated cost. This table includes products from referral partners†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

Gas Plans Compared in QLD

Here are some of the cheapest gas deals on our database for QLD. These estimated annual costs are based on the Australian Gas Network in Brisbane and yearly gas usage of 6,842MJ, but prices will vary depending on your circumstances. We show one product per retailer, listed in order of lowest estimated cost. This table includes products from referral partners†. Our database may not cover all deals in your area, and please check retailer websites for up to date information.

How to change electricity providers when moving house

Utilities Bill Calculations

Moving house is a great excuse to buy new furniture. It’s also the perfect opportunity to switch electricity or gas providers. Switching energy retailers when organising a moving house electricity connection is very straightforward, simply contact your current retailer and inform them you’d like to close your account on a particular date. You will continue to receive electricity and/or gas services until the designated date. If you’re moving from a rental property, you don’t need to disconnect the energy supply. Usually, the retailer will automatically transfer the property back to the energy account of the real estate or landlord.

After that, call up the new retailer with a valid ID at the ready and sign the new property up, commencing from the date you move in. If you’re lucky, it may already be connected and there will be no additional fees.

Make sure you’ve done your research before calling the new retailer so you know which tariff and plan best matches your needs. With our free comparison tool, you can compare plans from a range of providers in your new area. Simply type in your postcode below and you’re good to go!

FAQ’s about moving house gas and electricity connections

Can I have electricity at two houses while moving?

It is possible to have more than one electricity account in your name at different properties. This means that you very well could have electricity at two houses whilst moving. As such, it is important that you remember to disconnect your account at the old address on your relevant move-out date. Otherwise, you may find yourself paying for electricity at both properties.

My new house has solar panels. How do I sign up to a solar feed-in tariff?

To sign up to a solar feed-in tariff at your new property, you’ll need to let your provider know that you have solar panels. Your best bet would be sharing this information whilst telling your provider that you are moving. Some providers may then offer for you to sign up to one of its solar-specific energy deals, but keep in mind, these deals may come with higher base rates to cover the higher feed-in tariff.

What are some tips for setting up utilities when renting in Australia?

Below we have listed a few quick tips and things to consider when organising a moving house electricity connection.

  1. Be sure to check your current electricity or gas deal for any exit fees if you plan on switching providers during your move. This information can be found on the Energy Price Fact Sheet.
  2. Consider whether you need to disconnect the old property before you go. This may not necessarily be a requirement for rental tenants but if you are the homeowner and don’t intend anyone to use the property for some time, it may be worth disconnecting.
  3. If you are moving out of a share house, consider whether you’ll need to change the account details over to another house mate before you go.
  4. If possible, ensure there is clear and safe access to the meter at your new property. This will help your energy provider when they are organising a new connection to your home.
  5. It may be handy to take note of the meter reading at your old home and new home on the move-in/move-out dates. This way you can ensure your provider is charging you correctly.

Can I get electricity connected on a weekend?

Moving house electricity connections are typically carried out on a weekday. However, if you need an urgent connection, you may be able to get connected after hours or over the weekend. Keep in mind, however, that this may come at an additional cost.

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